9 .
TR OU B LE S H O OT IN G
9.3 VARIOUS
Machine cannot be switched on. No open-
ing/closing of the machine.
Machine does not stay closed. Used capsule
icon blinks orange.
Beverage is splashing out of coffee outlet.
1
Make sure that the opening/closing is not
blocked by cable or surrounding objects.
1
Pull out capsule holder and remove used
capsule. Put used capsule in capsule bin.
1
Stop preparation. Pull out capsule holder and
check capsule. Throw away capsule.
18
2
Check if the power plug is correctly plugged
into a mains power socket. If yes check your
electricity supply. If machine still cannot be
switched on, call the NESCAFÉ® Dolce Gusto®
hotline. For hotline numbers see last page.
2
Insert empty capsule holder. Close machine.
2
Insert a new capsule in capsule holder and
insert it back into machine.