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Arxys VideoX R12E User Manual

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Arxys VideoX Enterprise Appliance User Guide
Revision 1.0
March 2020
WWW.ARXYS.COM
Page 1

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  • Page 1 Arxys VideoX Enterprise Appliance User Guide Revision 1.0 March 2020 WWW.ARXYS.COM Page 1...
  • Page 2 All trademarks and copyrights stated, mentioned, referenced or omitted are the property of their respective owners. DISCLAIMER Arxys reserves the right to periodically revise this manual without prior notice. Product features and specifications described are subject to change without notice. Page 2...
  • Page 3 REVISION HISTORY Revision Date Description of Change 1.0.0 March, 2020 • Initial Release Page 3...

  • Page 4: Table Of Contents

    Arxys VideoX Enterprise Appliance Reference ................. 22 X R12E ..........................22 RXYS IDEO X R36E ..........................23 RXYS IDEO Powering on the Arxys VideoX Enterprise Appliance ..............24 Arxys VideoX Enterprise Appliance First Boot ................25 OS S RXYS IDEO NTERPRISE PPLIANCE ETUP ..................
  • Page 5 Arxys VideoX Enterprise Appliance Field Replaceable Units ............36 RIVE REPLACEMENT NSTRUCTIONS ..................36 OWER UPPLY ODULE REPLACEMENT NSTRUCTIONS ............... 37 Arxys VideoX Enterprise Appliance IPMI Configuration ............. 38 IPMI BIOS ....................39 ONFIGURING SETTINGS IN THE EMOTELY ACCESSING THE SERVER ......................

  • Page 6: Arxys Support

    Web page: http://www.arxys.com/company/support Hours: Monday – Friday, 8:00 a.m.–5:00 p.m. (Pacific time) Holidays Excluded CREATING A TROUBLE TICKET The primary method to receive help and support for Arxys VideoX Appliances is through the online ticket system. 1. Navigate to https://support.arxys.com 2.
  • Page 7 4. Fill in the Account registration form. Please verify that correct contact information is used. Click the “Register” button. 5. Select the correct product from the Help Topic section and click on the “Create Ticket” button Page 7...

  • Page 8: Arxys Videox Enterprise Appliance Password

    • One set of adjustable sliding rails w/ mounting kit If you find that you are missing any of the above items, please contact Arxys at support@arxys.com INSTALLATION PLANNING The proper installation of the Arxys VideoX Enterprise Appliance will require the following hardware and resources: •...

  • Page 9: Unpackaging The Arxys Videox Enterprise Appliance

    The Arxys VideoX Enterprise Appliance should be carefully removed from its shipping box. Inspect the Arxys VideoX Enterprise Appliance and make sure that it was not damaged during shipping and transport. The Arxys VideoX Enterprise Appliance box includes removable front bezel/cover for the appliance.
  • Page 10 Page 10...

  • Page 11: R12E Appliance Ackmount Nstallation Nstructions

    ARXYS VIDEOX R12E APPLIANCE RACKMOUNT INSTALLATION INSTRUCTIONS This section provides information on installing the Arxys VideoX R12E Appliance into a rack unit with the quick-release rails provided. There are a variety of rack units on the market, which may mean the assembly procedure will differ slightly. You should also refer to the installation instructions that came with the rack unit you are using.
  • Page 12 IDENTIFYING THE SECTIONS OF THE RACK RAILS There are two rack rail assemblies in the rack mounting kit. Each assembly consists of two sections: an inner fixed chassis rail that secures directly to the server chassis and an outer fixed rack rail that secures directly to the rack itself.
  • Page 13 2. Place the inner rail firmly against the side of the chassis, aligning the pins on the side of the chassis with the slots in the inner rail. 3. Slide the inner rail forward toward the back of the chassis until the rail clicks into the locked position, which secures the inner rail to the chassis.
  • Page 14 4. Verify spring lock is secured. Secure the inner rail to the chassis with the screw provided. 5. Repeat steps 1 through 4 above for the other inner rail. INSTALLING THE OUTER RAILS TO THE RACK 1. Align the outer rail onto the slots on the front of the rack. 2.
  • Page 15 INSTALLING THE CHASSIS IN THE RACK 1. Confirm that the inner rails are properly installed on the chassis. 2. Confirm that the outer rails are correctly installed on the rack. 3. Pull the middle rail out from the front of the outer rail and make sure that the ball- bearing shuttle is at the front locking position of the middle rail.

  • Page 16: R36E Appliance Ackmount Nstallation Nstructions

    ARXYS VIDEOX R36E APPLIANCE RACKMOUNT INSTALLATION INSTRUCTIONS This section provides information on installing the Arxys VideoX R36E into a rack cabinet. There are a variety of rack cabinets on the market, which may mean the assembly procedures will differ slightly. You should also refer to the installation instructions that came with the rack cabinet you are using.
  • Page 17 RELEASING THE INNER RAIL FROM THE OUTER RAIL Figure 1 1. Identify the left and right outer rail assemblies as described above. 2. Pull the inner rail out of the outer rail until it is fully extended as illustrated above. 3.
  • Page 18 INSTALLING THE INNER RAILS ON THE CHASSIS 1. Confirm that the left and right inner rails have been correctly identified. 2. Place the inner rail firmly against the side of the chassis, aligning the hooks on the side of the chassis with the holes in the inner rail. 3.
  • Page 19 1. Press upward on the locking tab at the rear end of the middle rail. 2. Push the middle rail back into the outer rail. 3. Hang the hooks of the front of the outer rail onto the slots on the front of the rack. If necessary, use screws to secure the outer rails to the rack, as illustrated above.
  • Page 20 4. Pull out the rear of the outer rail, adjusting the length until it fits within the posts of the rack. 5. Hang the hooks of the rear portion of the outer rail onto the slots on the rear of the rack. If necessary, use screws to secure the rear of the outer rail to the rear of the rack.
  • Page 21 INSTALLING THE CHASSIS IN THE RACK 1. Confirm that the inner rails are properly installed on the chassis. 2. Confirm that the outer rails are correctly installed on the rack. 3. Pull the middle rail out from the front of the outer rail and make sure that the ball- bearing shuttle is at the front locking position of the middle rail.

  • Page 22: Hard Disk Drive Installation

    HARD DISK DRIVE INSTALLATION Arxys VideoX Enterprise Appliance R12E or R36E is shipped without the hard drives installed in the system chassis. Before powering on the Arxys VideoX Enterprise Appliance, the hard drives need to be installed into the chassis.

  • Page 23: Arxys Videox R36E

    Reset: The reset button is used to manually reboot the Power: The main power switch is used to apply or Arxys VideoX Enterprise Appliance. remove power from the power supply to the Arxys VideoX Enterprise Appliance. Power: Indicates power is being supplied to the system's HDD: Indicates SAS/SATA drive and/or DVD-ROM drive power supply units.

  • Page 24: Powering On The Arxys Videox Enterprise Appliance

    REAR CONNECTORS ARXYS VIDEOX ENTERPRISE APPLIANCE R12E/R36E POWERING ON THE ARXYS VIDEOX ENTERPRISE APPLIANCE The power button on all configurations of the Arxys VideoX Enterprise Appliance can be accessed from the front of the computer equipment rack. Page 24...

  • Page 25: Arxys Videox Enterprise Appliance First Boot

    On the R12E and R36E Arxys VideoX Enterprise Appliance the power button is located on the bottom left of the chassis. Remove the front bezel if installed. ARXYS VIDEOX ENTERPRISE APPLIANCE FIRST BOOT The Arxys VideoX Enterprise Appliance is configured with Microsoft® Windows® Server 2019 operating system.
  • Page 26 1. Select the appropriate Country or Region, App Language, and Keyboard Layout. Click on the “next” button to continue. 2. Enter the product key that is on the Microsoft® COA label attached to the system. The COA label is attached on the top front left corner of the system. Click on the “next” button to continue.
  • Page 27 Type in the password twice as indicated on the screen and click on the “finish” button to continue. Arxys Support cannot reset this password and there is no default password configured. Page 27...

  • Page 28: Configuring Network Settings

    DHCP protocol which will assign all of the above settings automatically. It is recommended that the Arxys VideoX Enterprise Appliance be configured with a static IP address. 1. Log in to the Arxys VideoX Enterprise Appliance as “administrator” (using the password that was configured during first boot)
  • Page 29 3. Locate the Ethernet connection links. Click on the link to the first Ethernet connection. The network connections list will be displayed. 4. All the network connections available on the Arxys VideoX Enterprise Appliance will be displayed. Right click on “Ethernet” and click on “Properties.”...

  • Page 30: Verifying Storage Raid Configuration

    Most Arxys VideoX Enterprise Appliance will ship with storage resources pre-configured if the configuration is specified at the time of ordering. Before utilizing the storage resources provided by the Arxys VideoX Enterprise Appliance, the health of the hard disk drives and RAID arrays must be verified.
  • Page 31 Before utilizing the storage, the health of the RAID arrays must be verified. Arxys VideoX Enterprise Appliance ships with the LSI Storage Authority utility pre-installed. This utility will be used to verify the status of the data collections. 1. Log in to the Data Appliance for ArcGIS as “administrator” (using the password that was configured during first boot) 2.

  • Page 32: Video Management Software

    7. After verifying the optimal status of the data collections, exit the utility. VIDEO MANAGEMENT SOFTWARE If specified, Arxys preloads VMS installers for in order to speed up the deployment and setup process. The preloaded VMS installers are located in the folder:...
  • Page 33 • Ensure recording and archiving drives (and their file systems) are healthy and error-free. You can check the Windows System Event logs for NTFS errors or disk corruption errors, and you can periodically perform a full Windows check disk and S.M.A.R.T. scans (there are many free apps for S.M.A.R.T.). •...

  • Page 34: Activating Windows® Without Internet Access

    ACTIVATING WINDOWS® WITHOUT INTERNET ACCESS In the event that Internet access is not possible the Windows® Activation procedure can be completed via the use of the Microsoft® Windows® Activation telephone hotline. 1. Log into the system as a member of the administrative group. 2.
  • Page 35 4. Call the phone number displayed and follow the promptings. You will have to provide the “Installation ID” and will receive a “Confirmation ID.” Click “Next” and follow the onscreen instructions to continue and complete the activation process. Page 35...

  • Page 36: Arxys Videox Enterprise Appliance Maintenance

    Like the majority of equipment installed in a computer hardware rack, the Arxys VideoX Enterprise Appliance uses a front intake and rear exhaust cooling design. It is very important that the airflow of the cooling system is not blocked or hindered in any way.

  • Page 37: Power Supply Module Fru Replacement Instructions

    Replacement hard drives with carriers will ship directly from Arxys. Do not remove any hard drives while the unit is powered on without express instruction from a Arxys technical support engineer.

  • Page 38: Arxys Videox Enterprise Appliance Ipmi Configuration

    Pull the power supply out. INSTALLING A POWER SUPPLY MODULE Replacement power supply modules will ship directly from Arxys. 1. Replace the failed hot-swap unit with another identical power supply unit. 2. Push the new power supply unit into the power bay until you hear a click.

  • Page 39: Configuring Ipmi Settings In The Bios

    • Support for USB key CONFIGURING IPMI SETTINGS IN THE BIOS 1. Plug in a network cable into IPMI port on the server. It is the single network port above the USB ports. 2. Power cycle the server (remove AC power, wait 5 seconds, and then plug the AC power back in) 3.
  • Page 40 4. Once in the BIOS navigate to the IPMI menu, Select “BMC Network Configuration” and press <enter> 5. Change the “Update IPMI LAN Configuration” option to yes by selecting it and pressing <enter> then selecting “yes” from the menu and pressing <enter> again. Page 40...
  • Page 41 6. Change the “Configuration Address Source” option to ‘static’ by selecting it and pressing <enter> then selecting “Static” from the menu and pressing <enter> again. 7. Use the keyboard and arrow keys to setup an IP address, subnet mask, and gateway that is accessible on the network.

  • Page 42: Remotely Accessing The Server

    8. Press escape and navigate to the “Save & Exit” menu. Select “Save Changes and Reset” and press <enter>. The system will reboot. REMOTELY ACCESSING THE SERVER 1. Utilize a web browser to browse to the IP address set listed in the IPMI section of the BIOS.

  • Page 43: Arxys Videox Enterprise Appliance Environmental Information

    3. IPMI is now configured and accessible. Note: The default credentials are username ADMIN and password Password1! Credentials are case-sensitive. APPENDIX A ARXYS VIDEOX ENTERPRISE APPLIANCE ENVIRONMENTAL INFORMATION SIZE AND WEIGHT Arxys VideoX Weight Dimensions Enterprise Appliance Arxys VideoX Enterprise Up to 51 lbs 27”...
  • Page 44 Arxys VideoX Temperature Range Humidity Range Enterprise Appliance Arxys VideoX Enterprise 10°to 35°C (50°to 95°F) 8% to 90% (non-condensing) Appliance Page 44...

This manual is also suitable for:

Videox r36e

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