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TAG GD700 User Manual

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TAG Global Systems
TAG GD700
User Manual

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Summary of Contents for TAG GD700

  • Page 1 TAG Global Systems TAG GD700 User Manual...
  • Page 2 ©2020 TAG Global Systems Corporation. All rights reserved. TRADEMARKS TAG Global Systems logo is a trademark of TAG Global Systems, LLC, registered in the United States Patent and Trademark Office and in other countries. Microsoft and the Windows® logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

  • Page 3: Table Of Contents

    Conventions BASIC SAFETY GUIDELINES Intended Use Unintended Application Use Maintenance and Operation Overview Safety ELECTRICAL HAZARDS Cleaning / Servicing: Power Off the TAG GD700 Power Adapter Use only Supplied Power Cables Environmental Hazards Safety Guidelines for Mounting ENVIRONMENTAL Ambient Temperature...
  • Page 4 CHAPTER 1. INTRODUCTION About This Guide Unpacking the Device Technical Specifications 6 -8 TAG GD700 CONFIGURATION OPTIONS Parts List Identifying the Device LED Status Dimensions Touch Screen Features CHAPTER 2. GETTING STARTED Charging the Battery Powering On the Device Powering Off the Device...
  • Page 5 Connect RS-232 Cabling HANDSTRAP, CARRYING HANDLE AND SHOULDER STRAP Connecting the Handstrap Removing the Handstrap Connecting the Carrying Handle Removing the Carrying Handle Connecting the Shoulder Strap Removing the Shoulder Strap INSTALLING THE EXTENDED BATTERY REMOVING THE EXTENDED BATTERY MAGNETIC STRIPE READER AND BARCODE SCANNER Installing the Module Removing the Module MAGNETIC STRIPE READER AND MACHINE-READABLE ZONE READER...
  • Page 6 CHAPTER 5. USING THE DASHON UTILITY OVERVIEW CHAPTER 6. TROUBLESHOOTING TROUBLESHOOT THE WI-FI CONNECTION TROUBLESHOOT OPERATING THE COMPUTER CALL PRODUCT SUPPORT CHAPTER 7. MAINTENANCE Cleaning the Device Housing Touch Screen Returning the Device Contacting TAG Global Systems...

  • Page 7: About This Manual

    About This Manual The TAG GD700 User’s Manual provides instruction for qualifi ed personnel to follow when setting up a new TAG GD700 device. This document is intended for use by qualifi ed personnel to compliment the training and expertise, not to replace it.

  • Page 8: Basic Safety Guidelines

    The TAG GD700 is designed and manufactured according to strict controls and following the stated safety regulations. The following list identifies incorrect operating uses of the TAG GD700. Incorrect use of the TAG GD700 can lead to hardware damage, safety issues and possible risk to personnel health: ■...

  • Page 9: Safety

    Environmental Ambient Temperature The TAG GD700 operates on the basis of a passive cooling concept which internal waste heat is re- leased via the housing surface and requires fresh airflow in the environment. ■ Operating the TAG GD700 with no fresh cooling air may cause overheating and damage to the device.

  • Page 10: Connecting And Disconnecting External Devices

    Radio Frequency Limited Locations Considering the radio frequency limitation in hospitals and aircraft, the TAG GD700 can only be in- stalled with permission. Industrial computers may affect the function of implanted medical devices such as pacemakers and may cause malfunction.

  • Page 11: Labeling Requirements

    This device is classifi ed as class 2 in Article 1(2) of Decision 2000/299/EC due to its capability of operating WLAN in the band 5.15 to 5.35 GHz. This device complies with the IEC 60950-1:2005+A1. TAG GD700 Page 5 of 68...

  • Page 12: Lithium Battery Safety Statement

    The TAG GD700 is a rugged device equipped with 802.11, Bluetooth® and GNSS for wireless data communications. The TAG GD700 is a rugged 7” tablet computer capable of 1024 x 600 resolution. The TAG GD700 supports the following operating systems: ■...
  • Page 13 Rear: 8.0 Mega-Pixels camera with LED auxiliary light and Auto-focus GNSS Frequency: 13.56 MHz Fingerprint Reader Optional, cpacitance type, 508 dpi resolution Magnetic Stripe Reader Optional 2D Barcode Magnetic Stripe Reader + Machine-Readable Optional Zone Reader TAG GD700 Page 7 of 68...

  • Page 14: Tag Gd700 Configuration Options

    Storage Temperature -30°C (-22°F) to 70°C (158°F) Range Humidity 5-95% without condensation TAG GD700 Configuration Options The following options are available for the TAG GD700: ■ Fingerprint reader ■ 2-in-1 SnapON: MSR & 2D Barcode ■ 2-in-1 SnapON: MSR & MRZ reader ■...

  • Page 15: Parts List

    Parts List The TAG GD700 is shipped with the following items. All other accessories are sold and ordered separately. For help, contact your local TAG Global Systems sales representative. See “Contacting TAG Global Systems” on page 68. TAG GD700 Page 9 of 68...

  • Page 16: Identifying The Device

    See “Side View” on page 13 for further information. Easy to grip rubber bumpers enable the rugged tablet to withstand Rubber bumpers shocks and drop for use in demanding environments. Bottom view See “Bottom View” on page 12 for further information. TAG GD700 Page 10 of 68...
  • Page 17 Storage access LED The LED (blue) lights during access of system storage drive. Wi-Fi LED The LED lights to indicate Wi-Fi is enabled. NFC sensor Pairing with NFC devices or reading RFID cards TAG GD700 Page 11 of 68...

  • Page 18: Led Status

    Wi-Fi Wi-Fi is disabled Bottom View Figure 3. Bottom View Table 5. Bottom View Item Description Docking connector 32 pin connector for docking onto a station Speaker 1 x 1W waterproof, bottom mounted speaker TAG GD700 Page 12 of 68...
  • Page 19 Item Description Left I/O compartment Open to access the left I/O ports cover Connect the TAG GD700 to an Ethernet interface RS-232 Connect the TAG GD700 to a serial device USB 3.0 Connect USB devices to the TAG GD700 Power button Turns the TAG GD700 on or off USB 3.0...
  • Page 20 Securing holes Location of holes to secure the handstrap Extended battery Align with the extended battery bracket when installing bracket slots Rear camera 8.0 Mega-Pixels camera with LED auxiliary light TAG GD700 Page 14 of 68...

  • Page 21: Dimensions

    Dimensions The following image lists the device dimensions without add-ons (mm/inches). Figure 6. Front View Dimensions Figure 7. Side View Dimensions TAG GD700 Page 15 of 68...

  • Page 22: Touch Screen Features

    A stylus replacement kit is available. To prevent damage or malfunction, always dry the touch screen when wet. TAG GD700 Page 16 of 68...

  • Page 23: Chapter 2. Getting Started

    Chapter 2. Getting Started This section provides an outline of the steps necessary to setup a new TAG GD700. A detailed guide follows the listed items, see as follows. For additional technical assistance, contact your TAG Global Systems representative. See “Contacting TAG Global Systems”...
  • Page 24 2. Flip open the DC-IN cover to expose the DC-IN jack. Figure 9. Opening the DC-IN Cover 3. Connect the AC adapter to the DC-IN port. Figure 10. Connecting the AC Adapter TAG GD700 Page 18 of 68...
  • Page 25 Figure 11. Right View: Locating the DC-IN Cover 2. Flip the DC-IN cover and install. Figure 12. Closing the DC-IN Cover The DC-IN cover must be inserted correctly to prevent internal damage to the device. TAG GD700 Page 19 of 68...

  • Page 26: Powering On The Device

    Powering the Device On and Off Powering On the Device Only power on the TAG GD700 after connecting all of the peripherals and cabling. 1. Press and hold the power button until the screen lights. The device runs through the start up sequence and powers up.
  • Page 27 7. The micro SIM card has a corner missing. Align the SIM card with the slot making sure that the corners match. 8. Insert the micro SIM card and press it in until an audible click sounds. TAG GD700 Page 21 of 68...

  • Page 28: Removing The Micro Sim Card

    11. Close the right I/O compartment cover. See “Closing the I/O Compartment Cover” on page 35. Removing the Micro SIM Card 1. Power off the TAG GD700. See “Powering Off the Device” on page 20. TAG GD700 Page 22 of 68...
  • Page 29 3. Locate the micro SIM slot in the left I/O parts. Figure 18. Right View: Locating the Micro SIM Slot 4. Remove the screw securing the SIM slot securing bracket. 5. Remove the securing bracket. Figure 19. Removing the SIM Slot Securing Bracket TAG GD700 Page 23 of 68...
  • Page 30 8. Install the securing bracket. 9. Secure the securing bracket with a screw. Figure 21. Installing the SIM Slot Securing Bracket 10. Close the right I/O compartment cover. See “Closing the I/O Compartment Cover” on page 36. TAG GD700 Page 24 of 68...

  • Page 31: Installing The Microsd Card

    4. Insert the microSD card and press it in until an audible click sounds. Figure 23. Installing the MicroSD Card 5. Close the right I/O compartment cover. See “Closing the I/O Compartment Cover” on page 36. TAG GD700 Page 25 of 68...

  • Page 32: Removing The Microsd Card

    4. Grasp the microSD card and remove it from the slot. 4. Grasp the microSD card and remove it from the slot. Figure 25. Removing the MicroSD Card 5. Close the right I/O compartment cover. See “Closing the I/O Compartment Cover” on page 36. TAG GD700 Page 26 of 68...

  • Page 33: Installing On The Vehicle Dock

    2. Flip the levers upward on the both sides. Figure 26. Releasing the Levers 3. Align the docking connector on the TAG GD700 with the connector on the vehicle dock and push downward. 4. Push the TAG GD700 forward and make sure it fi xed with latches.

  • Page 34: Removing From The Vehicle Dock

    6. Connect the cabling to the vehicle dock. Removing from the Vehicle Dock 1. Power off the TAG GD700. See “Powering Off the Device” on page 20. 2. Disconnect the cabling from the vehicle dock. 3. Flip the levers upward on the both sides.

  • Page 35: Installing On The Desktop Dock

    Installing on the Desktop Dock 1. Power off the TAG GD700. See “Powering Off the Device” on page 20. 2. Align the docking connector on the TAG GD700 with the connector on the desktop dock and push downward. 3. Push the TAG GD700 downward.

  • Page 36: Removing From The Desktop Dock

    Removing from the Desktop Dock 1. Power off the TAG GD700. See “Powering Off the Device” on page 20. 2. Disconnect the cabling from the desktop dock. 3. Remove the TAG GD700 from the desktop dock. Figure 32. Removing the TAG GD700...

  • Page 37: Removing The Protective Film From The Display

    Removing the Protective Film from the Display The front display of the TAG GD700 is protected during transport by a transparent fi lm. This fi lm should remain on the front display during assembly to avoid damage to the front display surface.

  • Page 38: Chapter 3. Operation Removing The Snap-On Module Connector Cover

    Figure 34. Front View: Locating the Snap-on Module Connector Cover 2. Place the device display side down on a clean work surface. 3. Remove the screws securing the cover. Figure 35. Removing the Screws TAG GD700 Page 32 of 68...

  • Page 39: Replacing The Snap-On Module Connector Cover

    The snap-on module connector is located on the top side of the device. For further information see “Overview” on page 2. 1. Locate the snap-on module connector cover. Figure 37. Front View: Locating the Snap-on Module Connector Cover TAG GD700 Page 33 of 68...
  • Page 40 Figure 38. Installing the Snap-on Module Connector Cover 4. Secure the cover and the TAG GD700 with screws. Figure 39. Securing the Screws If Snap-on module cover is not secured well it may damage the TAG GD700. TAG GD700 Page 34 of 68...

  • Page 41: Opening The I/O Compartment Cover

    1. Place the device display side down on a clean work surface. 2. Locate the I/O compartment cover. Figure 40. Side View: Locating the I/O Compartment Cover 3. Pull out the I/O compartment cover. Figure 41. Opening the I/O Compartment Cover TAG GD700 Page 35 of 68...

  • Page 42: Closing The I/O Compartment Cover

    Figure 42. Side View: Locating the I/O Compartment Cover 3. Flip the I/O compartment cover and install. Figure 43. Closing the I/O Compartment Cover The I/O compartment cover must be inserted correctly to prevent internal damage to the device. device. TAG GD700 Page 36 of 68...

  • Page 43: Connecting To External Cabling

    Connect USB Cabling The TAG GD700 has two USB ports for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse. The USB port supports USB 2.0 or USB 3.0 devices. 1. Open the left or right I/O compartment cover. See “Opening the I/O Compartment Cover” on page 35.

  • Page 44: Connect Audio Cabling

    35. 2. Align the RS-232 cable with the port in the device and connect it. 3. Turn the locking screws on the cable to secure it to the device. Figure 47. Connect RS-232 Cabling TAG GD700 Page 38 of 68...

  • Page 45: Handstrap, Carrying Handle And Shoulder Strap

    Handstrap, Carrying Handle and Shoulder Strap The TAG GD700 is equipped with a handstrap, a carrying handle and a shoulder strap for conve- nience and choice. Select the accessory that is right for your needs. The handstrap can be installed with either the shoulder strap or the carrying handle. However, the handle and shoulder strap can not be installed together due to space constraints.

  • Page 46: Removing The Handstrap

    Removing the Handstrap 1. Unscrew the D-rings securing the handstrap to the device. 2. Remove the handstrap from the TAG GD700. Figure 49. Removing the Handstrap Connecting the Carrying Handle 1. The handle must face the correct way. The securing post and velcro should be facing outward.

  • Page 47: Removing The Carrying Handle

    Figure 52. Removing the Strap 2. Pull the strap through the metal loop on the bumper. Figure 53. Removing the Carrying Handle 3. Repeat from the remaining strap end. 4. Remove the carrying handle. TAG GD700 Page 41 of 68...

  • Page 48: Connecting The Shoulder Strap

    3. Pull the strap end through the loop and insert the post through the slit on the strap. 4. Secure the strap by attaching the two velcro ends together. Figure. 55. Securing the Strap 5. Repeat for the remaining strap end. TAG GD700 Page 42 of 68...

  • Page 49: Removing The Shoulder Strap

    Figure 56. Removing the Strap 2. Pull the strap through the metal loop on the bumper. Figure 57. Removing the Shoulder Strap 3. Repeat for the remaining strap end. 4. Remove the shoulder strap. TAG GD700 Page 43 of 68...

  • Page 50: Installing The Extended Battery

    2. Locate the extended battery connector cover. Figure 58. Rear View: Locating the Extended Battery Connector Cover 3. Flip the connector cover up to remove it from the compartment. Figure 59. Removing the Extended Battery Connector Cover TAG GD700 Page 44 of 68...
  • Page 51 Figure 60. Aligning the Extended Battery Bracket 5. Push the extended battery bracket toward to lock. Figure 61. Installing the Extended Battery Bracket 6. Securing the extended battery bracket and the TAG GD700 with screws. Figure 62. Securing the Screws TAG GD700...
  • Page 52 10. Lower the raised end of the extended battery and press in place until an audible click is heard. Figure 64. Installing the Extended Battery 11. Press the locking switch on the top-left side to lock the extended battery. Figure 65. Locking the Extended Battery TAG GD700 Page 46 of 68...

  • Page 53: Removing The Extended Battery

    2. Press and hold the release button as shown in the image to release the battery. 3. Hold the battery and angle the top side up to remove. Figure 67. Removing the Extended Battery TAG GD700 Page 47 of 68...
  • Page 54 Figure 68. Removing the Extended Battery Connector Cover 5. Remove the screws securing the extended battery bracket. Figure 69. Removing the Screws 6. Push the extended battery bracket towards the bottom of the TAG GD700 to release the bracket. Figure 70. Releasing the Extended Battery Bracket...
  • Page 55 7. Remove the extended battery bracket. Figure 71. Removing the Extended Battery Bracket 8. Install the connector cover in the extended battery compartment to protect the battery connector. Figure 72. Installing the Extended Battery Connector Cover TAG GD700 Page 49 of 68...

  • Page 56: Magnetic Stripe Reader And Barcode Scanner

    Contact your representative for ordering information. Installing the Module 1. Power off the TAG GD700. See “Powering Off the Device” on page 20. 2. Remove the snap-on module connector cover. See “Removing the Snap-on Module Connector Cover” on page 32.

  • Page 57: Removing The Module

    Removing the Module 1. Power off the TAG GD700. See “Powering Off the Device” on page 20. 2. Remove the screws securing the module. Figure 75. Removing the Screws 3. Grasp the module from both sides and gently pull the module off.

  • Page 58: Magnetic Stripe Reader And Machine-Readable Zone Reader

    Contact your representative for ordering information. Installing the Module 1. Power off the TAG GD700. See “Powering Off the Device” on page 20. 2. Remove the snap-on module connector cover. See “Removing the Snap-on Module Connector Cover” on page 32.

  • Page 59: Removing The Module

    Connector Cover” on page 32. Connecting to a Wireless Network Before you can make use of the TAG GD700 wireless functions, you need to connect to a network. The following is a set of procedures for connecting to a wireless network.

  • Page 60: Pairing The Nfc Device

    1. Tap APPS > Setting > More..2. Tap NFC to turn the NFC function on. 3. Use your NFC-enabled device to touch to the TAG GD700. Figure 81. Pairing the NFC Device Once the two devices are paired, information sharing is available through the NFC connection.

  • Page 61: Chapter 4. Using Bios Setup Utility

    1. Connect a keyboard to the TAG GD700. 2. When the TAG GD700 is powered off, press the Power button to start up the device. The power LED lights. Press F5 on the keyboard or Home key on the TAG GD700 until the BIOS Post screen displays.

  • Page 62: Installing An Operating System

    1. Access the BIOS Setup Utility, see “Accessing the BIOS Setup Utility” on page 55. 2. Navigate to APP Menu > Main > Boot Features. 3. Locate the CSM Support setting and tap the drop-down menu to display the options. 4. Tap Yes to enable CSM support. TAG GD700 Page 56 of 68...
  • Page 63 3. Locate the Legacy Boot setting and tap on the menu to select On enable legacy boot. Figure 85. Main > Boot Features ■ Step 3: Advanced > Miscellaneous Confi guration ■ Save the Settings TAG GD700 Page 57 of 68...

  • Page 64: Bios Passwords

    1. Go to APP Menu > Security > Account’s Password Status. 2. Tap the Enter icon next to Setup the Supervisor Password to access the virtual keyboard. Figure 87. Security > Account’s Password Status TAG GD700 Page 58 of 68...
  • Page 65 6. Tap Exit Saving Changes to display the confi rmation screen. 7. Tap Yes to save the new confi guration settings. After setting the Supervisor password, the password is required to access the BIOS Setup Utility. TAG GD700 Page 59 of 68...

  • Page 66: Changing A Supervisor Password

    1. Contact your technical sales or technical representative to obtain the correct BIOS fi le. 2. Copy the BIOS fi le on to the USB device. 3. Connect the USB device to one of the device’s USB ports and power on the TAG GD700. A USB keyboard is required for entering command.
  • Page 67 5. Tap Settings from the displayed menus. Figure 90. Menu > Settings 6. Tap UPDATE & SECURITY Figure 91. UPDATE & SECURITY TAG GD700 Page 61 of 68...
  • Page 68 7. From the UPDATE & SECURITY menu, tap Recovery to continue. Figure 92. Recovery 8. From the RECOVERY screen, tap Restart now. Figure 93. Restart Now TAG GD700 Page 62 of 68...
  • Page 69 10. From the Use a device menu, tap Internal Shell to open the command screen. Make sure connect the TAG GD700 to the AC adapter to prevent a sudden loss of Make sure connect the TAG GD700 to the AC adapter to prevent a sudden loss of power.

  • Page 70: Updating Ec

    13. Type wf (.nsh) and tap Enter. wf is the designated BIOS fi le. **Do not turn off your device or interfere with the refl ash process until the process is complete. 14. Once the process is complete, the TAG GD700 automatically reboots. The BIOS is now updated. **The BIOS is now updated.

  • Page 71: Chapter 5. Using The Dashon Utility

    Important: Do not terminate or remove the DashON program manually or the ambient light sensor and the function buttons will malfunction. Download the latest information and documentation through the TAG Global Systems official site: www.TAGGlobalSystems.com Table 7 . DashON Overview...

  • Page 72: Chapter 6. Troubleshooting

    If you send the computer in for service, it is your responsibility to save the computer data and confi guration. TAG Global Systems is responsible only for ensuring that the hardware matches the original confi guration when repairing or replacing the computer.

  • Page 73: Troubleshoot Operating The Computer

    The computer appears to be locked up and you cannot enter data. Restart the computer. Call Product Support Please contact the dealer who supplied this device, or contact your TAG Global Systems representative. Alternately, contact the manufacturer at www.TAGGlobalSystems.com. To better assist you have the following information ready: ■...

  • Page 74: Chapter 7. Maintenance

    Prevent using any kind of chemical solvent, acidic or alkali solution. Returning the Device Please put the contents in the original package gently when you need to return the TAG GD700. Contacting TAG Global Systems If you experience technical diffi culties, please consult your distributor or contact the technical services department: www.TAGGlobalSystems.com...

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