Allen-Bradley ClearMark Advanced User Manual
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Allen-Bradley ClearMark Advanced User Manual

Allen-Bradley ClearMark Advanced User Manual

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User Manual
Original Instructions
ClearMark Advanced Printer
Catalog Number 1492-PCMA110

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Summary of Contents for Allen-Bradley ClearMark Advanced

  • Page 1 User Manual Original Instructions ClearMark Advanced Printer Catalog Number 1492-PCMA110...
  • Page 2 Important User Information Read this document and the documents listed in the additional resources section about installation, configuration, and operation of this equipment before you install, configure, operate, or maintain this product. Users are required to familiarize themselves with installation and wiring instructions in addition to requirements of all applicable codes, laws, and standards.

  • Page 3: Table Of Contents

    Table of Contents Preface Summary of Changes ......... . . 5 Safety Information .
  • Page 4 Table of Contents Menu Structure of the Touch Panel ......41 Main Menu ..........42 Submenus.

  • Page 5: Preface

    Preface Summary of Changes This publication contains new and updated information as indicated in the following table. Topic Page Revised connection information, removed network cable connection option. Throughout Removed instructions on changing IP address/Subnet Mask/ Activating DHCP and Printing Chapter 3 templates from a USB storage device.

  • Page 6: Additional Resources

    Preface Additional Resources These documents contain additional information concerning related products from Rockwell Automation. Resource Description ClearTools™ Software User Manual, publication 1492-UM009 Provides information to install and use ClearTools Software. Industrial Automation Wiring and Grounding Guidelines, Provides general guidelines for installing a Rockwell publication 1770-4.1 Automation industrial system.

  • Page 7: Product Overview

    A secure and permanent label is achieved through high-level resistance to smearing and scratching, UV-stability, and the high printing resolution for all markers. The ClearMark Advanced allows you to print small fonts. Even the smallest characters are easy to read, permitting you to increase the information density on the marker.

  • Page 8: Printer

    Chapter 1 Product Overview Printer Figure 1 - Front view of the printer Letter Item Letter Item Touch panel Ink tank lid Service cover Output rail Figure 2 - Rear view of the printer Letter Item Letter Item Filter cover Stack input (loader) Connectors Cleaning fluid...

  • Page 9: Connectors

    Product Overview Chapter 1 Connectors Figure 4 - Connectors Letter Item Right-hand fuse (10 amperes) Main power supply connection Left-hand fuse (2.5 amperes) USB port for connecting Personal Computer Rating Nameplate The rating plate contains information on the main voltage, article number, and serial number.

  • Page 10: Marker Cards

    Chapter 1 Product Overview Marker Cards Marker Cards made from plastic can be printed with the ClearMark Advanced printer. The marking system, consisting of the ClearMark Advanced printer and the ClearTools software, has been designed by Rockwell Automation for Marker Cards.

  • Page 11: Setup

    Chapter Setup Unpacking IMPORTANT • Because of its weight, use two people to carry the printer. • Always hold the printer at the front and rear when carrying it. • Always transport the printer in a horizontal position. If transported improperly, ink can escape and soil or damage the device.
  • Page 12 Chapter 2 Setup • Avoid locations that are subject to strong fluctuations in temperature and humidity. • Do not expose the printer to direct sunlight, strong light, or excessive heat. • Avoid locations that are subject to impact shocks or vibrations. •...

  • Page 13: Remove The Transport Restraints

    Setup Chapter 2 Remove the Transport Figure 9 - Transport restraints Restraints 1. Remove the transport restraints from the touch panel. 2. Remove the transport restraint from the ink tank lid. Install the Output Rail Figure 10 - Installing the output rail 1.

  • Page 14: Position The Touch Panel

    Chapter 2 Setup Position the Touch Panel The touch panel can be raised up to three rest positions. A click sound indicates that the touch panel is engaged in one of the rest positions. After a fourth click sound, the touch panel is unlocked and can be gently lowered down. Figure 11 - Touch panel lowered Figure 12 - Touch panel raised Figure 13 - Rotating the touch panel...

  • Page 15: Connect The Power Cable

    • Do not connect the printer to either a switch-operated or a timer-controlled power outlet. • If you connect the ClearMark Advanced printer to the power supply via an extension cable, confirm that the total nominal current of all devices connected to the extension cable does not exceed the ampere rating for that extension cable.

  • Page 16: Connecting The Printer

    Chapter 2 Setup Connecting the Printer The ClearMark Advanced is connected to a personal computer via USB cable. Figure 15 - Connection IMPORTANT Do not connect the USB cable until you have installed the ClearTools application software. Turn the Printer On/Off Figure 16 - Turning on the printer 1.

  • Page 17: Choose The Touch Panel Language

    Setup Chapter 2 Choose the Touch Panel When you start up the printer for the first time, a language choice is displayed on the touch panel. Language Figure 17 - Touch panel - language choice 1. Press the desired language and press Save. If the printer was turned off before you chose the language or if you want to change the language later, perform the following steps: Figure 18 - Touch panel - main menu...
  • Page 18 Chapter 2 Setup Figure 19 - Touch panel - System Info 3. Press LANGUAGE. Figure 20 - Touch panel - language selection 4. Press the desired language and press SAVE. Rockwell Automation Publication 1492-UM011D-EN-P - February 2020...

  • Page 19: Install Cleartools Software

    Setup Chapter 2 Install ClearTools Software The marking system has been designed for the following operating systems: • Microsoft Windows® 7 (32-bit/64-bit versions) • Windows 8 • Windows 8.1 • Windows 10 IMPORTANT Administrator rights are required for installation. You can find information about the application software in the ClearTools user manual, publication 1492-UM009.
  • Page 20 Chapter 2 Setup The installation process starts automatically and the setup wizard appears. 4. Click Next. Figure 23 - ClearTools - setup wizard 5. Accept the terms in the license agreement and click Next. Figure 24 - ClearTools - Accept the license terms 6.
  • Page 21 Setup Chapter 2 Figure 25 - ClearTools - Choose the setup type Installation Type Description Typical The ClearTools program is installed with the most common features. Custom The ClearTools program is installed; add-on modules can be selected/deselected. Complete The ClearTools program and all add-on modules are installed automatically. Network The ClearTools program is installed on a shared drive on the network and can be used by multiple users.
  • Page 22 Chapter 2 Setup Figure 27 - ClearTools - status of the installation process The installation status is shown by the progress bar. Figure 28 - ClearTools - finishing the installation process 9. When the installation is completed, click Finish. Rockwell Automation Publication 1492-UM011D-EN-P - February 2020...

  • Page 23: Usb Cable Connection

    Letter Description USB port USB cable Figure 30 - ClearMark Advanced Explorer 1. To add the ClearMark Advanced, click Add. Figure 31 - Choosing printer connection 2. Click USB. The printer search starts. Rockwell Automation Publication 1492-UM011D-EN-P - February 2020...
  • Page 24 Search Again. If a printer was found, click Add. The following dialog box appears: Figure 34 - ClearMark Advanced Explorer 3. If you want to change the printer name, click Properties. This changed printer name is then displayed in ClearTools.

  • Page 25: Running A Print Test

    Setup Chapter 2 The changed name CMA Workplace 1 (USB1) is displayed in the Explorer. Figure 36 - Changed printer name You can remove the highlighted printer from the list by clicking Delete. You can add this printer again at any time. To exit the dialog box, click close.
  • Page 26 Chapter 2 Setup 2. Choose a template that corresponds to the supplied Marker Card. Figure 40 - Touch panel - Templates 3. Insert the marker card. 4. Press PRINT to run the print test. Rockwell Automation Publication 1492-UM011D-EN-P - February 2020...

  • Page 27: Operation

    Chapter Operation General Operation WARNING: • Do not operate the printer without its cover and do not reach through its openings while it is running. • Warning of hot surface: The curing process makes Marker Cards very hot. Let Marker Cards cool off before removing them from the output rail. •...

  • Page 28: Inserting Marker Cards

    Chapter 3 Operation Inserting Marker Cards Marker Cards can be inserted directly without any prior handling. The end with the solid margin must be fed into the printer. Figure 41 - Direction of insertion for Marker Cards Processing a Single Marker Card Place the single Marker Card on the conveyor belt (A) in the direction of the arrow.

  • Page 29: Processing A Stack Of Marker Cards

    Operation Chapter 3 Processing a Stack of Marker Cards IMPORTANT • Only Marker Cards are allowed to be inserted in stacks. • You can insert a stack of up to 30 Marker Cards in the loader. • The stack must not exceed 30 Marker Cards. •...

  • Page 30: Assigning A Printer

    Chapter 3 Operation Assigning a Printer Figure 45 - Selecting a Marker Card 1. Choose for example, Marker Card>Terminal Markers. 2. Select the 1492-M5X5 Marker Card. 3. Click Select Product. 4. From the File menu, choose Print. Figure 46 - Selecting the printer 5.
  • Page 31 1492-M5X5 Marker Card to this printer. If you click Yes, all versions of the Marker Card type 1492-M5X5 are assigned to the ClearMark Advanced and are always output on this printer unless this setting is changed. Rockwell Automation Publication 1492-UM011D-EN-P - February 2020...

  • Page 32: Printer Calibration

    Chapter 3 Operation Printer Calibration Figure 49 - Calibration 9. Click Calibration to determine the print position for the printer. Figure 50 - Coordinate plane 10. Insert, for example, a 1492-M5X5 Marker Card in the printer (See Inserting Marker Cards on page 28 11.

  • Page 33: Setting Material-Dependent Slip

    Operation Chapter 3 Figure 51 - Setting the printer correction 13. Enter the measured values in the Actual Width (X) and Actual height (Y) fields. In the example above the measured values are 209.5 x 46. The printer must output the rectangle 0.22% larger in order to reach the required output size.
  • Page 34 Chapter 3 Operation Figure 52 - Setting Material-dependent Slip 3. Print t a rectangle of the specified size (210 x 48 mm) by clicking the Print Rectangle. 4. Remove the printed Marker Card from the printer. 5. Measure the size of the printed rectangle. Rockwell Automation Publication 1492-UM011D-EN-P - February 2020...
  • Page 35 Operation Chapter 3 Figure 53 - Material-dependent Slip - Entering the Measured Values 6. If the measured values differ from the specified size, enter these measured values in the Actual Width (X) and Actual height (Y) fields. In the example above the measured values are 227 x 46. The printer must output the rectangle 0.44 % larger in order to reach the required output size.

  • Page 36: Adjusting Marker Cards

    Chapter 3 Operation Adjusting Marker Cards Marker Cards may not be their normal size, for example as a result of the ambient temperature. It is generally the width that is affected by such a change. You can adjust Marker Cards to compensate for these physical changes. The adjustment must be set for every Marker Card type.
  • Page 37 Operation Chapter 3 Figure 55 - Adjusting the Offset 6. Insert, for example, a 1492-M5X5 Marker Card in the printer (See Inserting Marker Cards on page 28 7. Click the printer icon: The printed Marker Card looks like this: Figure 56 - Marker Card Three squares and one row of dots were printed on the Marker Card.
  • Page 38 Chapter 3 Operation Figure 57 - Adjusting the Zero Point in the X Direction In this example the three squares and the row of dots were printed 1 mm too far to the left. To adjust this, it is necessary to change the value for Offset (a) in the Adjust Marker Type window (see Figure 54 on page 36).
  • Page 39 Operation Chapter 3 Figure 59 - Adjusting the Centering in the X Direction From marker to marker, printing is increasingly shifting from the center to the right. To adjust this, it is necessary to subtract the measured value (1 mm in this example) from the actual value for Width (X) in the Adjust Marker Type window (see Figure 54 on page...

  • Page 40: Printing Marker Cards

    Chapter 3 Operation Printing Marker Cards 1. Start the ClearTools software. 2. Select the required Marker Card. 3. Enter the text or insert an image or barcode that you want to print. 4. Insert the Marker Card or the Marker Card stack. 5.

  • Page 41: Menu Structure Of The Touch Panel

    Operation Chapter 3 Menu Structure of the Touch Panel Rockwell Automation Publication 1492-UM011D-EN-P - February 2020...

  • Page 42: Main Menu

    Chapter 3 Operation Main Menu Figure 61 - Touch Panel - Main Menu The printer status is shown in the bottom line. In the example above the printer is Ready. From the main menu, choose the appropriate sub menu: TEMPLATES, PRINT JOBS, TOOLS and SYSTEM INFO.

  • Page 43: System Info

    Operation Chapter 3 System Info 1. Press SYSTEM INFO on the touch panel's main menu. Figure 62 - Touch Panel - System Info 1 Figure 63 - Touch Panel - System Info 2 The following sections provide more information about the individual menu items.
  • Page 44 Chapter 3 Operation Figure 64 - Touch Panel - System Info 1 - Printer Name To switch to numeric keys, press123. Figure 65 - Touch Panel - System Info 1 - Printer Name 3. In this window you can enter the required data via the numeric keys. You can delete the entire entry with the [X] key.

  • Page 45: Changing The Usb Port

    Operation Chapter 3 Changing the USB Port Whenever a printer is installed via a USB port, USB - 001 is assigned to it. If you connect a second printer to the PC, USB - 001 is automatically assigned to this printer, too.

  • Page 46: Protocol

    Chapter 3 Operation Figure 68 - Touch Panel - System Info - Information of Ink Protocol Press PROTOCOL to display an overview of printer events. 1. In the second System Info window, press PROTOCOL. Figure 69 - Touch Panel - System Info - Protocol The window shows the error messages of the last 4 weeks.

  • Page 47: Information

    1. In the second System Info window, press INFORMATION. Figure 70 - Touch Panel - System Info - Information Information about the ClearMark Advanced is displayed here, e.g. which firmware version is currently in use or how many Marker Cards have been printed.

  • Page 48: Print Jobs

    Chapter 3 Operation Print Jobs 1. Press PRINT JOBS on the main menu, to display the print jobs in the queue. Here you can also delete print jobs if, for example, the wrong file was sent to the printer. Figure 72 - Touch Panel - Print Jobs This window shows all pending print jobs.

  • Page 49: Tools Menu

    Chapter Cleaning and Maintenance Tools Menu Figure 74 - Touch Panel - Main Menu 1. Press TOOLS in the main menu. The following screen is then displayed: Figure 75 - Touch Panel - Tools Rockwell Automation Publication 1492-UM011D-EN-P - February 2020...

  • Page 50: Printhead Cleaning

    Chapter 4 Cleaning and Maintenance Printhead Cleaning Figure 76 - Printhead cleaning Carry out printhead cleaning if the print quality deteriorates. 1. Press TOOLS in the main menu. 2. Press HEAD CLEANING in the Tools menu. Figure 77 - Touch Panel - Printhead Cleaning if printhead cleaning should not be executed Press NO 4.

  • Page 51: Printhead Flushing

    Cleaning and Maintenance Chapter 4 Printhead Flushing If you have carried out printhead cleaning and the printing result is still not satisfactory, execute printhead flushing. With printhead flushing, considerably more ink is used than with printhead cleaning. in the main menu. Press TOOLS 2.

  • Page 52: Replacing Ink Cartridges

    Chapter 4 Cleaning and Maintenance Figure 81 - Touch Panel - Execute Sensor Check 4. Press NO if a sensor check should not be executed: 5. Press YES if a sensor check should be executed: All sensors in the system are now checked. The following window is displayed during this time: Figure 82 - Touch Panel - Sensor Check in Progress A status page is subsequently displayed which presents the sensors and...
  • Page 53 Cleaning and Maintenance Chapter 4 • If you accidentally swallow any ink, rinse out your mouth and drink plenty of water. Do not induce vomiting. • When the use-by date of the ink approaches (printed on the packaging), a message is displayed at the touch panel. Replace the specified ink cartridge. Use all the ink in the ink cartridge by the date stated on the label to achieve the best print results.
  • Page 54 Chapter 4 Cleaning and Maintenance Figure 84 - Touch Panel - Ink Cartridge Out-of-Date Important components can become blocked and the printer may be damaged if you press YES and continue to print with the out-of-date ink cartridge. Damages due to the use of out-of-date ink cartridges are excluded from the warranty. Therefore, replace out-of-date ink cartridges immediately! (Also see information shown via PLEASE NOTE) 4.
  • Page 55 Cleaning and Maintenance Chapter 4 Figure 86 - Opening the Ink Tank Lid 1. Open the ink tank lid by pressing the finger recess (A). Figure 87 - Removing the Ink Cartridge 2. Remove the ink cartridge which must be replaced by extracting it horizontally.

  • Page 56: Information On Inserting Ink Cartridges

    Chapter 4 Cleaning and Maintenance Information on Inserting Ink Cartridges The ink cartridges are electronically and mechanically coded, ensuring they can only be inserted correctly. Figure 88 - Coding of the ink cartridges Letter Description Electronic coding Mechanical coding Figure 89 - Positions of the ink cartridges Letter Description Black ink cartridge (K)

  • Page 57: Replacing The Ink Collector

    Cleaning and Maintenance Chapter 4 3. Remove the ink cartridge from its packaging. Figure 90 - Inserting an ink cartridge 4. Insert the ink cartridge into the printer. The ink cartridge is properly inserted when it snaps into place. Replacing the Ink Collector Replace the ink collector if a touch panel message displays that it is full.
  • Page 58 Chapter 4 Cleaning and Maintenance Figure 92 - Opening the ink tank lid 1. Open the ink tank lid by pressing the finger recess (A). Figure 93 - Unlock the ink collector 2. Press the interlock (B) downwards Figure 94 - Extracting the ink collector 3.

  • Page 59: Cleaning The Printer Enclosure

    Cleaning and Maintenance Chapter 4 Cleaning the Printer Enclosure SHOCK HAZARD: When cleaning the printer, ensure that no moisture enters it. • Only clean the printer enclosure. Only service technicians should clean the inside of the printer. • Keep moisture away from live parts as it can cause short-circuits. IMPORTANT Regularly clean the outside of the printer enclosure using a soft, dry or slightly moistened wipe.

  • Page 60: Replacing The Service Kit

    Chapter 4 Cleaning and Maintenance 4. Select the update file, in the example above it is the 'update.zip' file. 5. Click on the [Start printer update] and the following message is displayed. Figure 96 - ClearTools - updating the printer software 6.
  • Page 61 Cleaning and Maintenance Chapter 4 Figure 98 - Detaching the service cover 4. Open the service cover (A) and detach it. Figure 99 - Disconnecting the connectors 5. Disconnect the connectors (A) and (B). Before you can remove the service kit, put the printhead in the unlocking position.
  • Page 62 Chapter 4 Cleaning and Maintenance Figure 100 - Service Kit Unlocked IMPORTANT Turn the printhead just 90° counterclockwise. Turning it clockwise will ruin the mechanism. Figure 101 - Unlocking the Service Kit 6. Insert a screwdriver in the printhead release (A) and turn the printhead (B) 90°...
  • Page 63 Cleaning and Maintenance Chapter 4 Figure 102 - Removing the Injector 8. Slightly raise the injector (A) to remove it from the catch. Figure 103 - Removing the retaining screws 9. Remove the service kit's retaining screws (A) and (B). IMPORTANT Put on the disposable gloves.
  • Page 64 Chapter 4 Cleaning and Maintenance Figure 104 - Removing the service kit 10. Pull out the service kit (A) carefully. IMPORTANT The service set contains two wipes to clean the two printheads. To clean the printheads properly, use a separate/new wipe service kit for each printhead.
  • Page 65 Cleaning and Maintenance Chapter 4 Figure 106 - Cleaning printhead B 12. Clean printhead B with the second wipe provided. Figure 107 - Pushing in the service kit 13. Push in the new service kit (A). Rockwell Automation Publication 1492-UM011D-EN-P - February 2020...
  • Page 66 Chapter 4 Cleaning and Maintenance Figure 108 - Fastening the service kit 14. Fasten the service kit with the screws (A) and (B). Figure 109 - Fastening the injector 15. Reattach the injector (B) carefully and fasten it with the screw (A). Rockwell Automation Publication 1492-UM011D-EN-P - February 2020...
  • Page 67 Cleaning and Maintenance Chapter 4 Figure 110 - Reconnecting the connectors 16. Reconnect the connectors (A) and (B). Figure 111 - Closing the service cover 17. Reattach the service cover (A) and close it. Rockwell Automation Publication 1492-UM011D-EN-P - February 2020...
  • Page 68 Chapter 4 Cleaning and Maintenance Figure 112 - Locking the service cover 18. Insert a flat-blade screwdriver in the lock (A) and lock the service cover (B). 19. Reconnect the printer to power (see Connect the Power Cable on page 15) Turn the printer back on (see Turn the Printer On/Off on page...

  • Page 69: Replacing Cleaning Fluid Bottle

    Cleaning and Maintenance Chapter 4 Replacing Cleaning Fluid Replace cleaning fluid bottle if it is empty. See Accessories on page 76 Bottle Figure 113 - Removing the hood 1. Detach the hood (A) over the cleaning fluid bottle (B). Figure 114 - Unscrewing the bottle out of the top 2.
  • Page 70 Chapter 4 Cleaning and Maintenance Figure 115 - Screwing the bottle into the top 3. Screw a full cleaning fluid bottle (A) into the top. Figure 116 - Reattaching the hood 4. Reattach the hood (B) over the cleaning fluid bottle (A). Rockwell Automation Publication 1492-UM011D-EN-P - February 2020...

  • Page 71: General Information

    Chapter Troubleshooting General Information A message on the touch panel indicates a printer fault or when an ink cartridge needs to be replaced. Touch the [SYSTEMINFO] in the main menu of the touch panel for more detailed information about this message and to see which measures should be taken.

  • Page 72: List Of Events

    Chapter 5 Troubleshooting List of Events Code Event Measure Information 30019 Left internal ink collector unit is Please contact your Rockwell Automation Unlike the ink collecting tray that can be replaced If the internal ink collector unit is full, the printer nearly full.
  • Page 73 40003 Faulty CYAN ink cartridge (C). Restart the printer. Only use original ClearMark Advanced ink print resistance if third-party software, markers or Replace the CYAN ink cartridge (C). cartridges. inks have been used that have not been approved Catalog number 1492-PCMAINK-C.
  • Page 74 If the message is displayed again, please contact your Rockwell Automation representative. 60007 Faulty ink cartridge. Restart the printer. Only use original ClearMark Advanced ink Printer faults and damage caused by the use of Check that the ink cartridge is installed cartridges. unapproved and unsuitable accessories and correctly.

  • Page 75: Technical Specifications

    Chapter Specifications and Accessories Technical Specifications Technical data Application Printing on Rockwell Automation Marker Cards Technology Ink-jet process with heat curing Print quality 600 dpi, 1200 dpi Labeling and marking software ClearTools™ System requirements Microsoft® Windows 7, Windows 8, Windows 8.1, Windows 10 Feed Automatic loader for max.

  • Page 76: Accessories

    Chapter 6 Specifications and Accessories Accessories Description Catalog Number Part Number ClearMark Advanced 1492-PCMA110 PN-505632 Black ink cartridge 1492-PCMAINK-K PN-505636 Cyan ink cartridge 1492-PCMAINK-C PN-505634 Magenta ink cartridge 1492-PCMAINK-M PN-505637 Yellow ink cartridge 1492-PCMAINK-Y PN-505638 Ink collecting tray 1492-PCMACOLLECT PN-505640...
  • Page 78 Rockwell Automation maintains current product environmental information on its website at http://www.rockwellautomation.com/rockwellautomation/about-us/sustainability-ethics/product-environmental-compliance.page. Allen-Bradley, ClearMark, ClearTools, Rockwell Automation, and Rockwell Software are trademarks of Rockwell Automation, Inc. Microsoft and Windows are trademarks of Microsoft Corporation Trademarks not belonging to Rockwell Automation are property of their respective companies.

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