Mercedes-Benz S-Class 2020 Operator's Manual page 439

Mercedes-Benz recommends transporting your
vehicle in the case of a breakdown, rather than
towing it away.
For towing, use a tow rope or tow bar with both
axles on the ground. Do not use tow bar systems
( page 262).
/
Permitted towing methods
Vehicle equipment/towing
method
Vehicles with automatic transmis‐
sion
4MATIC vehicles
* NOTE Damage to the vehicle due to tow‐
ing away incorrectly
Observe the instructions and notes on
#
towing away.
Both axles on the ground
Yes, maximum 31 miles (50 km) at
31 mph (50 km/h)
Yes, maximum 31 miles (50 km) at
31 mph (50 km/h)
Towing with a raised axle: towing should be
performed by a towing company.
Front axle raised
No
No
Breakdown assistance 437
Rear axle raised
Yes, if the steering wheel is fixed in
the center position with a steering
wheel lock
No