Do you have a question about the AQ-UV-C Series and is the answer not in the manual?
Questions and answers
Paul Kimura
February 10, 2025
We have an AQ-UV-L330C UV system installed in our home in Honolulu, Hawaii. The countdown alarm started beeping for several days, and because we weren't aware of the ability to defer the beeping, someone unplugged the system to await the delivery of a replacement bulb. The replacement bulb, along with pre and post filters, arrived in about a week. The pre-filter couldn't be replaced because the wrong size was ordered. The post-filter and the UV bulb were replaced according to the included instructions. However, after resetting the UV system, the unit began beeping continuously, and "LF" was displayed. The bulb (confirmed to be the correct bulb) was reinstalled several times, but this did not resolve the issue. The unit has been unplugged again to stop the beeping. Please advise. Thank you!
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Operation & Installation Instructions AQ-UV-C Series Welcome to the Aquasana experience. You are about to enjoy clean, clear water and the peace of mind that comes from knowing award winning filter technology is working for you. Installation must comply with state and local laws.
System Disinfection ......................9 Cleaning the Quartz Sleeve.................... 10 Operation ..........................11 AQ-UV-C Controllers .................... 12 Lamp Countdown Sequence ................12 Lamp Replacement (AQ-UV-C systems) ............13 System Troubleshooting ..................13 Aquasana High Output System Specifications ............14 Aquasana Systems Limited Warranty ................15...
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15 gpm Congratulations on purchasing this ultraviolet disinfection system. By purchasing a Aquasana UV Disinfection system you are receiving not only a high quality product but also peace of mind. Protecting your water supply with a UV system gives you reassurance that your family will have access to safe drinking water throughout your entire home with no chance of microbiological contamination.
Safety Considerations Although your UV system has been manufactured to the highest safety standards, care must be followed when operating and/or maintaining your system. 1. Before servicing the system, disconnect the power cord from the electrical outlet. 2. Energy given off by the UV lamp is harmful to your eyes and skin. NEVER look directly at an illuminated UV lamp without adequate eye protection and always protect your skin from direct exposure to the UV light.
Treated water should be tested for at the least the parameters listed below. If the water exceeds the listed parameters Aquasana strongly recommends that appropriate pretreatment equipment be installed (equipment required will depend on parameters being treated): Hardness: <7 gpg (120 mg/L) –...
(See Figure 1). For Point of Use REACTOR (POU) systems, install the unit just before the faucet. Aquasana POWER CORD recommends that a 5 micron filter be installed before the UV system for a final polishing step before the water is disinfected.
(GFCI or GFI) outlet and should be mounted beside or above the reactor. PLEASE NOTE: All Aquasana UV disinfection systems are intended for indoor use only as they should not be exposed to the elements.
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Step 6: Once the system has been plumbed in, gently remove the quartz sleeve from its packaging being careful not to touch the length with your hands. The use of cotton gloves is recommended for this procedure as oils from the hands can leave residue on the sleeve and lamp which can ultimately block the UV light from getting to the water.
Figure 5 High Output UV Lamp Connection Step 11: Plug the lamp connector into the lamp. Note the keying for proper alignment (see Figure 5). Insert the lamp connector into the gland nut and turn the connector approximately ¼ turn to lock the connector to the gland nut as in Figure Figure 6 Lamp Connector Figure 7...
Step 4: Reinstall the filter cartridge into the sump and flush the chlorine solution by opening all faucets until chlorine can no longer be detected. Your home has now been completely disinfected with your Aquasana UV system ready to inactivate any microorganisms that enter the home.
Operation Aquasana systems come with a feature laden controller that incorporates both the lamp driver (ballast) and control features in one water-tight case. All systems feature a power factor corrected, constant current lamp driver with a universal power input. Please Note: While the LED is red and the buzzer is sounding the water from the system should NOT be consumed.
LED will be illuminated red and an audible buzzer will be sounding. To remedy this condition, the UV lamp AQ-UV-C must be replaced with a new genuine Aquasana UV Series lamp. Lamp Countdown Sequence The system counts down the number of days until a lamp change is required.
Warning: After any hard alarm, the home or facility should be disinfected. Follow the steps under the “System Disinfection” heading. Boil Water Advisory: If any failure occurs on a Aquasana UV system, the water must not be used for human consumption until the system is returned to a safe operational mode.
• Hardness > 120 mg/L (7 gpg) Warranty registration Warranty registration is not required for coverage under the Aquasana Limited Warranty and is not necessary for factory direct purchases made from www.aquasana.com. If you purchased from a retailer or dealer, please complete the online warranty registration form at www.aquasana.com/warranty.
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For exclusive deals Aquasana, Inc. facebook.com/aquasana 6310 Midway Road twitter.com/aquasana Haltom City, Texas 76117 EPA Establishment 866.662.6885 USA #088776-CAN-001 877.332.7873 Canada aquasana.com uv-install_20190503...
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Do you have a question about the AQ-UV-C Series and is the answer not in the manual?
Questions and answers
We have an AQ-UV-L330C UV system installed in our home in Honolulu, Hawaii. The countdown alarm started beeping for several days, and because we weren't aware of the ability to defer the beeping, someone unplugged the system to await the delivery of a replacement bulb. The replacement bulb, along with pre and post filters, arrived in about a week. The pre-filter couldn't be replaced because the wrong size was ordered. The post-filter and the UV bulb were replaced according to the included instructions. However, after resetting the UV system, the unit began beeping continuously, and "LF" was displayed. The bulb (confirmed to be the correct bulb) was reinstalled several times, but this did not resolve the issue. The unit has been unplugged again to stop the beeping. Please advise. Thank you!