Dell Venue 11 Pro-7140 User Manual page 35

No wireless connection
No mobile broadband connection
• The mobile broadband has been capped.
• No signal from the service provider.
1. Check if the wireless radio is on. See
Fi Settings.
2. Try to get closer to the wireless access
point.
3. Try to connect to another known
wireless access point.
4. Reset the wireless router if using a
private network; open the browser to
view the landing page if using a public
network.
5. Contact your internet service provider
for help.
1. Check if the mobile broadband is turned
on. See Turning On/Off mobile
broadband
2. Move your tablet to a different location
for better signal reception.
Contact your service provider to change
your broadband plan.
Troubleshooting
Wi-
35