Crestron UC-PHONE-T Supplemental Manual
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Crestron UC-PHONE-T Supplemental Manual

Crestron UC-PHONE-T Supplemental Manual

Crestron flex voip desk phones for microsoft teams software
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UC-PHONE-T & UC-PHONE-T-PLUS
Crestron Flex VoIP Desk Phones for
Microsoft Teams® Software
Supplemental Guide
Crestron Electronics, Inc.

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  • Page 1 UC-PHONE-T & UC-PHONE-T-PLUS Crestron Flex VoIP Desk Phones for Microsoft Teams® Software Supplemental Guide Crestron Electronics, Inc.
  • Page 2 Corporation in the United States and/or other countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.

  • Page 3: Table Of Contents

    Log Out from the Device ........................18 Status ..................................19 Network ................................. 19 Features ................................24 Settings ................................. 27 Security .................................. 36 Crestron XiO Cloud Service Claim a Single Device ....................39 Claim Multiple Devices....................40 Startup & Sign In Phone Operation Physical Description ..................... 46 Sign In ..........................
  • Page 4 Meetings Screen ............................. 53 Voicemail ................................55 Microsoft Teams Rollout ii • Contents Supplemental Guide – DOC. 8413A...

  • Page 5: Introduction

    This supplemental guide discusses the requirements and configuration instructions for the UC-PHONE-T & UC-PHONE-T-PLUS phones. For information on installing these phones, refer to the UC-PHONE-S /UC-PHONE-T DO Guide (Doc 8358) and the UC-PHONE-S-PLUS/UC-PHONE-T-PLUS DO Guide (Doc 8359) at www.crestron.com/manuals.

  • Page 6: Requirements

    For training, visit https://www.crestron.com/en-US/Support/Tools/Applications/Training- Online-Course?id=31. NOTE: You must be logged in to your Crestron.com account to access the training course. End User The end user should have the following: A Microsoft Teams account •...

  • Page 7: Set Language

    Tap Language. A list of languages will display on the right side of the screen. Language 2. Tap a language to select it. 3. A message will display asking to confirm the change. Tap OK to change the language, or tap CANCEL to cancel. Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 3...

  • Page 8: Time & Date

    Greenwich Mean Time (GMT). Tap OK when done or tap CANCEL to cancel. NOTE: Some settings will prompt for locale selection after selecting the time difference. Tap the desired locale and tap OK. 4 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...

  • Page 9: Display

    Tap OK when done or tap CANCEL to cancel. Screen Saver Settings • The screen saver wait time and background can be set from the Screen Saver section of the Display settings. Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 5...

  • Page 10: Phone Lock

    2. In the Confirm PIN field, enter the six digit pin again. 3. Touch and drag up or down the Idle time-out field to select the time of inactivity before the phone locks. 6 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...

  • Page 11: Bluetooth

    Device Name: To change the device name, tap the device name and enter a new • device name. Tap Done when finished. Open Discover: To allow the phone to be discovered by Bluetooth devices, move • the Open Discover switch to the right. Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 7...

  • Page 12: Debug

    Tap Reboot phone to reboot the phone. About Tap About to view information about the phone’s IP address, MAC address, firmware and software versions, the privacy statement, and the Crestron Unified Communication Software License Agreement. About 8 • UC-PHONE-T & UC-PHONE-T-PLUS...

  • Page 13: Network (Admin Only)

    The privacy statement and the Crestron® Unified Communications software license agreement are available for viewing. Tap Privacy statement to view the privacy statement. • Tap Crestron Unified Communication Software License Agreement to view the • license agreement. Network (Admin Only) Tap Network to view and configure the phone’s network settings.
  • Page 14 When the switch is moved to the left, the Internet port is no longer connected to the VLAN. Once the Internet port is assigned to the VLAN, enter values for VID (1-4094) and Priority (1-7). 10 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...
  • Page 15 Tap the method name to select, and then tap OK. The phone will prompt to • reboot. Click OK to reboot the phone, or click CANCEL to continue configuration without • rebooting. Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 11...
  • Page 16 Move the LLDP Status switch to the right to enable LLDP. When the switch is moved to the left, LLDP is disabled. 2. Enter the interval (in seconds) for the phone to send the LLDP request in the Packet Interval field. 12 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...

  • Page 17: Debug (Admin Only)

    Viewing and configuring the network settings requires the admin password. After tapping Network, the display prompts the user to enter the admin password. Admin Password Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 13...
  • Page 18 2. Tap OK to continue or CANCEL to cancel. Reset to Factory Settings Use this function to reset user and phone settings to the factory configuration. Tap Reset to Factory Settings. 14 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...

  • Page 19: Admin Password (Admin Only)

    Admin Password (Admin Only) Tap Admin Password to change the admin password. Controls for changing the password are displayed on the right side of the screen. Admin Password Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 15...
  • Page 20 Enter the old password in the Old PWD field. 2. Enter the new password in the New PWD field. 3. Confirm the new password in the Confirm PWD field and tap DONE. 16 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...

  • Page 21: Web Configuration

    The welcome screen is displayed. Welcome Screen 3. Enter the default user name (“admin”) and password (“admin”). 4. Click Sign In to continue. The device’s Status screen is displayed. Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 17...

  • Page 22: Log Out From The Device

    Tap = to view submenus for each section. Tap - to hide the submenus. Log Out from the Device To log out from the device and return to the welcome screen, click Logout. 18 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...

  • Page 23: Status

    Click Basic to configure the basic network parameters such as IP address, subnet mask, default gateway, and DNS servers. Network - Basic Select the mode of operation for the Internet port (IPv4, IPv6, or IPv4 & IPv6) from the Mode (IPv4/IPv6) drop-down list. Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 19...
  • Page 24 802.1x authentication, data packet spanning, and Stateless Address Autoconfiguration (SLAAC). Click Advanced to configure these parameters. The Advanced section is displayed. When all settings are made, click Confirm to save settings or Cancel to cancel. 20 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...
  • Page 25 Network – Advanced Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 21...
  • Page 26 The Port Link section configures the transmission method of the Internet and PC ports. Select the transmission method of the Internet port from the WAN Port Link • drop-down list. 22 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...
  • Page 27 Certificates field, select a certificate file, and click Upload. EAP-TTLS/EAP-MSCHAPv2: When selected, PEAP/MSCHAPv2 authentication is • used. a. Enter the identity and password in the Identity and MD5 Password fields. Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 23...

  • Page 28: Features

    Click Phone Lock to configure these parameters. The Phone Lock section is displayed. 24 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...
  • Page 29 The phone can connect with a compatible Bluetooth headset for wireless operation. Click Bluetooth to view controls for enabling or disabling Bluetooth. The Bluetooth section is displayed. Features – Bluetooth Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 25...
  • Page 30 Set Missed Call LED to ON to have the LED light when a call is missed. To turn • off LED notification for missed calls, set Missed Call LED to OFF. Click Confirm to save settings or Cancel to cancel. 26 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...

  • Page 31: Settings

    Select the wait time from the Screensaver Wait Timedrop-down list. 2. Select a screensaver file from the Screensaver Background drop-down list. 3. Click Confirm to save settings or Cancel to cancel. Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 27...
  • Page 32 Primary Server and Secondary Server: Enter the hostname or IP address of the • primary and secondary time servers. Update Interval (15-86400s): Enter the interval (in seconds) to update the date • and time from the NTP server. 28 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...
  • Page 33 Click Upgrade to display the Upgrade section. Settings – Upgrade Version The Version section provides information about the device’s firmware and other software. Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 29...
  • Page 34 Upload. Auto Provision The Auto Provision section provides controls for configuring auto provision operations. Settings – Auto Provision 30 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...
  • Page 35 Time: Configures the begin time and end time (hour and minute) of the day when • the phone should perform the weekly auto provisioning process NOTE: Weekly must be set to ON. Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 31...
  • Page 36 Click Auto Provision Now to manually start the auto provision process. • XiO Cloud Connection: Set to ON to enable the phone to connect with Crestron • XiO Cloud service. Set to OFF to disable the phone’s connection to Crestron XiO Cloud service.
  • Page 37 0: system is unusable − 1: action must be taken immediately − 2: critical condition − 3: error conditions − 4: warning conditions − 5: normal but significant condition − Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 33...
  • Page 38 Click Export to open the file download window, and then save the diagnostic − file to the local PC. A diagnostic file named allconfig.tgz will be exported to the local PC. 34 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...
  • Page 39 You can configure at most eight different tones for one condition, and separate them by commas. (for example, 250/200,0/1000,200+300/500,200+500+800+1500/1000). To have the phone play tones once, add an exclamation mark “!” before tones (for example, !250/200,0/1000,200+300/500,200+500+800+1500/1000). Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 35...

  • Page 40: Security

    Click Confirm to save settings or Cancel to cancel. Security The Security section sets the phone’s admin and user passwords and also manages trusted certificates and server certificates that are used by the phone for authentication. 36 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...
  • Page 41 Security – Trusted Certificates The phone has 30 built-in trusted certificates. Ten more custom certificates can be uploaded to the phone. Trusted certificates must be *.pem,*.cer,*.crt and *.der file types. Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 37...
  • Page 42 *.pem or*.cer file types. The maximum file size is 5 MB. A unique server certificate is unique to a phone (based on the MAC address) and issued by the Certificate Authority (CA). 38 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...

  • Page 43: Crestron Xio Cloud Service

    The Crestron XiO Cloud™ service can be used to deploy and manage multiple devices across an enterprise. The Crestron XiO Cloud™ service requires devices to be claimed so they can be managed by the service. To claim a single device or multiple devices, perform one of the following procedures.

  • Page 44: Claim Multiple Devices

    The device can now be managed or assigned to a group. For information on creating environments, managing devices, and managing users with the Crestron XiO Cloud service, refer to the Crestron XiO Cloud Service User Guide Guide (Doc. 8214) at www.crestron.com/manuals.
  • Page 45 Use the MAC address labelled “MAC Address.” • 2. Open a web browser, and log in to the Crestron XiO Cloud service at https://portal.crestron.io. 3. Click the ENVIRONMENT menu icon ( ) to display the Environment menu.
  • Page 46 The devices can now be managed or assigned to a group. For information on creating environments, managing devices, and managing users with the Crestron XiO Cloud service, refer to the Crestron XiO Cloud User Guide (Doc. 8214) at www.crestron.com/manuals. 42 • UC-PHONE-T & UC-PHONE-T-PLUS...

  • Page 47: Startup & Sign In

    Startup & Sign In After connecting the phone to a Power over Ethernet connection, the phone will boot up and ask to select a language. Tap the desired interface language and tap . The Crestron privacy statement will display. NOTE: The interface language can be changed if desired.
  • Page 48 5. Tap the Password field and use the on-screen keyboard to enter the password of the Microsoft Teams account. Tap Go when finished. If configured, the phone will perform two-step verification. Otherwise, the phone will ask you to select the type of login account. 44 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...
  • Page 49 Select and account type and tap OK. The device will log into the Microsoft Teams service and display the home screen. Home Screen Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 45...

  • Page 50: Phone Operation

    − Fast-flashing red: The phone is ringing. − Slow-flashing red: The phone receives a voicemail or misses a call. − Touch Screen: Tap to select and highlight screen items. • 46 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...

  • Page 51: Sign In

    The button glows green when the speakerphone is activated. Sign In Upon startup, you will be prompted to sign in to the Microsoft Teams application. Tap Sign in. The Sign in screen is displayed. Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 47...
  • Page 52 Use the Shared setting if the device will be placed in a conference room. Call history information and voice mail features are not available. Select and account type and tap OK. 48 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...

  • Page 53: The Teams Phone Display

    At any time, you can make a call by picking up the handset, pressing the headset button, or pressing the speakerphone button and dialing the number on the numeric keypad. Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 49...

  • Page 54: Calls Screen

    From the Call Log Tap a call log entry. The call details are shown on the right side of the screen. Tap any of the contact options shown for the contact to call 50 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...
  • Page 55 Tap inside the To field to display the on-screen keyboard to search by name. b. Type the name of the desired contact. Search results are shown below the To field. Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 51...
  • Page 56 Tap inside the To field to display the on-screen keyboard to search by name. ii. Type the name of the desired contact. Search results are shown below the To field. 52 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...
  • Page 57 To navigate the list of meetings, drag up or down to scroll through the list of • meetings. To join a meeting, tap Join in the meeting list or in the meeting details. The phone • will connect to the meeting. Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 53...
  • Page 58 Select how a participant’s schedule should be marked during the meeting in the Show as field. h. Enter a description of the meeting in the Description field. to save the meeting and invite the participants. 54 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...
  • Page 59 • available). The caller’s contact information is displayed on the right side of the screen. Voicemail controls Play/pause Call the contact Delete Message Speaker/Handset View contact details Change playback speed Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 55...
  • Page 60 Microsoft Teams Rollout For information on Microsoft Teams software, visit https://docs.microsoft.com/en- us/MicrosoftTeams/teams-overview 56 • UC-PHONE-T & UC-PHONE-T-PLUS Supplemental Guide – DOC. 8413A...
  • Page 61 This page is intentionally left blank. Supplemental Guide – DOC. 8413A UC-PHONE-T & UC-PHONE-T-PLUS • 57...
  • Page 62 Crestron Electronics, Inc. Supplemental Guide – DOC. 8413A 15 Volvo Drive, Rockleigh, NJ 07647 (2052861) Tel: 888.CRESTRON 07/03/19 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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