Crestron UC-P100-S Supplemental Manual
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Crestron UC-P100-S Supplemental Manual

Crestron UC-P100-S Supplemental Manual

Voip desk phones for skype for business
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UC-P100-S & UC-P110-S-PLUS
Crestron Flex VoIP Desk Phones for
Skype® for Business
Supplemental Guide
Crestron Electronics, Inc.

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Summary of Contents for Crestron UC-P100-S

  • Page 1 UC-P100-S & UC-P110-S-PLUS Crestron Flex VoIP Desk Phones for Skype® for Business Supplemental Guide Crestron Electronics, Inc.
  • Page 2 Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.This document was written by the Technical Publications department at Crestron.

  • Page 3: Table Of Contents

    Contents Introduction ........................... 1 Reading the Configuration Parameter Tables ..................1 Summary Table Format........................2 Configuration Parameter Table Format ..................2 Understanding VoIP Principle ........................5 Phone Features ............................5 Physical Features ..........................6 Technical Features ..........................6 Getting Started ........................... 8 What IP Phones Need to Meet ........................
  • Page 4 Screen Saver ............................120 Upload a Custom Screen Saver via the Web User Interface ..........123 Set the System Screen Saver via the Web User Interface ............. 124 Configure the System Screen Saver Wait Time via the Web User Interface ....125 Configure the System Screen Saver via the Web User Interface .........
  • Page 5 Configure Call Waiting via the Phone User Interface ............. 197 Auto Answer ............................197 Configure Auto Answer via the Web User Interface ............... 198 Configure a Period of Delay Time for Auto Answer via the Web User Interface ....199 Configure Auto Answer via the Phone User Interface ............
  • Page 6 Configure Hot Desking Feature via the Web User Interface: ..........252 Configure Hot Desking Feature via the Phone User Interface: ..........253 Common Area Phone..........................253 Configure a Phone to be a CAP via the Web User Interface ..........257 Configure a Phone to be a CAP via the Phone User Interface ..........
  • Page 7 Configure Security Features ....................... 321 Skype for Business Feature License .................... 321 User and Administrator Passwords .................... 322 Auto Logout Time ........................... 325 Phone Lock ............................327 Transport Layer Security (TLS) ....................330 Troubleshooting ........................340 Memory Information ..........................341 Configure Memory Information via the Web User Interface ..........
  • Page 8 Restore the Administrator Password ..................378 Power and Startup Issues ........................378 The Phone Has No Power ......................378 The LCD Screen is Black ........................ 379 Other Issues ............................379 Find Basic Phone Information ...................... 379 Difference Between Enabling and Disabling the RFC2453 Hold Feature ......379 Appendix A: Glossary ......................

  • Page 9: Introduction

    Introduction The UC-PHONE-S & UC-PHONE-S-PLUS Crestron Flex VoIP Desk Phones for Skype® for Business (respectively sold as UC-P100-S & UC-P110-S) are premium VoIP desk phones designed for use with the Skype for Business intelligent communications platform. These phones enable superior voice calling and full-duplex hands-free conferencing in a stylish desktop package.

  • Page 10: Summary Table Format

    The central provisioning method requires parameters to be configured in the CFG format. Configuration files provided by Crestron Files can be downloaded from the DOCUMENTATION section of each product page on the Crestron website. For more information on configuration files, refer to “Configuration Files”...
  • Page 11 CFG file. For example, to configure the dial-now rule, locate the parameter dialplan.dialnow.rule.X in the Common.cfg file and then configure as required (e.g., dialplan.dialnow.rule.1 = 123). Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 3...
  • Page 12 To enable the audio codec 1 for account 1, locate the static.account.1.codec.Y.enable in the MAC.cfg file and configure it as required (e.g., static.account.1.codec.1.enable = 1). The following shows a segment of MAC.cfg file: Configuration file name Parameter name 4 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 13: Understanding Voip Principle

    When these phones register with Skype for Business accounts, a user can interact with their Skype for Business contacts on their phones through Microsoft’s Active Directory® service. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 5...

  • Page 14: Physical Features

    • IP assignment: Static/DHCP • VLAN assignment: LLDP/Static/DHCP/CDP • Bridge mode for PC port • HTTP/HTTPS server • DNS client • DHCP server • IPv6 support • 6 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 15 Digest authentication using MD5/MD5-sess • Secure configuration file via AES encryption • Phone lock for personal privacy protection • Admin/User configuration mode • 802.1x authentication • Incoming signaling validation • Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 7...

  • Page 16: Getting Started

    The phone’s network parameters must be configured manually if they are not supplied by the DHCP server. For more information on configuring network parameters manually, refer to “Configure Network Parameters Manually” on page 28. 8 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 17: Verify Startup

    This section provides the following information: Set Up a Phone Network • Set Up Phones with a Provisioning Server • Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 9...

  • Page 18: Set Up A Phone Network

    Skype for Business phones comply with the DHCP specifications documented in RFC 2131. If using DHCP, phones connected to the network become operational without having to be manually assigned IP addresses and additional network parameters. 10 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 19 Web User Interface: Network > Basic > IPv4 Config Phone User Interface: Menu > Setting > Advanced (default password: admin) > Network > WAN Port > IPv4 Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 11...
  • Page 20 Tap Network on the left side of the display, and then tap WAN Port. Tap 2. IPv4. Tap the value in the 1. Type field, and then select DHCP from the drop-down list. 12 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 21: Static Dns

    Network > Basic > IPv4 Config > Static DNS Phone User Interface: Menu > Setting > Advanced (default password: admin) > Network > WAN Port > IPv4 > Type (DHCP) > Static DNS Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 13...
  • Page 22 Phone User Interface: Menu > Setting > Advanced (default password: admin) > Network > WAN Port > IPv4 > Type (DHCP) > Static DNS (Enabled) > Secondary DNS 14 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 23 Tap Setting > Advanced Enter the Admin password (default password: admin), and then tap OK. Tap Network on the left side of the display, and then tap WAN Port. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 15...

  • Page 24: Dhcp Option

    43 (vendor class ID:CPE- Specify virtual local area network (VLAN) ID. OCPHONE) Information 43 (vendor class ID: MS- Specify Skype for Business Server pool certificate provisioning UC-Client) service URL. 16 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 25 ID: MS-UC-Client). For more information on DHCP option 60, refer to “DHCP Option 60” on page 21. To use DHCP option 66 and option 43, make sure the DHCP Active feature is enabled. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 17...
  • Page 26 On, the phone will obtain the provisioning server address by detecting DHCP options. Web User Interface: Settings > Auto Provision > DHCP Active Phone User Interface: None 18 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 27 To use DHCP option 160 or option 161, make sure the DHCP Active feature is enabled and custom option is configured. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 19...
  • Page 28 Note: This feature works only if the value of the parameter “static.auto_provision.dhcp_option.enable” is set to 1 (On). Web User Interface: Settings > Auto Provision > Custom Option(128~254) Phone User Interface: None 20 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 29 DHCP option. DHCP Option 60 DHCP option 60 is used to identify the vendor class ID. By default, the vendor class ID is MS- UC-Client (case-sensitive). Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 21...
  • Page 30 Client Description: Configures the value (vendor class ID) of DHCP option 60. Web User Interface: Settings > Auto Provision > DHCP Option Value Phone User Interface: None 22 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 31 Time feature is enabled at the path Settings > Time & Date > DHCP Time. For more information on how to configure the DHCP time feature, refer to “NTP Time Server” on page 136. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 23...
  • Page 32 String within 99 characters Refer to the following content Description: Configures the DHCP option 12 hostname on the phone. Web User Interface: Features > General Information > DHCP Hostname Phone User Interface: None 24 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 33 Configure via the Web User Interface Click Features > General Information. Features > General Information Enter the host name in the DHCP Hostname FIELD. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 25...
  • Page 34 Enables or disables phones to obtain the Skype for Business Server address from DHCP by detecting DHCP option 120. Disabled Enabled Web User Interface: Features > General Information > Use DHCP Option 120 Phone User Interface: None 26 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 35 Configure via the Web User Interface Click Features > General Information. Features > General Information Select Enabled or Disabled from the Use DHCP Option 120 drop-down list. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 27...

  • Page 36: Configure Network Parameters Manually

    Local Web User Interface Configure network parameters of the phone manually. Navigate to: http://<phoneIPAddress>/servlet?p=netwo rk&q=load Phone User Interface Configure network parameters of the phone manually. 28 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 37 Network > Basic > IPv4 Config > Static IP Address > IP Address Phone User Interface: Menu > Setting > Advanced (default password: admin) > Network > WAN Port > IPv4 > Type (Static IP) > IP Address Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 29...
  • Page 38 Network > Basic > IPv4 Config > Static IP Address > Static DNS (On) > Primary DNS Phone User Interface: Menu > Setting > Advanced (default password: admin) > Network > WAN Port > IPv4 > Type(Static IP) > Primary DNS 30 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 39 Menu > Setting > Advanced (default password: admin) > Network > WAN Port > IPv4 > Type(Static IP) > Secondary DNS Configure the IP Address Mode via the Web User Interface Click Network > Basic. Network > Basic Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 31...
  • Page 40 Click Confirm to accept the change. A dialog box pops up to prompt that settings will take effect after a reboot. Click OK to reboot the phone. 32 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 41: Configure Transmission Methods Of The Internet Port And Pc Port

    The phone’s Internet port and PC port can be configured to automatically negotiate during the transmission. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 33...
  • Page 42 Full- duplex transmission can be configured on the Internet port and PC port for the phone to transmit in 10Mbps, 100Mbps or 1000Mbps. Full-duplex 34 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 43 If the parameter is changed, the phone will reboot to make the change take effect. Web User Interface: Network > Advanced > Port Link > WAN Port Link Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 35...
  • Page 44 If the parameter is changed, the phone will reboot to make the change take effect. Web User Interface: Network > Advanced > Port Link > PC Port Link Phone User Interface: None 36 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 45 Configure via the Web User Interface Click Network > Advanced. Network > Advanced Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 37...

  • Page 46: Configure Pc Port Mode

    Note: If the parameter is changed, the phone will reboot to make the change take effect. Web User Interface: Network > PC Port > PC Port Active Phone User Interface: None 38 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 47: Web Server Types

    Skype for Business phones support both HTTP and HTTPS protocols for accessing the web user interface. This can be disabled when it is not needed or when it poses a security threat. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 39...
  • Page 48 When access to the phone’s web user interface using the HTTP/HTTPS protocol is disabled, the following screen is shown when accessing the web user interface. HTTP/HTTPS Protocol Disabled 40 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 49 Network > Advanced > Web Server > HTTP Port(1~65535) Phone User Interface: Menu > Setting > Advanced (default password: admin) > Network > Webserver Type > HTTP Port Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 41...
  • Page 50 Network > Advanced > Web Server > HTTPS Port(1~65535) Phone User Interface: Menu > Setting > Advanced (default password: admin) > Network > Webserver Type > HTTPS Port 42 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 51 Configure Web Server Type via the Web User Interface Click Network > Advanced. Network > Advanced Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 43...

  • Page 52: Vlan

    VLAN on phones allows simultaneous access for a regular PC. This feature allows a PC to be daisy chained to a phone and the connection for both PC and phone to be trunked through the same physical Ethernet cable. 44 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 53 Port ID The MAC address of the phone. Time To Live Seconds until data unit expires. The default value is 180s. End of LLDPDU Marks end of LLDPDU. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 45...
  • Page 54 The advertised capabilities of PMD. Auto-Negotiation is: 100BASE-TX (full duplex mode) 100BASE-TX (half duplex mode) 10BASE-T (full duplex mode) 10BASE-T (half duplex mode) 46 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 55 Central Provisioning <y0000000000xx>.cfg Configure LLDP feature. (Configuration File) Parameters: static.network.lldp.enable static.network.lldp.packet_interval Local Web User Interface Configure LLDP feature. Navigate to: http://<phoneIPAddress>/servlet?p=netwo rk-adv&q=load Phone User Interface Configure LLDP feature. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 47...
  • Page 56 Network > Advanced > LLDP > Packet Interval (1~3600s) Phone User Interface: Menu > Setting > Advanced (default password: admin) > Network > LLDP > Packet Interval 48 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 57 Configure LLDP via the Web User Interface Click Network > Advanced. Network > Advanced Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 49...
  • Page 58 Central Provisioning <y0000000000xx>.cfg Configure CDP feature. (Configuration File) Parameters: static.network.cdp.enable static.network.cdp.packet_interval Local Web User Interface Configure CDP. Navigate to: http://<phoneIPAddress>/servlet?p=networ k-adv&q=load Phone User Interface Configure CDP feature. 50 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 59 Network > Advanced > CDP > Packet Interval (1~3600s) Phone User Interface: Menu > Setting > Advanced (default password: admin) > Network > CDP > Packet Interval Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 51...
  • Page 60 Configure CDP Feature via the Web User Interface Click Network > Advanced. Network > Advanced 52 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 61 Configure VLAN for the Internet port and PC port manually. Navigate to: http://<phoneIPAddress>/servlet?p=netwo rk-adv&q=load Phone User Interface Configure VLAN for the Internet port and PC port manually. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 53...
  • Page 62 Network > Advanced > VLAN > WAN Port > Priority Phone User Interface: Menu > Setting > Advanced (default password: admin) > Network > VLAN > WAN Port > Priority 54 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 63 Network > Advanced > VLAN > PC Port > Priority Phone User Interface: Menu > Setting > Advanced (default password: admin) > Network > VLAN > PC Port > Priority Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 55...
  • Page 64 Configure VLAN for Internet (WAN) Port via the Web User Interface Click Network > Advanced. Network > Advanced 56 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 65 Click Confirm to accept the change. A dialog box pops up to prompt that the settings will take effect after a reboot. Click OK to reboot the phone. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 57...
  • Page 66 Configure VLAN for PC Port via the Web User Interface Click Network > Advanced. Network > Advanced 58 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 67 Configure DHCP VLAN discovery feature. (Configuration File) Parameters: static.network.vlan.dhcp_enable static.network.vlan.dhcp_option Local Web User Interface Configure DHCP VLAN discovery feature. Navigate to: http://<phoneIPAddress>/servlet?p=networ k-adv&q=load Phone User Interface Configure DHCP VLAN discovery feature. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 59...
  • Page 68 Network > Advanced > VLAN > DHCP VLAN > Option (1-255) Phone User Interface: Menu > Setting > Advanced (default password: admin) > Network > VLAN > DHCP VLAN > Option 60 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 69 Configure DHCP VLAN Discovery via the Web User Interface Click Network > Advanced. Network > Advanced Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 61...

  • Page 70: Ipv6 Support

    SLAAC (ICMPv6), DHCPv6 or by manually entering an IP address. Ensure that the network environment supports IPv6. Contact the ISP for more information. 62 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 71 IPv6 address and other network settings either from DHCPv6 or SLAAC. If the SLAAC server is not working, the phone will try to obtain the IPv6 address and other network settings via DHCPv6. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 63...
  • Page 72 Network > Basic > Internet Port > Mode (IPv4/IPv6) Phone User Interface: Menu > Setting > Advanced (default password: admin) > Network > WAN Port > IP Mode 64 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 73 Network > Basic > IPv6 Config > Static IP Address > IP Address Phone User Interface: Menu > Setting > Advanced (default password: admin) > Network > WAN Port > IPv6 > Type(Static IP) > IP Address Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 65...
  • Page 74 Type(Static IP) > Primary DNS Menu > Setting > Advanced (default password: admin) > Network > WAN Port > IPv6 > Type(DHCP) > Static DNS(Enabled) > Primary DNS 66 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 75 “static.network.ipv6_internet_port.type” is set to 0 (DHCP). If the parameter is changed, the phone will reboot to make the change take effect. Web User Interface: Network > Advanced > ICMPv6 Status > Active Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 67...
  • Page 76 Click Confirm to accept the change. A dialog box pops up to prompt that settings will take effect after a reboot. Click OK to reboot the phone. 68 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 77 Configure SLAAC Feature via the Web User Interface Click Network > Advanced. Network > Advanced Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 69...

  • Page 78: Quality Of Service

    QoS implementation: bandwidth, delay, jitter and loss. QoS provides better network service through the following features: Supporting dedicated bandwidth • Improving loss characteristics • Avoiding and managing network congestion • 70 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 79 To ensure good voice quality, SIP packets emanated from phones should be configured with a high transmission priority. DSCPs for voice and SIP packets can be specified respectively. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 71...
  • Page 80 Note: If the parameter is changed, the phone will reboot to make the change take effect. Web User Interface: Network > Advanced > SIP QoS (0~63) Phone User Interface: None 72 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 81 Enter the desired value in the Voice QoS (0~63) field. Click Confirm to accept the change. A dialog box pops up to prompt that settings will take effect after a reboot. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 73...

  • Page 82: 802.1X Authentication

    • EAP-PEAP/GTC (requires CA certificates) • EAP-TTLS/EAP-GTC (requires CA certificates) • EAP-FAST (supports EAP In-Band provisioning, requires CA certificates if the • provisioning mode is Authenticated Provisioning) 74 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 83 Web User Interface: Network > Advanced > 802.1x > 802.1x Mode Phone User Interface: Menu > Setting > Advanced (default password: admin) > Network > 802.1x > 802.1x Mode Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 75...
  • Page 84 2, 3, 4, 5, 6 or 7. The format of the certificate must be *.pem, *.crt, *.cer or *.der. Web User Interface: Network > Advanced > 802.1x > CA Certificates Phone User Interface: None 76 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 85 Note: This feature works only if the value of the parameter “static.network.802_1x.mode” is set to 2 (EAP-TLS). The format of the certificate must be *.pem. Web User Interface: Network > Advanced > 802.1x > Device Certificates Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 77...
  • Page 86 Configure 802.1x Authentication via the Web User Interface Click Network > Advanced. Network > Advanced 78 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 87 Click Upload to upload the certificates. EAP-TTLS/EAP-GTC − Enter the user name for authentication in the Identity field. ii. Enter the password for authentication in the MD5 Password field. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 79...
  • Page 88 Enter the password for authentication in the MD5 Password field. EAP-PEAP/GTC − Enter the user name for authentication in the Identity field. ii. Enter the password for authentication in the MD5 Password field. 80 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 89: Set Up Phones With A Provisioning Server

    In-band Provisioning: settings from the Skype for Business server pool. • Manual Provisioning: operations on the web user interface or phone user • interface. Combination of the above methods. • Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 81...
  • Page 90 For more information on resource files, refer to “Resource Files” on page 86. In-Band Provisioning Settings After the phone is signed in, the phone receives settings from the Skype for Business server pool through in-band provisioning. 82 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 91 “admin” (case-sensitive). The default user name and password for the user are both “user” (case-sensitive). For more information on configuring passwords, refer to “User and Administrator Passwords” on page 322. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 83...
  • Page 92 No matter which provisioning method is used to provision the phone, static settings always take effect. For more information on static settings, refer to “Appendix D: Static Settings” on page 387. 84 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 93 The configuration files are valid CFG files that can be created or edited using a text editor such as UltraEdit. An administrator can deploy and maintain a block of phones automatically through configuration files stored on a provisioning server. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 85...
  • Page 94 To delete resource files from a phone at a later date - for example, if the phone is being given to a new user –reset the phone to factory configuration settings. For more information, refer to “Resetting Issues” on page 372. 86 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 95 Obtain Configuration Files/Resource Files Crestron supplied template configuration and resource files can be directly edited and customized as required. Files can be downloaded from the DOCUMENTATION section of each product page on the Crestron website. Website Details Phone Model website UC-PHONE-S-PLUS www.crestron.com/direct/uc-p110-s...
  • Page 96 There are two types of FTP methods—active and passive. The phones are not • compatible with active FTP. 88 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 97 MAC-Oriented file. Therefore any parameter in the MAC-Oriented configuration file will override the same one in the common configuration file. Crestron supplies configuration files for each phone model, which are delivered with the phone’s firmware. The configuration files, supplied with each firmware release, must be used with that release.
  • Page 98 Upgrade firmware from the Skype for Business Server: Download firmware in • CAB file format, and place the firmware on Skype for Business Server to provision the phone. 90 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 99 Phones can download firmware stored on the provisioning server in one of two ways: Check for configuration files and then download firmware during startup. • Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 91...
  • Page 100 Off, the phone will not perform an auto provisioning process when powered on. On, the phone will perform an auto provisioning process when powered on. Web User Interface: Settings > Auto Provision > Power On Phone User Interface: None 92 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 101 Note: This feature works only if the value of the parameter “static.auto_provision.weekly.enable” is set to 1 (On). Web User Interface: Settings > Auto Provision > Time Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 93...
  • Page 102 Note: If the parameter is changed, the phone will reboot to make the change take effect. Web User Interface: Settings > Upgrade > Select and Upgrade Firmware Phone User Interface: None 94 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 103 When the Power On setting is set to On, the phone will check configuration files stored on the provisioning server during startup and then download firmware from the server. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 95...
  • Page 104 Note: If the parameter is changed, the phone will reboot to make the change take effect. Web User Interface: Features > General Information > Update Checking Time Phone User Interface: None 96 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 105 To configure the update checking time via the web user interface: Click Features > General Information. Features > General Information Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 97...

  • Page 106: Configure Basic Features

    Skype for Business successfully. User Sign-In Microsoft Skype for Business can be signed into on a phone with the user's login credentials, which includes the user's address, username, and password. 98 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 107 Configures the sign-in address for the user sign-in method. The value format is username@domain.com. Example: static.account.sfb.1.server = 4040@crestronsfb.com Web User Interface: Account > Register > Login address Phone User Interface: Sign in > User Sign-in > Address Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 99...
  • Page 108 Description: Configures the password for the user sign-in method. Web User Interface: Account > Register > Password Phone User Interface: Sign in > User Sign-in > Password 100 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 109 Sign into the Skype for Business Server with User Sign-In via the Phone User Interface Tap User Sign-In. Enter the Skype for Business user’s sign-in address (e.g., 4040@crestronsfb.com) in the Sign-in Address field. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 101...

  • Page 110: Web Sign-In

    Enables or disables the user to sign into the phone using web sign-in method. Disabled Enabled Web User Interface: Features > General Information > Web Sign in Phone User Interface: None 102 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 111 512characters uth.services.skypeforbu siness.com/ Description: Configures the Server URL for device pairing, so that the phone can be signed into using the web sign-in method. Example: features.device_pairing.url= https://bootstrap.pinauth.services.skypeforbusiness.com/ Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 103...
  • Page 112 Select Enabled or Disabled from the Web Sign in drop-down list. If it is enabled, a user can sign into the Skype for Business Server using the − web sign-in method. 104 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 113 Sign Into the Skype for Business Server with the Web Sign-In method via the Web User Interface Click Account > Register. Account > Register Select Web Sign in from the Mode drop-down list. Account > Register, Web Sign in Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 105...

  • Page 114: Sign Out Of Skype For Business

    Menu > Setting > Advanced > Sign Out. Enabled, the Skype for Business Server can be signed out of by tapping on the avatar, and then selecting Sign Out. 106 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 115: Microsoft Exchange Integration

    Auto discover request. This feature enables visual voicemail setup, call log synchronization, Outlook® contact search, and calendar retrieval. If a phone fails to obtain the Microsoft Exchange Server address automatically, the address can be manually configured. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 107...
  • Page 116 Note: This feature works only if the value of the parameter “phone_setting.ews_autodiscover.enable” is set to 0 (Disabled). Web User Interface: Features > General Information > Exchange Server Url Phone User Interface: None 108 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 117: Configure The Microsoft Exchange Server Via The Web User Interface

    Configure the Microsoft Exchange Server via the Web User Interface Click Features > General Information. Features > General Information Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 109...

  • Page 118: Exchange Authentication

    Microsoft Exchange Server. Parameter: static.account.sfb.1.ews.auth_pwd <y0000000000xx>.cfg Configures the phone to pop up a reminder about Exchange authentication failure. Parameter: phone_setting.ews_auth_popup.enable Local Phone User Interface Configure the Exchange authentication information. 110 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 119 It enables or disables the phone to pop up a reminder about if the Exchange authentication failed. Disabled Enabled Web User Interface: None Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 111...

  • Page 120: Update Status Automatically

    Note: If the parameter is changed, the phone will reboot to make the change take effect. Web User Interface: Features > General Information > SFB Inactive Time Phone User Interface: None 112 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 121 Note: If the parameter is changed, the phone will reboot to make the change take effect. Web User Interface: Features > General Information > SFB Away Time Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 113...

  • Page 122: Configure The Automatic Status Updating Time Via The Web User Interface

    Click Features > General Information. Features > General Information Enter the inactive time in the SFB Inactive Time field. Enter the away time in the SFB Away Time field. 114 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 123: Always Online

    1 (Enabled). Web User Interface: Account > Basic > Always Online Phone User Interface: Menu > Setting > Basic > Always Online Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 115...

  • Page 124: Configure Always Online Via The Web User Interface

    Indicator to be turned on when the phone is busy. Boss/Admin Power Light On: Boss/Admin Power Light On allows the Power LED • Indicator to be turned on when using the Boss-Admin Feature. 116 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 125 Disabled (Power LED Indicator does not flash) Enabled (Power LED Indicator fast flashes (300ms) red) Web User Interface: Features > LED > Ring Power Light Flash Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 117...
  • Page 126 Disabled (Power LED Indicator is off) Enabled (Power LED Indicator glows red) Web User Interface: Features > LED > Talk/Dial Power Light On Phone User Interface: None 118 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 127: Configure The Power Led Indicator Via The Web User Interface

    Select Enabled or Disabled from the Hold/Held Power Light On drop-down list. Select Enabled or Disabled from the Talk/Dial Power Light On drop-down list. Select Enabled or Disabled from the Boss/Admin Power Light On drop-down list. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 119...

  • Page 128: Screen Saver

    Configure the phone to display the clock and icons when the screen saver starts. Parameter: screensaver.display_clock.enable Configure the interval for the phone to change the picture when the screen saver starts. Parameter: screensaver.picture_change_interval 120 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 129 10800-3h 21600-6h Web User Interface: Settings > Preference > Screensaver Wait Time Phone User Interface: Menu > Setting > Basic > Display > Screensaver > Wait Time Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 121...
  • Page 130 Note: This feature works only if the value of the parameter “screensaver.type” is set to 1 (Custom). Web User Interface: Settings > Preference > Upload Screensaver Phone User Interface: None 122 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 131: Upload A Custom Screen Saver Via The Web User Interface

    Phone User Interface: None Upload a Custom Screen Saver via the Web User Interface Click Settings > Preference. Settings > Preference Select Custom from the Screensaver Type drop-down list. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 123...

  • Page 132: Set The System Screen Saver Via The Web User Interface

    Set the System Screen Saver via the Web User Interface Click Settings > Preference. Settings > Preference Select System from the Screensaver Type drop-down list. Click Confirm to accept the change. 124 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 133: Configure The System Screen Saver Wait Time Via The Web User Interface

    The phone will exit power-saving mode if a phone event occurs (i.e., the phone receives an incoming call, or a key on the phone is pressed). Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 125...
  • Page 134 To determine which idle timeout applies: When a key is pressed or the screen is tapped, the idle timeout period that applies (User Input Extension Idle TimeOut or Office Hours/Off Hours Idle Timeout) will be the timeout with the highest value. 126 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 135 0 or 1 Description: Enables or disables the power-saving feature. Disabled Enabled Web User Interface: Settings > Power Saving > Power Saving Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 127...
  • Page 136 Example: features.power_saving.user_input_ext.idle_timeout = 10 Web User Interface: Settings > Power Saving > User input extension Idle TimeOut Phone User Interface: None 128 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 137 Configures the starting time and ending time of the day’s office hour. Starting time and ending time are separated by a comma. Example: features.power_saving.office_hour.monday = 7,19 Web User Interface: Settings > Power Saving > Monday/Tuesday/Wednesday/Thursday/Friday/Saturday/Sunday Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 129...

  • Page 138: Configure The Power-Saving Feature Via The Web User Interface

    The backlight brightness automatically changes when the phone is idle for a specified time. Backlight Active Level is used to adjust the backlight intensity of the LCD screen when the phone is active. 130 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 139 Configures the intensity of the LCD screen when the phone is active. 10 is the highest intensity. Web User Interface: Settings > Preference > Backlight Active Level Phone User Interface: Menu > Setting > Basic > Display > Backlight > Backlight Active Level Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 131...

  • Page 140: Configure The Backlight Via The Web User Interface

    Touch and drag the 1. Backlight Active Level slider control to adjust the backlight level. Select the amount of time the backlight will stay on from the 2. Backlight Time drop-down list. 132 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 141: Bluetooth

    Triggers Bluetooh mode to on or off. Web User Interface: Features > Bluetooth > Bluetooth Active Phone User Interface: Menu > Setting > Basic > Bluetooth > Bluetooth Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 133...

  • Page 142: Activate The Bluetooth Mode Via The Web User Interface

    Activate the Bluetooth Mode via the Web User Interface: Click Features > Bluetooth. Features > Bluetooth Select On or Off from the Bluetooth Active drop-down list. Click Confirm to accept the change. 134 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 143: Activate The Bluetooth Mode Via The Phone User Interface

    Phone User Interface Time Web User Interface Phone User Interface Time Format Configuration Files Web User Interface Phone User Interface Date Web User Interface Phone User Interface Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 135...

  • Page 144: Ntp Time Server

    The NTP by DHCP Priority feature configures the priority for the phone to use the NTP time server address provided by the DHCP server or an address that is configured manually. 136 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 145 DHCP time feature. Configure the NTP server, time zone. Navigate to: http://<phoneIPAddress>/servlet?p=settin gs-datetime&q=load Phone User Interface Configure DHCP time feature. Configure the NTP server and time zone. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 137...
  • Page 146 > Time & Date > Primary Server Phone User Interface: Menu > Setting > Basic > Date & Time > General > SNTP Settings > NTP Server1 138 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 147 Settings > Time & Date > Time Zone Phone User Interface: Menu > Setting > Basic > Date & Time > General > SNTP Settings > Time Zone Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 139...
  • Page 148 Menu > Setting > Basic > Date & Time > General > SNTP Settings > Location Configure NTP by DHCP Priority Feature via the Web User Interface Click Settings > Time&Date. Settings > Time&Date 140 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 149 Click Confirm to accept the change. Configure SNTP Settings via the Phone User Interface Tap Setting > Basic > Time & Date > General. Select SNTP from the Type drop-down list. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 141...

  • Page 150: Time And Date Settings

    Configure the time and date manually. Configure the time and date formats. Navigate to: http://<phoneIPAddress>/servlet?p=settin gs-datetime&q=load Phone User Interface Configure the time and date manually. Configure the time and date formats. 142 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 151 Settings > Time & Date > Date Format Phone User Interface: Menu > Setting > Basic > Date & Time > Time & Date Format > Date Format Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 143...
  • Page 152 Click Settings > Time & Date. Settings > Time&Date Select Enabled from the Manual Time drop-down list. Enter the time and date in the corresponding fields. Click Confirm to accept the change. 144 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 153 Tap Setting > Basic > Time & Date > Format. Select the date format from the Date Format drop-down list. Select the time format from the Time Format drop-down list. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 145...

  • Page 154: Daylight Saving Time

    Settings > Time & Date > Daylight Saving Time Phone User Interface: Menu > Setting > Basic > Date & Time > General > SNTP Settings > Daylight Saving 146 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 155 Note: This feature works only if the value of the parameter “local_time.summer_time” is set to 1 (Enabled). Web User Interface: Settings > Time & Date > Start Date Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 147...
  • Page 156 Note: This feature works only if the value of the parameter “local_time.summer_time” is set to 1 (Enabled). Web User Interface: Settings > Time & Date > Offset(minutes) Phone User Interface: None 148 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 157 Enter the end date in the End Date field. Select DST by Week − Select DST by Week in the Fixed Type field. ii. Enter the start week in the Start Week field. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 149...
  • Page 158 Hour of Day: 0 (midnight)~23 szEnd optional Same as szStart End time of the DST szOffset optional Integer from -300 to 300 The offset time (in minutes) of DST 150 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 159 Example 1 − To modify the DST settings for the existing time zone “+5 Pakistan(Islamabad)” and add DST settings for the existing time zone “+5:30 India(Calcutta)”. AutoDst.xml File Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 151...
  • Page 160 The access URL of the AutoDST file can be specified using the configuration files. Configuration Methods Central Provisioning <MAC>.cfg Specify the access URL of the AutoDST file. (Configuration File) Parameter: auto_dst.url 152 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 161: Language

    English by default. Languages for the phone user interface and web user interface can be specified. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 153...
  • Page 162 To use the custom language (e.g., Guilan) for the phone, configure the parameter “static.lang.gui = Guilan”. Web User Interface: None Phone User Interface: Menu > Setting > Basic > Language 154 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 163 Specify the Language for the Web User Interface via the Web User Interface Click Settings > Preference. Settings > Preference Select the language from the Language drop-down list. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 155...

  • Page 164: Key As Send

    * key, the asterisk key is used as the send key. Web User Interface: Features > General Information > Key As Send Phone User Interface: Menu > Setting > Features > Key as send 156 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 165 Note: This feature works only if the value of the parameter “features.key_as_send” is set to 1 (Enabled). Web User Interface: Features > General Information > Send Pound Key Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 157...

  • Page 166: Configure A Send Key Via The Web User Interface

    Click Features > General Information. Features > General Information Select the key to use from the Key As Send drop-down list. Click Confirm to accept the change. 158 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 167: Configure A Send Key Via The Phone User Interface

    Note: This feature works only if the value of the parameter “features.key_tone” is set to 1 (Enabled). Web User Interface: Features > Audio > Send Sound Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 159...

  • Page 168: Configure A Send Tone Via The Web User Interface

    Configure a key tone. (Configuration File) Parameter: features.key_tone Local Web User Interface Configure a key tone. Navigate to: http://<phoneIPAddress>/servlet?p=featu res-audio&q=load Phone User Interface Configure a key tone. 160 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 169: Configure A Key Tone Via The Web User Interface

    Configure a Key Tone via the Phone User Interface: Tap Setting > Basic > Sounds > Key Tone. Tap On or Off to turn the feature on or off. Tap Save. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 161...

  • Page 170: Dial Plan

    Local Web User Interface Create the dial-now rule for the phone. Navigate to: http://<phoneIPAddress>/servlet?p=settin gs-dialnow&q=load Configure the delay time for the dial-now rule. Navigate to: http://<phoneIPAddress>/servlet?p=featu res-general&q=load 162 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 171 When entered numbers match the predefined dial-now rule, the phone will automatically dial out the entered number after the designated delay time. Web User Interface: Features > General Information > Time-Out for Dial-Now Rule Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 163...
  • Page 172 Create a Dial-Now Rule via the Web User Interface Click Settings > Dial Plan. Settings > Dial Plan Enter the dial value in the Rule field. Click Add to add the dial-now rule. 164 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 173 Configure the Delay Time for the Dial-Now Rule via the Web User Interface Click Features > General Information. Features > General Information Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 165...

  • Page 174: Customize A Dial-Now Template File

    URL in the configuration files. Contact Crestron for a dial-now template. For more information on obtaining the dial- now template, refer to “Obtain Configuration Files/Resource Files” on page 87.
  • Page 175 During the auto provisioning process, the phone connects to the provisioning server “192.168.10.25”, and downloads the dial-now rule file “dialnow.xml”. Web User Interface: None Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 167...

  • Page 176: Hotline

    Example: features.hotline_number = 1234 Web User Interface: Features > General Information > Hotline Number Phone User Interface: Menu > Setting > Features > Hotline > Hot Number 168 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 177 Speakerphone/off-hook key is pressed. Web User Interface: Features > General Information > Hotline Delay(0~10s) Phone User Interface: Menu > Setting > Features > Hotline > HotLine Delay Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 169...

  • Page 178: Configure Hotline Via The Web User Interface

    Click Features > General Information. Features > General Information Enter the hotline number in the Hotline Number field. Enter the delay time (in seconds) in the Hotline Delay(0~10s) field. 170 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 179: Configure Hotline Via The Phone User Interface

    The following table lists meaning of each variable in the local contact template file: Contact Template File Elements Element Values Description root_group Group list’s root element. group Group’s root element. display_name All Contacts An element of group. Group name. Favoritelist Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 171...
  • Page 180 Favorites display consecutively, according to their priority. The favorite with the lowest number displays first. group_id_name Valid Value: Group name of a contact. All Contacts, Favoritelist 172 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 181 During the auto provisioning process, the phone connects to the provisioning server “192.168.10.25”, and downloads the contact file “contact.xml”. Local directory can be configured using the configuration files or locally. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 173...
  • Page 182 Directory > Local Directory > Import Local Contact File Phone User Interface: None Add a Contact to the Local Directory via the Web User Interface Click Directory > Local Directory. 174 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 183 Select the ring tone from the Ring Tone drop-down list. Select All Contacts from the Ring Tone drop-down list. Click Add to add the contact. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 175...
  • Page 184 Click Import XML to import the contact list. The web user interface prompts "The original contact will be covered, Continue?". Click OK to complete importing the contact list. 176 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 185 Select the contact information to import into the local directory from the Index drop-down list. At least one item should be selected to be imported into the local directory. Click Import to complete importing the contact list. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 177...

  • Page 186: Manage Local Favorites

    Web User Interface Configure whether to display local favorites on the idle screen. Configure the display order of the local favorites on the idle screen. Navigate to: http://<phoneIPAddress>/servlet?p=contac ts-settings&q=load 178 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 187 Disabled: Only Skype for Business favorites are displayed on the idle screen. − Preferential: Local favorites will be displayed before the Skype for Business − favorites on the idle screen. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 179...

  • Page 188: Outlook Contacts

    Outlook contacts update is available on the Microsoft Exchange Server. Parameter: phone_setting.outlook_contacts.update_ti Configures the maximum Outlook contacts that can be downloaded from the Microsoft Exchange Server. Parameter: exchange.outlook_contact.request_number 180 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 189 Enables or disables the phone to synchronize Outlook contacts from the Exchange Server. Disabled Enabled Note: If the parameter is changed, the phone will reboot to make the change take effect. Web User Interface: None Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 181...
  • Page 190 View Outlook Contacts If the phone has been configured to display a directory named Outlook Contacts using the parameter ”exchange.outlook_contact.enable”, the Outlook Contacts directory will be displayed. 182 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 191: Call Log

    Enabled Web User Interface: Features > General Information > Save Call Log Phone User Interface: Menu > Setting > Features > History Setting > History Record Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 183...
  • Page 192 Save Call Log Feature via the Web User Interface Click Features > General Information. Features > General Information Select Enabled or Disabled from the Save Call Log drop-down list. Click Confirm to accept the change. 184 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 193: Export Call Log

    The user or administrator can download the call logs to the local system to check the phone events. Exporting call log can be configured via web user interface. Configuration Methods Local Web User Interface Export the call log. Navigate to: http://<phoneIPAddress>/servlet?p=settin gs-config&q=load Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 185...
  • Page 194 Export the Call Log via the Web User Interface Click Settings > Configuration. Settings > Configuration Click Export to open file download window, and then save the file to the local PC. 186 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 195: Missed Call Log

    Note: This feature works only if the value of the parameter “features.save_call_history” is set to 1 (Enabled). Web User Interface: Account > Basic > Missed Call Log Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 187...

  • Page 196: History Record Contacts Avatar

    Configure the contacts avatar for history (Configuration File) record. Parameter: features.call_history_contacts_avator.en able Local Web User Interface Configure the contacts avatar for history record. Navigate to: http://<phoneIPAddress>/servlet?p=featu res-general&q=load 188 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 197 Enabled, the phone displays contact avatars. Web User Interface: Features > General Information > History Record Contacts Avatar Phone User Interface: Menu > Setting > Features > History Setting > Contacts Avatar Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 189...
  • Page 198 Tap Setting > Advanced > Features > History Setting. In the Contacts Avatar setting, tap On to turn on the feature. Tap Off to turn off the feature. 190 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 199: Dial Search Delay

    Configures the delay time (in seconds) for the phone to automatically display the search results on the dialing screen. Example: sfb.search_delay_time = 1 Web User Interface: Features > General Information > Dial Search Delay Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 191...

  • Page 200: Configure Dial Search Delay Via The Web User Interface

    Configure Dial Search Delay via the Web User Interface Click Features > General Information. Features > General Information Select the dial search delay time (in seconds) from the Dial Search Delay drop- down list. 192 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 201: Live Dialpad

    Note: This feature works only if the value of the parameter “phone_setting.predial_autodial” is set to 1 (Enabled). Web User Interface: None Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 193...

  • Page 202: Configure Live Dialpad Via The Web User Interface

    Waiting is enabled. The Call Waiting tone can be customized or specialized tone sets can be selected (vary from country to country) for the phone. For more information, refer to “Tones” on page 277. 194 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 203 Note: This feature works only if the value of the parameter “call_waiting.enable” is set to 1 (Enabled). Web User Interface: Features > Audio > Call Waiting Tone Phone User Interface: Menu > Setting > Features > Call Waiting > Play Tone Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 195...

  • Page 204: Configure Call Waiting Via The Web User Interface

    Configure Call Waiting via the Web User Interface Click Features > General Information. Features > General Information Select Enabled or Disabled from the Call Waiting drop-down list. 196 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 205: Configure Call Waiting Via The Phone User Interface

    Specify a period of delay time for auto answer. Parameter: features.auto_answer_delay Local Web User Interface Configure auto answer. Navigate to: http://<phoneIPAddress>/servlet?p=acco unt-basic&q=load&acc=0 Specify a period of delay time for auto answer. Navigate to:http://<phoneIPAddress>servlet?p= features-general&q=load Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 197...

  • Page 206: Configure Auto Answer Via The Web User Interface

    Configure Auto Answer via the Web User Interface Click Account > Basic. Account > Basic Select Enabled or Disabled from the Auto Answer drop-down list. Click Confirm to accept the change. 198 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 207: Configure A Period Of Delay Time For Auto Answer Via The Web User Interface

    Interface Click Features > General Information. Features > General Information Enter the delay time (in seconds) in the Auto-Answer Delay field. Click Confirm to accept the change. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 199...

  • Page 208: Configure Auto Answer Via The Phone User Interface

    3s, a busy tone plays for 3 seconds on the phone. Web User Interface: Features > General Information > Busy Tone Delay (Seconds) Phone User Interface: None 200 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 209: Configure Busy Tone Delay Via The Web User Interface

    Configure Busy Tone Delay via the Web User Interface Click Features > General Information. Features > General Information Select the delay time (in seconds) from the Busy Tone Delay (Seconds) drop- down list. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 201...

  • Page 210: Return Code When Refuse

    Busy Here, the caller’s phone LCD screen will display the message “Busy Here” when the 486- callee rejects the incoming call. Decline 603- Web User Interface: Features > General Information > Return Code When Refuse Phone User Interface: None 202 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 211: Specify The Return Code And The Reason When Refusing A Call Via The Web User Interface

    Specify the Return Code and the Reason When Refusing a Call via the Web User Interface Click Features > General Information. Features > General Information Select the return code from the Return Code When Refuse drop-down list. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 203...

  • Page 212: Early Media

    Enabled, the phone will resume and play the local ringback tone upon a subsequent 180 message received. Web User Interface: Features > General Information > 180 Ring Workaround Phone User Interface: None 204 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 213: Configure 180 Ring Workaround Via The Web User Interface

    Configure 180 Ring Workaround via the Web User Interface Click Features > General Information. Features > General Information Select Enabled or Disabled from the 180 Ring Workaround drop-down list. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 205...

  • Page 214: Incoming Call Display

    Call hold is used to place an active call on hold. It enables a user to pause activity on an active call so that they can use the phone for another task (e.g., to place or receive another call). 206 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 215 Enables or disables the phone to play a warning tone when there is a call on hold. Disabled Enabled Web User Interface: Features > General Information > Play Hold Tone Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 207...
  • Page 216 Note: This feature works only if the value of the parameter “features.play_hold_tone.enable” is set to 1 (Enabled). Web User Interface: Features > General Information > Play Hold Tone Delay Phone User Interface: None 208 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 217: Configure Call Hold Tone And Call Hold Tone Delay Via The Web User Interface

    Click Features > General Information. Select Enabled or Disabled from the Play Hold Tone drop-down list. Enter the delay time in the Play Hold Tone Delay field. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 209...

  • Page 218: Music On Hold

    Configure the music on hold feature. Configure the music on hold mode. Specify the access URL of the custom ring tone. Delete the custom music files. Navigate to: http://<phoneIPAddress>/servlet? p=settings-moh&q=load 210 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 219 Phone User Interface: None sfb.music_on_hold.delete http://localhost/all Blank Description: Delete all custom music files. Example: sfb.music_on_hold.delete = http://localhost/all Web User Interface: Settings > MOH > Delete Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 211...
  • Page 220 Configure Music on Hold via the Web User Interface Click Settings > MOH. Settings > MOH 212 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 221: Call Forward

    Contact header with a new URI. Call forwarding has following types: Forward Calls to a Contact: Incoming calls are forwarded to a preset number or • contact. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 213...

  • Page 222: Enable Call Forward Via The Phone User Interface

    Disabled Enabled Web User Interface: Features->General Information->Diversion/History-Info Phone User Interface: None Enable Call Forward via the Phone User Interface Tap Setting > Features > Call Forward. 214 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 223: Team-Call Group

    Configuration Methods Central Provisioning <y0000000000xx>.cfg Configure a ring tone for the team-call. (Configuration File) Parameter: phone_setting.team_call_ring.enable phone_setting.team_call_ring_type Local Phone User Interface Configure a ring tone for the team-call. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 215...

  • Page 224: Response Group

    (IVR) questions. The Response Group application uses standard response group routing methods to route the call to the 216 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 225: Response Group Ringtone

    Central Provisioning <y0000000000xx>.cfg Configure a ringtone for the Response (Configuration File) Group calls. Parameters: phone_setting.rsg_call_ring.enable phone_setting.rsg_call_ring_type Local Phone User Interface Configure a ringtone for the Response Group calls. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 217...

  • Page 226: Call Queue

    The person calling hears music while they are on hold, and the call in the queue will ring all call agents at the same time. After a call agent accepts the call, other agents’ phones stop ringing. 218 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 227: Call Number Filter

    To filter just a space, set the value to “ ,” (a space followed by a comma). Web User Interface: Features > General Information > Call Number Filter Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 219...

  • Page 228: Configure The Characters Filtered By The Phone When Dialing Via The Web User Interface

    Configure the Characters Filtered by the Phone When Dialing via the Web User Interface Click Features > General Information. Features > General Information Enter the filter character(s) in the Call Number Filter field. 220 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 229: Search Number Filter

    To filter out just a space, set the value to “ ,” (a space followed by a comma). Web User Interface: Features > General Information > Search Number Filter Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 221...

  • Page 230: Configure The Characters Filtered By The Phone When Searching For Contacts Via The Web User Interface

    Configure the Characters Filtered by the Phone When Searching for Contacts via the Web User Interface Click Features > General Information. Features > General Information Enter the filter character(s) in the Search Number Filter field. 222 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 231: Allow Mute

    0 or 1 Description: Enables or disables muting on an active call. Disabled Enabled Web User Interface: Features > General Information > Allow Mute Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 223...

  • Page 232: Configure Allow Mute Via The Web User Interface

    Configure Allow Mute via the Web User Interface Click Features > General Information. Features > General Information Select Enabled or Disabled from the Allow Mute drop-down list. 224 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 233: Intercom

    Parameter Permitted Values Default features.intercom.enable 0 or 1 Description: Enables or disables the display of intercom configurations. Disabled Enabled. Web User Interface: None Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 225...
  • Page 234 = 4038 Web User Interface: Features > Intercom > Value Phone User Interface: Menu > Setting > Features > Intercom List > Option > Edit > Value 226 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 235 Tap Setting > Features > Intercom. In the Outgoing Intercom setting, tap On to turn on the feature. Tap Off to turn off the feature. Tap Save. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 227...

  • Page 236: Incoming Intercom Calls

    If this feature is disabled, the phone will handle an incoming intercom call like a normal incoming call while there is already an active call on the phone. 228 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 237 Note: This feature works only if the value of the parameter “features.intercom.allow” is set to 1 (Enabled). Web User Interface: Features > Intercom > Intercom Mute Phone User Interface: Menu > Setting > Features > Intercom > Intercom Mute Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 229...
  • Page 238 “call_waiting.enable” are set to 1 (Enabled). Web User Interface: Features > Intercom > Intercom Barge Phone User Interface: Menu > Setting > Features > Intercom > Intercom Barge 230 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 239: Calendar

    Microsoft Exchange Server, and Microsoft® Outlook® is installed on site, a user can view Skype conferences, appointments, meetings and events, or join the Skype conference from their phone. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 231...
  • Page 240 Enabled, the phone will display reminders for all meetings. Web User Interface: Settings > Calendar > Reminder Phone User Interface: Menu > Setting > Basic > Calendar Settings > Reminder 232 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 241 Microsoft Exchange Server. If an update is available, the phone will update the calendar. Web User Interface: None Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 233...

  • Page 242: Configure The Reminder Via The Web User Interface

    Configure the Reminder via the Phone User Interface: Tap Setting > Basic > Calendar Settings. Select Enabled from the Reminder drop-down list. Enter the reminder interval in the Reminder Interval(mins) field. Tap Save. 234 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 243: View The Calendar

    The system administrator can configure multiple emergency numbers via Skype for Business Server. The phone sends the following attributes to the Location Information Server to get the location information: MAC address • IP address • Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 235...
  • Page 244 <property name="ConferenceMode" >oneway</property> When a user dials an emergency number, the location of the user and the phone number are sent out as a part of the INVITE message. 236 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 245 Configuration Methods Central Provisioning <y0000000000xx>.cfg Configure the E911 location tip. (Configuration File) Parameters: sfb.E911_location_tip Local Web User Interface Configure the E911 location tip. Navigate to: http://<phoneIPAddress>/servlet?p=feat ures-general&q=load Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 237...
  • Page 246 Enables or disables the idle screen to display the notification “Location is not set” when the location of the phone is not set. Disabled Enabled Web User Interface: Features > General Information > E911 Location Tip Phone User Interface: None 238 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 247: Configure The E911 Location Tip Via The Web User Interface

    Configure the E911 Location Tip via the Web User Interface Click Features > General Information. Features > General Information Select Enabled or Disabled from the E911 Location Tip drop-down list. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 239...

  • Page 248: Add The Location Information

    Configure location information. Add Location Information Manually via the Web User Interface Click Settings > Location. Settings > Location Enter the location name in the Location field. 240 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 249: Multicast Paging

    RTP stream to a pre-configured multicast address, each phone preconfigured to listen to the multicast address can receive the RTP stream. When the originator stops sending the RTP stream, the subscribers stop receiving it. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 241...
  • Page 250 PCMU, PCMA, G729, G722 G722 Description: Configures the codec for multicast paging. Example: multicast.codec = G722 Web User Interface: Features > General Information > Multicast Codec Phone User Interface: None 242 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 251 Web User Interface: Directory > Multicast IP > Paging List > Label Phone User Interface: Menu > Setting > Features > Paging List > Option > Edit > Label Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 243...
  • Page 252 Configure a Codec for Multicast Paging via the Web User Interface Click Features > General Information. Features > General Information Select the codec from the Multicast Codec drop-down list. 244 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 253 Enter the label in the Label field. The label will appear on the phone display when sending an RTP multicast. Click Confirm to accept the changes. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 245...

  • Page 254: Receive An Rtp Stream

    If the parameter is configured as Enabled, incoming multicast paging calls with equal or higher priority are automatically answered, and those with lower priority are ignored. 246 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 255 (Optional.) Configures the label to be displayed on the LCD screen when receiving multicast paging calls. Example: multicast.listen_address.1.label = Paging1 Web User Interface: Directory > Multicast IP > Multicast Listening > Label Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 247...
  • Page 256 If it is set to other values, the phone will receive the incoming multicast paging call with equal or higher priority and ignore those with lower priority when a voice call is in progress. Web User Interface: Directory->Multicast IP->Paging Barge Phone User Interface: None 248 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 257 1 is the highest priority and 10 is the lowest priority. Enter the label in the Label field. The label will appear on the LCD screen when receiving an RTP multicast. Click Confirm to accept the changes. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 249...
  • Page 258 Select the desired value from the Paging Barge drop-down list. Select Enabled or Disabled from the Paging Priority Active drop-down list. Click Confirm to accept the changes. 250 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 259: Hot Desking

    Enables or disables the hot desking feature. Disabled Enabled. Web User Interface: Features > General Information > Hot Desking Enable Phone User Interface: Menu > Setting > Features > Hot-Desking Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 251...

  • Page 260: Configure Hot Desking Feature Via The Web User Interface

    Configure Hot Desking Feature via the Web User Interface: Click Features > General Information. Features > General Information Select Enabled or Disabled from the Hot Desking Enable drop-down list. 252 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 261: Configure Hot Desking Feature Via The Phone User Interface

    Local Web User Interface Configure the Common Area Phone feature. Navigate to: http://<phoneIPAddress>/servlet?p=feat ures-general&q=load Phone User Interface Configure the Common Area Phone feature. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 253...
  • Page 262 Enables or disables the voice mail feature. Disabled Enabled Default Values: For individual phone: 1 For common area phone: 0 Web User Interface: None Phone User Interface: None 254 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 263 Enables or disables display of Skype for Business contacts. Disabled Enabled Default Values: For individual phone: 1 For common area phone: 0 Web User Interface: None Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 255...
  • Page 264 Disabled, the phone hides multicast paging configurations. Enabled, the phone displays multicast paging configurations. Default Values: For individual phone: 1 For common area phone: 0 Web User Interface: None Phone User Interface: None 256 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 265: Configure A Phone To Be A Cap Via The Web User Interface

    Configure a Phone to be a CAP via the Web User Interface Click Features > General Information. Features > General Information Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 257...

  • Page 266: Configure A Phone To Be A Cap Via The Phone User Interface

    The user is not able to receive voice mail as exchange is unreachable. • Calls between branch office phones can be transferred to another branch site • user. Call Forward settings cannot be changed. • 258 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 267: Action Uri

    Action URI to the phone. Parameter: features.action_uri_limit_ip Local Web User Interface Specify the trusted IP address(es) for sending an Action URI to the phone. Navigate to: http://<phoneIPAddress>/servlet?p=feat ures-remotecontrl&q=load Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 259...
  • Page 268 Note: This feature works only if the value of the parameter “features.action_uri.enable” is set to 1 (Enabled). Web User Interface: Features > Remote Control > Action URI allow IP List Phone User Interface: None 260 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 269: Configure The Trusted Ip Address(Es) For Action Uri Via The Web User Interface

    To capture the current screen of the phone, enter the request URI (e.g., http://10.2.20.126/screencapture) in the browser's address bar and press the Enter key on the keyboard. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 261...

  • Page 270: Quality Of Experience

    The image can be saved to the local computer. NOTE: Frequent capture may affect the Skype for Business phone performance. Crestron recommends an interval of at least four seconds between phone screen captures. Quality of Experience Quality of Experience (QoE) metrics track the quality of audio calls made in an organization, including how many network packets are lost, the amount of "jitter"...
  • Page 271 In QoE Metrics, the following formation will be reported: Quality of Experience Metrics Fields Element Attribute VQReportEvent VQSessionReport VQSessionIntervalReport VQSessionReport Endpoint SessionId DialogInfo MediaLine VQSessionReport:Endpoint xmlns xmlns:v2 xmlns:v3 Name v2:OS v2:CPUName v2:CPUNumberOfCores Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 263...
  • Page 272 ConfURI v2:CallPriority v2:MediationServerBypassFlag v2:TrunkingPeer v2:MediaBypassWarningFlag v2:RegisteredInside CallId FromTag ToTag Start VQSessionReport:MediaLine Description xmlns InboundStream xmlns:v2 OutboundStream xmlns:v3 Label MediaLine:Description Connectivity Security Offerer Transport NetworkConnectivityInfo LocalAddr RemoteAddr CaptureDev 264 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 273 Port Description:CaptureDev Name Driver Description:RenderDev Name Driver Description:ReflexiveLocalIPAddress IPAddr Port MediaLine:InboundStream Network Payload QualityEstimates InboundStream:Network Jitter PacketLoss BurstGapLoss Delay Utilization Network:Jitter InterArrival InterArrivalSD InterArrivalMax Network:PacketLoss LossRate LossRateMax Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 265...
  • Page 274 SpeakerGlitchRate v2:RxAvgAGCGain v3:RecvSignalLevelCh1 v3:RecvNoiseLevelCh1 v4:RenderSignalLevel v4:RenderNoiseLevel v4:RenderLoopbackSignalLevel QualityEstimates:Audio RecvListenMOS RecvListenMOSMin RecvListenMOSAlg (fixed value for device: P.564) NetworkMOS Audio:NetworkMOS OverallAvg OverallMin MediaLine:OutboundStream Network Payload QualityEstimates OutboundStream:Network Jitter PacketLoss 266 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 275: Configuring Audio Features

    Enter phone numbers without picking up the handset • (Search icon) to enter the predialing screen, and then enter phone • numbers without picking up the handset Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 267...

  • Page 276: Configure Predial Tone Via The Web User Interface

    Web User Interface: Features > Audio > Pre Dial Tone Phone User Interface: None Configure Predial Tone via the Web User Interface Click Features > Audio. Features > Audio 268 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 277: Phone Ring Tones

    Upload the custom ring tones. Navigate to: http://<phoneIPAddress>/servlet?p=setti ngs-preference&q=load Configure a ring tone for the phone. Navigate to: http://<phoneIPAddress>/servlet?p=setti ngs-preference&q=load Phone User Interface Configure a ring tone for the phone. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 269...
  • Page 278 Configures the access URL of the custom ring tone file. Example: phone_setting.ringtone.url = tftp://192.168.1.100/Customring.wav Web User Interface: Settings > Preference > Upload Ringtone Phone User Interface: None 270 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 279: Upload A Custom Ring Tone Via The Web User Interface

    In the Upload Ringtone field, click Browser to locate a ring tone file from the local computer. The file must be WAV format. Click Upload to upload the file. The custom ring tone appears in the Ring Type drop-down list. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 271...

  • Page 280: Change The Ring Tone For The Phone Via The Web User Interface

    Tap Save. Mute the Ringtone Set the account status to Busy (in a call) or Do Not Disturb so as not to be disturbed by the phone ringing. 272 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 281: Private Line Tones

    The Private Line Tones feature allows the phone to play a distinct ring tone when receiving a private call. Private Line Tones can be configured using the configuration files or locally. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 273...
  • Page 282 = Customring.wav Web User Interface: > Preference > Private line ring Settings Phone User Interface: Menu > > Basic > Sounds > Ring Tones > Private Line Setting 274 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 283: Change The Ring Tone For The Private Line Via The Web User Interface

    Tap Save. Redial Tone The Redial Tone feature allows the phone to continue to play the dial tone after the preset numbers are input on the predialing screen. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 275...

  • Page 284: Configure Redial Tone Via The Web User Interface

    Web User Interface: Features > Audio > Redial Tone Phone User Interface: None Configure Redial Tone via the Web User Interface Click Features > Audio. Features > Audio 276 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 285: Tones

    Great Britain • Greece • Hungary • Lithuania • India • Italy • Japan • Mexico • New Zealand • Netherlands • Norway • Portugal • Spain • Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 277...
  • Page 286 (Configuration File) Parameters: voice.tone.country voice.tone.dial voice.tone.ring voice.tone.busy voice.tone.congestion voice.tone.callwaiting voice.tone.dialrecall voice.tone.info voice.tone.stutter voice.tone.autoanswer Local Web User Interface Configure the tones for the phone. Navigate to: http://<phoneIPAddress>/servlet?p=setti ngs-tones&q=load 278 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 287 Note: This feature works only if the value of the parameter “voice.tone.country” is set to Custom. Web User Interface: Settings > Tones > Dial Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 279...
  • Page 288 Note: This feature works only if the value of the parameter “voice.tone.country” is set to Custom. Web User Interface: Settings > Tones > Call Waiting Phone User Interface: None 280 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 289 Note: This feature works only if the value of the parameter “voice.tone.country” is set to Custom. Web User Interface: Settings > Tones > Stutter Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 281...

  • Page 290: Configure Tones Via The Web User Interface

    Select the country from the Select Country drop-down list. If Custom is selected, a tone can be customized for each condition of the phone. Click Confirm to accept the change. 282 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 291: Voice Mail Tone

    Enables or disables playing a warning tone when the phone receives a new voice mail. Disabled Enabled Web User Interface: Features > General Information > Voice Mail Tone Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 283...

  • Page 292: Configure Voice Mail Tone Via The Web User Interface

    Configure Voice Mail Tone via the Web User Interface Click Features > General Information. Features > General Information 284 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 293: Headset Prior

    Enabled, the headset mode will not be deactivated until the user presses the HEADSET key again. Web User Interface: Features > General Information > Headset Prior Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 285...

  • Page 294: Configure Headset Prior Via The Web User Interface

    Configure Headset Prior via the Web User Interface Click Features > General Information. Features > General Information 286 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 295: Ringer Device For Headset

    If the ringer device is set to Headset or Headset&Speaker, the headset should be connected to the phone and headset mode should be activated in advance. Web User Interface: Features > Audio > Ringer Device for Headset Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 287...

  • Page 296: Configure Ringer Device For Headset Via The Web User Interface

    Dual headset can be configured using the configuration files or locally. Configuration Methods Central Provisioning <y0000000000xx>.cfg Configure dual headset. (Configuration File) Parameter: features.headset_training Local Web User Interface Configure dual headset. Navigate to: http://<phoneIPAddress>/servlet?p=feat ures-general&q=load 288 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 297 Web User Interface: Features > General Information > Dual-Headset Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 289...

  • Page 298: Configure Dual Headset Via The Web User Interface

    Configure Dual Headset via the Web User Interface Click Features > General Information. Features > General Information 290 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 299: Sending Volume

    If the parameter is changed, the phone will reboot to make the change take effect. Web User Interface: None Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 291...

  • Page 300: Audio Codecs

    G722 G.722 RFC 3551 64 Kbps 20ms PCMA G.711 a-law RFC 3551 64 Kbps 8 Ksps 20ms PCMU G.711 u-law RFC 3551 64 Kbps 8 Ksps 20ms 292 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 301: Packetization Time

    Web User Interface G723_63 Configuration Files Web User Interface G726-16 Configuration Files Web User Interface G726-24 Configuration Files Web User Interface G726-32 Configuration Files Web User Interface Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 293...
  • Page 302 Configure the priority and rtpmap for the enabled codec. Parameters: static.account.1.codec.Y.priority static.account.1.codec.Y.rtpmap Local Web User Interface Configure the codecs to be used. Configure the priority for the enabled codec. Navigate to: http://<phoneIPAddress>/servlet?p=acco unt-codec&q=load&acc=0 294 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 303 G726-32; When Y=11, the default value is G726-40; When Y=12, the default value is SILK_WB; When Y=13, the default value is SILK_NB; Example static.account.1.codec.1.payload_type = PCMU Web User Interface: Account > Codec Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 295...
  • Page 304 104; When Y=10, the default value is 102; When Y=11, the default value is 105; When Y=12, the default value is 119; When Y=13, the default value is 120; Example: static.account.1.codec.1.rtpmap = 0 Web User Interface: None Phone User Interface: None 296 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 305 To remove the codec from the Enable Codecs column, select the codec to be removed and then click To adjust the priority of codecs, select the codec to reprioritize and then click Click Confirm to accept the changes. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 297...

  • Page 306: Acoustic Clarity Technology

    Enables or disables the AEC (Acoustic Echo Canceller) feature on the phone. Disabled Enabled Web User Interface: Settings > Voice > Echo Cancellation > ECHO Phone User Interface: None 298 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 307: Voice Activity Detection

    Voice Activity Detection (VAD) can avoid unnecessary coding or transmission of silence packets in VoIP applications, saving on computation and network bandwidth. VAD can be configured using the configuration files or locally. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 299...
  • Page 308 Enables or disables the VAD (Voice Activity Detection) feature on the phone. Disabled Enabled Web User Interface: Settings > Voice > Echo Cancellation > VAD Phone User Interface: None 300 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 309: Comfort Noise Generation

    B will generate comfortable noise. If B mutes the call, since VAD=0, B will not send CN packets to A. So even if CNG=1 (B), A will not hear comfortable noise. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 301...
  • Page 310 Enables or disables the CNG (Comfortable Noise Generation) feature on the phone. Disabled Enabled Web User Interface: Settings > Voice > Echo Cancellation > CNG Phone User Interface: None 302 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 311 Configure CNG via the Web User Interface Click Settings > Voice. Settings > Voice Select Enabled or Disabled from the CNG drop-down list. Click Confirm to accept the change. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 303...

  • Page 312: Jitter Buffer

    Note: This feature works only if the value of the parameter “voice.jib.adaptive” is set to 1 (Adaptive). Web User Interface: Settings > Voice > JITTER BUFFER > Min Delay Phone User Interface: None 304 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 313 Note: This feature works only if the value of the parameter “voice.jib.adaptive” is set to 0 (Fixed). Web User Interface: Settings > Voice > JITTER BUFFER > Normal Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 305...

  • Page 314: Noise Suppression

    Click Confirm to accept the changes. Noise Suppression Extraneous noises, when transmitted to remote participants, can be very distracting. Enable the Noise Suppression feature to suppress these. 306 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 315 Enables or disables the Noise Suppression feature on the IP phones. Disabled Enabled Web User Interface: Settings > Voice > Noise Proof > Noise Suppression Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 307...

  • Page 316: Smart Noise Block

    Smart Noise Block can be configured using the following methods. Configuration Methods Central Provisioning <y0000000000xx>.cfg Configure Smart Noise Block. (Configuration File) Parameter: voice.ans_nb.enable Local Web User Interface Configure Smart Noise Block. Navigate to: http://<phoneIPAddress>/servlet?m=mod _data&p=settings-voice&q=load 308 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 317 Configure Smart Noise Block via the Web User Interface Click Settings > Voice. Settings > Voice Select Enabled or Disabled from the Smart Noise Block drop-down list. Click Confirm to accept the change. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 309...

  • Page 318: Dtmf

    RTP Event packet. Parameter: features.dtmf.repetition Local Web User Interface Configure the number of times for the phone to send the end RTP Event packet. Navigate to: http://<phoneIPAddress>/servlet?p=feat ures-general&q=load 310 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 319 Configures the repetition times for sending the end RTP Event packet during an active call. Web User Interface: Features > General Information > DTMF Repetition Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 311...
  • Page 320 Configure the Number of Times to Send the End RTP Event packet via the Web User Interface Click Features > General Information. Features > General Information 312 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 321: Suppress Dtmf Display

    Enables or disables the phone to suppress the display of DTMF digits during an active call. Disabled Enabled, the DTMF digits are displayed as asterisks. Web User Interface: Features > General Information > Suppress DTMF Display Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 313...
  • Page 322 Note: This feature works only if the value of the parameter “features.dtmf.hide” is set to 1 (Enabled). Web User Interface: Features > General Information > Suppress DTMF Display Delay Phone User Interface: None 314 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 323 Configure Suppress DTMF Display and Suppress DTMF Display Delay via the Web User Interface Click Features > General Information. Features > General Information Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 315...

  • Page 324: Transfer Via Dtmf

    Transfer/Bind Transfer soft key or TRANSFER key during a call. Web User Interface: Features > General Information > DTMF Replace Tran Phone User Interface: None 316 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 325 Note: This feature works only if the value of the parameter “features.dtmf.replace_tran” is set to 1 (Enabled). Web User Interface: Features > General Information > Tran Send DTMF Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 317...
  • Page 326 Configure Transfer via DTMF via the Web User Interface Click Features > General Information. Features > General Information 318 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 327: Play Local Dtmf Tone

    Enabled, the user can hear the DTMF tone when pressing the phone’s keypad during a call. Web User Interface: Features > General Information > Play Local DTMF Tone Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 319...
  • Page 328 Configure Play Local DTMF Tone via the Web User Interface Click Features > General Information. Features > General Information 320 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 329: Configure Security Features

    “http://192.168.1.20”. Web User Interface: Security > License Phone User Interface: None Note: If the parameter is changed, the phone will reboot to make the change take effect. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 321...

  • Page 330: User And Administrator Passwords

    Advanced menu options are strictly used by administrators. Users can configure them only if they have administrator privileges. 322 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 331 Security > Password Phone User Interface: Menu > Setting > Advanced (default password: admin) > Set Password Note: The user password cannot be changed via the Phone User Interface. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 323...
  • Page 332 Enter the current administrator password in the Current Password field. Enter new password in the New Password field and Confirm Password field. Valid characters are ASCII characters 32-126(0x20-0x7E). Tap Save to accept the changes. 324 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 333: Auto Logout Time

    Note: If the parameter is changed, the phone will reboot to make the change take effect. Web User Interface: Features > General Information > Auto-Logout Time(1~1000min) Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 325...
  • Page 334 Configure the Auto-Logout Time via the Web User Interface Click Features > General Information. Features > General Information 326 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 335: Phone Lock

    Pin within 5 minutes. Parameter: sfb.phone_lock.sign_out_auto.enable Local Web User Interface Configures the phone lock feature. Navigate to: http://<phoneIPAddress>/servlet?p=setti ngs-phonelock&q=load Phone User Interface Configures the phone lock feature. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 327...
  • Page 336 Web User Interface: Settings > Phone Lock > Phone Lock with PC Phone User Interface: Menu > Setting > Basic > Phone Lock > Phone Lock with PC 328 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 337 Select the Enabled from the Phone Lock drop-down list. Enter the lock PIN in the Phone Unlock PIN(6~15 Digit) field. Enter the time-out value (in minutes) in the Idle time-out(1~1440mins) field. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 329...

  • Page 338: Transport Layer Security (Tls)

    TLS/SSL network protocol. IP phones support the following cipher suites: DHE-RSA-AES256-SHA • DHE-DSS-AES256-SHA • AES256-SHA • EDH-RSA-DES-CBC3-SHA • 330 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 339 • EXP1024-DES-CBC-SHA • EDH-RSA-DES-CBC-SHA • EDH-DSS-DES-CBC-SHA • DES-CBC-SHA • DES-CBC-MD5 • EXP1024-DHE-DSS-RC4-SHA • EXP1024-RC4-SHA • EXP1024-RC4-MD5 • EXP-EDH-RSA-DES-CBC-SHA • EXP-EDH-DSS-DES-CBC-SHA • EXP-DES-CBC-SHA • EXP-RC2-CBC-MD5 • EXP-RC4-MD5 • Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 331...
  • Page 340 *.pem,*.cer,*.crt and *.der and the maximum file size is 5MB. For more information on 51 trusted certificates, refer to “Appendix C: Trusted Certificates” on page 385. 332 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 341 Central Provisioning <y0000000000xx>.cfg Configure the trusted certificates feature. (Configuration File) Parameters: static.security.trust_certificates static.security.ca_cert static.security.cn_validation Configure the server certificates feature. Parameters: static.security.dev_cert Upload the trusted certificates. Parameter: static.trusted_certificates.url Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 333...
  • Page 342 Note: If the parameter is changed, the phone will reboot to effect the change. Web User Interface: Security > Trusted Certificates > Only Accept Trusted Certificates Phone User Interface: None 334 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 343 Note: If the parameter is changed, the phone will reboot to effect the change. Web User Interface: Security > Server Certificates > Device Certificates Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 335...
  • Page 344 Security > Server Certificates > Load server cer file Phone User Interface: None static.server_certificates.delete http://localhost/all Blank Description: Deletes all uploaded server certificates. Example: static.server_certificates.delete = http://localhost/all Web User Interface: None Phone User Interface: None 336 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 345 Select Enabled or Disabled from the Only Accept Trusted Certificates, Common Name Validation drop-down lists and the types of certificates from the CA Certificates drop-down list. Click Confirm to accept the changes. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 337...
  • Page 346 Click Security > Trusted Certificates. Security > Trusted Certificates Click Browser to select the certificate (*.pem, *.crt, *.cer or *.der) from the local system. Click Upload to upload the certificate. 338 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 347 Configure the Server Certificates via the Web User Interface Click Security > Server Certificates. Security > Server Certificates Select the types of certificates from the Device Certificates drop-down list. Click Confirm to accept the change. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 339...

  • Page 348: Troubleshooting

    Skype for Business phones can provide feedback in a variety of forms such as log files, packets, status indicators, etc., which can help an administrator more easily find a system problem and fix it. 340 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 349: Memory Information

    Select the refresh interval from the drop-down list. If Disabled is selected, the page will not be refreshed. Click Refresh Now to refresh the page and accept the change Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 341...

  • Page 350: Skype For Business Status

    DEV_PAIRING  BASIC  CACHE  CERT  ALL_METHOD  Exchange Authentication Indicates the Exchange authentication type. Type Values: NONE  ORG_ID  OAUTH  NTLM  342 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 351 Call transfer Indicates whether the call transfer feature is enabled Delegation Indicates whether the Delegation (assign a delegate or being assigned to be a delegate) feature is enabled. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 343...

  • Page 352: Log Files

    The log can be kept on the phone or the local log files can be uploaded to the provisioning server. The severity level of the local log can be configured. By default, the local log level is normal. 344 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 353 Parameter: static.auto_provision.local_log.backup.append Configure the waiting time after bootup before the phone uploads the boot.log file to the server. Parameter: static.auto_provision.local_log.backup.bootlo g.uploa d_wait_time Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 345...
  • Page 354 Configures the level of local log information to be reported to the sys.log file and sipsignal.log file. Normal Debug Default Value: 6 Web User Interface: Settings > Configuration > Local Log Level Phone User Interface: None 346 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 355  parameter “static.auto_provision.local_log.backup.upload_period”. Note: The upload path is configured by the parameter “static.auto_provision.local_log.backup.path”. Web User Interface: Settings > Configuration > Enable log backup Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 347...
  • Page 356 Configures whether the local log files on the provisioning server or on a specific server are overwritten or appended. Overwrite Append (not applicable to TFTP Server) Web User Interface: Settings > Configuration > Backup Mode Phone User Interface: None 348 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 357 SIP message. These three local log files can be exported via the Web User Interface simultaneously. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 349...
  • Page 358 Export the Local Log File to a Local PC via the Web User Interface: Click Settings > Configuration. Settings > Configuration Select Enabled from the Local Log Switch drop-down list. 350 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 359 Tap Setting > Basic > Log Upload. Tap Log Upload. A dialog box displays “Log Uploaded Successfully!”. The log file can be found on the Skype for Business Server at %ocsfilestore%\%domain%- WebServices-1\DeviceUpdateLogs\Cient. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 351...
  • Page 360 Back Up the Local Log Files to a Server via the Web User Interface Click Settings > Configuration. Settings > Configuration Select Enabled from the Enable log backup drop-down list. Enter the path in the Backup Server URL field. 352 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 361: Syslog

    (Configuration File) Parameter: static.syslog.enable Configure the syslog server. Parameter: static.syslog.server Configure the syslog level. Parameter: static.syslog.level Local Web User Interface Configure the syslog feature. Navigate to: http://<phoneIPAddress>/servlet?p=seett ings-config&q=load Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 353...
  • Page 362 5 or 6 Description: Configures the level of syslog information displayed in the syslog. Normal Debug Web User Interface: Settings > Configuration > Syslog Level Phone User Interface: None 354 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 363 Click Settings > Configuration. Settings > Configuration Select Enabled or Disabled from the Syslog Switch drop-down list. Enter the syslog server address in the Syslog Server field. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 355...

  • Page 364: Capture Packets

    Capture Packets Packets can be captured in two ways: via the Web User Interface or using the Ethernet software. The captured packets can be analyzed for troubleshooting purposes. 356 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 365 Capture Packets via the Web User Interface Click Settings > Configuration. Settings > Configuration In the Pcap Feature field, click Start to start capturing signal traffic. Reproduce the issue to get stack traces. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 357...
  • Page 366 1 (Auto Negotiate). If the parameter is changed, the phone will reboot to effect the change. Web User Interface: Network > Advanced > Span to PC > Span to PC Port Phone User Interface: None 358 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 367 Enable the Span to PC Port via the Web User Interface Click Network > Advanced. Network > Advanced Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 359...
  • Page 368 Enables or disables the Watch Dog feature. Disabled Enabled, the phone will reboot automatically when the system crashed. Web User Interface: Settings > Preference > Watch Dog Phone User Interface: None 360 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 369 If a voice mail is received, the Power LED Indicator slowly flashes red. • If a Skype for Business favorite is during a call, the line key LED indicator glows • red. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 361...
  • Page 370 Specify the access URL for the custom configuration files. (Configuration File) Parameter: static.configuration.url Local Web User Interface Export or import the custom configuration files. Navigate to: http://<phoneIPAddress>/servlet?p=settin gs-config&q=load 362 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 371 Note: The file format of the custom configuration file must be *.bin. If the parameter is changed, the phone will reboot to make the change take effect. Web User Interface: Settings > Configuration > Export or Import Configuration Phone User Interface: None Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 363...
  • Page 372 Settings > Configuration In the Export or Import Configuration section, click Export to open the file download window, and then save the file to the local system. 364 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 373 Settings > Configuration In the Export or Import Configuration section, click Browser to locate a BIN configuration file from the local system. Click Import to import the configuration file. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 365...
  • Page 374 <MAC>-non-static.cfg: This file contains all changes associated with non-static • settings. <MAC>-all.cfg: This file contains all changes made via the Phone User Interface, • the Web User Interface, configuration files, and in-band provisioning. 366 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 375 Select the CFG configuration file from the Export CFG Configuration File drop- down list. Click Export to open the file download window, and then save the file to the local system. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 367...
  • Page 376 (boot.log and sys.log), and BIN configuration files) to help analyze problems. These files can be exported. The file format of exported diagnostic file is *.tar. To export the files: Click Settings > Configuration. Settings > Configuration 368 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 377: Troubleshooting Solutions

    “Analyze Configuration Files” on page 362. Troubleshooting Solutions This section describes solutions to common issues that may occur while using the phone. Upon encountering a scenario not listed in this section, contact Crestron True Blue Support at www.crestron.com/support. IP Address Issues...

  • Page 378: Time And Date Issues

    Intermittent voice is mainly caused by packet loss, due to network congestion, • and jitter, due to message recombination of transmission or receiving equipment (e.g., timeout handling, retransmission mechanism, buffer under run). 370 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 379: No Sound When The Other Party Answers The Call

    Phone Does Not Always Connect with Bluetooth Device Delete the registration information of the Bluetooth device on both the phone and the Bluetooth device, and then pair and connect them again. Contact Crestron or the Bluetooth device manufacturer for more information.

  • Page 380: Phone Does Not Update The Configuration

    Reset Non-static Settings: All non-static settings on the phone will be reset. • Reset StaticSettings: All static settings on the phone will be reset. • 372 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 381: Reset The Phone Via The Web User Interface

    As a result, the custom factory configurations can be kept even if the phone is reset. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 373...
  • Page 382 .bin file. If the parameter is changed, the phone will reboot to effect the change. Web User Interface: Settings->Configuration->Import Factory Config Phone User Interface: None 374 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 383: Import The Custom Factory Configuration Files Via The Web User Interface

    Import the Custom Factory Configuration Files via the Web User Interface Click Settings > Configuration. Settings > Configuration Click Browser to locate the custom factory configuration file. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 375...

  • Page 384: Rebooting Issues

    Reboot the Phone via the Web User Interface: Click Settings > Upgrade. Settings > Upgrade Click Reboot to reboot the phone. Any reboot of the phone may take a few minutes. 376 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 385: Protocol And Port Issues

    IP address from DHCP server. 1024~65535 NTP Server IP address of NTP protocol NTP server port, it is used synchronize time from NTP time server. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 377...

  • Page 386: Password Issues

    If no lights appear on the phone when it is powered up, do one of the following: Reboot the phone. • Verify the connection to a PoE power source. • 378 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 387: The Lcd Screen Is Black

    Packets With the RFC2453 Hold feature disabled, SDP media connection address c=0.0.0.0 per RFC 3264 is used in the INVITE message when placing a call on hold. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 379...
  • Page 388 For more information on RFC 2543 hold feature, refer to “Call Hold” on page 206. For more information on capturing packets, refer to “Capture Packets” on page 356. 380 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 389: Appendix A: Glossary

    A widely-used communications protocol for secure communication over a network. IEEE (Institute of Electrical and Electronics Engineers) A non-profit professional association headquartered in New York City that is dedicated to advancing technological innovation and excellence. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 381...
  • Page 390 A type of local area network that uses high-frequency radio waves rather than wires to communicate between nodes. XML-RPC (Remote Procedure Call Protocol) A protocol that uses XML to encode its calls and HTTP as a transport mechanism. 382 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 391: Appendix B: Time Zones

    (Aktau), Russia (Samara) +4:30 Afghanistan (Kabul) Kazakhstan (Aqtobe), Kyrgyzstan (Bishkek), Pakistan (Islamabad), Russia (Chelyabinsk) +5:30 India (Calcutta) +5:45 Nepal (Katmandu) Kazakhstan (Astana, Almaty), Russia (Novosibirsk,Omsk) +6:30 Myanmar (Naypyitaw) Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 383...
  • Page 392 Australia (Lord Howe Islands) New Caledonia (Noumea), Russia (Srednekolymsk Time) +11:30 Norfolk Island New Zealand (Wellington,Auckland), Russia (Kamchatka Time) +12:45 New Zealand (Chatham Islands) Tonga (Nukualofa) +13:30 Chatham Islands Kiribati 384 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 393: Appendix C: Trusted Certificates

    VeriSign Class 3 Public Primary Certification Authority - G5 • VeriSign Class 4 Public Primary Certification Authority - G2 • VeriSign Class 4 Public Primary Certification Authority - G3 • Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 385...
  • Page 394 • NOTE: Crestron maintains a built-in list of most common CA Certificates. Due to memory constraints, we cannot ensure a complete set of certificates. If using a certificate from a commercial Certificate Authority not in the list above, send a request to your local distributor.

  • Page 395: Appendix D: Static Settings

    All static settings are not affected by the overwrite mode. Even if the parameters associated with static settings are deleted, the values of the parameters associated with static settings in the configuration file are cleared. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 387...

  • Page 396: Appendix E: Phone Operation

    Fast-flashing red: The phone is ringing. − Slow-flashing red: The phone is receiving a voicemail or missing a call. − Touch Screen: Tap to select and highlight screen items. • 388 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 397: Sign In

    Upon startup, the user is prompted to sign in to the Skype for Business application. A user can sign in to the phone from the phone or the web. Tap User Sign-in or Web Sign-in. Sign-in Options Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 389...

  • Page 398: User Sign-In

    Follow the on-screen instructions for creating a lock PIN and tap Save. The Favorites screen is displayed. Favorites Screen Web Sign-in Select the Web Sign-in option to sign in from a web browser. 390 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 399: Sign Out From The Skype For Business Service

    Tap the user icon on the upper-right corner of the screen to manage the Skype for Business presence. A list of options is displayed. Sign Out Tap Sign Out. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 391...

  • Page 400: Getting Started

    Overview of the Touch Screen The following screens can be accessed on the phone. The Favorites Screen • The History Screen • The Contacts Screen • The Menu Screen • 392 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 401: The Favorites Screen

    NOTE: The features listed above are only available when configured as such. Contact the administrator regarding these features if they are not present on the phone. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 393...

  • Page 402: Access The Favorites Screen

    Access the History Screen Missed, placed, received, and forwarded calls can be viewed in the History screen. Tap History. The Call Log screen is displayed. Call Log Screen 394 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 403: Access The Contacts Screen

    The menu screen provides access to phone features, settings, and information. Tap Menu to display the Menu screen. Tap Menu. The Menu screen is displayed. Menu Screen Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 395...

  • Page 404: Search For A Contact

    Enter the phone number with the keypad or tap the cursor on the screen to use an on-screen keyboard to enter the name to search for. Search results are displayed as letters are typed. Search Results 396 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 405: Lock The Phone

    − Lock the Phone Tap Lock to lock the phone from unauthorized use. For directions on unlocking the phone, refer to “Unlock the Phone” on page 392. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 397...

  • Page 406: Intercom

    A user can also sign out from the Skype for Business service. For details, refer to “Sign Out from the Skype for Business Service” on page 391. 398 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 407: Call A Favorite Contact

    Tap History to view the call logs. Call Logs Filters Different filters can be applied to the call logs. Tap All to view all of the calls in the call log. • Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 399...
  • Page 408 • Tap Add to Sfb to add the contact to the Skype for Business directory. • Tap Delete the delete the entry from the call log. • 400 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 409: View Contact Groups

    View Contact Groups Tap Contacts to view contact groups. A list of contact groups is displayed. Contact Groups NOTE: Contact groups are managed in the Skype for Business software. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 401...

  • Page 410: Additional Functions

    Tap Calendar to view the calendar of scheduled events. Calendar Navigate the calendar by tapping < or >. When the date to be viewed is visible, tap it to display the day’s scheduled events. 402 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 411: Make Phone Calls

    Call from the Call Log, Contact List, or Voice Mail When viewing a call log entry, a contact, or a voice mail message, tap Call to call the displayed contact. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 403...

  • Page 412: Create Or Join A Skype For Business Meeting

    Users can join a Skype for Business meeting to which they were invited using the Join function. The Join function is available from the calendar view (refer to “View the Calendar” on page 402) or from a Skype for Business meeting reminder. 404 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 413 Join Function, Calendar View Join Function, Skype for Business Meeting Reminder Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 405...
  • Page 414 Tap Snooze to snooze the Skype for Business meeting reminder. The Skype for • Business meeting reminder will display again at the meeting’s start time. Tap Detail to view meeting details. The Detail screen is displayed. • Meeting Detail 406 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 415: Skype For Business Meeting Functions

    During a Skype for Business meeting, the following functions are available: Add participants (Organizer and Presenter only) • Place a call on hold • Manage participants • Mute and/or unmute all participants • Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 407...
  • Page 416 Tap the cursor on the top of the screen for an on-screen keyboard to use for entering the name to search. Search results are displayed as letters are typed. Search Results 408 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 417 Manage Participants (Organizer and Presenter Only) Tap Participants to view and manage Skype for Business meeting participants. A list of participants is displayed on the Participants screen. Manage Participants Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 409...

  • Page 418: End The Skype For Business Meeting

    Make an Intercom Call: Tap Intercom to use the intercom function. Refer to • “Intercom” on page 398 for details. End the Skype for Business Meeting Tap End Call to end the Skype for Business meeting. 410 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...

  • Page 419: Use Voice Mail

    New messages are shown with a blue envelope icon, while read messages are indicated with a grey envelope icon. Tap a message to display information about it and display the message options. Contact Details Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 411...
  • Page 420 Tap the phone icon on the upper-right corner to call back a person who left a message. Mark a Message as Read To mark a message as read, tap Mark as Read. Delete a Message Tap Delete to delete a message. 412 • UC-P100-S/UC-P110-S Phones for Skype for Business Supplemental Guide – DOC. 8412A...
  • Page 421 This page is intentionally left blank. Supplemental Guide – DOC. 8412A UC-P100-S/UC-P110-S Phones for Skype for Business • 413...
  • Page 422 Crestron Electronics, Inc. Supplemental Guide – DOC. 8412A 15 Volvo Drive, Rockleigh, NJ 07647 (2052763) Tel: 888.CRESTRON 09/13/19 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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