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GlobalMed CVL ClearSteth User Manual

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Summary of Contents for GlobalMed CVL ClearSteth

  • Page 1 User Manual Beta...

  • Page 2: Table Of Contents

    ClearSteth User Manual ™ Contents Page About GlobalMed Specifications and Requirements Installation and Configuration Connecting Stethoscopes Connect Controls Troubleshooting 11-14 Warranty and Return Policy © 2002-2017 GlobalMedia Group, LLC. All Rights Reserved. GMR16020087 MAN-600380 Rev. C...

  • Page 3: About Globalmed

    Scottsdale, Arizona-based GlobalMed designs, manufactures and markets telemedicine solutions and medical image automation systems that provide superior image quality, unmatched versatility, and unsurpassed simplicity for the healthcare industry. GlobalMed’s camera, image management, store and forward, video conferencing and video streaming technologies enable multiple specialists and other caregivers to be more effective in providing patient care, and more productive and efficient in managing patient information.

  • Page 4: Specifications And Requirements

    ClearSteth User Manual ™ ClearSteth ® is a digital stethoscope and hosted solution. By connecting your chest piece to the PC, opening the ClearSteth application, and connecting to the clinician, providers can conduct a real- time, remote auscultation exam. ClearSteth was developed with the end-user in mind, combining high quality audio and ease-of-use.
  • Page 5 All Prerequisites /qn – silent These switches are all built into the installer .exe. If the CVL ClearSteth x.x.x.exe is run at elevated “administrator” privileges, the UAC message is not shown; otherwise it will need to be acknowledged. The installer MUST run under admin-level privileges.
  • Page 6 ClearSteth is being used as a receiver only, there will be no need to select an audio input device. Audio Output Device drop down list will show the available devices for audio output selection. GlobalMed recommends HD280 Sennheiser headphones. The Automatic Input Level gives you the ability to control the stethoscope input level. When set too high, the stethoscope audio will clip on the high end and sound will be distorted.
  • Page 7 Note: The connectivity tab should be configured by qualified IT personnel only. a. For the UDP STUN/TURN, enter “st.globalmed.com” for the IP address and 3478 for the Port. b. For the TCP TURN, enter “st.globalmed.com” for the IP address and 3479 for the Port. 4. Local IP Tab Note: The connectivity tab should be configured by qualified IT personnel only.

  • Page 8: Connecting Stethoscopes

    ClearSteth User Manual ™ Connecting Stethoscopes ClearSteth Stethoscope The ClearSteth stethoscope utilizes a USB connection to transmit auscultation data through the ClearSteth application. To configure: Connect the stethoscope to a USB hub on the machine in use. Allow the device drivers to install. Notification of a successful driver install will be provided via the machine’s operating system.

  • Page 9: Connect

    Connection In order to establish a successful ClearSteth connection, users on both sides must run the CVL ClearSteth.exe programs installer. This will load both CVL Connect and ClearSteth, programs necessary to facilitate a remote auscultation exam. Once installed, both the sending and receiving side users must configure their applications before attempting to initiate a connection.
  • Page 10 ClearSteth User Manual ™ Wait for the end user to open the file attachment. Once opened, a CVL Connect connection will be established and reflected in the drop down list of connected users as “Remote User.” Start ClearSteth by selecting the desktop icon. Ensure it is correctly configured with the appropriate Audio Input and Output device.
  • Page 11 ClearSteth User Manual ™ To configure for a ClearSteth connection as a receiver: 1. Open the file attachment on the email sent from the sending side. Open the file attachment labeled “invitation.cvl”. CVL Connect will start and display an entry for “Host (Patient)”. 2.

  • Page 12: Controls

    ClearSteth User Manual ™ Controls Use filters to focus on a specific frequency range. This affects local audio only, Listen locally, if not connected enabling providers to change to another location. what they hear. Connect button to begin Mute stethoscope sending auscultation sounds The Equalizer Dialog allows the user to change the way the audio sounds.

  • Page 13: Troubleshooting

    ClearSteth User Manual ™ Troubleshooting My connected stethoscope does not appear in the “Audio Input Device” dropdown menu. If a stethoscope has been connected to the machine on which ClearSteth is being used and does not appear in the input device dropdown menu, shut down ClearSteth. Ensure that the device drivers are fully installed.
  • Page 14 ClearSteth User Manual ™ Troubleshooting During a video conferencing session, a loud feedback loop will initiate upon start- up of ClearSteth. This can occur when a user is attempting to conduct both a video conference and ClearSteth simultaneously. In order to concurrently stream audio from both the video conference session and ClearSteth, the receiving side machine must have two established audio channels.
  • Page 15 ClearSteth User Manual ™ High Frequency Artifacts Given the marked variability of sound card quality across platforms, it is important to verify whether the machine in use is properly configured to produce clear audio sounds that enable successful remote auscultation exams. Incorrect configurations can manifest in a number of ways, however the most obvious is a high frequency pitch that is noticeable upon each heart- beat.
  • Page 16 ClearSteth User Manual ™ 3. Upon selection of “Sounds,” a control panel window will appear. Navigate to the “Playback” tab and locate the selected audio output device (see step 1). Right-click the device and select “Properties.” 4. Navigate to the “Advanced” tab and locate the “Default Format” section. Verify that the cur- rently selected dropdown option reads, “16 bit, 48000 Hz (DVD Quality).”...

  • Page 17: Warranty And Return Policy

    ClearSteth User Manual ™ Warranty and Return Policy All GlobalMedia Group, LLC (GMG) products are warranted under the following terms: Products that become defective during the first year after the order is shipped will be repaired or replaced by GMG free of charge. This limited warranty is contingent upon proper use of the product and does not cover products that have been damaged (scratches, bent metal, broken components) misused, modified, or subject to unusual physical or electrical stress.
  • Page 18 Notes © 2002-2017 GlobalMedia Group, LLC. All Rights Reserved. GMR16020087 MAN-600380 Rev. B...
  • Page 19 Notes © 2002-2017 GlobalMedia Group, LLC. All Rights Reserved. GMR16020087 MAN-600380 Rev. B...
  • Page 20 Transforming Healthcare Delivery ™ +1.480.922.0044 phone +1.480.922.1090 fax telemed@GlobalMed.com www.GlobalMed.com ©2002-2017 GlobalMedia Group, LLC. DBA GlobalMed. All Rights Reserved. Additional copyright and patent information can be found at www.GlobalMed.com/legal MAN-600380 REV.C Made in the USA Products and services distributed globally...
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