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Avaya AXIS A8004-VE Application Notes

Avaya AXIS A8004-VE Application Notes

Network video door station
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Avaya Solution & Interoperability Test Lab
Application Notes for configuring Axis Communications AB
AXIS A8004-VE Network Video Door Station with Avaya IP
Office Server Edition and IP Office IP500 V2 Expansion
R9.1 – Issue 1.1
These Application Notes describe the configuration steps for provisioning the AXIS A8004-
VE Network Video Door Station from Axis Communications AB to interoperate with Avaya
IP Office Server Edition and IP Office 500 V2 expansion R9.1.
Readers should pay particular attention to the scope of testing as outlined in Section 2.1, as
well as observations noted in Section 2.2 to ensure that their own use cases are adequately
covered by this scope and results.
Information in these Application Notes has been obtained through DevConnect compliance
testing and additional technical discussions. Testing was conducted via the DevConnect
Program at the Avaya Solution and Interoperability Test Lab.
PG; Reviewed:
SPOC 8/25/2016
Abstract
Solution & Interoperability Test Lab Application Notes
©2016 Avaya Inc. All Rights Reserved.
1 of 29
AxisDoor_IPO91

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Summary of Contents for Avaya AXIS A8004-VE

  • Page 1 Abstract These Application Notes describe the configuration steps for provisioning the AXIS A8004- VE Network Video Door Station from Axis Communications AB to interoperate with Avaya IP Office Server Edition and IP Office 500 V2 expansion R9.1. Readers should pay particular attention to the scope of testing as outlined in Section 2.1, as well as observations noted in Section 2.2 to ensure that their own use cases are adequately...
  • Page 2 DevConnect Compliance Testing is not intended to substitute full product performance or feature testing performed by DevConnect members, nor is it to be construed as an endorsement by Avaya of the suitability or completeness of a DevConnect member’s solution.

  • Page 3: Test Results

    The following issue was noted during testing. Using AXIS A8004-VE Network Video Door Station to overflow calls from one IP Office phone to another in the event of a “no answer” from the initial phone, the call fails to overflow and the second phone does not ring, the call remains indefinitely on the first phone.

  • Page 4: Reference Configuration

    3. Reference Configuration Figure 1 shows the network topology during compliance testing, an AXIS A8004-VE Network Video Door Station from Axis Communications AB with Avaya IP Office Server Edition. Figure 1: Connection of Axis Communications AB A8004-VE Network Video Door Station with Avaya IP Office Server Edition and IP Office IP500 V2 R9.1...

  • Page 5: Equipment And Software Validated

    4. Equipment and Software Validated The following equipment and software was used for the compliance test. Equipment/Software Version/Release Avaya IP Office Server Edition running on a R9.1 SP6 virtual platform Avaya IP Office 500 V2 R9.1 SP6 Avaya IP Office Manager R9.1 SP6...
  • Page 6 5.1. Launch Avaya IP Office Manager From the Avaya IP Office Manager PC, go to Start  Programs  IP Office  Manager to launch the Manager application or use the shortcut on the desktop (not shown). A login window will automatically appear, using the appropriate credentials click OK to log in.
  • Page 7 LAN Settings tab. This displays the IP Address information for the Axis door phone to register to in Section 6.2. PG; Reviewed: Solution & Interoperability Test Lab Application Notes 7 of 29 SPOC 8/25/2016 ©2016 Avaya Inc. All Rights Reserved. AxisDoor_IPO91...
  • Page 8 From the left window right click on Users and select New as shown below, this will allow a new user to be added to IP Office, this new user will be a SIP user. PG; Reviewed: Solution & Interoperability Test Lab Application Notes 8 of 29 SPOC 8/25/2016 ©2016 Avaya Inc. All Rights Reserved. AxisDoor_IPO91...
  • Page 9 Within the User tab at the top of the screen, enter a suitable Name and Password for the user. Add the Extension number as shown below. PG; Reviewed: Solution & Interoperability Test Lab Application Notes 9 of 29 SPOC 8/25/2016 ©2016 Avaya Inc. All Rights Reserved. AxisDoor_IPO91...
  • Page 10 Axis door phone configuration in Section 6.3. Click on OK to save the configuration. PG; Reviewed: Solution & Interoperability Test Lab Application Notes 10 of 29 SPOC 8/25/2016 ©2016 Avaya Inc. All Rights Reserved. AxisDoor_IPO91...
  • Page 11 On the subsequent screen, ensure that SIP Extension is selected and click on OK to create the SIP extension along with the new user. PG; Reviewed: Solution & Interoperability Test Lab Application Notes 11 of 29 SPOC 8/25/2016 ©2016 Avaya Inc. All Rights Reserved. AxisDoor_IPO91...

  • Page 12: Save Configuration

    Once all the users and extensions have been created click on the Save icon at the top of the screen, which will bring up a new window and click on OK to save the new configuration. PG; Reviewed: Solution & Interoperability Test Lab Application Notes 12 of 29 SPOC 8/25/2016 ©2016 Avaya Inc. All Rights Reserved. AxisDoor_IPO91...
  • Page 13 6. Configure AXIS A8004-VE Network Video Door Station The configuration of the Axis door phone uses a web interface. Note: The door phone obtains its IP address using DCHP and this was the way in which an IP address was given to the device during compliance testing.

  • Page 14: Configure Sip Settings

    Calls. Under the Audio Codec Settings, select the codecs that are to be used and click on Save once all is configured correctly. PG; Reviewed: Solution & Interoperability Test Lab Application Notes 14 of 29 SPOC 8/25/2016 ©2016 Avaya Inc. All Rights Reserved. AxisDoor_IPO91...

  • Page 15: Configure Account

    Click on Account Settings under VoIP in the left window. Click on the Add button in the main window. PG; Reviewed: Solution & Interoperability Test Lab Application Notes 15 of 29 SPOC 8/25/2016 ©2016 Avaya Inc. All Rights Reserved. AxisDoor_IPO91...
  • Page 16 The domain as per Section 5.2, the IP Office telephony domain.  Registrar address: The IP address of the IP Office, as per Section 5.2. PG; Reviewed: Solution & Interoperability Test Lab Application Notes 16 of 29 SPOC 8/25/2016 ©2016 Avaya Inc. All Rights Reserved. AxisDoor_IPO91...
  • Page 17 IP Office. Click on Save to save the Account information. PG; Reviewed: Solution & Interoperability Test Lab Application Notes 17 of 29 SPOC 8/25/2016 ©2016 Avaya Inc. All Rights Reserved. AxisDoor_IPO91...
  • Page 18 SIP account that was created in Section 6.2 and click on the edit icon, as shown below. PG; Reviewed: Solution & Interoperability Test Lab Application Notes 18 of 29 SPOC 8/25/2016 ©2016 Avaya Inc. All Rights Reserved. AxisDoor_IPO91...
  • Page 19 Enter a suitable Name and the number Sequence to open the door, click on Apply and OK to save. PG; Reviewed: Solution & Interoperability Test Lab Application Notes 19 of 29 SPOC 8/25/2016 ©2016 Avaya Inc. All Rights Reserved. AxisDoor_IPO91...

  • Page 20: Configure Events

    IP Office extension that is to be called. A Test can be done to verify the call to the extension before it is saved. PG; Reviewed: Solution & Interoperability Test Lab Application Notes 20 of 29 SPOC 8/25/2016 ©2016 Avaya Inc. All Rights Reserved. AxisDoor_IPO91...
  • Page 21 Events in the left window click on Action Rules and in the main window select the BUTTON: VMS call rule and click Modify as shown below. PG; Reviewed: Solution & Interoperability Test Lab Application Notes 21 of 29 SPOC 8/25/2016 ©2016 Avaya Inc. All Rights Reserved. AxisDoor_IPO91...
  • Page 22 Section 6.4.1. This will ensure that when the button is pressed a call is made to the recipient. Click on OK to save the configuration. PG; Reviewed: Solution & Interoperability Test Lab Application Notes 22 of 29 SPOC 8/25/2016 ©2016 Avaya Inc. All Rights Reserved. AxisDoor_IPO91...

  • Page 23: Verification Steps

    Axis door phone is registered correctly with IP Office and some monitoring tips to see that this is the case. 7.1. Verify Registration from IP Office Open IP Office Monitor as shown below. PG; Reviewed: Solution & Interoperability Test Lab Application Notes 23 of 29 SPOC 8/25/2016 ©2016 Avaya Inc. All Rights Reserved. AxisDoor_IPO91...
  • Page 24 5201 which is a digital phone on IP Office. It clearly shows from 5200 which is the door phone extension number. PG; Reviewed: Solution & Interoperability Test Lab Application Notes 24 of 29 SPOC 8/25/2016 ©2016 Avaya Inc. All Rights Reserved. AxisDoor_IPO91...
  • Page 25 7.2. Verify Registration from AXIS A8004-VE Network Video Door Station Log in to the door phone as per Section 6. Navigate to VoIP  Account Settings in the left window and the registration information should be displayed in the main window as shown below.
  • Page 26 Options  Support  Logs & Reports in the left window and from the main window select View Server Report under the Reports section. PG; Reviewed: Solution & Interoperability Test Lab Application Notes 26 of 29 SPOC 8/25/2016 ©2016 Avaya Inc. All Rights Reserved. AxisDoor_IPO91...
  • Page 27 This should open a report something like that shown below. Information on the call made and the door opening is displayed in the log file. PG; Reviewed: Solution & Interoperability Test Lab Application Notes 27 of 29 SPOC 8/25/2016 ©2016 Avaya Inc. All Rights Reserved. AxisDoor_IPO91...

  • Page 28: Additional References

    Product documentation for Avaya products may be found at http://support.avaya.com. [1] Avaya IP Office R9.1 Manager 10.1, Document Number 15-601011 [2] Avaya IP Office R9.1 Doc library Technical information for the AXIS A8004-VE Network Video Door Station can be obtained from: Axis Communications AB...
  • Page 29 2016 Avaya Inc. All Rights Reserved. © Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by ® and ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. The information provided in these Application Notes is subject to change without notice.

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