Wireless mobile video solutions, media relay system (194 pages)
Summary of Contents for INFODRAW TMRS-102
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TMRS-102 Date: April, 2013 Manual version 5.3 Firmware 4.5.0.0...
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• Every effort has been made to ensure that the information in this user manual is accurate. Infodraw is not responsible for printing or spelling errors. • Please keep this manual for future reference.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Safety Precautions To prevent damage to your TMRS device or injury to yourself and others, please read the following safety information prior to using your device. WARNING To prevent damage, electric shocks, fires and/or explosions: •...
INFODRAW TMRS User Manual v5.3 April 10, 2013 Required Items SIM Card (Data only) A SIM Card (Data Only) from your 3G/ HSPA/ EDGE/ GPRS cellular service provider is required for this unit. The TMRS unit supports most 3G/ HSPA/ EDGE/ GPRS SIM based cellular providers.
INFODRAW TMRS User Manual v5.3 April 10, 2013 Included Software The following software is included with the PMRS System: MRS Server (Windows Service Program): This is a Web Admin Interface program and is used for setting up your server for TMRS units to connect to,...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 iMRS iPhone Client: iMRS is used for monitoring video/audio/location streams from TMRS devices, on your iPhone. MRS Android Client: MRS Android Client is used for monitoring video/audio/location streams from TMRS devices, on your Android powered mobile device.
INFODRAW TMRS User Manual v5.3 April 10, 2013 MRS ActiveX Control Software: Used for integrating the MRS system with other control software. • The MRS Software will be burned for you on a CD provided by your local distributor. Chapter 1 - Introduction...
Wireless-Network 1-3 Introduction: The Infodraw TMRS unit is a portable handheld multimedia streaming and monitoring system from the field. It allows users to stream live video/audio/location from anywhere over wireless cellular networks (3G/ HSPA/ EDGE/ GPRS) , WiFi, and LAN and can be monitored and controlled from any location upon alarm/ request.
INFODRAW TMRS User Manual v5.3 April 10, 2013 1-5 System Architecture: Server Based Architecture: This architecture is based on a server with a fixed IP address. Multiple units can communicate with the server as well as multiple clients. All clients are connected to the server only and have viewing and control capabilities.
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INFODRAW TMRS User Manual v5.3 April 10, 2013...
INFODRAW TMRS User Manual v5.3 April 10, 2013 1-6 Unit Hardware Interfaces: Listed below are the explanations of the TMRS Unit’s hardware interfaces. 1-6-1 Video Input/ 5V Power Output: The unit has a standard 2.5mm TRRS female input connector which supports the video input and 5V power output to the camera from the unit.
INFODRAW TMRS User Manual v5.3 April 10, 2013 1-6-3 Audio In/Out: The unit has a standard 2.5mm TRRS Female Input Connector which supports the Audio Line In and Audio Line Out of the unit. The input is labelled with a Headphones Symbol on the TMRS Unit and is located next to the “A/V IN”...
INFODRAW TMRS User Manual v5.3 April 10, 2013 1-6-5 Antennas Option 1 (External GSM and GPS): With this antenna setup, the TMRS unit has two external SMA antenna connectors located on the top side of the unit for External GSM and GPS Antennas. The GSM antenna connector is on the right corner of the unit.
INFODRAW TMRS User Manual v5.3 April 10, 2013 1-6-6 Antennas Option 2 (Internal GSM and External GPS): With this antenna setup, the TMRS unit has an Internal Antenna for GSM and an External SMA Antenna connector for GPS, located on the top side of the unit.
INFODRAW TMRS User Manual v5.3 April 10, 2013 1-6-7 SIM Card Slot: The SIM card slot is located on the side of the unit. Pull the notch out carefully with your fingernails to insert the SIM card. Once the SIM card is inserted properly, close the notch by carefully pushing it all the way into the unit.
INFODRAW TMRS User Manual v5.3 April 10, 2013 1-6-9 USB Client (Mini USB Input): The USB client is used for configuring the device’s parameters using the Device Configurator application. Connect the USB cable between the Mini USB Input shown here and a PC when configuring the unit.
INFODRAW TMRS User Manual v5.3 April 10, 2013 1-6-11 ON/OFF Switch: The ON/OFF Switch is located on the side of the unit, in between the Mini USB Input and the Dip Switches. To turn the TMRS unit on, carefully move the switch to the ON position until it clicks and the LED lights turn on.
Pre-installed Power Outlet WARNING: • Only use Infodraw Chargers to charge the TMRS Unit. Non-Infodraw chargers are not covered by the 1 Year Limited Warranty. • When installing custom 12V Power Outlets directly into vehicle batteries, please...
INFODRAW TMRS User Manual v5.3 April 10, 2013 1-6-14 Dip Switches: The TMRS has 4 Dip Switches located on the side of the unit. The dip switches are for setup and operation. The functions of each switch are described below in order from left to right: 1) USB HOST/CLIENT AND CELLULAR OPERATION: i.
INFODRAW TMRS User Manual v5.3 April 10, 2013 1-6-15 LED’s: The TMRS has 3 LED’s located on the top side of the unit. The 3 LED’s indicate the following: 1) Green LED – External power is connected. 2) Red LED – Software status, blinks when software is running.
INFODRAW TMRS User Manual v5.3 April 10, 2013 1-6-16 GPIO/PTZ Cable: The GPIO/PTZ Cable has several different coloured wires for specific purposes such as PTZ and GPIO. The definitions of the wires are listed below: INDEX COLOR FUNCTION BLUE GPIO IN 1...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 GPIO/PTZ Cable Input: The GPIO/PTZ Cable Input is located on the bottom side of the TMRS unit. Lock Lever: Press and Hold to unlock before disconnecting. Connect the GPIO/PTZ cable to its correct input shown above. Make sure it is firmly connected.
INFODRAW TMRS User Manual v5.3 April 10, 2013 1-6-17 Ethernet Cable: The unit comes with an Ethernet cable for using the LAN Interface. The Ethernet (Interface) Cable Input is located on the bottom side of the TMRS unit, next to the GPIO/PTZ Cable Input.
INFODRAW TMRS User Manual v5.3 April 10, 2013 Chapter 2 - Installation 2-1 MRS Server: The control centre server software can be installed on any PC using Windows XP or later. The server requires a Fixed (Static) IP address, which is publicly accessible, in order for the external units to connect.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 The MRS SERVER supports multiple units and clients. Only a single instance of the MRS SERVER software may be running on a MRS server/system at any one time. The purpose of the MRS server is to communicate with all MRS/TMRS units and clients and to stream video/audio/location from units to clients.
INFODRAW TMRS User Manual v5.3 April 10, 2013 2-1-1 MRS Service Program: MRS Server is a TCP and UDP server that serves MRS/TMRS devices and monitor clients. Its most basic functionality and prime reason for its existence is to distribute video packets from cellular MRS/TMRS devices with limited bandwidth to a number of monitor clients observing the video stream.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Main Menu The web administration interface (or WAI) contains the following configuration pages: Administrator Menu: Login: Restarts the server program. Change Password: Allows you to change the password. It is important to change the password at first activation.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Clients Menu: Management: Controls how the server manages clients. Traffic Summary: Displays the incoming and outgoing data summary. Connected Devices: Lists the devices which are connected to the server. Connected Users: Lists the users which are connected to the server.
INFODRAW TMRS User Manual v5.3 April 10, 2013 2-1-1-1 Administrator Menu: Login Page: Enter the correct administrator's password and click on “Login”. This will take you back to the main menu page. Change Password Page: To change the administrator password,...
INFODRAW TMRS User Manual v5.3 April 10, 2013 Backup Settings Page: This page will help you save the server parameters file someplace else for backup. Click where it says “Click Here” to display the XML parameters file. It is then possible to save it.
INFODRAW TMRS User Manual v5.3 April 10, 2013 2-1-1-3 User/Device Access Permissions Menu: The MRS Service allows the server to decide which devices and users will be allowed access to the server, and what level of access they will enjoy.
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Each device is distinguished from another by a unique ID number which is given to it by Infodraw, but can be changed by the user. The device ID of a device can be found and changed (if desired) in the “Device Identification”...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Default Devices Access The Default Device Access page allows you to give an access level to registered devices. Click “Add” to add a default device access directive to the list. The “Set Default User Device Access”...
INFODRAW TMRS User Manual v5.3 April 10, 2013 2-1-1-4 Clients Menu Traffic Summary Page: This page displays a summary of the general data that passes through the server. It gives information about the received data rate and the sent data rate for observing the server's currently consumed bandwidth.
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Connected Users Page: This page lists the connected users: Their IP address as seen from the server, their INFODRAW TMRS User Manual v5.3 April 10, 2013 name and current data rate. File Uploads Page: This page lists the active file uploads:...
INFODRAW TMRS User Manual v5.3 April 10, 2013 2-1-1-5 Recordings Menu: One of the features of the MRS system is the ability to record on the server. The ‘Recording’ section in the ‘MRS Service’ gives you the ability to control the settings of that recording and to observe recordings which are in action.
INFODRAW TMRS User Manual v5.3 April 10, 2013 2-1-1-6 Software Updates Menu: Updating device firmware can be accomplished remotely via the server, through the “Software Updates" feature of the MRS Service program. Software Updates List Page: This page lists the update files to be sent to devices in order to upgrade their firmware.
• This service only applies to software and firmware version 4.5.0.0 and later. 1. Activate your device and connect it to your server -in this example we connected the TMRS device to the IP address: "mrs1.infodraw.com" After connecting the device, open...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 6. Close the device manually. It will go into sleep mode. 7. If you choose regular intervals for your device to wake up and look for a signal, a window will open in the MRS Service program.
INFODRAW TMRS User Manual v5.3 April 10, 2013 2-1-1-8 License Menu: License List Page: This page lists the pay-per-use server's licenses and indicates the number of allowed devices. A server without a license supports up to one device. For more than 1 device, a license is required.
INFODRAW TMRS User Manual v5.3 April 10, 2013 2-1-2 Setup Server through MRS Monitor Application: The MRS Monitor Server can be set up on any PC using Windows XP or later. To setup the MRS Monitor Server application, follow these instructions: 1) Run the “Setup_MRS_PC_Application.msi”...
INFODRAW TMRS User Manual v5.3 April 10, 2013 2-1-2-1 Server Based Architecture Setup: Once the “MRS Monitor Server Application” is installed and opened, to setup the PC to act as a server using Server Based Architecture, follow these instructions: 1) Open the “session” menu on the top left hand side.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 4) Once the server is running, the status bar on the bottom left hand side of the window should show “Server is listening”. Server Based Architecture is now activated. Units and Clients can now communicate with...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Permissions: 1) Double click on the “Permissions” menu on the left hand side of the window. 3) Un-tick “Allow Unlisted Devices” and 2) In the “Default Device Access Level” “Allow Unlisted Users”...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 4) Open the “Users” menu and select 5) Your new user name should appear in “Add”. Fill in a User Name and Password. the “User Name” list. Then press OK. 7) Your new Device ID should appear in the 6) Open the “Devices”...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 9) Your new “User Name”, “Device ID” and Open the “User Device Access” menu and “Access Level” should now be listed. This select “Add”. Fill in the “User Name” and the “Access “Device ID”...
INFODRAW TMRS User Manual v5.3 April 10, 2013 2-2 MRS Monitor Client: The MRS Monitor Client can be set up on any PC/Laptop using Windows XP or later. To setup the “MRS Monitor Client Application”, follow these instructions: 1) Run the “Setup_MRS_Client.msi” file.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Once the MRS Monitor Client application is installed and opened, to setup the PC/Laptop to act as a client, follow these instructions: 1) Open the “session” menu on the top left hand side.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 4) Once the client is connected to the server, the status bar on the bottom left hand side of the window should show “Connected”. The Client is now connected and can communicate with the server. The client has viewing...
INFODRAW TMRS User Manual v5.3 April 10, 2013 2-3 TMRS Unit Configuration: The TMRS unit is based on embedded hardware/software with built-in cellular network interfaces. The unit must be configured prior to operation. This process includes pointing the unit’s connection settings to the IP address of the server. Furthermore, the unit’s cellular connection settings must adhere to those of the cellular provider in use.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 3) Click “Next”. 3) If you have an Anti-Virus program installed on your PC and this window appears, Click “Run this program Anyway”.
PC: a) idmrs.inf b) idmrs.sys If you are downloading the files from www.infodraw.com/dlds, sometimes the file “idmrs.inf” can only be downloaded by right-clicking the link and pressing the “save link as…” option.
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6) After another few seconds the system will ‘detect new hardware’. 7) For the first time connecting the unit to a PC, the PC will detect new hardware and automatically ask for a driver. Point the driver setup to Infodraw MRS Driver and install.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 The “Hardware Update Wizard” window will Click the “Install from a list or specific pop up. Click “No, not this time”, then click location (Advanced)” option, and then click “Next”. “Next”. a) Click the “Search for the best driver in these locations”...
If you are downloading the files from www.infodraw.com/dlds, sometimes the file “idmrs64.inf” can only be downloaded by right-clicking the link and pressing the “save link as…” option. Once the above three files are on your PC, follow these instructions to install the drivers: 1) Run the “dseo13b.exe”...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 a) Click the “Enable Test Mode” option. b) Press “Next” and exit the program. c) Restart your computer. Once your computer restarts, you should see the “Test mode” writing on the bottom right hand side of your desktop screen.
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8) For the first time connecting the unit to a PC, the PC will detect new hardware and automatically ask for a driver. Browse for the folder where the MRS driver files are located on your PC. Point the driver setup to Infodraw MRS Driver and install.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 9) If the driver setup doesn’t automatically open, follow these instructions to install the drivers manually: a) On your desktop, right-click on “Computer”. Select the “Properties” option. b) In the “System” window, select “Device Manager” on the left hand side of the...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 a) Open the “Infodraw Multimedia” folder. b) Right-click on the “Infodraw MRS Device” file. c) Choose the “Update Driver Software” option. The “Update Driver Software” window will Browse your computer and choose the folder where the MRS drivers are located.
INFODRAW TMRS User Manual v5.3 April 10, 2013 This will install the MRS USB drivers. 2-3-3 Device Config Application: 1) After the MRS USB driver installation is complete, open the Device Configurator application. This program allows you to configure the unit through the USB cable.
INFODRAW TMRS User Manual v5.3 April 10, 2013 2-3-3-1 Device Identification Menu: Device Identification Parameters: Descriptions: Software Version This is the current version of the TMRS unit’s firmware. Device Name This is the name of the TMRS device that will appear when connected to the server/clients.
INFODRAW TMRS User Manual v5.3 April 10, 2013 program if the TMRS device is acting as the server itself. 2-3-3-2 Connection Menu: Connection Parameters: Descriptions: No server If the “No server” option is checked, the TMRS unit will not connect to anything.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 TMRS System. 2-3-3-2 Connection Menu (continued): Connection Parameters: Descriptions: Multiple Connections This feature allows the connection of the TMRS device to more than one server at activation. Enable the “Multiple Connections” option and press the “Manage”...
To add an extra command, click the “+” button. Enter the correct lines of code, which is obtained from Infodraw or your local Infodraw dealer. Then press “OK” Enable Sierra CnS DO NOT enable this option on TMRS devices.
INFODRAW TMRS User Manual v5.3 April 10, 2013 2-3-3-4 Local Network Menu: Local Network Parameters: Descriptions: None This option disables the TMRS unit’s LAN interface. Automatic: DHCP Client This option enables the LAN interface and makes the TMRS unit an automatic DHCP Client for your local network. For more information, view the “LAN”...
INFODRAW TMRS User Manual v5.3 April 10, 2013 2-3-3-5 Wireless LAN Menu: Wireless LAN Parameters: Descriptions: Enable Wireless LAN Fill this box if you want to activate your Wi-Fi capabilities Network Identifier The SSID of the wireless router available on the router...
INFODRAW TMRS User Manual v5.3 April 10, 2013 2-3-3-6 SIM Menu: SIM Parameters: Descriptions: Here you can update the PIN numbers for the SIM card in use. Some SIM cards require a PIN number but most don’t. The PIN number is obtained from your cellular provider.
INFODRAW TMRS User Manual v5.3 April 10, 2013 2-3-3-7 SMS Menu: SMS Parameters: Descriptions: Connection SMS Number This feature is good for when using the TMRS device as a server with a variable external IP address given by the cellular provider. Every time the device connects to the cellular network, it will send an SMS to this phone number containing the new IP address.
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INFODRAW TMRS User Manual v5.3 April 10, 2013...
INFODRAW TMRS User Manual v5.3 April 10, 2013 2-3-3-8 GPIO Menu: GPIO Parameters: Descriptions: Port Selection Here you can change the settings of the Input Sensors that are connected to your device. The Input ports are at TTL level. Start by selecting one of the ports. Port number 1 is the built-in alarm button.
INFODRAW TMRS User Manual v5.3 April 10, 2013 2-3-3-9 Recording Menu: Recording Parameters: Descriptions: Enable File System Optimizations This feature should always be disabled unless told otherwise. Verify Writes This feature should always be disabled unless told otherwise. Record when motion detected This option allows you to choose whether the unit records when motion is detected or not.
INFODRAW TMRS User Manual v5.3 April 10, 2013 Storage Device)” section of this user manual. The “NFS” option should always be disabled unless told otherwise. 2-3-3-10 GPS Menu: GPS Parameters: Descriptions: Activate GPS This option allows you to enable/disable the GPS capability.
INFODRAW TMRS User Manual v5.3 April 10, 2013 2-3-3-11 PTZ Menu: PTZ Parameters: Descriptions: Here you can setup the PTZ control of the TMRS unit. Press the “Add” button to add the “Video Channel” and “Camera ID”. As the TMRS unit only has one video channel, set the “Video Channel”...
INFODRAW TMRS User Manual v5.3 April 10, 2013 2-3-3-12 Licensing Menu: Licensing Parameters: Descriptions: Add License Here you can add a secure session IPSEC Encryption License, to secure all the transmitted data from the unit to the server/clients. To add a license click on the “Add License” button. The “License Text”...
INFODRAW TMRS User Manual v5.3 April 10, 2013 2-3-3-13 Upgrade Menu: Upgrade Parameters: Descriptions: Here you can upgrade the unit’s firmware. Use external power and not just battery power when upgrading the unit. DO NOT INTERUPT THE UPGRADE PROCESS. “Browse” button If the upgrade file is stored on your PC, click “Browse”.
INFODRAW TMRS User Manual v5.3 April 10, 2013 2-3-3-14 Log Menu: Log Parameters: Descriptions: Log Menu Here you can log information while running.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 • For ordinary initial setup of the TMRS unit, usually you will only need to change the following parameters in the Device Configurator: Menu: Parameter: Connection Menu a) Your server’s IP address in the “Remote Server” box.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 After the parameters are saved, open the “File” menu and select “Shutdown Device”. You will then see the following status at the bottom left-hand side of the screen: “Device disconnected”. 1) You can now unplug the USB cable from the PC and the TMRS device.
INFODRAW TMRS User Manual v5.3 April 10, 2013 Chapter 3 – MRS Software Components 3-1 MRS Monitor Server Application: The MRS Monitor Server Application is used for monitoring and controlling MRS/TMRS units. It can also be used for setting up a server for MRS/TMRS units and clients to connect to.
INFODRAW TMRS User Manual v5.3 April 10, 2013 Neighbourhood Will display information about all connected units and clients such as: IP addresses, software versions etc. Communication Displays network information. 3-2 MRS Monitor Client Application: The MRS Monitor Client Application is used for connecting to the server to monitor and control MRS/TMRS units.
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-3 Setting Language: The MRS Monitor Application supports 18 different languages. Follow these instructions to change the language of the application: 1) Open the “Session” menu at the top left-hand corner of the screen.
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-4 Connecting the Unit to the Server: 1) Insert the SIM card into the TMRS Unit. 2) Ensure the GSM/GPS Antennas are connected to the unit. 3) Ensure your server (either through the MRS Service Program Web Admin Server or the MRS Monitor Server Application) is running and working properly.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 A new tree will appear under the TMRS device name on the left-hand side. The tree contains information regarding the unit’s features as defined inside the unit. The descriptions of the features are listed below:...
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-5 Viewing Video: Before viewing the video channel, it must be enabled. In order to enable a specific channel, point the cursor over the channel and right click. Alternatively open the action menu at the top of the screen, then select the “Enable”...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Double clicking on an open video stream expands the size to full screen. Double clicking again returns it to the previous setting. If the video looks like it is not centred correctly, right click on the video channel and select “Restart Media”...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 The viewing area can be split into 1, 4, 6, 9, 12, 16 or 20 viewing channels. To change the number of channels viewed on the screen, open the “View” menu at the top of the window and select the desired number of channels.
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-5-1 Video Properties: Right clicking on an open video stream, opens a small menu. Select “Properties”. Selecting a specific video channel on the left hand side of the screen and pressing F3 brings up the same “Video...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 In the “Video Properties” Window you can adjust the settings of that specific video channel. The descriptions of the settings are listed below: Items: Descriptions: Enabled Allows you to Enable/Disable the video channel Name Allows you to change the name of that specific video channel.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 The bit rate of all viewing channels must be less than the bandwidth. For example, if viewing only 1 channel and the bandwidth is 200kb then the bit rate must be less or equal to 200kb.
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-5-1-1 Multiple Video Encoders: The encoder is the image size, frame rate and bit rate of the video channel. By default, the same encoder is used for viewing and recording the video channel. Different video encoders can be applied for viewing the video channel and recording the video channel.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 3) Enter in the desired “Image Size”, “Frame Rate” and “Bit rate”. 4) In the “Destination” list box, select “Recording”.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 5) Enter in the desired “Image Size”, “Frame Rate” and “Bit rate”. Once you have finished, press “OK”. The video encoder will now be different when viewing the video channel and when recording the video channel.
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-5-1-2 Video Frame Text: To activate the video frame text, tick the “Frame Text” option, located at the bottom-right hand side of the video properties window. Tick the “Write Location” option to include the GPS Co-Ordinates of the unit in the video frame text.
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-6 Device Control Parameters: The user can change and control the device from the MRS Monitor: Right clicking on a TMRS device name, brings up a menu with the following options: The descriptions are listed below:...
INFODRAW TMRS User Manual v5.3 April 10, 2013 Remember This parameter can be ticked in order to move the unit’s name to the “Offline Devices” list in case the unit gets disconnected from the server. Add Event This feature allows you to create a user event (custom detail) that will appear in the events log.
INFODRAW TMRS User Manual v5.3 April 10, 2013 The “Select Map” menu will open. In the List box, select “Open Street Map”. Then press “OK”. The Location screen will now be viewed using Open Street Maps. 3-7-1 System Level Map: To view the system level map, double click on “Locations”...
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-7-2 Device Level Map: To view the device level map, double click on “Location” under a specific TMRS device tree. You can also open this “Location” tree to see the GPS Co-ordinates.
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-7-3 Map Views: The GPS map can be viewed in 4 ways. Terrain View Map View Satellite View Satellite View (with labels) To change the view of the map, select one out of the four options on the top right hand corner of the map window.
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-7-4 Video Over Map: To view a video channel over the map, click on a floating icon. A menu will appear with a list of all that device’s video channels. Click on the desired channel to open the video...
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-7-5 GPS Location History: GPS Location history of all devices is stored on any connected monitor. The location history is stored per day and per device. You can view the GPS location history by opening the “view”...
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-7-6 GPS Location Event Alarm: The system has a location event alarm which can be set for each individual device. The alarm is triggered once the device moves a certain preset distance away from its current position on the map.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 To activate the location event alarm, right click on the “Location” icon under the specific TMRS device tree and select “Set Events”. Tick the “Max Distance From Point” box. Enter in the desired...
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-7-7 Device Speed Over Map: The speed of each connected TMRS unit can be viewed over the GPS map in km/h. The speed will only be displayed if the unit is moving.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 When using Open Street Maps, open the full screen map and click on the floating icon on to bring up the device speed.
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-8 Audio The TMRS unit supports Audio In/Out streaming to any connected client. 3-8-1 Computer Audio Properties: You can change the settings of your computer’s speakers/microphone using the MRS Monitor application. Speakers: Right click on the “Speaker is off”...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 b) Select from the “Device” list box, which connected speaker unit you would like to use. c) Test that speaker unit by selecting the “Test” button. Once you have finished, press “OK”.
INFODRAW TMRS User Manual v5.3 April 10, 2013 Detect Noise This option enables you to not send noise below the detected noise level. When detecting noise you must not speak and allow the monitor to calculate the maximal noise received by the microphone.
INFODRAW TMRS User Manual v5.3 April 10, 2013 Stop Audio Stream Start Audio Stream 3-8-3 Unit Audio Properties: Right click on the “Audio In 1” channel or the “Audio Out 1” channel and select “Properties”. This will open the “Audio Properties window”.
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-8-4 Unit Audio Controls: You can adjust the volume of the TMRS Unit’s Audio In/Out channels in the “Controls” window. Follow these instructions to do so: Right click on either the “Audio In 1” channel or the “Audio Out 1” channel of the TMRS unit.
INFODRAW TMRS User Manual v5.3 April 10, 2013 Here you can adjust the volume (Gain Here you can adjust the volume Amplifier) of the Audio Input channel (Mono DAC) of the Audio Output channel of the TMRS unit. of the TMRS unit.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 The “Local Recorder Settings” window will appear. The descriptions of the “Local Recorder Settings” are listed below. Items: Descriptions: Directory This is the folder where all your local monitor recordings will be stored.
INFODRAW TMRS User Manual v5.3 April 10, 2013 total folder storage capacity goes under 10%. Sign Files Tick this option to produce a digital signature on each Local Monitor recording file, to prove the integrity of that recording. For more information, please view the “Recorded Files Digital...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Repeat the same process and select “Record on Monitor” to finish the recording. After you enable the recording action, the corresponding message will appear at the top of the video channel (“M”).
INFODRAW TMRS User Manual v5.3 April 10, 2013 Alternatively, to play recordings, locate and open the recordings folder on your PC/laptop. The files are arranged by date. Select the desired recording. Open it in either the MRS AV Player Application or in VLC Player.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Alternatively, right click on an open video stream and select “Record on Device”. Repeat the same process and select “Record on Device” to finish the recording. After you enable the recording action, the corresponding message will appear at the top of the video channel (“D”).
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Right click on the desired recording and select “Download”. The recorded file will download to your PC/laptop over the cellular network.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Once the file has downloaded successfully, you will see this message. To play the file, simply locate it in the “Recordings” tree again and double click on it to play it in the MRS Monitor Player.
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-9-4 Remote Server Recording: Video/audio streams can be recorded on the server machine, remotely from any location, using the MRS Monitor Client Application. Follow these instructions to do so: 1) Select the channel that you want...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Alternatively, right click on an open video stream and select “Record on Server”. Repeat the same process and select “Record on Server” to finish the recording. After you enable the recording action, the corresponding message will appear at the top of the video channel (“S”).
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INFODRAW TMRS User Manual v5.3 April 10, 2013...
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-9-5 Audio Recording: To record the audio channel on the TMRS device, follow these instructions: 1) Select the audio channel for 2) Open the Action Menu and enable recording by clicking on the “Audio In the recording by clicking on “Record...
INFODRAW TMRS User Manual v5.3 April 10, 2013 Alternatively, right click on the “Audio In 1” channel and select “Record on Monitor”, “Record on Device” or “Record on Server”. Repeat the same process and select “Record on Monitor”, “Record on Device” or “Record on Server”...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 3) The “Attach Channels” menu window will open. Select the video channel from the “Video Channel” list box. 4) Select the Audio channel from the “Audio Channel” list box. Then Press “OK”.
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-9-7 SMB Recording (External Storage Device): The TMRS unit is able to record in the device (Device Recording) on two formats: 1) On a Micro SD card, that is inserted into its slot in the device.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 8) Go to the “Recording” menu of the Device Configurator. a) Under “Remote File System”, Change the “type” to “SMB” from the list box. b) In the “Address” box, enter the address of the folder on your external network storage device that you want the recordings saved to.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 After inputting the above settings, the configuration must be saved into the unit. This is done by opening the File menu and clicking “Write To Device” (The candle icon). After pressing “Write to Device”, the status at the...
INFODRAW TMRS User Manual v5.3 April 10, 2013 2) Turn the TMRS device off. 3) Change back the left 2 dip switches (numbers 1,2 to down position). 4) Make sure that the Micro SD Card is NOT inserted into the unit.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 b) Enable the option “Sign media files”. c) Write to Device. For Local Monitor Recordings: a) In the MRS Monitor Application, right click on the “Recordings” item on the left hand side under the “My Monitor” tree. Select “Properties”.
INFODRAW TMRS User Manual v5.3 April 10, 2013 d) Press “OK”. After you enable this option (in either the Device Configurator or the MRS Monitor) and record a video file, the integrity of that file can be checked with the “MRS AV Player Application”.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 b) Tick the “Enable” box under “File Encryption”. c) In the “Key” box, enter in your desired encryption code for Device Recordings. The longer the code, the harder it is to break.
INFODRAW TMRS User Manual v5.3 April 10, 2013 d) In the “Key” box, enter in your desired encryption code for Local Monitor Recordings. The longer the code, the harder it is to break. e) Then press “OK”. After you enable your encryption code (in either the Device Configurator or the MRS Monitor) and record a video/audio file, you will have to fill-in the defined key in the “MRS...
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-9-10-1 Playing Recorded Files: There are three formats that recorded files are saved in: Recording Type: Format: Video H264 Audio Synchronized Video and Audio Once the MRS AV Player is installed and opened, follow these instructions to play recorded files: 1) Open the “File”...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 3) The Recorded file with then commence playing in the MRS AV Player. The recording playback can be speeded up or slowed down. To do so, open the “Effects” menu and select “Speed”.
INFODRAW TMRS User Manual v5.3 April 10, 2013 its normal speed. Faster Enable this option to speed the recording playback up. In the list box, select how fast you want the recording to speed up. Choose from: x2, x3, x4, x6, x8, and x10.
INFODRAW TMRS User Manual v5.3 April 10, 2013 Signature Accepted means that the AV Player authenticated the recorded file as part of the MRS system successfully. Signature Rejected means that the AV Player did not authenticate the recorded file as part of the MRS system successfully.
INFODRAW TMRS User Manual v5.3 April 10, 2013 You will now be able to view that recorded file in the AV Player. 3-9-11 Recording History in Graphic Format: All recordings can be viewed graphically per day and per device in the “Historic Activity”...
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-10 VMD: The TMRS unit supports VMD (Visual Motion Detection) which can be configured for individual video channels. VMD is used to alarm viewing clients and to send SMS (refer to “SMS Alerts from Device”...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 View Channel Enable this option to cause that video channel to automatically open for live streaming, once motion is detected. Record Channel Enable this option to cause that video channel to automatically start recording, once motion is detected.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Under the video channel’s name, the following message will appear: “No motion detected”. This means VMD is now activated. Once there is motion past the camera, the following message will appear under the video channel’s name on the left...
INFODRAW TMRS User Manual v5.3 April 10, 2013 If you applied recording in the VMD settings menu, the video channel will start recording for 1 minute once motion is detected. The following message(s) will appear at the top of the open video channel’s window: “M”,...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Alarm Button Trigger Actions: Descriptions: Beep Enable this option to cause a beeping sound on the MRS Monitor Application, once the alarm button is pressed. Display Device Location Brings up the unit on the GPS map, once the alarm button is pressed.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 The status of the Alarm button signal is viewed as “Sensor 1” under the “Sensors” tree on the left hand side of the screen. Once the Alarm button is pressed, the “Sensor 1” signal on the left hand side will light up.
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-12 GPIO (Sensors and Switches): The TMRS unit has 4 input and 4 output ports. The GPIO ports are at TTL level. The GPIO connections are built in to the TMRS unit through the GPIO/PTZ cable wires (for colour definitions refer to the “GPIO/PTZ...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 The “Alarm Settings” window will open. Select the desired actions that the GPIO ports will trigger when activated. Then click “OK”. The descriptions of these trigger actions are listed below: GPIO Trigger Actions:...
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-12-1 Input Sensors: The TMRS unit has 4 GPIO Input Sensor ports. External peripheral devices (such as alarms, motion/impact sensors etc.) can be connected to these Input ports and then set to trigger a variety of actions once activated.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 8) Select the Input Port Number. 9) Enable either the “Normally open” or “Normally Close” option. Settings: Descriptions: Normally Open Active Low Normally Close Active High After inputting the above settings, the configuration must be saved into the unit.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 1) You can now unplug the USB cable from the PC and the device. 2) Turn the TMRS device off. 3) Change back the left 2 dip switches (numbers 1,2 to down position).
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-12-2 Output Switches: The TMRS unit has 4 GPIO Output Switch ports. External peripheral devices (such as alarms, external sirens etc.) can be connected to these output ports and then set to trigger a variety of actions once activated.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Once you activate an Output Switch, the preset trigger actions will commence accordingly. If you selected recording as a trigger action, the message/s “M” “D” will appear at the top right hand side of the video stream.
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-13 SMS Alerts From Device: The unit can send a SMS alert to any number of mobile phones as a result of a VMD trigger, GPIO trigger or a location event trigger. Messages can be written in any language. The contact details must be supplied in the SMS settings window, located on the left hand side of the screen.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 In the “SMS Settings” window, firstly select the “Enable” option on the top right hand side. This will enable SMS alerts from that TMRS device. Under “Events” select the desired triggers from which an SMS will be sent.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Insert a “Name” and “Phone Number” at the bottom of the window. If you own a Smartphone, enable the “Send Image” option to attach a still-picture of the video stream to the SMS.
INFODRAW TMRS User Manual v5.3 April 10, 2013 SMS alerts are now activated. A SMS will now be sent to the assigned mobile phone(s) as a result of any trigger defined in the “SMS Settings”. 3-14 SMS Commands To Device: Commands can be sent to the TMRS unit (SIM Card Number) remotely by SMS.
INFODRAW TMRS User Manual v5.3 April 10, 2013 As was said above, there are three options to this feature. These are the ways to activate each of them by SMS to the device: 1. Restart PPP: Authentication_Code restart ppp For the above device example, the SMS would be: 76D restart ppp 2.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 7) Click the “Add” button to add the “Video Channel” and “Camera ID”. As the TMRS unit only has one video channel, set the “Video Channel” and “Camera ID” both to 1.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Use the yellow ball to move the camera around. To zoom in and out, use the “Zoom in” and “Zoom out” buttons. Camera positions can be saved as presets for future viewing. Follow these instructions: Move the camera to the desired position using the yellow ball.
INFODRAW TMRS User Manual v5.3 April 10, 2013 The duration scale is to simulate the time of one click. Moving the duration scale up or down will lengthen or shorten the PTZ duration command accordingly. 3-16 Photo Snapshots: Photo stills can be taken of any open video stream on the MRS Monitor Application. Follow...
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-17 LAN: The unit has a built-in LAN interface. It can connect to the MRS server through the internet via any local network. An Ethernet cable is included with the unit. Follow these instructions to set up the LAN function on the TMRS: 1) Open the “Device Configurator”...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 8) Go to the “Modem” menu on the left hand side. Under the “Modem Configuration” menu, select “None”.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 If you are using the unit inside a building without clear sky, disable the GPS in the “GPS” menu on the left hand side. After inputting the above settings, the configuration must be saved into the unit.
INFODRAW TMRS User Manual v5.3 April 10, 2013 You will then see the following status at the bottom left-hand side of the screen: “Device disconnected”. 9) You can now unplug the USB cable from the PC and the device. 10) Turn the TMRS device off.
INFODRAW TMRS User Manual v5.3 April 10, 2013 6) Save the settings by opening the File menu and clicking “Write to Device” (The candle icon). 7) You can now unplug the USB cable from the PC and the device. 8) Turn the TMRS device off.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 View recording from device Download recording Record on device and/or server Changing Video/Audio settings Erasing recording Disabling Video/Audio channel In order to set-up permissions in the “MRS Service” program please go to pages 39-41 of this manual.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Users Menu: Each user can be defined in the server with a password. (The password is for authentication only). To create a new user, select “Add”. The “User” window will open. Enter in a user name and password.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 User Device Access Menu: In this menu you can assign specific devices to specific users. Select “Add” to open the “User Device Access” window. All listed User Names and Device ID’s will appear in the drop list boxes. Select the desired “User Name”, “Device ID”...
INFODRAW TMRS User Manual v5.3 April 10, 2013 Default Device Access Menu: The “default device access” screen defines the access level of each device which is not specified in “User Device Access”. To apply an access level to a device, select “Add”.
INFODRAW TMRS User Manual v5.3 April 10, 2013 Users can enable the “Automatic” button in the “Session” menu which will save the current settings of the last session when exiting the program. After restarting, the program will load the last updated session which was saved automatically when exited.
INFODRAW TMRS User Manual v5.3 April 10, 2013 In the MRS Monitor Client Application: In the MRS Monitor Client Application, the user can view details of the server under the “Neighbourhood” tree. The details include the IP address, Software Version and Tolerance (CT).
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-23 Other Clients: The MRS system supports an iPhone client, an Android client, Windows Mobile 5.0 and 6.0 clients and a Web Browser client. 3-23-1 iPhone Client: The MRS system supports an iPhone client for viewing live video, audio, GPS streams, as well as recording and controlling PTZ cameras from MRS/TMRS devices.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 The wheel on the right hand side Upon opening the application, saves all the server IP Addresses the login menu will appear. that you have connected to. Once Enter in the IP address of your the IP addresses are saved, you server in the “Server”...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Tap the “Speaker” icon to Press the “Login” button to listen to the unit’s audio return to the Login screen. stream. Tap the “Microphone” icon to speak to the unit. Tap the “Source” button to...
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Tap this button to centre Tap the “Video” button to the map. return to the video stream in full screen view. The video stream can be played over the map, as shown here. To do so, tap on the floating icon on the map.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 The “Playback” screen will open. Tap the “Select” button at the bottom right hand side of the screen. Your iPhone recordings will then appear in the list. The files are arranged by date. Navigate through the sub folders to locate your desired recording.
3-23-2 Android Client: The MRS system supports an Android Client for viewing live video/ GPS streams, as well as controlling PTZ cameras from MRS/TMRS devices. Download the “Infodraw MRS” application from the Google Play Store (Android Market). The Android MRS App supports all Arm platforms with Android OS.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Once you have inserted all the details, press the “OK” button to connect to the server. Once you’re connected to the server, all the connected MRS/TMRS units will appear on this screen.
INFODRAW TMRS User Manual v5.3 April 10, 2013 The video stream can be played over the map, as shown here. To do so, tap on the floating icon on the map. 3-23-3 Windows Mobile Clients: The MRS System supports a live streaming client for Smart phones/ PDA’s using Windows Mobile 5.0 or Windows mobile 6.0 operating systems.
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-23-4 Web Browser Client: To view the live video streams using an Internet browser open the following address: http://”server ip”:12654/videostreams.html This will let you view the video/GPS streams of any connected device using flash.
The TMRS unit can stream live video directly to websites. Follow these instructions: The following HTML Code can be used as a template to implement the video stream onto your website: <HTML> <HEAD> <TITLE>Infodraw MRS</TITLE> </HEAD> <BODY> <center>Infodraw MRS</center> <OBJECT ID="MRSActiveXExample" WIDTH=400 HEIGHT=300 CLASSID="CLSID:96F064F1-2ACD-4E01-97B8- 897739DF8516"...
INFODRAW TMRS User Manual v5.3 April 10, 2013 <PARAM NAME="AudioChannelIndex" VALUE=1> <PARAM NAME="UserName" VALUE=""> <PARAM NAME="Password" VALUE=""> </OBJECT> </BODY> </HTML> The following parameters (PARAM NAME) “VALUES” of the above HTML Code will need to be edited to the settings of your unit, which can be done using notepad.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 MRS Device Config Application: MRS AV Player Application: 2) A newer version (if available) of the application will automatically download. 3) You will then be prompted to install the new software. Follow the installation instructions to complete the upgrade.
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-25-2 Unit Firmware Upgrading: The MRS/TMRS unit’s firmware can also be downloaded and automatically upgraded into the unit using the “Device Configurator Application”. To do so, follow these instructions: 1) Open the “Device Configurator” Application.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 6) Once connected to the PC, the unit’s parameters will load automatically on the “Device Configurator”. 7) Go to the ‘Upgrade’ section and click the ‘Download’ button. 3) A newer version (if available) of the unit’s firmware will automatically...
The license code is based on the ‘Hardware Identifier number’ of your unit. Speak to your local Infodraw dealer about obtaining Encryption License codes. To activate the encryption, follow these instructions: 1) Open the “Device Configurator”...
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8) Click on the “Add License” button. 9) In the “License Text” window, enter in the encryption license code you have received from your local Infodraw dealer. Then press “OK”. 10) If the code is correctly entered, the “IPSEC” encryption will be listed as “Active”.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 11) Once the license in ‘Active’, go to the “Connection” menu tab of the “Device Configurator”. 12) You will now be able to tick the “Secure” box. Tick this “Secure” box to encrypt the data streaming from the unit to the server.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 After the parameters are saved, open the “File” menu and select “Shutdown Device”. You will then see the following status at the bottom left-hand side of the screen: “Device disconnected”. 13) You can now unplug the USB cable from the PC and the device.
INFODRAW TMRS User Manual v5.3 April 10, 2013 3-27 Use TMRS Device as 3G Router: The TMRS unit can act as a 3G Router. Follow these instructions for setup: 1) Connect the unit to the “Device Configurator”. 2) Go to the LAN menu.
INFODRAW TMRS User Manual v5.3 April 10, 2013 4) Enter in the following settings: Host Address: 10.0.0.1 or 192.168.0.1 Subnet Mask: 255.0.0.0 or 255.255.0.0 Leave the rest of the settings blank. 5) Tick the “Enable DHCP Server” option. 6) Select File>Write to Device.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Alarm button Push button On surface (Input Sensor) Multiple Trigger Actions Streaming/ Recording/ SMS/ Noise/ GPS Tracking Memory Micro SD Slot Up to 32GB (Micro SDHC) Max bit rate based on micro SD write...
INFODRAW TMRS User Manual v5.3 April 10, 2013 USB Client Built-in (Mini USB Input) For Setup/ Configuration (Through USB Cable and PC) video/power cable Splitter cable for video/5V power RCA/DC Male Connectors output Audio in/out cable Splitter cable for Speakers/ Mic...
INFODRAW TMRS User Manual v5.3 April 10, 2013 MRS AV Player: Windows Application Recordings Player Windows XP/Vista/7 MRS USB Drivers: Windows System Drivers For Setup of USB Windows XP/Vista/7 Client iMRS iPhone Client: iOS Application Monitoring Program iOS 4.3 or Later...
INFODRAW TMRS User Manual v5.3 April 10, 2013 2008/2011 IP Address Fixed (Static) Bandwidth Varies depending on how many units/clients are connected to the server and at what bit rate the units are streaming data to the server at. Please consider bandwidth requirements very carefully when setting up servers.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 2) ............................. T he “MRS Device Configurator” does not recognize my device ........200 3) ............................. T he “MRS Monitor” program does not recognize my device (General) ......201 4) ............................. T he “MRS Monitor”...
INFODRAW TMRS User Manual v5.3 April 10, 2013 5-2 Troubleshooting: 1) Q: My Server does not work. How do I activate it? A: Check the following: 1) First, make sure that your server is connected to the internet or to VPN.
INFODRAW TMRS User Manual v5.3 April 10, 2013 3) Q: The “MRS Monitor” program does not recognize my device (General). A: Check the following: 1) Make sure that the device is on. 2) Wait for a few minutes before determining that there is no connection. It can take around 3 minutes for the device to be recognized by the software.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 4) Q: The “MRS Monitor” program does not recognize my device (When connecting with the wireless cellular modem). A: Check the following: 1) Hardware: a) Make sure that the SIM card is activated (by trying to go on the web with your cell phone) and that it is properly placed in the device - on its rail, face up.
INFODRAW TMRS User Manual v5.3 April 10, 2013 5) Q: The “MRS Monitor” program does not recognize my device (When connecting with a LAN connection). A: Check the following: 1) Hardware: a) Make sure that the network cable is connected to the device and to your PC (if you are connected through your PC).
INFODRAW TMRS User Manual v5.3 April 10, 2013 7) Q: My device is online but I am not able to hear audio. A: Check the following: 1) Make sure that your headphones are operational and connected to your PC. You can confirm your headphones are working by performing the audio test: –...
Make sure that your GSM antenna is in an upright position in the clear sky. If your TMRS device has an internal GSM antenna, contact your local Infodraw dealer and ask for a device with an external GSM antenna connector.
INFODRAW TMRS User Manual v5.3 April 10, 2013 10) Q: The quality of the video/audio playback is diminished and is full of disruptions. A: Check the following: 1) The real time feed may have been in bad quality, which can cause the recording to be in bad quality.
INFODRAW TMRS User Manual v5.3 April 10, 2013 12) Q: I only managed to record video without audio. A: Check the following: 1) Make sure that your headphones/ microphone connected to the TMRS unit are operational. 2) Double-click the “speaker” icon in the TMRS device tree. Then open the “My Monitor”...
INFODRAW TMRS User Manual v5.3 April 10, 2013 14) Q: My device is recording and I can't get it to stop. A: Check the following: 1) Right-click on the video channel which is recording and look for the recoding option that has a “Tick” next to it. Click on it to disable the recording.
INFODRAW TMRS User Manual v5.3 April 10, 2013 5-3 FAQ Index: 1) ............................. H ow do I know if my MRS device hardware is working? ........... 210 2) ............................. H ow do I download the MRS software to my PC? ............. 210 3) .............................
2) Q: How do I download the MRS software to my PC? A: The MRS software is either given to you on a CD/ USB Drive by your local Infodraw Dealer, or can be downloaded at the following address: www.infodraw.com/dlds...
INFODRAW TMRS User Manual v5.3 April 10, 2013 4) Q: How do I know if my device is online? A: Open the “Media Relay System Monitor” program or the “Mobile Mind” program and check if an icon (with your device name on it) appears on the left side of your screen under the “Online Devices”...
INFODRAW TMRS User Manual v5.3 April 10, 2013 one or more of them and the program will start recording on the destination you chose. A2: In the headline of the video stream, you will see a red letter which symbolizes the destination you have chosen to record to: M/S/D.
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INFODRAW TMRS User Manual v5.3 April 10, 2013 Host: 10.0.0.1 Subnet: 255.0.0.0 Host: 192.168.0.1 Subnet: 255.255.0.0 Tick the “Enable DHCP Server” option. Save to the Device and exit. The unit will now act as a 3G router. Connect the Ethernet cable to your PC/Laptop.
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Free to download. 23) Q: I have an android phone. How do I download/update the MRS Program? A: Go to the Google Play Store (Android Market) and search for Infodraw MRS. Install the MRS App. Android MRS is Free to download.
INFODRAW TMRS User Manual v5.3 April 10, 2013 Contact Us Infodraw Israel R&D LTD (Global Headquarters) 14 Aba-Hillel St. Ramat-Gan, Israel Tel: +972-3-6127434 www.infodraw.com...