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INFODRAW MRS-400 User Manual

Wireless mobile video solutions, media relay system
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MRS-400
User Manual
Date: July, 2013
Manual version 5.4.1
Firmware 4.6.0.3

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Summary of Contents for INFODRAW MRS-400

  • Page 1 MRS-400 User Manual Date: July, 2013 Manual version 5.4.1 Firmware 4.6.0.3...
  • Page 2 MRS-400 User Manual v5.4.1 July 14, 2013 About This Manual Thank you for purchasing the Media Relay System (MRS-400) device. This User Manual has been specifically designed to guide you through the setup configurations, the features and operational functions of the MRS-400 Unit.
  • Page 3  Do not allow children to use your MRS-400 device. When turning the unit on:  To turn the MRS-400 unit on, locate the ON/OFF switch on the side of the unit. An object such as a Pen Lid or small Flat Head Screwdriver is required. Place the object on the ridges on top of the ON/OFF switch and carefully move the switch to the ON position until it clicks and the LED lights turn on.
  • Page 4  Never use a damaged charger to charge the device. When configuring the unit:  The MRS-400 unit has to be configured prior to operation and later on as well. The configurations are done using the Device Configurator Application on any PC, through the USB Cable provided.

  • Page 5: Table Of Contents

    3-1 MRS Server: ........................23 3-1-1 Installing the MRS Service ................. 23 3-1-2 Installing MRS Monitor-server Application: ............ 26 3-2 MRS-400 Device Configuration: ..................29 3-2-1 MRS Device Configurator Installation:............. 29 3-2-1-1 Driver Installation for Windows XP, Vista, 7 (32Bit): ....... 32 3-2-1-2 Driver Installation for Windows 7 (64Bit):........
  • Page 6 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Chapter 4 – MRS Software Components ..................43 4-1 MRS Monitor Client Application: ..................43 4-1-1 Setting Language: .................... 44 4-1-2 Connecting the Unit to the Server: ..............45 4-1-3 Viewing Video: ....................47 4-1-3-1 Video Properties: ................
  • Page 7 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-10 SMS Alerts From Device: ................101 4-1-11 Photo Snapshots: ..................104 4-1-12 Session: ......................105 4-1-13 Neighbourhood: ................... 106 4-1-14 Communication: ................... 107 4-2 MRS AV Player Application: ................... 108 4-2-1 Playing Recorded Files: .................. 109 4-2-2 Verifying Digital Signatures:................
  • Page 8 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-5-2 Software Upgrading: ..................162 4-6 Other Clients: ......................... 164 4-6-1 iPhone Client: ....................164 4-6-2 Android Client: ....................170 4-6-3 Windows Mobile Clients: ................172 4-6-4 Web Browser Client: ..................173 Chapter 4 Technical Specifications: ..................

  • Page 9: Box Contents

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Box Contents GSM Antenna MRS Unit GPS Antenna 5V Power Charger 12V – 5V Car Adapter USB Cable (For Setup) Charger...

  • Page 10: Required Items

    1-4 cameras. Micro SD Card A Micro SD Card is required if you would like to record in the MRS-400 device. The speed of the Micro SD Card will vary depending on the make. The MRS unit supports up to a 32GB Micro SD Card...

  • Page 11: Included Software

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Included Software The following software is included with the MRS System: MRS Server (Windows Service Program): This is a Web Admin Interface program and is used for setting up your server for MRS/PMRS units to connect to,...
  • Page 12 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 MRS AV Player Application: This application is used for viewing recorded video/audio files. It is also used to verify recorded files that have a digital signature assigned to them, as well as decrypting recorded files that are encrypted with a key.

  • Page 13: Chapter 1 - Introduction

    Chapter 1 - Introduction 1-1 Document Scope: This document describes the setup configurations, the features and operational functions of the MRS-400 Unit. It also provides technical specifications, as well as troubleshooting help and answers to frequently asked questions (FAQs). 1-2 Terminology: Below is a list of descriptions for the abbreviated terms used in this manual.

  • Page 14: Introduction

    July 14, 2013 1-3 Introduction: The Infodraw MRS-400 unit is a multimedia streaming and monitoring system from the field. It allows users to stream live video/audio/location from anywhere over the wireless cellular networks (3G/ HSPA/ EDGE/ GPRS) and can be monitored and controlled from any location upon alarm/ request.

  • Page 15: System Architecture

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 1-5 System Architecture:  Server Based Architecture: This architecture is based on a server with a fixed IP address. Multiple units can communicate with the server as well as multiple clients. All clients are connected to the server only and have viewing and control capabilities.

  • Page 16: Chapter 2 - Hardware Interfaces

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Chapter 2 - Hardware Interfaces 2-1 Video Input: The MRS unit has 4 BNC female connectors located on the top side of the unit for video input. Connect the camera(s) to the BNC input(s).

  • Page 17: Gsm Antenna Connector

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 2-3 GSM Antenna Connector: GSM Antenna Antenna Base Antenna The GSM antenna has a SMA interface located near the BNC connections. 1) Twist the GSM Antenna on to the GSM Antenna Base.

  • Page 18: Ptz

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 2-5 PTZ: For PTZ control, there are 2 RS-485 output lines coming from the terminal block (T+, T-). PTZ is supported using PELCO D protocol. For more information about PTZ control, please view the “PTZ”...

  • Page 19: Usb Client (Mini Usb Input)

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 2-7 USB Client (Mini USB Input): The USB client is used for configuring the device’s parameters using the Device Configurator application. Connect the USB cable between the Mini USB Input shown here and a PC when configuring the unit.

  • Page 20: Micro Sd Slot

    2-10 ON/OFF Switch: The ON/OFF Switch is located on the side of the unit. To turn the MRS-400 unit on, locate the ON/OFF switch on the side of the unit. An object such as a Pen Lid or small Flat Head Screwdriver is required.

  • Page 21: Charging The Unit

    Pre-installed Power Outlet WARNING:  Only use Infodraw Chargers to charge the MRS-400 Unit. Non-Infodraw chargers are not covered by the 1 Year Limited Warranty.  When installing custom 12V Power Outlets directly into vehicle batteries, please...

  • Page 22: Device Display Screen

    If the OLED does not turn on press the up & left buttons simultaneously. 2-13-1 Device Display Menu: The OLED menu gives MRS-400 users an opportunity to view and change the parameters of the device from the field without having to connect the device to a computer.

  • Page 23: Chapter 3 - Installation

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Chapter 3 - Installation 3-1 MRS Server: There are two programs through which a user can run the MRS server: 1. MRS Service Program (Web Admin Interface Server): This is a Windows Service Program that allows the user to setup a server on any PC or dedicated server and then access and change settings in the server from any location, using the web.
  • Page 24 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 5) After opening and forwarding the ports to your local PC in your router, it is also recommended to open the 2 ports on your local PC itself, in the Windows Firewall feature.
  • Page 25 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 The “Server Administrator Login” screen will appear. Every time the server does not identify the browser as the administrator, it requests the user to enter the administrator's password. The initial password is mrs. The...

  • Page 26: Installing Mrs Monitor-Server Application

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 3-1-2 Installing MRS Monitor-server Application: The MRS Monitor Server can be set up on any PC using Windows XP or later. To setup the MRS Monitor Server application, follow these instructions: 1) Run the “Setup_MRS_PC_Application.msi” file.
  • Page 27 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Once the “MRS Monitor Server Application” is installed and opened, to setup the PC to act as a server using Server Based Architecture, follow these instructions: 1) Open the “session” menu on the top left hand side.
  • Page 28 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4) Once the server is running, the status bar on the bottom left hand side of the window should show “Server is listening”. Server Based Architecture is now activated. Units and Clients can now communicate with the server.

  • Page 29: Device Configuration

    MRS-400 User Manual v5.4.1 July 14, 2013 3-2 MRS-400 Device Configuration: The MRS-400 unit is based on embedded hardware/software with built-in cellular network interfaces. The unit must be configured prior to operation. This process includes pointing the unit’s connection settings to the IP address of the server. The unit is configured using the Device Configurator software, by connecting a USB cable between the unit and a computer (XP or higher).
  • Page 30 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 3) Click “Next”. 3) If you have an Anti-Virus program installed on your PC and this window appears, Click “Run this program Anyway”.  MRS USB Drivers must be installed on your PC to allow the MRS unit configuration program to work properly.
  • Page 31 4) For the first time connecting the unit to a PC, the PC will detect new hardware and automatically ask for a driver. Browse for the folder where the MRS driver files are located on your PC. Point the driver setup to Infodraw MRS Driver and install.

  • Page 32: Driver Installation For Windows Xp, Vista, 7 (32Bit)

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 3-2-1-1 Driver Installation for Windows XP, Vista, 7 (32Bit): To setup the USB Drivers on Windows XP, Vista or 7 (32Bit), please make sure that the device is activated and that you have the following two files located in the same folder on your PC: a) idmrs.inf...
  • Page 33 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 The “Hardware Update Wizard” window will Click the “Install from a list or specific pop up. Click “No, not this time”, then click location (Advanced)” option, and then click “Next”. “Next”. a) Click the “Search for the best driver in these locations”...

  • Page 34: Driver Installation For Windows 7 (64Bit)

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 3-2-1-2 Driver Installation for Windows 7 (64Bit): To setup the USB Drivers on Windows 7 (64Bit), please make sure you have the following three files located in the same folder on your PC.
  • Page 35 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 a) Click the “Enable Test Mode” option. b) Press “Next” and exit the program. c) Exit the program d) Restart your computer. Once your computer restarts, you should see the “Test Mode” writing on the bottom right hand side of your desktop screen.
  • Page 36 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 A new window will open. Fill in the path to where the MRS driver file “idmrs64.sys” is located on your Then Press "OK" and exit the program.  If the driver setup doesn’t automatically open, follow these instructions to install the...
  • Page 37 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 a) Open the “Infodraw Multimedia” folder. b) Right-click on the “Infodraw MRS Device” file. c) Choose the “Update Driver Software” option. If the device appears as an "Unknown Device" - please connect the USB cable to another USB port or to a USB hub until the device is identified.

  • Page 38: Driver Installation For Windows 8 Os

    9. System will restart to "Advanced Boot Options" screen 10. Select "Disable Driver Signature Enforcement" 11. Once the system starts, install the Infodraw drivers as you would on Windows 7 The steps above, probably will not work unless Secure Boot has been disabled in the BIOS...

  • Page 39: Initial Configuration Of The Mrs Device

    3. Click on the candle icon to save the changes you have made. Wait until the log in the bottom-left reads "Parameters Saved". 4. Restart your MRS-400 unit Install the MRS Monitor-Client, follow the instructions of the MRS monitor-client section below.

  • Page 40: Mrs Monitor Client

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 3-3 MRS Monitor Client: The MRS Monitor Client can be set up on any PC/Laptop using Windows XP or later. To setup the “MRS Monitor Client Application”, follow these instructions: 1) Run the “Setup_MRS_Client.msi” file.
  • Page 41 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Once the MRS Monitor Client application is installed and opened, to setup the PC/Laptop to act as a client, follow these instructions: 1) Open the “session” menu on the top left hand side.
  • Page 42 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4) Once the client is connected to the server, the status bar on the bottom left hand side of the window should show “Connected”. The Client is now connected and can communicate with the server. The client has viewing...

  • Page 43: Chapter 4 - Mrs Software Components

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Chapter 4 – MRS Software Components 4-1 MRS Monitor Client Application: The MRS Monitor Client Application is used for connecting to the server to monitor and control MRS/PMRS units. This application has all the...

  • Page 44: Setting Language

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-1 Setting Language: The MRS Monitor Application supports 18 different languages. Follow these instructions to change the language of the application: 1) Open the “Session” menu at the top left-hand corner of the screen.

  • Page 45: Connecting The Unit To The Server

    July 14, 2013 4-1-2 Connecting the Unit to the Server: 1) Insert the SIM card into the MRS-400 Unit. 2) Ensure the GSM/GPS Antennas are connected to the unit. 3) Ensure your server (either through the MRS Service Program Web Admin Server or the MRS Monitor Server Application) is running and working properly.
  • Page 46 MRS-400 User Manual v5.4.1 July 14, 2013 A new tree will appear under the MRS-400 device name on the left-hand side. The tree contains information regarding the unit’s features as defined inside the unit. The descriptions of the features are listed below:...

  • Page 47: Viewing Video

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-3 Viewing Video: Before viewing the video channel, it must be enabled. In order to enable a specific channel, point the cursor over the channel and right click. Alternatively open the action menu at the top of the screen, then select the “Enable”...
  • Page 48 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Double clicking on an open video stream expands the size to full screen. Double clicking again returns it to the previous setting. If the video looks like it is not centred correctly, right click on the video channel and select “Restart Media”...
  • Page 49 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 The viewing area can be split into 1, 4, 6, 9, 12, 16 or 20 viewing channels. To change the number of channels viewed on the screen, open the “View” menu at the top of the window and select the desired number of channels.

  • Page 50: Video Properties

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-3-1 Video Properties: Right clicking on an open video stream, opens a small menu. Select “Properties”. Selecting a specific video channel on the left hand side of the screen and pressing F3 brings up the same “Video...
  • Page 51 The Bit Rate can be set to any number from 10kbit/s to 2Mbit/s. Interlaced DO NOT enable this feature on the MRS-400 units. Detect Motion Tick this box to activate Visual Motion Detection. For more information view the “Visual Motion Detection...
  • Page 52 When determining the bitrate in the video parameter please consider the SIM card package provided to you by your cellular provider, please consider the amount of data the unit will consume. The table below provides an example of a MRS-400 unit’s mobile data consumption when streaming continuously.

  • Page 53: Multiple Video Encoders

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-3-2 Multiple Video Encoders: The encoder is the image size, frame rate and bit rate of the video channel. By default, the same encoder is used for viewing and recording the video channel. Different video encoders can be applied for viewing the video channel and recording the video channel.
  • Page 54 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 3) Enter in the desired “Image Size”, “Frame Rate” and “Bit rate”. 4) In the “Destination” list box, select “Recording”.
  • Page 55 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 5) Enter in the desired “Image Size”, “Frame Rate” and “Bit rate”. Once you have finished, press “OK”. The video encoder will now be different when viewing the video channel and when recording the video channel.

  • Page 56: Video Frame Text

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-3-3 Video Frame Text: To activate the video frame text, tick the “Frame Text” option, located at the bottom-right hand side of the video properties window. Tick the “Write Location” option to include the GPS Co-Ordinates of the unit in the video frame text.

  • Page 57: Other Options

    Set Packet Data Size Default is 1000 (recommended not to change this parameter). Set Time Select this option to set the time on the MRS-400 device to the current time. Remember This parameter can be ticked in order to move the unit’s name to the “Offline Devices”...

  • Page 58: Device Location (Gps)

    July 14, 2013 4-1-5 Device Location (GPS): The MRS-400 unit has built-in GPS location functionality, which transmits the position of the unit to any connected client. To activate GPS, you need to select “Activate GPS” in the configuration software of the unit (MRS Device Configurator).

  • Page 59: System Level Map

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-5-1 System Level Map: To view the system level map, double click on “Locations” under “My Monitor”. You will now be able to see all devices on one full screen map as moving icons. If there are...

  • Page 60: Device Level Map

    4-1-5-2 Device Level Map: To view the device level map, double click on “Location” under a specific MRS-400 device tree. You can also open this “Location” tree to see the GPS Co-ordinates. You will now be able to see the location of the specific device in a small map alongside any video channels that are open.

  • Page 61: Map Views

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-5-3 Map Views: The GPS map can be viewed in 4 ways. Terrain View Map View Satellite View Satellite View (with labels) To change the view of the map, select one out of the four options on the top right hand corner of the map window.

  • Page 62: Video Over Map

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-5-4 Video Over Map: To view a video channel over the map, click on a floating icon. A menu will appear with a list of all that device’s video channels. Click on the desired channel to open the video...

  • Page 63: Gps Location History

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-5-5 GPS Location History: GPS Location history of all devices is stored on any connected monitor. The location history is stored per day and per device. You can view the GPS location history by opening the “view”...

  • Page 64: Gps Location Settings

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-5-6 GPS Location Settings: The Location settings include the event alarm settings and settings for recording location on monitor. The location event alarm that can be set for each individual device is triggered once the device moves a certain pre-set distance away from its current position on the map.
  • Page 65 MRS-400 device tree and select “Set Events”. Tick the “Max Distance From Point” box. Enter in the desired maximum number of meters that the MRS-400 device can move from its current position before the alarm is triggered. Then press “OK”...
  • Page 66 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Recording location on Monitor The monitor can be set to record location and to track changes in location throughout time. Double click on the location icon under the Monitor tree. * If you want the location of a device to be recorded in your monitor recordings enable the "Display...

  • Page 67: Device Speed Over Map

    July 14, 2013 4-1-5-7 Device Speed Over Map: The speed of each connected MRS-400 unit can be viewed over the GPS map in km/h. The speed will only be displayed if the unit is moving. When using Google Maps - simply hover your cursor over the floating icon on the map,...
  • Page 68 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 When using Open Street Maps, open the full screen map and click on the floating icon on to bring up the device speed.

  • Page 69: Audio

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-6 Audio The MRS-400 unit supports Audio In/Out streaming to any connected client. 4-1-6-1 Computer Audio Properties: You can change the settings of your computer’s speakers/microphone using the MRS Monitor application. Speakers: Right click on the “Speaker is off”...
  • Page 70 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Microphone: Right click on the “Microphone is off” item under “My Monitor”. Then select “Properties”. The “Select Audio Input Device” window will appear. The descriptions of the settings are listed below. Items: Descriptions: “Enabled”...

  • Page 71: Audio Streaming

    Audio In: Double clicking on the “Audio In 1” channel opens the audio stream of just the Microphone on the MRS-400 device to the speakers on the PC. Double clicking again on the “Audio In 1” channel stops the audio stream.

  • Page 72: Unit Audio Properties

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-6-3 Unit Audio Properties: Right click on the “Audio In 1” channel or the “Audio Out 1” channel and select “Properties”. This will open the “Audio Properties window”. Here you can change the unit’s audio parameters: Name: Allows you to rename the audio channel.

  • Page 73: Unit Audio Controls

    You can adjust the volume of the MRS-400 Unit’s Audio In/Out channels in the “Controls” window. Follow these instructions to do so: Right click on either the “Audio In 1” channel or the “Audio Out 1” channel of the MRS-400 unit. Then select the “Controls” option.

  • Page 74: Recording

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-7 Recording Recordings can be stored either inside the unit on a micro SD card (Device Recording) or on each computer that is connected to the video stream (Local Recording). Both types of recordings can be applied at the same time by activating them one by one.
  • Page 75 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 The “Local Recorder Settings” window will appear. The descriptions of the “Local Recorder Settings” are listed below. Items: Descriptions: Directory This is the folder where all your local monitor recordings will be stored.

  • Page 76: Local Recording

    1) Select the channel that you want 2) Open the Action Menu and to record by clicking on the channel enable the recording by clicking on name under the MRS-400 device on "Record on Monitor". the left hand side. Alternatively, right click on an open video stream and select “Record on...
  • Page 77 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 After you enable the recording action, the corresponding message will appear at the top of the video channel (“M”). This message means that local recording has commenced successfully. To view and play local recordings, open the “Recordings” tree on the left hand side of the screen under “My Monitor”.

  • Page 78: Device Recording

    MRS-400 User Manual v5.4.1 July 14, 2013 4-1-7-3 Device Recording: To record a video channel on the Micro SD card in the MRS-400 device, follow these instructions: 1) Select the channel that you want 2) Open the Action Menu and enable to record by clicking on the channel the recording by clicking on "Record...
  • Page 79 There are two ways to view the device recordings: 1) Remove the Micro SD card from the MRS-400 unit. Insert the Micro SD into a compatible SD adapter then insert it into a PC. Copy the files onto your PC to view them.
  • Page 80 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Right click on the desired recording and select “Download”. The recorded file will download to your PC/laptop over the cellular network. Once the file has downloaded successfully, you will see this message.
  • Page 81 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 To play the file, simply locate it in the “Recordings” tree again and double click on it to play it in the MRS Monitor Player. The device recorded file will also be saved in your recordings folder on your PC/laptop.

  • Page 82: Remote Server Recording

    1) Select the channel that you want 2) Open the Action Menu and enable to record by clicking on the channel the recording by clicking on "Record name of a MRS-400 device that is on Server ". connected to the server. Alternatively, right click on an open video stream and select “Record on Server”.
  • Page 83 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 After you enable the recording action, the corresponding message will appear at the top of the video channel (“S”). This message means that Server recording has commenced successfully. The recorded files will be stored in the Server’s Local Recordings folder and can be accessed and viewed from there.
  • Page 84 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 The AV player will upload and will play the recording you have created.

  • Page 85: Audio Recording

    MRS-400 User Manual v5.4.1 July 14, 2013 4-1-7-5 Audio Recording: To record the audio channel on the MRS-400 device, follow these instructions: 1) Select the audio channel for 2) Open the Action Menu and enable recording by clicking on the “Audio In the recording by clicking on “Record...

  • Page 86: Synchronized Video And Audio Recording

    July 14, 2013 4-1-7-6 Synchronized Video and Audio Recording: To record video and audio together, follow these instructions: 1) Select the MRS-400 device on the left hand side of the screen. 2) Open the “Action” menu and select “Attach Audio Video”.
  • Page 87 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 3) The “Attach Channels” menu window will open. Select the video channel from the “Video Channel” list box. 4) Select the Audio channel from the “Audio Channel” list box. Then Press “OK”.

  • Page 88: External Storage Device

    July 14, 2013 4-1-7-7 External Storage Device: The MRS-400 unit is able to record in the device (Device Recording) on two formats: 1) On a Micro SD card, this is inserted into its slot in the device. 2) On an External Network Storage Device that can be connected to the MRS-400 Unit’s USB (not mini-USB) interface.

  • Page 89: Recorded Files Digital Signature

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-7-8 Recorded Files Digital Signature: A digital signature can be added to the recorded video to guarantee the integrity of the files. This can be enabled in: 1) The Device Configurator Application for “Device Recordings”.
  • Page 90 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 For Local Monitor Recordings: a) In the MRS Monitor Application, right click on the “Recordings” item on the left hand side under the “My Monitor” tree. Select “Properties”. b) The “Local Recorder Settings” will appear.

  • Page 91: Recorded Files Encryption

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-7-9 Recorded Files Encryption: The recorded files can be encrypted with a user defined encryption code. This can be enabled in: 1) The Device Configurator Application for “Device Recordings”. 2) The MRS Monitor server/client Application for “Local Monitor Recordings”.
  • Page 92 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 For Local Monitor Recordings Encryption: a) In the MRS Monitor Application, right click on the “Recordings” item on the left hand side under the “My Monitor” tree. Select “Properties”. b) The “Local Recorder Settings” will appear.

  • Page 93: Recording History In Graphic Format

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-7-10 Recording History in Graphic Format: All recordings can be viewed graphically per day and per device in the “Historic Activity” window of the MRS Monitor Application. Open the “View” menu and select “Historic Activity”.

  • Page 94: Vmd

    MRS-400 User Manual v5.4.1 July 14, 2013 4-1-8 VMD: The MRS-400 unit supports VMD (Visual Motion Detection) which can be configured for individual video channels. VMD is used to alarm viewing clients and to send SMS (refer to “SMS Alerts from Device”...
  • Page 95 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 To activate VMD on a video channel, follow these instructions: Right click on an open channel’s video stream and select properties. In the “Video Properties” window, select “Detect Motion”. Then press “OK”...
  • Page 96 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Once there is motion past the camera, the following message will appear under the video channel’s name on the left hand side of the screen: “Motion Detected!” Motion Detection will still be active even if the video channel is closed. Once motion is detected, the trigger actions predefined in the VMD settings menu will commence accordingly.

  • Page 97: Vmd Configuration

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-8-1 VMD Configuration To configure the VMD, enter the properties menu after right-clicking. Output Port: in order to activate a switch when VMD is triggered change the Output port to the switch you choose to activate and change the Detection value to 1.

  • Page 98: Gpio (Sensors And Switches)

    July 14, 2013 4-1-9 GPIO (Sensors and Switches): The MRS-400 unit has 4 input and 4 output ports. The GPIO ports are at TTL level. The GPIO connections are built in to the MRS-400 unit. The ports are reachable through the GPIO plugs on the side of the device.
  • Page 99 Brings up the unit location on the GPS map, once a GPIO alarm is activated. View Default Video Channel Enable this option to cause a MRS-400 video channel to automatically open for live streaming, once a GPIO alarm is activated.
  • Page 100 The GPIO Output Switch ports are at TTL Level. To connect peripheral devices to the Output Switch Ports on the MRS-400 unit, you must close a connection between the following wires: Port 1) Output 1 wire and GND wire.

  • Page 101: Sms Alerts From Device

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-10 SMS Alerts From Device: The unit can send a SMS alert to any number of mobile phones as a result of a VMD trigger, GPIO trigger or a location event trigger. Messages can be written in any language. The contact details must be supplied in the SMS settings window, located on the left hand side of the screen.
  • Page 102 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Under “Events” select the desired triggers from which an SMS will be sent. Contact Alarm = GPIO events Motion Detection = VMD events Location Events = GPS events In the “Common Message”...
  • Page 103 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Insert a “Name” and “Phone Number” at the bottom of the window. If you own a Smartphone, enable the “Send Image” option to attach a still-picture of the video stream to the SMS.

  • Page 104: Photo Snapshots

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-11 Photo Snapshots: Photo stills can be taken of any open video stream on the MRS Monitor Application. Follow these instructions to do so: Right click on an open video stream and select “Save Image”.

  • Page 105: Session

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-12 Session: A session is set of parameters which defines the current state of the MRS monitor application. A session includes any open channels and channel parameters. A session can be saved to a file and reloaded at any time. To do so, open the “Session” menu and select “Save As”.

  • Page 106: Neighbourhood

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-13 Neighbourhood: In the MRS Monitor Server Application: In the MRS Monitor Server Application, the user can view details of all connected MRS/PMRS devices and clients under the “Neighbourhood” tree. The details include IP addresses, Software Versions and Tolerance (CT).

  • Page 107: Communication

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-1-14 Communication: The communication node allows users to see their available connections: Bluetooth, Local area, wireless and its loopback (computer ID).

  • Page 108: Mrs Av Player Application

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-2 MRS AV Player Application: The MRS AV Player Application is used for viewing recorded video/audio files, verifying digital signatures on recorded files and decrypting recorded files. 1) Run the “Setup_MRS_AV_Player.msi” file.

  • Page 109: Playing Recorded Files

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-2-1 Playing Recorded Files: There are three formats that recorded files are saved in: Recording Type: Format: Video H264 Audio Synchronized Video and Audio  If you want to convert H264 file to a FLV file (which is identifiable to most players), open the "file"...
  • Page 110 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 The recording playback can be speeded up or slowed down. To do so, open the “Effects” menu and select “Speed”. The “Set Playback Speed” window will appear. The descriptions of the settings are listed below:...

  • Page 111: Verifying Digital Signatures

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-2-2 Verifying Digital Signatures: The digital signature authenticates the recording as one that was recorded by the MRS system (a MRS/PMRS device, an MRS Monitor application or a MRS Service). If a digital signature has been assigned to a recorded file, it can be verified in the MRS AV Player Application.

  • Page 112: Decrypting Recorded Files

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-2-3 Decrypting Recorded Files: If a recorded file is encrypted with a code, it must be decrypted in the MRS AV Player before you can view it. Follow these instructions to do so: Once the recorded file is opened in the MRS AV Player, open the “Misc”...

  • Page 113: Mrs Device Configurator Application

    1) After the MRS USB driver installation is complete, open the Device Configurator application. This program allows you to configure the unit through the USB cable. 2) Turn the MRS-400 unit off and then back on. 3) Once the unit reconnects to the PC, it will automatically load the unit’s configuration parameters on the Device Configurator application.

  • Page 114: Device Identification Menu

    Unique ID Number. Device Client Password If a MRS-400 device ID has been assigned a password in the permissions feature of the server, the password will need to be inserted here; otherwise the unit will not be able to connect to the server.

  • Page 115: Connection Menu

    Keep this option set to “High”. Local server The MRS-400 unit can also act as a server by selecting the “Local server” option. However for this configuration, the unit will require a SIM card with a fixed, public IP address which must be obtained from your cellular provider.
  • Page 116 MRS-400 device will connect to. The “Local Server” option allows the MRS-400 unit to act as one of the multiple servers. Tick to enable this option. The “Share Devices Among Servers” option shares all the...

  • Page 117: Modem Menu

    To add an extra command, click the “+” button. Enter the correct lines of code, which is obtained from Infodraw or your local Infodraw dealer. Then press “OK”...

  • Page 118: Local Network Menu

    4-3-4 Local Network Menu: Local Network Parameters: Descriptions: None This option disables the MRS-400 unit’s LAN interface. Automatic: DHCP Client This option enables the LAN interface and makes the MRS400 unit an automatic DHCP Client for your local network. For more information, view the “LAN” section of this user manual.

  • Page 119: Connect Through Lan

    3) Ensure the SIM card is NOT inserted into the unit. 4) Connect the MRS-400 unit to the PC using the USB Cable. Then turn it on. 5) Once connected to the PC, the unit’s parameters will load automatically on the “Device Configurator”.
  • Page 120 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 After inputting the above settings, the configuration must be saved into the unit. This is done by opening the File menu and clicking “Write To Device” (The candle icon). After pressing this key, the status at the bottom left hand side of the application will show: “Parameters Saved”.
  • Page 121 7) You can now unplug the USB cable from the PC and the device. 8) Turn the MRS-400 device off. 9) Connect the Ethernet cable to the MRS-400 unit. You can now connect the Ethernet cable to any local network router and connect to the...

  • Page 122: Wireless Lan Menu

    MRS-400 User Manual v5.4.1 July 14, 2013 4-3-5 Wireless LAN Menu: Wireless LAN Parameters: Descriptions: The MRS-400 Unit does not support Wireless LAN (Wi-Fi). 4-3-6 SIM Menu: SIM Parameters: Descriptions: Here you can update the PIN numbers for the SIM card in use.

  • Page 123: Sms Menu

    SMS Parameters: Descriptions: Connection SMS Number This feature is good for when using the MRS-400 device as a server with a variable external IP address given by the cellular provider. Every time the device connects to the cellular network, it will send an SMS to this phone number containing the new IP address.
  • Page 124 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Commands can be sent to the MRS-400 unit (SIM Card Number) remotely by SMS. There are 3 orders that can be sent: 1) Restart modem (PPP) 2) Reset device 3) Change Server IP In order to make these operations happen, follow these instructions: a.

  • Page 125: Gpio Menu

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-3-8 GPIO Menu: GPIO Parameters: Descriptions: Port Selection Here you can change the settings of the Input Sensors that are connected to your device. The Input ports are at TTL level. Start by selecting one of the ports.
  • Page 126 3) Ensure the SIM card is NOT inserted into the unit. 4) Connect the MRS-400 unit to the PC using the USB Cable. Then turn it on. 5) Once connected to the PC, the unit’s parameters will load automatically on the “Device Configurator”.
  • Page 127 3) Insert the SIM card into the MRS-400 unit. 4) Ensure the GSM/GPS Antennas are connected to the unit. Once you activate the MRS-400 unit, the Input sensors will be at TTL “Active high” or “Active Low” as defined in the Device Configurator.
  • Page 128 Port 3) Input 3 wire and GND wire. Port 4) Input 4 wire and GND wire. The statuses of the Input signals are viewed in the MRS-400 Device tree on the left hand side under “Sensors”. Sensor 1 = Input 1...

  • Page 129: Recording Menu

    This option allows you to setup the file size limit of recordings on the Micro SD card. When a recording file reaches its size limit, the file will split and start recording in a new file. Remote File System For MRS-400 devices shall remain as None.

  • Page 130: Gps Menu

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-3-10 GPS Menu: GPS Parameters: Descriptions: Activate GPS This option allows you to enable/disable the GPS capability. Reset GPS This option, if enabled, resets the GPS every time the system shuts down, thus clearing the unit's memory of old...

  • Page 131: Ptz Menu

    Baud Rates: 1200/ 1800/ 2400/ 4800/ 9600/ 19200/ 38400/ 57600/ 115200/ 230400 The Baud Rate must be set the same for the MRS-400 unit and for the PTZ Camera. For more information, please view the “PTZ” section of this...
  • Page 132 5) In the Device Configurator, Open the “PTZ” tab menu. 6) Click the “Add” button to add the “Video Channel” and “Camera ID”. As the MRS-400 unit only has one video channel, set the “Video Channel” and “Camera ID” both to 1.
  • Page 133 July 14, 2013 There are 2 RS-485 (protocol) wires (T+ and T-) that should be connected from the PTZ camera to the MRS-400 unit. Once you have connected the PTZ camera, open the MRS Monitor Application and turn the unit ON.
  • Page 134 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Camera positions can be saved as pre-sets for future viewing. Follow these instructions: Move the camera to the desired position using the yellow ball. Enter in a name for that position in the “Name”...

  • Page 135: Licensing Menu

    Licensing Parameters: Descriptions: Add License Here you can add licenses to the MRS-400 unit. For example: A secure session IPSEC Encryption License, to secure all the transmitted data from the unit to the server/clients. To add a license click on the “Add License” button. The “License Text”...
  • Page 136 MRS-400 User Manual v5.4.1 July 14, 2013 If Secure Session IPSEC Encryption is activated, all the data streaming between the MRS-400 unit, the MRS Server and the MRS Clients will be securely encrypted. A license is required for each unit you wish to encrypt. If you purchased a unit with encryption, the encryption license will already be activated.
  • Page 137 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 5) Once the license in ‘Active’, go to the “Connection” menu tab of the “Device Configurator”. 6) You will now be able to tick the “Secure” box. Tick this “Secure” box to encrypt the data streaming from the unit to the server.
  • Page 138 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 After the parameters are saved, open the “File” menu and select “Shutdown Device”. You will then see the following status at the bottom left-hand side of the screen: “Device disconnected”.  When connecting to the server from the “MRS Monitor Client Application”. In the connection window, tick the “Secure”...

  • Page 139: Upgrade Menu

    “Download” button Click the “Download” button to automatically download the latest MRS-400 firmware version file. Once the file is downloaded, it will automatically prompt you to commence programming. Click “Program”. Once the unit is finished programming, click “Restart Device”.
  • Page 140 3) Ensure the SIM card is NOT inserted into the unit. 4) Connect the MRS-400 unit to the PC using the USB Cable. Then turn it on. 5) Once connected to the PC, the unit’s parameters will load automatically on the “Device Configurator”.
  • Page 141 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4) Once the firmware has been downloaded, a pop-up will appear asking you to commence programming. Click ‘OK’ 5) The firmware programming will commence. DO NOT interrupt the programming. Ensure that the unit is being charged when upgrading the firmware.

  • Page 142: Log Menu

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-3-14 Log Menu: Log Parameters: Descriptions: Log Menu Here you can log information while running.
  • Page 143 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 For ordinary initial setup of the MRS-400 unit, usually you will only need to change the following parameters in the Device Configurator: Menu: Parameter: Connection Menu a) Your server’s IP address in the “Remote Server” box.
  • Page 144 “Shutdown Device”. You will then see the following status at the bottom left-hand side of the screen: “Device disconnected”. 1) You can now unplug the USB cable from the PC and the MRS-400 device. 2) Turn the MRS device off.

  • Page 145: Mrs Service Program

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-4 MRS Service Program: Main Menu The web administration interface (or WAI) contains the following configuration pages: Administrator Menu: Login: Restarts the server program. Change Password: Allows you to change the password. It is important to change the password at first activation.
  • Page 146 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Clients Menu: Management: Controls how the server manages clients. Traffic Summary: Displays the incoming and outgoing data summary. Connected Devices: Lists the devices which are connected to the server. Connected Users: Lists the users which are connected to the server.

  • Page 147: Administrator Menu

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-4-1 Administrator Menu: Login Page: Enter the correct administrator's password and click on “Login”. This will take you back to the main menu page. Change Password Page: To change the administrator password,...

  • Page 148: Logging Menu

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Backup Settings Page: This page will help you save the server parameters file someplace else for backup. Click where it says “Click Here” to display the XML parameters file. It is then possible to save it.

  • Page 149: User/Device Access Permissions Menu

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-4-3 User/Device Access Permissions Menu: The MRS Service allows the server to decide which devices and users will be allowed access to the server, and what level of access they will enjoy.
  • Page 150 Each device is distinguished from another by a unique ID number which is given to it by Infodraw, but can be changed by the user. The device ID of a device can be found and changed (if desired) in the “Device Identification”...
  • Page 151 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Default Devices Access The Default Device Access page allows you to give an access level to registered devices. Click “Add” to add a default device access directive to the list. The “Set Default User Device Access”...

  • Page 152: Clients Menu

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-4-4 Clients Menu Traffic Summary Page: This page displays a summary of the general data that passes through the server. It gives information about the received data rate and the sent data rate for observing the server's currently consumed bandwidth.
  • Page 153 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 File Uploads Page: This page lists the active file uploads: Downloading client's IP address as seen from the server, file path and progress information.

  • Page 154: Recordings Menu

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-4-5 Recordings Menu: One of the features of the MRS system is the ability to record on the server. The ‘Recording’ section in the ‘MRS Service’ gives you the ability to control the settings of that recording and to observe recordings which are in action.

  • Page 155: Software Updates Menu

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-4-6 Software Updates Menu: Updating device firmware can be accomplished remotely via the server, through the “Software Updates" feature of the MRS Service program. Software Updates List Page: This page lists the update files to be sent to devices in order to upgrade their firmware.

  • Page 156: License Menu

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-4-7 License Menu: License List Page: This page lists the pay-per-use server's licenses and indicates the number of allowed devices. A server without a license supports up to one device. For more than 1 device, a license is required.

  • Page 157: Mrs Monitor Server Application

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-5 MRS Monitor Server Application: The MRS Monitor Server Application is used for monitoring and controlling MRS/PMRS units. It can also be used for setting up a server for MRS/PMRS units and clients to connect to.

  • Page 158: Permissions

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-5-1 Permissions: In general each device and user can be defined with a password for authentication in the server. Permission can be defined for users, devices and the connection between users and devices.
  • Page 159 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Default Access Menu: Here you can define the users default access level of all devices which have not been assigned to a specific user in the “User Device Access” menu or have not been assigned an access level in the “Default Device Access”...
  • Page 160 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Devices Menu: Each device can be defined in the server with a password. (The password is for authentication only). To create a new device password, select “Add”. The “Device” window will open. Enter in the “Device ID”...
  • Page 161 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Your new “User Name”, “Device ID” and “Access Level” will now appear in the list. This now means that this specific user is assigned to that specific device. To edit the applied setting, highlight the user and select the “Change”...

  • Page 162: Software Upgrading

    MRS-400 User Manual v5.4.1 July 14, 2013 4-5-2 Software Upgrading: The simplest ways to upgrade the MRS Software Applications and the MRS-400 unit firmware are listed below. The four main applications (MRS Monitor Server, MRS Monitor Client, MRS Device Config and MRS AV Player) can be upgraded in each application.
  • Page 163 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 2) A newer version (if available) of the application will automatically download. 3) You will then be prompted to install the new software. Follow the installation instructions to complete the upgrade.

  • Page 164: Other Clients

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-6 Other Clients: The MRS system supports an iPhone client, an Android client, Windows Mobile 5.0 and 6.0 clients and a Web Browser client. 4-6-1 iPhone Client: The MRS system supports an iPhone client for viewing live video, audio, GPS streams, as well as recording and controlling PTZ cameras from MRS/PMRS devices.
  • Page 165 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Once you’re connected to the server, all the connected MRS/PMRS units will appear on this screen. Tap on the desired MRS/PMRS unit to open its video channel/s for live streaming. If you select a PMRS-102 device, as they only have 1 video channel, it will automatically open for live streaming.
  • Page 166 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 If you select the “Map” button, the GPS map will appear full screen, as shown here. Tap the “Standard” Tap the “OSM” button button to view the map to view the GPS map in standard view.
  • Page 167 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Select the “Playback” button to open the recordings folder where your recordings are saved. Select the source from which you would like to see the recording. Source- Is the recording that was made on the device.
  • Page 168 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Your iPhone recordings will then appear in the list. The files are arranged by date. Navigate through the sub folders to locate your desired recording. Once you have located your desired recording, tap on it to play it.
  • Page 169 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 To activate switches push the Switch icon. Choose which port you would like to activate by sliding your finger from left to right.

  • Page 170: Android Client

    4-6-2 Android Client: The MRS system supports an Android Client for viewing live video/ GPS streams, as well as controlling PTZ cameras from MRS/PMRS devices. Download the “Infodraw MRS” application from the Google Play Store (Android Market). The Android MRS App supports all Arm platforms with Android OS.
  • Page 171 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 If you select a PMRS/Wmrs/TMRS device, as Tap the “Map” button to they only have 1 video open the GPS map full channel, it will automatically screen for live tracking of open for live streaming.

  • Page 172: Windows Mobile Clients

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-6-3 Windows Mobile Clients: The MRS System supports a live streaming client for Smart phones/ PDA’s using Windows Mobile 5.0 or Windows mobile 6.0 operating systems. To install the client, follow these instructions: 1.

  • Page 173: Web Browser Client

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 4-6-4 Web Browser Client: To view the live video streams using an Internet browser open the following address: http://”server ip”:12654/videostreams.html This will let you view the video/GPS streams of any connected device using flash.

  • Page 174: Chapter 4 Technical Specifications

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Chapter 5 - Technical Specifications: Below are the technical specifications for the MRS system. 5-1 MRS Unit Specifications: Data Network Supported Air Interfaces HSUPA HSDPA EDGE GPRS WCDMA Frequency Bands GSM/ GPRS/ EDGE...
  • Page 175 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Audio Audio Input Built-in microphone or Line in Audio output Line out Audio compression GPS Receiver Built-in Updates every few seconds Frequency Band 1575.42 MHz GPS Antenna External SMA Connector Frequency 1575.42 MHz...
  • Page 176 INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Power Output 5VDC Maximum Current 100-200mA Environment Temperature Input -10 +60°C Physical Dimension 9 x 15 x 3 cm Weight 300 g Other Interfaces USB Client Built-in (Mini USB Input) For Setup/ Configuration (Through USB...

  • Page 177: Mrs Software Specifications

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 5-2 MRS Software Specifications: Software: Type: Use: Compatible Operating Systems: MRS Server (Web Admin Windows Service Program Server Program Windows XP/Vista/7 Interface): Windows Server 2008/2011 MRS Monitor Server: Windows Application Server Program/...

  • Page 178: Mrs Server Technical Requirements

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 5-3 MRS Server Technical Requirements: Server Components Requirements (Minimum) Server Machine Processor (PC/ Laptop/ Pentium 4, Dual Core Dedicated Server) (The more units/clients connected to the server, the better the processor will need to be).

  • Page 179: Chapter 5 Support

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Chapter 6 - Support: To assist you with using this product, provided below is troubleshooting help and frequently asked questions (FAQ) for a variety of aspects in the MRS system. There are both troubleshooting and FAQ indexes listed below for convenience and easy navigation to specific help.

  • Page 180: Troubleshooting

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 6-2 Troubleshooting: 1) Q: My Server does not work. How do I activate it? A: Check the following: 1) First, make sure that your server is connected to the internet or to VPN.

  • Page 181: The "Mrs Monitor" Program Does Not Recognize My Device (General)

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 1) Make sure that the device is on. 2) Wait for a few minutes before determining that there is no connection. It can take around 3 minutes for the device to be recognized by the software.

  • Page 182: The "Mrs Monitor" Program Does Not Recognize My Device (When Connecting With The Wireless Cellular Modem)

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 1) Hardware: a) Make sure that the SIM card is activated (by trying to go on the web with your cell phone) and that it is properly placed in the device - on its rail, face up.

  • Page 183: My Mrs Device Is Online, But I Can't See The Video Feed From The Camera My Device Is Connected To

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 a) Make sure that the network cable is connected to the device and to your PC (if you are connected through your PC). 2) Software: a) Open the Configurator program by connecting the USB cable. Enter the “Local Network”...

  • Page 184: My Device Is Online But I Am Not Able To Hear Audio

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 – Under the “My Monitor” tree double-click the icon that says 'Speaker is off'. – A window will appear with the headline “Select audio output device”. Click on "Test". If you are able to hear a beep, your headphones are operational.

  • Page 185: The Picture That Appears On My Monitor Is Always In Diminished Quality

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 9) Q: The picture that appears on my monitor is always in diminished quality. A: Check the following: 1) Camera problems: Make sure that your camera is in focus and is able to produce a high quality picture.

  • Page 186: The Quality Of The Video/Audio Playback Is Diminished And Is Full Of Disruptions

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 10) Q: The quality of the video/audio playback is diminished and is full of disruptions. A: Check the following: 1) The real time feed may have been in bad quality, which can cause the recording to be in bad quality.

  • Page 187: I Only Managed To Record Video Without Audio

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 12) Q: I only managed to record video without audio. A: Check the following: 1) Make sure that your headphones/ microphone connected to the MRS unit are operational. 2) Double-click the “speaker” icon in the MRS device tree. Then open the “My Monitor”...

  • Page 188: My Device Is Recording And I Can't Get It To Stop

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 14) Q: My device is recording and I can't get it to stop. A: Check the following: 1) Right-click on the video channel which is recording and look for the recoding option that has a “Tick” next to it. Click on it to disable the recording.

  • Page 189: Faq Index

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 6-3 FAQ Index: 1) How do I know if my MRS device hardware is working? ..........193 2) How do I download the MRS software to my PC? ............193 3) How do I operate the “MRS Device Configuration” Program? ........193 4) How do I know if my device is online? ................

  • Page 190: Frequently Asked Questions (Faq)

    2) Q: How do I download the MRS software to my PC? A: The MRS software is either given to you on a CD/ USB Drive by your local Infodraw Dealer, or can be downloaded at the following address: www.infodraw.com/dlds...

  • Page 191: How Can I See The Video From The Camera My Device Is Connected To

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 8) Q: How can I see the video from the camera my device is connected to? A1: Connect the camera to the BNC video inputs of the MRS device. Make sure the camera is being powered by an external power source.

  • Page 192: How Do I Prevent Certain Users And Devices From Accessing My Server

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 15) Q: How do I prevent certain users and devices from accessing my server? A1: Open the “MRS Server Windows Service Program” or the “MRS Monitor Server Application”. A2: Enter the “Permissions” feature of the server. In order to be selective in your permissions, you should disable the “Allow unlisted Devices”...

  • Page 193: How Do I Delete Files Of Recordings

    Free to download. 22) Q: I have an android phone. How do I download/update the MRS Program? A: Go to the Google Play Store (Android Market) and search for Infodraw MRS. Install the MRS App. Android MRS is Free to download.

  • Page 194: Contact Us

    INFODRAW MRS-400 User Manual v5.4.1 July 14, 2013 Contact Us Infodraw Israel R&D LTD (Global Headquarters) 14 Aba-Hillel St. Ramat-Gan, Israel Tel: +972-3-6127434 www.infodraw.com...

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