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Problem
Solution
The lid cannot be
A vacuum may have temporarily
opened.
formed under the lid.
Switch the machine off. Pull the
lever up as far as it will go and
wait 24 hours before opening
the lid. You may need to use
quite some force.
Make sure that the sieve in the
centre of the pod holder is not
clogged. If it is, unclog the sieve
by holding the pod holder under
a running tap. If necessary, you
can use a washing-up brush or a
pin to unclog the sieve.
If problems continue to occur,
contact the Philips Customer
Care Centre in your country.
The coffee
Perhaps the sieve in the centre
machine produces
of the pod holder is clogged. If
less coffee than
this is the case, unclog the sieve
before.
by rinsing the pod holder under
a running tap. Use a washing-
up brush to clean the sieve, if
necessary.
Descale the machine (see
chapter 'Descaling').
The Senseo
You have not flushed the
coffee machine
machine properly before first
brews only a small
use. As a result, the boiler is not
quantity of coffee
or not completely filled. Flush the
or no coffee at all
machine properly (see chapter
when it is used for
'Preparing the machine for use')
the first time.
before you brew another cup
of coffee.
The lid cannot be
Check if a used coffee pod is
closed properly.
sticking to the water distribution
disc. If this is the case, remove
the used pod.
Check if you used the correct
pod holder. Use 2 pods in
combination with the deeper
2-cup pod holder qq.
Use 1 pod in combination with
the 1-cup pod holder q.
The machine has
Contact the Philips Customer
been stored in a
Care Centre in your country.
room that was not
frost-free.
The SENSEO
Make sure that:
\
coffee is not strong
enough.
you have used the correct
number of pods and have
pressed the right button. Use
1 pod in combination with the
1-cup pod holder q and the
1-cup button q. Use 2 pods
in combination with the 2-cup
pod holder qq and the 2-cup
button qq;
the coffee pod(s) have been
placed properly in the centre of
the pod holder, to prevent water
from escaping along the edge of
the pod(s). When you are using
two coffee pods on top of each
other, make sure that the convex
sides of both pods are pointing
downwards and press the pods
lightly into the pod holder;
you have not used the same pod
twice by accident;
the coffee in the pod is evenly
distributed;
If you prefer a more robust
flavour, SENSEO
with a stronger blend are
available.
42220000881
Problem
The SENSEO
coffee is too
strong.
The coffee is not
hot enough.
coffee pods
\
Solution
If you prefer a milder flavour,
\
SENSEO
coffee pods with a
\
milder blend are available.
Do not use cups that are too
large, as they will cause the
coffee to get cold more quickly.
Make sure the cups have a
capacity of at least 150 ml.
4/4
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