VRI VRI400 Installation And Technical Operations Manual

Personal emergency response system

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MODEL: VRI400
January 2000
(800) 860-4230
VRI400
TECHNICAL OPERATIONS
GUIDE
Power Light
Phone Light
Test Light
Home Light
Away Light
Help Button
Help Light
Personal Help
Button (PHB)

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Summary of Contents for VRI VRI400

  • Page 1 VRI400 TECHNICAL OPERATIONS GUIDE Power Light Phone Light Test Light Home Light Away Light Help Button Help Light Personal Help Button (PHB) MODEL: VRI400 January 2000 (800) 860-4230...
  • Page 2: Table Of Contents

    4.0 Using Your Personal Help Button................6 4.1 Additional Personal Help Buttons ................6 5.0 Using the Console Help Button................... 7 6.0 Using the VRI400 Check-In Feature (Optional)............7 7.0 Using the Inactivity Timer Feature (Optional)............7 8.0 Automatic Test Features....................7 8.1 Using the Automatic Voice Test Feature (Recommended Option).......
  • Page 3 9.4.3 Monitoring a Test Call..........................10 10.0 Internal Backup Battery ..................10 11.0 AC Power Monitoring (Optional)................10 12.0 Status Lights......................10 12.1 POWER........................11 12.2 PHONE........................11 12.3 TEST........................11 12.4 HOME........................11 12.5 AWAY ........................11 12.6 HELP........................11 13.0 Troubleshooting .......................
  • Page 4: Welcome To Vri400

    When your VRI400 calls the Response Center, the telephone and any other device connected to the PHONE jack on the rear of your VRI400 will be disconnected during the call. This means that if this telephone is off-hook, your VRI400 can still contact the Response Center. If there are other extensions of the same telephone number in your home that are off-hook when your VRI400 needs to place a call, it will not be able to unless the local telephone company has installed an RJ31X jack.
  • Page 5: Typical Installation

    The VRI400 should be located away from the immediate vicinity of mechanical noises, i.e. oxygen generators, electrical equipment such as televisions and radios. Unplug the phone cord from the wall jack and plug it into the jack on the rear of the VRI400 marked “PHONE.”...
  • Page 6: Installation With Multiple Telephone Devices

    The VRI400 should be located away from the immediate vicinity of mechanical noises, i.e. oxygen generators, electrical equipment such as televisions and radios. Unplug the cord from the wall jack and plug it into the jack on the rear of the VRI400 marked “PHONE.”...
  • Page 7: Installation With Dsl Service

    VRI400 and the wall jack. Illustrated below. 2.3.2. The DSL filter is hard wired by the DSL provider. In this instance the home does not have self-installed filters on the telephone jacks, and the VRI400 will be a standard hook-up. Illustrated below.
  • Page 8: Service Options

    Your VRI400 operation can be customized to fit your needs. For example, you may need to dial “9” to make a telephone call from your home. The VRI400 must do the same. Once your VRI400 is set to dial “9”, you may write the special dialing information on the bottom of your VRI400 in pencil.
  • Page 9: Monthly Testing

    VRI400 will automatically dial the Response Center. Within seconds, a professionally trained and friendly Care Assistant will speak to you through your VRI400. If help is needed, the Care Assistant will call responders from the Responder List that you provide.
  • Page 10: Using The Console Help Button

    Your VRI400 can be set to Check-In with you up to five specific times each day. At each specified time, your VRI400 will sound a series of long and short beeps. You will have a few minutes to tell your VRI400 that everything is okay by pressing your Personal Help Button, Console Help Button, Cancel Button or the Test/Learn Button.
  • Page 11: Using The Automatic Voice Test Feature (Recommended Option)

    Home position. 9.3 Cancel Button The red Cancel Button is located on the right side of your VRI400. It is used to help your VRI400 learn additional Personal Help Buttons and to exit various test modes. Whenever the...
  • Page 12: Test/Learn Button

    15 seconds of activation; otherwise, the Response Center will already be on the line with you. The Response Center is ready 24 hours a day, therefore, it is best to allow your VRI400 to complete the call and tell the Care Assistant that you accidentally activated your VRI400. Your Care Assistants are always there even when help is not needed.
  • Page 13: Monitoring A Test Call

    Your VRI400 is equipped with an internal rechargeable battery. The battery provides power to your VRI400 for up to 80 hours if AC power is lost. The battery condition is constantly monitored while the battery powers your VRI400. If the battery condition drops to a warning level, a “Low Battery”...
  • Page 14: Power

    This light is normally green. If your VRI400 becomes unplugged from the AC power receptacle, the POWER Light will be red. It is important not to connect your VRI400 to an AC power receptacle that is controlled by a light switch. If the wall switch is turned off, the POWER Light will be red even if the Power Cube is plugged into a power receptacle.
  • Page 15: Troubleshooting

    13.0 Troubleshooting In normal mode of operation, the POWER Light on your VRI400 is green. Please contact your Service Provider for assistance. Symptom Description Solution POWER Light is VRI400 is not receiving power. Turn the Power Switch on and make sure the power cube is plugged into a power outlet that has power.
  • Page 16: Message Summary

    17.0 Service Your VRI400 and Personal Help Buttons are designed to provide you security and peace of mind for many years. Any service or repairs to your VRI400 or Personal Help Buttons must be performed through your Service Provider at VRI400.
  • Page 17: Warranty

    Your VRI400 and Personal Help Buttons are manufactured to high and exacting specifications and are designed to provide you security and peace of mind for many years. VRI400 warrants that the products it sells is free from defects in material and workmanship for a period of two years from the date of shipment to the original customer.
  • Page 18: Notes

    19.0 NOTES The Personal Help Buttons and internal receiver supplied with your VRI400 are designed and tested to high specific standards. However, due to laws of physics, vagaries of radio transmissions and the limited output power allowed by the FCC, there are some limitations to be considered: •...

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