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Summary of Contents for Sencore AG4800X/XS
- Page 1 AG 4800X/XS High Density Modular Frame User Manual July 2019 Form 8192A www.sencore.com | 1.605.978.4600 Revision 1.0...
- Page 2 Inquiries should be made directly to those companies. This document may also have links to third-party web pages that are beyond the control of Sencore. The presence of such links does not imply that Sencore endorses or recommends the content on those pages. Sencore acknowledges the use of third-party open source software and licenses in some Sencore products.
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Page 3: Revision History
Revision History Date Version Description Author 05/03/2019 Initial Release Page | 3... -
Page 4: Table Of Contents
Table of Contents Revision History Introduction Documentation Conventions Interface Elements User Entered Text Referenced Guides Menu Sequences Important Instructions Contacting Technical Support Before You Begin Overview Features Workflow Hardware Overview Front Panel Overview AG 4800X/XS Interior Rear Panel Overview openGear Rear Modules Supports AG 4800 and AG 4800A Rear Modules Identifying an AG 4800X/XS Rear Module Rear Module Types... - Page 5 Replacing the AG 4800X/XS Door Technical Specifications Dimensions AG 4800X/XS Power Supply Card Slots Frame Controller and Fans GFC-8322 Reference Inputs Environment Service Information Sencore One-Year Warranty Returning Products for Service or Calibration RMA Number Shipping the Product. Glossary Page | 5...
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Page 6: Introduction
Introduction This guide covers the installation and use of the AG 4800X/XS openGear High Density Modular Frame. The following chapters are included: • “Introduction” summarizes the guide and provides important terms, and conventions. • “Before You Begin” provides general information to keep in mind before installing and configuring your AG 4800X/XS. -
Page 7: Important Instructions
IP Address, Subnet Mask, and Gateway for your device. Contacting Technical Support At Sencore, we take pride in the quality of our products, but if problems occur, help is as close as the nearest telephone. -
Page 8: Before You Begin
Before You Begin If you have questions pertaining to the operation of AG 4800X/XS, please contact us at the numbers listed in the section “Contacting Technical Support”. Our technical staff is always available for consultation, training, or service. Overview The AG 4800X/XS frame offers the flexibility of independent rear modules for connectivity to a wide array of interfaces such as BNC, twisted-pair audio, and fiber. - Page 9 Gigabit Ethernet is only available with the MFC-OG3-N installed in the AG 4800X/XS frame. REF 2 GFC-8322 REF 1 SLOT 1 SLOT 2 SLOT 3 +12V, -7.5V SLOT 4 SLOT 5 SLOT 6 SLOT 7 SLOT 8 SLOT 9 CAN BUS FAN CTRL SLOT 10...
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Page 10: Hardware Overview
Hardware Overview Your AG 4800X/XS frame is a 2RU modular frame, designed to accommodate openGear cards. A complete list of available openGear cards is available on our website. Front Panel Overview This section briefly summarizes the features of the AG 4800X/XS front panel. Figure 3.1 AG 4800X/XS —... -
Page 11: Ag 4800X/Xs Interior
AG 4800X/XS Interior This section briefly summarizes the features of the interior of the AG 4800X/XS chassis. Figure 3.2 AG 4800X/XS — Interior Features with Door Removed 1. Power Supplies The AG 4800X/XS frame can accommodate two front-loaded power supplies. However, each frame comes standard with one power supply (the power supply on the left in Figure 3.2). -
Page 12: Rear Panel Overview
Rear Panel Overview This section briefly summarizes the features of the AG 4800X/XS rear panel. Figure 3.3 AG 4800X/XS — Rear Panel 1. PS1 Power Supply Connector This connector is the AC Connector for the main power supply. Refer to the section “Connecting to a Power Supply”... -
Page 13: Identifying An Ag 4800X/Xs Rear Module
Identifying an AG 4800X/XS Rear Module There are two ways to identify an AG 4800X/XS frame rear module: • the notched top of the rear module, and • a small notch on the bottom left corner of the rear module that fits into a second seating slot on the midplane of the AG 4800X/XS frames. -
Page 14: Physical Installation
Physical Installation If you have questions pertaining to the installation of AG 4800X/XS, please contact us at the numbers listed in the section “Contacting Technical Support”. Our technical staff is always available for consultation, training, or service. For More Information on... •... -
Page 15: Airflow Requirements
Airflow Requirements Under some conditions, the ambient air temperature inside rack-mount cabinets can be greater that the ambient temperature within a room. For safe long term reliability, ensure the ambient air temperatures at the AG 4800X/XS frame front intake area are within the product’s specified operating temperature range. Adequate ventilation within a rack frame must also be maintained. -
Page 16: Power Supply Connectors (Psu1, Psu2)
Power Supply Connectors (PSU1, PSU2) There are two power supply connectors located on the back of the AG 4800X/XS: • PSU1 — This connector is designated as the AC Connector for the first power supply. • PSU2 — This connector is designated as the AC Connector for the second power supply. Where the connectors are located is dependent on the frame you are using. -
Page 17: Ethernet Cabling
Ethernet Cabling The exact steps for connecting to your facility via an ethernet network depends on the network requirements of your facility. Contact your IT Department before connecting to your facility network to ensure that there are no conflicts. DashBoard uses the open SLP protocol to locate openGear frames on the network. - Page 18 To Ethernet Network Figure 5.1 AG 4800X/XS Frame — Ethernet Cabling Page | 18...
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Page 19: Reference Cabling
Reference Cabling The AG 4800X/XS frame includes two independent looping reference BNCs (REF 1, REF 2) with connection to each card slot. Each REF BNC accepts a single composite or tri-level sync signal to feed timing information to the openGear cards installed in the frame. GFC-8322 Overview The GFC-8322 receives the analog reference signals driven to the REF 1 and REF 2 BNCs located on the rear panel of AG 4800X/XS frame. -
Page 20: Troubleshooting
To loop a reference signal Connect the REF 1 LOOP BNC on the rear panel of the first frame to the REF 1 IN BNC on the rear panel of the next frame using a 75ohm coaxial cable. Continue looping the REF connectors across the frames that you want reference to this signal. Ensure that the last frame in the video referencing loop has a 75ohm termination connected to its REF 2 IN BNC. -
Page 21: Using Dashboard
Using DashBoard This chapter provides instructions for launching DashBoard, displaying the AG 4800X/XS in the Tree View of DashBoard, and accessing the interfaces for the openGear cards installed in your frame. Overview Each AG 4800X/XS frame reports the openGear cards installed in its chassis as sub-nodes in DashBoard. Each openGear card can be configured and monitored independently via its options in DashBoard. -
Page 22: Re-Naming The Ag 4800X/Xs Frame In The Tree View
Click Next > The New TCP openGear Frame Connection dialog opens. In the IP Address box, type the IP address of the AG 4800X/XS frame. To request that DashBoard detect the frame properties automatically Click Detect Frame Information Verify that DashBoard retrieves the correct port, name, unique identifier, and other connection information from the specified IP address. -
Page 23: Removing An Ag 4800X/Xs Frame From The Tree View In Dashboard
The interface for the Network Controller Card displays in the DashBoard window. In the following example, the interface for an MFC-OG3-N displays. Select the Network tab. Enter a new name for the AG 4800X/XS frame in the Frame Name field. Press Enter Click... -
Page 24: Auto-Discovery
Auto-Discovery Selecting for an auto-detected AG 4800X/XS frame will temporarily remove the frame but the frame will re- appear in the Tree View again due to the auto-discovery feature of DashBoard. You must first disable the auto- discovery feature before you can remove a frame in this instance. Refer to the DashBoard User Manual for details on configuring the auto-discovery feature. - Page 25 Double-click an openGear card node to displays its interface in DashBoard. In the example below, the AG4400 was selected. Page | 25...
- Page 26 If your openGear card has multiple interfaces: a. Expand the openGear card node. b. Double-click a sub-node to display that interface in the DashBoard window. In the example below, the Configuration interface for an AG 4400 is displayed. Page | 26...
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Page 27: Maintenance
Maintenance This chapter summarizes maintenance tasks such as installing a new frame power supply, cleaning the frame air filter, and replacing the Cooling Fan Module. Installing a Frame Power Supply The AG 4800X/XS is a power factor corrected supply, capable of working with all world AC standards (100-240V). Each supply has an indicator LED on its front panel, and an error detection circuit that monitors the power supply operation. -
Page 28: Replacing The Frame Air Filter
To clean the air filter Brush any loose dust off of the filter. Place the filter under warm running water to remove any remaining dust. On one side of the filter is a foam filter material. When rinsing, water should flow out of this side. Remove the filter from the water and thoroughly pat dry with a towel to remove any moisture. -
Page 29: Replacing The Cooling Fan Module
Contact your Sencore sales representative to order a Cooling Fan Module Replacement Kit. Replacing the AG 4800X/XS Door The Cooling Fan Module Replacement Kit includes the fan board and filter pre-installed in a new AG 4800X/XS frame door. -
Page 30: Technical Specifications
Technical Specifications This chapter provides technical information for AG 4800X/XS. Specifications are subject to change without notice. Dimensions Table 9.1 Technical Specifications — Chassis Dimensions Item Specifications Number of RU 3.5” (8.89cm) Height 19” (48.26cm) Width 17.7” (45cm) Depth Weight (two power supplies installed) 20lb (9.07kg) AG 4800X/XS Power Supply Table 9.2 Technical Specifications —... -
Page 31: Frame Controller And Fans
Frame Controller and Fans Table 9.4 Technical Specifications — Frame Controller and Fans Item Specifications Max. Power: +12V Rail 4A, 48W Max. Power: -7.5V Rail 0.2A (1.5W) Total 50W maximum GFC-8322 Table 9.5 Technical Specifications — GFC-8322 Item Specifications Max. Power: +12V Rail 0.2A (2.4W) Max. -
Page 32: Service Information
Shipping the Product Once an RMA number has been issued, the unit needs to be packaged and shipped back to Sencore. It’s best to use the original box and packaging for the product but if this not available, check with the customer service representative for the proper packaging instructions. -
Page 33: Glossary
Glossary The following terms are used throughout this guide: Active image — the portion of the video picture area (production aperture) that is being utilized for output content. Active image excludes letterbox bars and pillarbox bars. Card — openGear terminal devices within openGear frames, including all components and switches. CBR —... - Page 34 Sencore Inc. 3200 Sencore Drive Sioux Falls, SD 57107 USA www.sencore.com 1.605.978.4600 Copyright © 2019, Sencore Inc.
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