Advanced Audio Mixing - Plantronics MDA524 QD User Manual

Advanced audio mixing

Plantronics Hub for Window/Mac software is required to use the audio mixing features. Load the
software by visiting plantronics.com/software.
Play greeting
This setting allows the user to select a voice file to play when answering a call. Open Plantronics
Hub for Windows/Mac and choose Settings > General > Software settings>Play greeting. The
drop down menu values are OFF (default) and ON. When the user selects On, he will be prompted
to select an audio (.wav) file.
Once the Play greeting feature is turn on it remains on until it is turned off.
NOTE Adjusting PC volume will adjust the volume that the desk phone caller hears. Adjust the
volume to a safe level with the volume wheel.
Record voice notes*
This setting mutes a desk phone call so that the user can record voice notes to the PC that the
customer on the desk phone cannot hear. Select Record voice notes from the Mac top bar or PC
system tray.
Play PC Audio*
This setting allows the user to play a PC audio and hear in his headset that the desk phone caller
cannot hear. Select Play PC audio from the Mac top bar or PC system tray.
*These settings are dynamic, which means that they are turned on during a call and will turn off
when that call ends.
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