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5
Guarantee and service
If you need information or if you have a problem, please visit the Philips
website at www.philips.com or contact the Philips Customer Care
Centre in your country (you find its phone number in the worldwide
guarantee leaflet). If there is no Consumer Care Centre in your country,
go to your local Philips dealer or contact the Service Department of
Philips Domestic Appliances and Personal Care BV.
6
Troubleshooting
If problems should arise with your curler and you cannot solve them
with the information below, please contact the nearest Philips service
centre or the Philips Customer Care Centre in your country.
Problem
The appliance
does not work
at all.
Cause
The power socket to
which the appliance
has been connected
may not live.
The mains cord of
the appliance may be
damaged.
Solution
Ensure the socket is live.
If the mains cord is
damaged, you must have
it replaced by Philips, a
service centre authorised
by Philips or similarly
qualified persons in order
to avoid a hazard.
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