Table of Contents
Advertisement
SERIAL CIM FOR SERVSWITCH™ SUMMIT
5. Troubleshooting
5.1 T
T
HINGS TO
RY
If you don't get a device prompt:
1. If the KV1518A's screen is displayed on your monitor with the top and bottom
help windows, make sure that it indicates "On Line" status. If not, press [Esc]
to return to On-Line Mode.
2. Make sure that the KV1518A and the attached device are both receiving
power. The KV1518A's power supply should be securely connected to both the
KV1518A and a working outlet. Its LED (next to the 6-pin mini-DIN PS/2
mouse connector) should flicker quickly if data is being transmitted and blink
once per second at other times.
3. Make sure that the cable between the KV1518A and the device is securely
attached at both ends.
4. Make sure that the serial-communication settings of the KV1518A match those
of the device. Press [Alt] + [F2] to check the KV1518A's settings in its Setup
Screen.
If you don't get any video or the video is degraded or distorted:
1. Make sure that all of your cables are connected securely.
2. Make sure that your monitor can handle 800 x 600 video resolution at a
refresh rate of 60 Hz.
3. If you're at a remote user station's monitor, make sure that you aren't trying to
run CAT5 cable too far end-to-end. The total length of CAT5 cabling from the
serial device to the monitor shouldn't be greater than 500 ft. (152.4 m).
4. If you're using a Sun keyboard at the local user station, the KV1518A will, by
default, try to output legacy Sun compatible composite video on its HD15
connector. You'll need to temporarily attach a PS/2 keyboard, press [Alt] +
[F2] to bring up the Setup Screen (see Section 4), and change the video
setting so that the KV1518A outputs VGA video even when a Sun keyboard is
attached.
10
Advertisement
Table of Contents
