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Telephone Helpline: 1300225960
Troubleshooting
If your POLAR appliance develops a fault, please check the following table before making a call to the
Helpline or your POLAR dealer.
Fault
The appliance is not
working
The appliance turns on,
but the temperature is
too high/low
The appliance is
leaking water
The appliance is
unusually loud
The display lamp does
not illuminate
Door does not shut
GC870-A_GC871-A_CS627-A_CS628-A_A5_v2_170829.indb 5
Probable Cause
The unit is not switched on
Plug and lead are damaged
Fuse in the plug has blown
Power supply
Internal wiring fault
Too much ice on the evaporator
Condenser blocked with dust
Doors are not shut properly
Appliance is located near a
heat source or air flow to the
condenser is being interrupted
Ambient temperature is too high
Unsuitable foodstuffs are being
stored in the appliance
Appliance is overloaded
Factory default parameters
adjusted
The appliance is not properly
levelled
Loose nut/screw
The appliance has not been
installed in a level or stable
position
Lamp needs replacing
Light not turned On
Dirt/obstacle in runners
Solution
Check the unit is plugged in correctly and
switched on
Call POLAR agent or qualified Technician
Replace the fuse
Check power supply
Call POLAR agent or qualified Technician
Defrost the appliance
Call POLAR agent or qualified Technician
Check doors are shut and seals are not
damaged
Move the refrigerator to a more suitable
location
Increase ventilation or move appliance to a
cooler position
Remove any excessive hot foodstuffs or
blockages to the fan
Reduce the amount of food stored in the
appliance
Call or qualified technician
Adjust the screw feet to level the appliance
(if applicable)
Check and tighten all nuts and screws
Check installation position and change if
necessary
Call POLAR agent or qualified technician
Ensure Light button has been pressed
properly
Clean runners
AU
AU
5
2017/8/29 17:50
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