Frequently Asked Questions - Philips SPH8208/12 User Manual

12 Frequently
asked questions
Is the LCD screen touch-enabled?
The LCD screen is not touch-enabled. After
you turn on the PhotoFrame, you can use the
touch boarder on the front panel to control the
PhotoFrame.
Can I use the PhotoFrame to delete photos
on a memory card?
Yes, it supports operations to delete photos
on external devices such as a memory card.
Ensure that you enable the delete function on a
memory card available on the PhotoFrame.
Why does not my PhotoFrame show some of
my photos?
• The PhotoFrame plays only JPEG photos
(maximum: 8000 x 6000 pixel resolution)
and progressive JPEG photos (maximum:
1024 x 768 pixel resolution).
• Ensure that these photos are not damaged.
Why does my PhotoFrame not show some of
my video fi les?
• The PhotoFrame plays most video clips
of a digital still camera in M-JPEG (*.avi/*.
mov), MPEG-1 (*.mpg), MPEG-4 (*.avi/*.
mov/*.mp4), H.263 (*.avi/*.mov) format.
Some video clips might have compatibility
issues when played on your PhotoFrame.
Before playing, ensure that these video
clips are compatible with your PhotoFrame.
• Ensure that the size of the video fi les are
applicable to your PhotoFrame (For details,
see "Product information" in the User
Manual).
• Ensure that the video fi les are not
damaged.
Why cannot my PhotoFrame show video fi les
even I could see them in [Browse] mode, and I
played them before?
Ensure that [Slideshow Photo Only] is not
enabled.
To play video in slideshow mode:
1. In slideshow mode, tap .
2. In the displayed option menu, select
[Slideshow Photo Only].
3. In the displayed message, select [No] and
then tap OK to confi rm.
Now you can play these video fi les in slideshow.
Why does my PhotoFrame not show some of
my music fi les?
The PhotoFrame only supports MP3 (MPEG
Audio Layer III) music fi les. Ensure that these
MP3 (MPEG Audio Layer III) music fi les are not
damaged.
Why does the PhotoFrame not go into auto-
off status after I set it?
Ensure that you set the current time, auto-
off time, and auto-on time correctly. The
PhotoFrame automatically turns off its display
exactly at the auto-off time. If the time has
already passed for the day, it starts to enter
auto-off status at the specifi ed time from the
next day.
Can I increase the memory size to store more
pictures on the PhotoFrame?
No. The internal memory of the PhotoFrame is
fi xed and cannot be expanded. However, you
could switch between different photos by using
different storage devices on the PhotoFrame.
The PhotoFrame is ON but the PhotoFrame
does not respond anymore. What can I do?
Ensure that the PhotoFrame is turned on. Then,
use a pin to trigger the RESET button located
on the back to restore the system.
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