Diagnostic Reports - Blackberry Curve 8900 User Manual
Blackberry smartphone user guide
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Also See for Curve 8900:
- Getting started manual (48 pages) ,
- Safety and product information (35 pages) ,
- Start here (4 pages)
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User Guide
Diagnostic reports
About diagnostic reports
Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless
network or access services such as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic
report. Your wireless service provider or administrator can use the report to help you troubleshoot the problem.
Run a diagnostic report
1.
On the Home screen, click the Options icon.
2. Click Mobile Network.
3. Press the Menu key.
4. Click Diagnostics Test.
5. Press the Menu key.
6. Click Run.
View a diagnostic report
1.
On the Home screen, click the Options icon.
2. Click Mobile Network.
3. Press the Menu key.
4. Click Diagnostics Test.
5. Highlight a report.
6. Press the Menu key.
7. Click View Report.
Submit a diagnostic report
1.
On the Home screen, click the Options icon.
2. Click Mobile Network.
3. Press the Menu key.
4. Click Diagnostics Test.
5. Highlight a report.
6. Press the Menu key.
7. Click Email Report or PIN Report.
Delete a diagnostic report
1.
On the Home screen, click the Options icon.
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Service books and diagnostic reports
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Troubleshooting
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