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ClearClick HD Capture Box Platinum Edition Users Manual & Quick Start Manual

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User's Manual &
Quick Start Guide
2-Year Warranty & USA-Based Tech Support
For tech support, email us at:
support@clearclick.tech
Extend your warranty to 3 years for free by registering at:
www.clearclicksoftware.com/Register/
www.ClearClick.tech
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Summary of Contents for ClearClick HD Capture Box Platinum Edition

  • Page 1 User’s Manual & Quick Start Guide 2-Year Warranty & USA-Based Tech Support For tech support, email us at: support@clearclick.tech Extend your warranty to 3 years for free by registering at: www.clearclicksoftware.com/Register/ www.ClearClick.tech...
  • Page 2: Table Of Contents

    Table of Contents Registration, Safety Precautions, Page 3 Warranty Information What's In The Box Page 4 Device Diagrams & Explanation Page 5 Remote Control Diagram & Page 7 Explanation Quick Start Guide Page 8 Playing Back Videos On The Device Page 11 Changing Device Settings &...
  • Page 3: Safety Precautions

    Browse All Our Products! If you’re looking for fun, unique, and easy-to-use technology, we’ve got it! Please visit our website to browse all of our products: www.ClearClick.tech Safety Precautions 1. Do not disassemble the unit. 2. Please note that the device and/or plugged in USB drives may become very warm during use.
  • Page 4: What's In The Box

    • Quick Start Guide / User’s Manual NOTE: If you believe you are missing any parts, or if you received a part that is broken, please contact us directly at parts@clearclick.tech. For all other technical issues or support, please contact us at support@clearclick.tech.
  • Page 5: Device Diagrams & Explanation

    Device Diagrams & Explanation (continued on next page)
  • Page 6 IR Receiver: Receives the signal from the remote control. Source Button: Hold down to switch your source to HDMI, VGA, YPbPr or AV. Snapshot Button: When previewing your signal, press to take a still image of your video. REC/STOP Button: Press this button to start/stop recording.
  • Page 7: Remote Control Diagram & Explanation

    Remote Control Diagram & Explanation...
  • Page 8: Quick Start Guide

    QUICK START GUIDE Many HDMI video sources are encrypted with content protection called “HDCP.” Complying with copyright laws, the HD Capture Box does not disable or override content protection. ** Therefore, if you simply plug in a content-protected HDMI video source to the HD Capture Box, it will not detect a signal or allow you to record.
  • Page 9 1. Connect the power adapter to the DC input jack (see #9 on the diagram on page 5) of the HD Capture Box. Plug in the power adapter to any power outlet. If desired, load batteries into the remote control. 2.
  • Page 10 5. By default, the HD Capture Box will assume you are trying to record an HDMI video source. If so, skip to the next step. If you are trying to record from AV/VGA/YPbPr, hold down the “Source” button on the HD Capture Box until it is set to the correct source, or press the “VGA,”...
  • Page 11 10. To play back recordings on your device, press the “PLAYBACK” button on the remote control (be sure to load batteries in it first). For more details on the playback feature, see page 11. 11. To play back or transfer recordings to your PC or Mac, remove the USB drive from your HD Capture Box after stopping the recording.
  • Page 12 How To Play Back Videos On The Device Once you’ve recorded at least one video, you may play back videos from the device to your TV using the playback feature. To do this, press the “Playback” button on the remote control.
  • Page 13 video, be sure to press the “Play/Pause” button and not the “OK” or “PLAYBACK” buttons.) To go back to “Capture” mode when you are done playing back videos, simply press the “Back” button on the remote several times until you are back in “Capture” mode.
  • Page 14 Headset Mixing On/Off: When “Headset Mixing” is on, you will be able to hear your voice and audio mix from your headset. When it’s off, you won’t hear your voice and audio mix from the headset. Time Info On/Off: When “Time Info” is on, a time stamp will appear in the bottom right corner when recording &...
  • Page 15 Color Temperature: Medium, Warm, User and Cool are options. Aspect Ratio: Auto, 4:3, 16:9, Zoom 1, Zoom 2 and Just Scan are options. (Default: 16:9) SOUND Settings Sound Mode: Standard, Music, Movie, Sports and User are options. Equalizer: 120 Hz, 500 Hz, 1.5 KHz, 5 KHz and 10 KHz are options.
  • Page 16 How To Connect Your HD Capture Box To Your PC & Record Directly To Your PC (Using the GXPlayer Software) 1. Download the GXPlayer from the below link: http://www.clearclicksoftware.com/GXPlayer.zip 2. Connect your HD Capture Box to the power adapter as normal and connect your HDMI source to the “IN”...
  • Page 17 6. To start recording, just click the Record button in the software. To stop recording, press the Stop button. You can also click the Snapshot button to take a still image of your source. 7. To view recorded files, click on the Folder and/or Playback icons.
  • Page 18 available. Recorded Audio Format: Sets the audio format. MP4 (MPEG-4) / MP4 (MPEG-TS) are available. Hotkey for Recording: Sets the hotkey for starting and stopping recording of video. Recorded Video Format: Sets the video format. Language: Sets the language to be displayed on the screen.
  • Page 19 How To Live Stream with OBS (PC Only) 1. If you have not already, install the drivers for the device by installing the “GXPlayer” software from: http://www.clearclicksoftware.com/GXPlayer.zip 2. After installing the software/drivers, using the included micro USB cable, connect the “USB TO PC” port on the HD Capture Box to your PC.
  • Page 20 How To Live Stream with XSplit (PC Only) 1. If you have not already, install the drivers for the device by installing the “GXPlayer” software from: http://www.clearclicksoftware.com/GXPlayer.zip 2. After installing the software/drivers, using the included micro USB cable, connect the “USB TO PC” port on the HD Capture Box to your PC.
  • Page 21 FULL LICENSE IS INCLUDED on the software card included which will fully unlock the software once you activate it. If you have any trouble with activating your software, just email us at licenses@clearclick.tech and we will assist you. 1. Download the VideoPad software from: http://www.clearclicksoftware.com/VideoPad5.zip 2.
  • Page 22 3. Run the software and choose to activate the software. Enter the activation code that was emailed to you. 4. You can now start using the software! 5. For complete instructions on how to use the VideoPad software, please refer to this website: https://www.nchsoftware.com/videopad/tutorial.html...
  • Page 23: Troubleshooting

    Troubleshooting My video doesn’t show up or there is a message saying “No Signal.” A) Most HDMI sources are encrypted with content protection called “HDCP.” Due to legal reasons, the HD Capture Box does NOT disable or override this content protection. ** Therefore, if you simply plug in a content- protected HDMI video source to the HD Capture Box, it will not detect a signal or allow you to...
  • Page 24 simply saying that an HDMI splitter makes it theoretically possible. You are legally responsible for your own use of HDMI splitters with this device. Please follow all the copyright laws in your country. B) Please make sure the HDMI or AV source input is connected properly: HDMI sources should be connected to the “HDMI IN”...
  • Page 25 drive that is a recognized name brand (for example, SanDisk or Samsung). USB Flash Drives should be 32 GB or smaller. USB Hard Drives should be 2 TB or smaller. If you are unable to use a new drive/card, please re- format your drive using your computer, and make sure the format is a “Full Format,”...
  • Page 26 I have a question that isn’t listed here, or need further support. We would be happy to help! Please email us at support@clearclick.tech with your order number, and we will get back to you as soon as possible.
  • Page 27: Technical Specifications

    Technical Specifications Supported Video Resolutions 4K2K (3840x2160 30p). 1920x1080 (50p). 1920x1080 (60p), 1920x1080 (24p). 1920x1080 (25p). 1920x1080 (30p), 1920x1080 (50i) Input 1920x1080 (60i). 1360x768 (60p) 1280x1024 (60p). 1280x720 (60p). 1280x768 (60p) 1280x800 (60p). 1024x768 (60p) 720x480 (60i). 720x480 (50i). 640x480 (60p) 720x480 (60p).
  • Page 28 support@clearclick.tech...