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TVU
One
TM
Set Up and Operating Guide
Model - TM1000 v2
(TVU Version 6.0)
Version 0.7
857 Maude Avenue, Mountain View, CA 94043
Telephone: (650) 969-6732 • FAX: (650) 969-6747
www.tvunetworks.com
Printed in U.S.A.
© 2017 TVU networks Corporation

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  • Page 1 Set Up and Operating Guide Model - TM1000 v2 (TVU Version 6.0) Version 0.7 857 Maude Avenue, Mountain View, CA 94043 Telephone: (650) 969-6732 • FAX: (650) 969-6747 www.tvunetworks.com Printed in U.S.A. © 2017 TVU networks Corporation...
  • Page 2 Trademark Notices TVU Networks Corporation Trademark Information The following are trademarks of TVU Networks Corporation and/or its affiliates in the United States and/or other countries: TVU®, TVU Networks®,TVU One™, TVU Me™, TVU Grid™, TVU Anywhere™, TVU MLink™, TVU RPS™, TVU Era™, TVU Dashboard™, TVU Sports™ and TVUPack...
  • Page 3: Table Of Contents

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide CONTENT INTRODUCTION ............................1 ABOUT THIS GUIDE ............................1 TVU ONE UNIT AND BATTERY SAFETY AND AIRLINE TRAVEL GUIDELINES ........1 CAUTION ............................... 1 WARNING ..............................2 IMPORTANT SAFETY INSTRUCTIONS ....................... 2 AC Adapter ................................
  • Page 4 TVU One TM1000 v2 in V6.0 Set Up and Operating Guide ............................. 34 PGRADE IRMWARE ..........................35 ROGRESS DOWNLOAD SIM C ....................36 ONFIGURING ARDS VIA OMMAND IP C ................38 ETTING THERNET ONNECTION VIA OMMAND ................39 ONFIGURING A...
  • Page 5: Introduction

    UIDE This operational guide provides instruction for setting up the unit and a brief overview of the available components for this transmitter: TVU One TM1000 v2 that's running TVU Version 6.0. Before you begin setting up the TVU Transmitter, we suggest that you identify the de- vices you intend to use with the unit including: cameras, cables, power sources, mo- dems and unit accessories.
  • Page 6: Warning

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide  Do not leave the unit in an automobile exposed to direct sunlight for a long peri- od of time with doors and windows closed  Danger of explosion or fire if battery is mistreated ...
  • Page 7: Ac Adapter

    Disconnect the AC mains plug from the AC mains socket when not in use. Use Only TVU Networks Supplied or Authorized Batteries/Chargers This device is designed to be used only with TVU Networks supplied batteries. Use only TVU Networks supplied devices/chargers to charge the supplied batteries. To see a list of qualified external batteries to use with this device, please contact TVU Networks.
  • Page 8: Quantity Limits

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Lithium metal (non-rechargeable) batteries are limited to 2 grams of lithium per battery. Lithium ion (rechargeable) batteries are limited to a rating of 100 watt hours (Wh) per battery. These limits allow for nearly all types of lithium batteries used by the average person in their electronic devices.
  • Page 9: Tvu One Transmitter Components

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide TVU O RANSMITTER OMPONENTS The TVU One TM1000 v2 transmitter in Figure 1 is comprised of the encoder, internal battery, and embedded modems. Figure 1 TVU One TM1000 v2 Standard components for the TVU Transmitter include: ...
  • Page 10: Tvu One Tm1000 V2 Transmitter Operational Indicators

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide TVU One TM1000 v2 Transmitter Operational Indicators This section describes each component of the TVU One TM1000 v2 system. Weighing just 2.2 lbs/1.0 kg, the TM1000 v2 transmitter fits easily in the average person's hand.
  • Page 11: Encoder Side Panel View

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Encoder Side Panel View Figure 3 shows the input / output connections on the TM1000 v2 transmitter and each input / out is described in Table 1. Figure 3A Input / Output panel...
  • Page 12 TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Figure 3B Label Connection TVU One Input / Output Description Embedded Mo- SIM card slots 1-6 dems VOIP output Audio component – 3.5 mm mini audio output jack USB Slots...
  • Page 13: Tvu One Tm1000 V2 Setup Tips

    ETUP Internal Battery The TVU One TM1000 v2 internal battery is designed to fit within the transmitter unit, but it can also be easily removed. Complete battery power management for the TVU One system is available on the LCD touch screen as well as on the Receiver interface.
  • Page 14: Tvu One Bag Configuration

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide TVU One Bag Configuration The TVU One is designed to be used as a standalone transmitter, or in a bag configura- tion. The TVU One bag can be worn as a belt pack. Figure 5 is the front of the bag.
  • Page 15: Tvu One Tm1000 V2 Lcd Touch Screen

    OUCH CREEN The TVU One TM1000 v2 has an LCD touch screen interface that allows for transmission control while out in the field. When the TVU One is first turned on, the user will see the status display screen (Figure 6).
  • Page 16: Tvu One Tm1000 V2 Lcd Touch Screen Operational Tips

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Label TVU One Transmitter Live Status Screen Description Audio Input Level Monitor: Dynamically displays the audio input level (DBFS) for the unit with graphical colors Battery Status: Indicates the status of battery...
  • Page 17: Present Transmission Modes

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Figure 8 To stop a live transmission, simply tap the middle of the touch screen and a pop-up screen will appear (Figure 9). A "Stop Live" toggle will appear at the bottom of the page.
  • Page 18: Managing The Latency

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Pull down to reveal menu Figure 10 To select a transmission mode, simply scroll through the available options on the touch screen until the desired transmission mode is highlighted in green. Then click "OK" at the bottom of the screen (B).
  • Page 19: Switch The Video Encoder

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Swipe from right to left to reach the Latency menu Figure 11 To exit from the drop down menu, simply click the "X" in the top right corner (C).
  • Page 20: Data Card Monitoring

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Figure 12 To exit from the drop down menu, simply click the "X" in the top right corner (E). Data card Monitoring Access that drop down menu by sliding a finger from the top of the screen to the bot- tom.
  • Page 21: Tvu One Tm1000 V2 Unit Information

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide TVU One TM1000 v2 Unit Information Access that drop down menu by sliding a finger from the top of the screen to the bot- tom. Swipe from right to left three times to view the unit information interface (Figure 14).
  • Page 22: Transmitter Status Monitoring And Control From The Web

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide RANSMITTER TATUS ONITORING AND ONTROL FROM THE From a web browser, the TVU Transmitter status can be monitored and various parts of the transmission can be controlled. This interface can be accessed using a standard web browser connected to the hotspot of the TM1000 v2.
  • Page 23 TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Figure 15 TVU Transmitter Status Screen Page 19 of 49...
  • Page 24: Ethernet

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Label TVU Transmitter Status Screen Description Scroll bar that allows users to monitor and control all aspects of a transmission includ- ing datacards, Ethernet, Wi-Fi, BGAN, Receiver, and return video feed...
  • Page 25: Wi-Fi

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Label TVU Transmitter Ethernet Status Screen Description IP Address: Entered manually if in Static mode; automatically generated if in DHCP mode Mask: Entered manually if in Static mode; automatically generated if in DHCP mode Gateway: Entered manually if in Static mode;...
  • Page 26: Hotspot

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Label TVU Transmitter Wi-Fi Status Screen Description Scan: Scan for available networks and will display the list of available networks to se- lect from the center box Security Type: Drop down menu displays the security type of the connection...
  • Page 27: Modem

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Label TVU Transmitter Hotspot Status Screen Description Connected Client Lists: Displays list of devices connected via Hotspots SSID: Allows you to customize the Hotspot SSID Password: Allows you to customize Hotspot password (Note: the new password must...
  • Page 28: Upload

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Label TVU Transmitter Modem Status Screen Description APN: Obtain APN information from the network carrier Clear: Press to clear all the settings Table 8 Upload The Upload screen gives you the ability to assign uploaded files to a particular receiver.
  • Page 29: Bgan Configuration

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Figure 21 Label TVU Transmitter BGAN Status Screen Description Device Name: Displays the device name Signal: Displays the signal strength Linked: Indicates if the BGAN is connected Link Type: Indicates the BGAN link type...
  • Page 30 TVU One TM1000 v2 in V6.0 Set Up and Operating Guide B. Check Automatically register with the network after BGAN terminal switches on and then click OK. Then power off the BGAN device. 2. Connect the BGAN to the TM1000 v2 by Ethernet cable.
  • Page 31: Receiver Status

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Figure 24 If there is no BGAN connected, the menu will display "No Device Detected" (Figure 25). Figure 25 Note: If you require additional assistance, please contact TVU Networks Customer Sup- port at +1 650 440 4812.
  • Page 32: Return Video Feed

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Figure 26 R Status screen Label Record Mode: Controls and Functions Description R: Displays receiver name. To view a different available receiver, click the drop down menu to scroll through the options.
  • Page 33: Hdmi Video

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide The latency of the return feed or SDI feed is about 3 seconds (under normal conditions) Resolution is 320x240 and includes 2-ch of audio. The return feed / SDI feed is not in- tended as cue channel, but rather provides those in the field with a confidence monitor or the ability to monitor another source.
  • Page 34: Ip Source

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Figure 28 Label TVU Transmitter Video Feedback Status Screen Description Displays available transmitters that can be streamed for video return purposes Pack: Provides a low-res return feed of your TVU transmission for monitoring purpos- es.
  • Page 35: Recording

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Figure 29 Label TVU Transmitter IP Source Screen Description SDI: This is the camera source connected to the TVU Transmitter IP Source: Allows users to add an IP source with which to go live...
  • Page 36 TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Note: The TVU device is always recording when it is powered on and a valid video source is connected. Figure 30 Label TVU Transmitter Recording Status Screen Description Mark In: Marks the IN point of a segment in the recorded video on the TVU Transmit- Mark Out: Marks the OUT point of the segment in recorded video on the TVU Trans- mitter.
  • Page 37: Alert

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Label TVU Transmitter Recording Status Screen Description This section displays all the recordings completed on the selected day as well as the size of the file. To select a specific video file, simply click on the check box next the...
  • Page 38: Audio Channels

    The Audio tab allows uses to switch the audio channels between two and four channels. Note: TVU One TM1000 v2 that's running Version 6.0 allows audio only transmission through the BNC connector, and it's up to 4 channels. By default, the screen will show black screen during the transmission.
  • Page 39: Progress Download

    This is the key to enable or disable the Progressive Download feature. If the TVU Trans- ceiver or TVU Receiver is available, TVU One TM1000 v2 can automatically trigger the immediate upload of a mirror image high-resolution clip from its SSD to the transceiver or receiver by pressing the camcorder's record button.
  • Page 40: Configuring Sim Cards Via Command Text

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Configuring SIM Cards via Command Text Should a supported card require further configuration and you would like to configure the card via command text instead of through the remote web/iPhone page, this may be done by using a USB keyboard to enter the dialing settings.
  • Page 41 TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Figure 37 Slot Information Screen C. Select your menu number choice and press Enter; this example uses menu item "5: Set/Change dialing instruction of this card." Note: that the red underlined text on the screen is data input by the user:...
  • Page 42: Setting Ethernet Ip Connection Via Command Text

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Setting Ethernet IP Connection via Command Text The TM1000 v2 gigabit Ethernet interface can also be configured via command text. By default the eth0 interface will attempt to lease an IP address through DHCP and no fur- ther action will be required.
  • Page 43: Configuring A Wi-Fi Connection Via Command Text

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Figure 42 IP Status Screen E. Your Ethernet connection should now be ready to use. Configuring a Wi-Fi Connection via Command Text To configure the TVU Transmitter to connect to a wireless network through command text, follow these steps: 1.
  • Page 44 TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Figure 43 Wireless Command Screen B. Type "S" in the command line to scan for active wireless networks in range and press Enter. Figure 44 Active Link Screen C. Type "C" in the command line and press Enter to connect to an available network.
  • Page 45: Configuring The Tvu One For Hotspot (Optional)

    TVU N ONTACTING ETWORKS At TVU networks, we value our customers and are committed to ensuring a high level of satisfaction. Should you ever need assistance with your TVU Transmitter, please contact us at one of our numbers below: Technical Support: Phone: +1.650.440.4812...
  • Page 46: Product Specifications Tvu One Transmitter

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Product Specifications TVU One Transmitter Table 16 Page 42 of 49...
  • Page 47 TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Table 17 Page 43 of 49...
  • Page 48: Appendix A: Troubleshooting Video Quality

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide A: T PPENDIX ROUBLESHOOTING IDEO UALITY Troubleshooting Video Quality Using the Status indicators in Normal and Advanced Modes The Status counters offer a visual indication of specific technical aspects of the current live ses- sion.
  • Page 49 TVU One TM1000 v2 in V6.0 Set Up and Operating Guide ditions are always a factor when working over multiple connections simultaneously, some error correction is always required. As a rule in difficult environments, the lower the latency, the more data is required for error correction to sustain a stable video transmission.
  • Page 50: Appendix B: Bit Central Integration (Optional)

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide the Quality indicator is fluctuating between 750 and 1800. Uncorrected errors are ap- pearing in the video output. Suggestions  Try increasing the delay in 0.5 second increments until the uncorrected errors stop appearing.
  • Page 51: Appendix C: Autosync File Transfer Using Wireless Hotspot

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide received at the Transceiver, they will be automatically ingested into the specified Bit Central server. Figure 47 Files must be completely downloaded before they are ingested into the Bit Central serv-...
  • Page 52: Appendix D: Automatic Ingestion Of Usb Memory Stick Content To Tvu One

    TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Figure 48 AutoSync screen 8. Drag and drop files to be transferred into the AutoSync folder (Figure 47). D: A USB M PPENDIX UTOMATIC NGESTION OF EMORY TICK TVU O...
  • Page 53 TVU One TM1000 v2 in V6.0 Set Up and Operating Guide Users can download any of these sessions to the connected USB memory stick by select- ing the desired recording(s) followed by pressing "Copy" (B). Users will be warned if not enough space was available on the memory stick.

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