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PSA5000 Hardware Guide
Pu u b b lish h e e d Da a t t e
February 2018
Document Revision
1.1

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Summary of Contents for Pulse Secure PSA5000

  • Page 1 PSA5000 Hardware Guide Pu u b b lish h e e d Da a t t e February 2018 Document Revision...
  • Page 2 Copyright © 2014-2018, Pulse Secure, LLC. All rights reserved. All trademarks are the property of their respective owners. All specifications are subject to change without notice. Pulse Secure, LLC assumes no responsibility for any inaccuracies in this document. Pulse Secure, LLC reserves the right to change, modify, transfer, or otherwise revise this publication without notice.
  • Page 3: Table Of Contents

    Preparing for Setup ..................................... 1 Choosing a Setup Location ................................1 Physical Rack Precautions ................................2 General Server Precautions ................................2 Rack Mounting Instructions ................................... 21 Installing the Chassis into a Standard Rack ..........................21 © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 4 Hot Swap Fan Warning ................................... 38 Power Cable and AC Adapter ................................40 Certification Statements ..................................42 Japan ........................................42 Israel ........................................42 Saudi Arabia ..................................... 42 South Korea ..................................... 42 Taiwan ....................................... 42 Thailand ......................................43 © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 5: System Overview

    For added system security, the USB port has been disabled. LED Control Panel The control panel located on the front of the PSA5000 chassis includes power control buttons and status LEDs. This section describes the LED indicators and the appropriate responses.
  • Page 6: Control Panel Buttons

    An overheat condition has occurred. This may be caused by cable congestion. Blinking red (1Hz) Fan failure; check for an inoperative fan. Blinking red (0.25Hz) Power failure; check for a non-operational power supply. © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 7 Power: Indicates power is being supplied to the system power supply. This LED should be illuminated when the system is operating. Power Failure: When this LED flashes, it indicates a power failure in the power supply. © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 8: Management Port Leds

    Two LAN ports are located on the NIC card. Each Ethernet port has two LEDs: Color Description Activity Yellow (blinking) LAN active Link 10 Mbps link speed or no connection Orange 1 Gbps link speed Green 100 Mbps link speed © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 9: Beeping And Alarms

    Beeping and Alarms Beep Code Description 5 short beeps + 1 long beep every 5 seconds No memory detected in the system Continuous beep (“i” LED on front panel turns RED) System overheat condition © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 10: Hardware Specifications

    Below is the maximum power rating for the power supply: Category Description Input voltage range 100 - 240V Input current 2.6 Amps maximum Input wattage 200W Input frequency range 50 - 60Hz © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 11: Power Consumption

    Category Description Operating temperature 10°C to 35°C (50°F to 95°F) Storage temperature (-40°C) ~ 70°C (-4°F ~ 158°F) Relative humidity (operating) 8% ~ 90% (non-condensing) Relative humidity (storage) 5% - 95% (non-condensing) © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 12: Component Specifications

    The chassis can be mounted in a rack for secure storage and use. To set up your rack, see page 19. Where to Get Replacement Components Infrequently, you may need replacement parts for your system. For more details, see https://www.pulsesecure. net/support/. © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 13: Console And Initial Configuration

    9600 speed, 8 data bits, 1 stop bit, no flow control. To find your COM port in Windows, go to Start > Search > Device Manger > Ports (COM & LPT) > USB Serial Port (COM#). © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 14: Power On The System

    During this basic setup process, you define the “personality” of the PSA5000. For example, you can set up the PSA5000 to act as a Pulse Connect Secure or Pulse Policy Secure device. You can switch personalities at any time by reconfiguring the PSA5000.
  • Page 15 Enter random text (used for auth certificate) After you perform the basic setup, you are ready to license the software, verify accessibility, and complete the configuration process through the PSA5000 administrator Web console. © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 16: Change The Personality

    Start a console session. Select option 4, System Operations. Select option 5, Factory reset. Enter the number corresponding to the personality for which you want to configure the PSA5000. For example, if your screen looks like this: Please select a factory-reset personality:...
  • Page 17: Access The Web Admin Interface

    4. On the sign-in page, enter the administrator username and password you created earlier. Then click Sign In. The administrator Web console opens to the Overview page. © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 18: Licensing The System

    Licensing the System After you install the device and perform basic setup, you are ready to license it. To license your device, follow instructions received in an email from Pulse Secure. For more information, see https://www.pulsesecure.net/support. The device uses the common machine and organization names to create a self-signed digital certificate for use during product evaluation and initial setup.
  • Page 19: Installation

    A reliable ground must be maintained at all times. To ensure this, ground the rack, itself. Pay attention to power supply connections other than the direct connections to the branch circuit, such as power strips. © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 20: Physical Rack Precautions

    Warning: If you unscrew and open the chassis cover, it will void your product warranty. There is a tamper proof seal over the screws that looks like this: © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 21: Rack Mounting Instructions

    Insert the mounting screws into the thru holes in the front of the chassis and through the thru holes in the rack. Warning: Do not pick up the server by the front handles. They are designed to pull the system from a rack only. © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 22: Standard Warnings And Compliance

    The following statements are industry standard warnings, provided to warn the user of situations that have the potential for bodily injury. Should you have questions or experience difficulty, contact Pulse Secure's Technical Support department for assistance. Only certified technicians should attempt to install or configure components.
  • Page 23: General Safety

    Remove any jewelry or metal objects from your body, which are excellent metal conductors that can create short circuits and harm you if they come into contact with areas where power is present. © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 24 警告の定義 この警告サインは危険を意味します。 人身事故につながる可能性がありますので、 いずれの機器でも動作させる前に、 電気回路に含まれる危険性に注意して、 標準的な事故防止策に精通して下さい。 此警告符号代表危 。 您正处于可能受到 重 害的工作环境中。在您使用 始工作之前,必 充分意 到触 的危 ,并熟 掌握防止事故 生的 准工作程序。 根据 每 警告 尾的声明号 找到此 的安全性警告 明的翻 文本。 此警告符號代表危險。 您正處於可能身體可能會受損傷的工作環境中。在您使用任何設備之前,請注意觸電的危險,並且要熟悉預防事故發生的標準工作程序。請 依照每一注意事項後的號碼找到相關的翻譯說明內容。 © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 25 ‫פיזית אפשרית. במידה ויש שאלות או היתקלות בבעיה כלשהי, יש ליצור קשר עם מחלקת תמיכה‬ ‫.טכנית של סופרמיקרו. טכנאים מוסמכים בלבד רשאים להתקין או להגדיר את הרכיבים‬ ‫.יש לקרוא את הנספח במלואו לפני התקנת או הגדרת הרכיבים במארזי סופרמיקרו‬ © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 26 Gebruik de nummers aan het eind van elke waarschuwing om deze te herleiden naar de desbetreffende locatie. BEWAAR DEZE INSTRUCTIES © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 27: Installation Instructions

    ‫.יש לקרוא את הוראות התקנה לפני חיבור המערכת למקור מתח‬ ‫اقر إرشادات التركيب قبل توصيل النظام إلى مصدر للطاقة‬ 시스템을 전원에 연결하기 전에 설치 안내를 읽어주십시오. Waarschuwing Raadpleeg de installatie-instructies voordat u het systeem op de voedingsbron aansluit. © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 28: Circuit Breaker

    ‫המכשיר המגן מפני הקצר החשמלי הוא לא יותר מ‬ 20 V, 250 ‫هذا المنتج يعتمد على معداث الحمايت مه الدوائرالقصيرة التي تم تثبيتها في‬ ‫المبنى‬ :‫تأكد من أن تقييم الجهاز الوقائي ليس أكثر من‬ V 20A, © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 29: Power Disconnection Warning

    Warnung Das System muss von allen Quellen der Energie und vom Netzanschlusskabel getrennt sein, das von den Spg.Versorgungsteilmodulen entfernt wird, bevor es auf den Chassisinnenraum zurückgreift, um Systemsbestandteile anzubringen oder zu entfernen. © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 30 Voordat u toegang neemt tot het binnenwerk van de behuizing voor het installeren of verwijderen van systeem onderdelen, dient u alle spanningsbronnen en alle stroomkabels aangesloten op de voeding(en) van de behuizing te verwijderen © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 31: Equipment Installation

    ‫.צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫لتزكيب واستبدال أو خدمة هذا الجهاس‬ ‫يجب أن يسمح فقط للمىظفيه المؤهليه والمدربيه‬ 경고! 훈련을 받고 공인된 기술자만이 이 장비의 설치, 교체 또는 서비스를 수행할 수 있습니다. © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 32: Restricted Area

    (This warning does not apply to workstations). アクセス制限区域 このユニッ トは、 アクセス制限区域に設置されるこ とを想定しています。 アクセス制限区域は、 特別なツール、 鍵と錠前、 その他のセキュ リティの手段を用いてのみ出入りが可能です。 警告 此部件 安 在限制 出的 所,限制 出的 所指只能通过使用特殊工具、 和 匙或其它安全手段 出的 所。 警告 此裝置僅限安裝於進出管制區域,進出管制區域係指僅能以特殊工具、鎖頭及鑰匙或其他安全方式才能進入的區域。 © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 33 Dit apparaat is bedoeld voor installatie in gebieden met een beperkte toegang. Toegang tot dergelijke gebieden kunnen alleen verkregen worden door gebruik te maken van speciaal gereedschap, slot en sleutel of andere veiligheidsmaatregelen. © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 34: Redundant Power Supplies

    électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées. ‫אם קיים יותר מספק אחד‬ !‫אזהרה‬ ‫ליחדה יש יותר מחיבור אחד של ספק. יש להסיר את כל החיבורים על מנת לרוקן‬ ‫.את היחידה‬ © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 35: Backplane Voltage

    Cuando el sistema está en funcionamiento, el voltaje del plano trasero es peligroso. Tenga cuidado cuando lo revise. Attention Lorsque le système est en fonctionnement, des tensions électriques circulent sur le fond de panier. Prendre des précautions lors de la maintenance. © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 36: Comply With Local And National Electrical Codes

    機器の取り付けはその地方および国の電気規格に準拠する必要があり ます。 警告 安 必 符合本地与本国 气法 。 警告 Warnung Die Installation der Geräte muss den Sicherheitsstandards entsprechen. ¡Advertencia! La instalacion del equipo debe cumplir con las normas de electricidad locales y nacionales. © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 37: Product Disposal

    Ultimate disposal of this product should be handled according to all national laws and regulations. 製品の廃棄 この製品を廃棄処分する場合、 国の関係する全ての法律 ・ 条例に従い処理する必要があります。 警告 本 品的 弃处理 根据所有国家的法律和 章 行。 警告 本產品的廢棄處理應根據所有國家的法律和規章進行。 Warnung Die Entsorgung dieses Produkts sollte gemäß allen Bestimmungen und Gesetzen des Landes erfolgen. © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 38: Hot Swap Fan Warning

    ファン ・ ホッ トスワップの警告 シャーシから冷却ファン装置を取り外した際、 ファンがまだ回転している可能性があります。 ファンの開口部に、 指、 ドライバー、 およびその他のも のを近づけないで下さい。 警告 当您从机架移除 扇 置, 扇可能仍在 动。小心不要将手指、螺 起子和其他物品太靠近 扇 警告 © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 39 Het is mogelijk dat de ventilator nog draait tijdens het verwijderen van het ventilatorsamenstel uit het chassis. Houd uw vingers, schroevendraaiers en eventuele andere voorwerpen uit de buurt van de openingen in de ventilatorbehuizing. © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 40: Power Cable And Ac Adapter

    Netzteile. Verwendung anderer Kabel und Adapter kann zu einer Fehlfunktion oder ein Brand entstehen. Elektrische Geräte und Material Safety Law verbietet die Verwendung von UL-oder CSA-zertifizierte Kabel, UL oder CSA auf der Code für alle anderen elektrischen Geräte als Produkte von Pulse Secure nur bezeichnet gezeigt haben.
  • Page 41 Appareils électroménagers et de loi sur la sécurité Matériel interdit l'utilisation de UL ou CSA câbles certifiés qui ont UL ou CSA indiqué sur le code pour tous les autres appareils électriques que les produits désignés par Pulse Secure seulement. ‫חשמליים ומתאמי‬...
  • Page 42: Certification Statements

    South Korea 이 기기는 업무용(A급) 전자파 적합기기로서 판매자 또는 사용자는 이 점을 주의하시기 바라며, 가정외의 지역에서 사용하는 것을 목적으로 합니다. Taiwan 警告使用者 : 這是甲類的資訊產品 , 在居住的環境中使用時 , 可能會造成射頻干擾 , 在這種情況下 , 使用者會被要求採取某 些適當的對策 © 2018 Pulse Secure, LLC. All rights reserved...
  • Page 43: Thailand

    PSA5000 Hardware Guide Thailand เครื ่ อ งโทรคมนาคม และอุ ป กรณ์ น ี ้ มี ค วามสอดคล้ อ งตามข้ อ ก าหนดของ กทช. © 2018 Pulse Secure, LLC. All rights reserved...

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