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Problem
The remote control does not
function properly.
The WAC3500 Center's screen
is stuck in a menu or shows no
response for a long period of
time (2-5 minutes).
'No Disc'/ 'Cannot read CD' is
displayed.
Sound cannot be heard or is of
poor quality.
The disc skips tracks.
Sound skips during MP3/WMA
playback.
Some files on the USB device
are not displayed.
Radio reception is poor
There is interference on the
radio reception whenever the
Center is near my PC.
Such interference happens to
most built-in tuner products.
Some WADM functions cannot
be used.
90
Solution
• Reduce the distance between the remote control and the
set.
• Insert the batteries with their polarities (+/- signs) aligned
as indicated.
• Replace the batteries.
• Point the remote control directly towards the IR sensor.
First try to press
y
to enter the power saving mode. If the
problem persists, disconnect and reconnect the power plug
to restart the WAC3500.
• Insert a suitable disc.
• Check if the disc is inserted with graphic printed side
facing up.
• Wait for the moisture condensation on the lens to clear.
• Replace or clean the disc, see 1.5 Maintenance.
• Use a finalized CD-RW or CD-R.
• Adjust the volume.
• Disconnect the headphones.
• Deactivate MUTE.
• Connect the speakers properly.
• Replace or clean the disc.
• Deactivate SHUFFLE.
• The MP3 / WMA file may be made at a compression level
exceeding 320kbps. Use a lower compression level to rip
audio CD tracks.
• Replace or clean disc.
• Only completely recorded MP3 / WMA files can be found
and played by WAC3500. Check if the file has been
recorded completely.
• DRM-protected WMA files cannot be played on
WAC3500.
• If the signal is too weak, adjust the antenna or connect an
external antenna for better reception.
• Increase the distance between the set and your TV or
VCR.
• Install the supplied FM wire antenna for better reception.
• Keep the Center at least 1 meter away from your PC.
Your anti-virus software might affect the running of the
WADM.Turn off your anti-virus software temporarily.
Troubleshooting
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