•
I f it still does not work, please use User Data
Format to reset the phone.
My phone can't charge properly
•
M ake sure you are using an alcatel battery
and the charger from the box
•
M ake sure your battery is inserted properly
and clean the battery contact if it's dirty.
It must be inserted before plugging in the
charger
•
M ake sure that your battery is not
completely discharged; if the battery power
is empty for a long time, it may take around
20 minutes to display the battery charger
indicator on the screen.
•
M ake sure charging is carried out under
normal conditions (0°C to +40°C)
•
W hen abroad, check that the voltage input
is compatible
My phone can't connect to a network or "No
service" is displayed
•
T ry connecting in another location
•
V erify the network coverage with your
operator
•
C heck with your operator that your SIM
card is valid
•
T ry selecting the available network(s)
manually
•
T ry connecting at a later time if the network
is overloaded
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