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9. Troubleshooting
If you encounter problems when using this DVD player, check the
following points before requesting service. If the problem remains
unsolved, go to the Philips web site www.welcome.philips.com/
us_en/, or contact Philips (see Contact information). When you
contact Philips, ensure that your micro system is nearby and the
model number and serial number are available.
To keep the warranty valid, never try to repair the system yourself.
Symptom
Screen shows 'no
Signal'.
No power
Distorted picture
Completely dis-
torted picture /
no colour in the
TV screen
Remedy
• Check if the DVD player has been powered
on.
• Check if the AV cable is properly connected.
• Check if both plugs of the mains cord are
properly connected.
• Check if there is power at the AC outlet by
plugging in another appliance.
• Check if battery pack is inserted appropri-
ately.
• Check if car adaptor is connected appropri-
ately.
• Check the disc for fingerprints and clean with
a soft cloth, wiping from centre to edge.
• Sometimes a small amount of picture distor-
tion may appear. This is not a malfunction.
The NTSC/PAL setting may be in the wrong
status. Match your TV's setting with the player's
setting.
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