Navien LonWorks Gateway Installation & Operation Manual
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Navien LonWorks Gateway Installation & Operation Manual

Navien LonWorks Gateway Installation & Operation Manual

For interfacing navien products: to building automation systems and smc cloud: lonworks
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Installation & Operation Manual
LonWorks Gateway Start-up Guide
For Interfacing Navien Products:
To Building Automation Systems and SMC Cloud:
LonWorks
APPLICABILITY & EFFECTIVITY
Explains LonWorks Gateway and how to install it.
The instructions are effective for the above as of October 1, 2019.

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Summary of Contents for Navien LonWorks Gateway

  • Page 1 Installation & Operation Manual LonWorks Gateway Start-up Guide For Interfacing Navien Products: To Building Automation Systems and SMC Cloud: LonWorks APPLICABILITY & EFFECTIVITY Explains LonWorks Gateway and how to install it. The instructions are effective for the above as of October 1, 2019.
  • Page 2 Quick Start Guide 1. Record the information about the unit. (Section 3.1) 2. Set the device’s COM settings and Node-ID for each of the devices that will connect to the gateway. (Section 3.3) 3. Connect the gateway 6 pin RS-485 connector to the RS-485 network that is connected to each of the devices. (Section 4.2) 4.

  • Page 3: Table Of Contents

    SETUP THE GATEWAY Appendix B.2 Securing Gateway with Passwords 5.1 Connect the PC to the Gateway via the Ethernet Port Appendix C. Vendor Information – Navien 5.1.1 Changing the Subnet of the Connected PC Appendix C.1 NFB-C Single Boiler Modbus RTU Mappings to LonWorks Appendix C.2 NFB-C Main 1 Sub 1 - Sub 31 Modbus RTU...
  • Page 4 List of Figures Figure 31: SMC Cloud Login Page Figure 1: Gateway Ports Figure 32: SMC Cloud Privacy Policy Figure 2: Supported Point Count Capacity Figure 33: SMC Cloud Landing Page Figure 3: Registers per Device Figure 34: Ethernet Port Location Figure 4: COM Settings Figure 35: Error Messages Screen Figure 5: Gateway...

  • Page 5: Certification

    1. CERTIFICATION 1.1 LonMark Certification LonMark International is the recognized authority for certification, education, and promotion of interoperability standards for the benefit of manufacturers, integrators and end users. LonMark International has developed extensive product certification standards and tests to provide the integrator and user with confidence that products from multiple manufacturers utilizing LonMark devices work together.

  • Page 6: Introduction

    2.1 Gateway The gateway is an external, high performance building automation multi-protocol gateway that is preconfigured to automatically communicate between Navien’s products (hereafter called “device”) connected to the gateway and automatically configures them for LonWorks®. It is not necessary to download any configuration files to support the required applications. The gateway is pre-loaded with tested profiles/ configurations for the supported devices.

  • Page 7: Setup For Gateway

    Any connected serial device MUST have the same baud rate, Model Part Number ● data bits, stop bits, and parity settings as the gateway. LonWorks Gateway GXXX001933 Figure 4 specifies the device serial port settings required to ● communicate with the gateway.

  • Page 8: Interfacing Gateway To Devices

    4. INTERFACING GATEWAY TO DEVICES 4.1 Gateway Connection Ports 4.2 NFB-301C/399C boiler Connections to Gateway There are two ways to power the gateway. One method is to use the boiler PCB (printer circuit board). The other is to use the included power supply in the box.

  • Page 9: Biasing The Rs-485 Device Network

    4.3 Wiring LonWorks Devices to the Switch LonWorks Terminal (off) Figure 8: RS-485 Biasing Switch on the Gateway Wire the LonWorks device network to the LonWorks Gateway ● Terminal. - Use approved cable per the FT-10 installation guidelines. LonWorks has no polarity.

  • Page 10: Power-Up Gateway

    4.4 Power-Up Gateway If using the external power supply provided, apply power to the ● gateway power terminal pins +L and -N as shown below. There are two ways to power the gateway. One method is to Gateway 6 use the boiler PCB (printer circuit board). The other is to use the Boiler Pins Pin # Pin Terminal Assignment...

  • Page 11: Use The Gateway Web Configurator To Setup The Gateway

    5. USE THE GATEWAY WEB CONFIGURATOR TO SETUP THE GATEWAY 5.1 Connect the PC to the Gateway via the 5.1.1 Changing the Subnet of the Connected PC Ethernet Port The default IP Address for the gateway is 192.168.1.24, Subnet Mask is 255.255.255.0. If the PC and gateway are on different IP First, connect a Cat-5 Ethernet cable (straight through or cross- networks, assign a static IP Address to the PC on the 192.168.1.xxx over) between the local PC and gateway.
  • Page 12 This Page Intentionally Left Blank USE THE GATEWAY WEB CONFIGURATOR TO SETUP THE GATEWAY...

  • Page 13: Configure The Gateway

    6. CONFIGURE THE GATEWAY 6.1 Accessing the Gateway Web 4. From the Web App landing page (Figure 17), click the Configure tab. Configurator 1. Navigate to the IP Address of the gateway on the local PC using one of two methods: Open a web browser and enter the IP Address of the ●...

  • Page 14: Selecting Profiles For Devices Connected To Gateway

    6.2 Selecting Profiles for Devices 6. Then press the “Submit” button to add the Profile to the list of devices to be configured. Connected to Gateway 7. Repeat this process until all the devices have been added. 1. In the Web Configurator, the Active Profiles are shown below the Configuration Parameters.

  • Page 15: How To Start The Installation Over: Clearing Profiles

    7. HOW TO START THE INSTALLATION OVER: CLEARING PROFILES Follow the steps outlined in Section 6.1 to access the gateway Web Configurator. 1. The Web Configurator is displayed as the landing page. 2. At the bottom-left of the page, click the “Clear Profiles and Restart”...

  • Page 16: Commissioning Gateway On A Lonworks

    8. COMMISSIONING GATEWAY ON A LONWORKS NETWORK Commissioning may only be performed by the LonWorks For Windows 10: administrator. 1. Find the search field in the local computer’s taskbar (usually to the right of the windows icon ( ) and type in “Control Panel”. 8.1 Commissioning Gateway on a 2.

  • Page 17: Smc Cloud User Setup, Registration And Login

    9. SMC CLOUD USER SETUP, REGISTRATION AND LOGIN 9.1 User Setup 3. Fill in the name, phone number, and password fields and check the checkbox to agree to the privacy policy and terms of service. Request an invitation to SMC Cloud from the manufacturer’s support team and follow the instructions below to set up login 4.

  • Page 18: Figure 28: Smc Cloud Connection Problems Message

    4. If the gateway cannot reach the SMC Cloud server, the 6. To input the device location, do one of the following: following message will appear. Enter the address in the address field. ● Click the “Get Current Location” button to auto-populate. ●...

  • Page 19: Login To Smc Cloud

    9.3 Login to SMC Cloud After the gateway is registered, go to www.smccloud.net and type in the appropriate login information as per registration credentials. Figure 33: SMC Cloud Landing Page Figure 31: SMC Cloud Login Page If the login password is lost, see the SMC Cloud Start-up Note Guide for recovery instructions.

  • Page 20: Appendix A. Troubleshooting

    Appendix A. Troubleshooting Appendix A.1 Lost or Incorrect IP Address Appendix A.2 Viewing Diagnostic Information 1. Ensure that FieldServer Toolbox is loaded onto the local PC. Otherwise, download the FieldServer Toolbox.zip via the Sierra 1. Type the IP Address of the gateway into the web browser or Monitor website’s Software Downloads.

  • Page 21: Appendix A.4 Led Diagnostics For Communications Between Gateway And Boilers

    Appendix A.4 LED Diagnostics for Appendix A.5 Take a FieldServer Diagnostic Communications Between Gateway and Capture Boilers When there is a problem on-site that cannot easily be resolved, perform a diagnostic capture before contacting support so that See the diagram below for gateway LED Locations. support can quickly solve the problem.

  • Page 22: Appendix A.5.2 Using Fs-Gui

    5. Step 1: Take a Log. 6. Step 2: Send Log a. Click on the diagnose icon of the desired device. a. Once the diagnostic test is complete, a .zip file is saved on the PC. b. Ensure “Full Diagnostic” is selected (this is the default). b.
  • Page 23 3. Go to Full Diagnostic and select the capture period. 4. Click the Start button under the Full Diagnostic heading to start the capture. When the capture period is finished, a Download button will ● appear next to the Start button. 5.

  • Page 24: Appendix B. Additional Information

    Appendix B. Additional Information Appendix B.1 Update Firmware Appendix B.2 Securing Gateway with Passwords To load a new version of the firmware, follow these instructions: Access to the gateway can be restricted by enabling a password on 1. Extract and save the new file onto the local PC. the FS-GUI Passwords page –...

  • Page 25: Appendix C. Vendor Information - Navien

    Appendix C. Vendor Information – Navien Appendix C.1 NFB-C Single Boiler Modbus RTU Mappings to LonWorks Point Name LonWorks Name LonWorks SNVT SH operation on/off control nviSH_OpOnOC_XXX SNVT_switch Outdoor reset curve usage enable nviOtRsCrUsE_XXX SNVT_switch WWSD enable nviWWSD_Enbl_XXX SNVT_switch DHW operation ON/OFF control...
  • Page 26 SNVT_time_min Cascade Initial op units setting nviCsInOpUnt_XXX SNVT_count_f CH supply min temperature setting nviCHSupMnTp_XXX SNVT_temp_p CH supply max temperature setting nviCHSupMxTp_XXX SNVT_temp_p CH return min temperature setting nviCHRetMnTp_XXX SNVT_temp_p CH return max temperature setting nviCHRetMxTp_XXX SNVT_temp_p Vendor Information – Navien...

  • Page 27: Appendix C.2 Nfb-C Main 1 Sub 1 - Sub 31 Modbus Rtu Mappings To Lonworks

    Sub04 Frozen protection mode nvo04FrzPrMd_XXX SNVT_switch Sub04 Error state nvo04ErrSt_XXX SNVT_switch Sub04 Boiler enable status nvo04BlEnSta_XXX SNVT_switch Sub04 Boiler pump op Status nvo04BlPmOpS_XXX SNVT_switch Sub05 Burner op state nvo05BrnOpSt_XXX SNVT_switch Sub05 Frozen protection mode nvo05FrzPrMd_XXX SNVT_switch Vendor Information – Navien...
  • Page 28 SNVT_switch Sub11 Error state nvo11ErrSt_XXX SNVT_switch Sub11 Boiler enable status nvo11BlEnSta_XXX SNVT_switch Sub11 Boiler pump op Status nvo11BlPmOpS_XXX SNVT_switch Sub12 Burner op state nvo12BrnOpSt_XXX SNVT_switch Sub12 Frozen protection mode nvo12FrzPrMd_XXX SNVT_switch Sub12 Error state nvo12ErrSt_XXX SNVT_switch Vendor Information – Navien...
  • Page 29 SNVT_switch Sub18 Error state nvo18ErrSt_XXX SNVT_switch Sub18 Boiler enable status nvo18BlEnSta_XXX SNVT_switch Sub18 Boiler pump op Status nvo18BlPmOpS_XXX SNVT_switch Sub19 Burner op state nvo19BrnOpSt_XXX SNVT_switch Sub19 Frozen protection mode nvo19FrzPrMd_XXX SNVT_switch Sub19 Error state nvo19ErrSt_XXX SNVT_switch Vendor Information – Navien...
  • Page 30 SNVT_switch Sub25 Error state nvo25ErrSt_XXX SNVT_switch Sub25 Boiler enable status nvo25BlEnSta_XXX SNVT_switch Sub25 Boiler pump op Status nvo25BlPmOpS_XXX SNVT_switch Sub26 Burner op state nvo26BrnOpSt_XXX SNVT_switch Sub26 Frozen protection mode nvo26FrzPrMd_XXX SNVT_switch Sub26 Error state nvo26ErrSt_XXX SNVT_switch Vendor Information – Navien...
  • Page 31 SNVT_count_f Cascade On/Off state nvoCsOnOffSt_XXX SNVT_count_f CC Average Heating capacity nvoCCAvgHtCp_XXX SNVT_lev_percent CC Maximum Heating capacity nvoCCMaxHtCp_XXX SNVT_count_f Primary total flow nvoPriTotFlw_XXX SNVT_count_f Average primary Supply temperature nvoAvPrSupTp_XXX SNVT_temp_p Average primary return temperature nvoAvPrRetTp_XXX SNVT_temp_p Vendor Information – Navien...
  • Page 32 SNVT_count_f Sub02 Current Heat capacity nvo02CurHtCp_XXX SNVT_lev_percent Sub02 Supply temperature nvo02SupTmp_XXX SNVT_temp_p Sub02 Return temperature nvo02RetTmp_XXX SNVT_temp_p Sub02 Maximum Heat capacity nvo02MaxHtCp_XXX SNVT_count_f Sub02 Exhaust temperature nvo02ExhTmp_XXX SNVT_temp_p Sub02 Total time after installation nvo02TotTmIn_XXX SNVT_count_f Vendor Information – Navien...
  • Page 33 Sub05 Operation Status nvo05OpStat_XXX SNVT_count_f Sub05 Main Error code nvo05MnErrCd_XXX SNVT_count_f Sub05 Current Heat capacity nvo05CurHtCp_XXX SNVT_lev_percent Sub05 Supply temperature nvo05SupTmp_XXX SNVT_temp_p Sub05 Return temperature nvo05RetTmp_XXX SNVT_temp_p Sub05 Maximum Heat capacity nvo05MaxHtCp_XXX SNVT_count_f Sub05 Exhaust temperature nvo05ExhTmp_XXX SNVT_temp_p Vendor Information – Navien...
  • Page 34 Sub07 Total amount of gas nvo07TotGas_XXX SNVT_count_f Sub08 Operation Status nvo08OpStat_XXX SNVT_count_f Sub08 Main Error code nvo08MnErrCd_XXX SNVT_count_f Sub08 Current Heat capacity nvo08CurHtCp_XXX SNVT_lev_percent Sub08 Supply temperature nvo08SupTmp_XXX SNVT_temp_p Sub08 Return temperature nvo08RetTmp_XXX SNVT_temp_p Sub08 Maximum Heat capacity nvo08MaxHtCp_XXX SNVT_count_f Vendor Information – Navien...
  • Page 35 SNVT_count_f Sub10 Total amount of gas nvo10TotGas_XXX SNVT_count_f Sub11 Operation Status nvo11OpStat_XXX SNVT_count_f Sub11 Main Error code nvo11MnErrCd_XXX SNVT_count_f Sub11 Current Heat capacity nvo11CurHtCp_XXX SNVT_lev_percent Sub11 Supply temperature nvo11SupTmp_XXX SNVT_temp_p Sub11 Return temperature nvo11RetTmp_XXX SNVT_temp_p Vendor Information – Navien...
  • Page 36 Sub13 Current amount of gas nvo13CurGas_XXX SNVT_count_f Sub13 Total amount of gas nvo13TotGas_XXX SNVT_count_f Sub14 Operation Status nvo14OpStat_XXX SNVT_count_f Sub14 Main Error code nvo14MnErrCd_XXX SNVT_count_f Sub14 Current Heat capacity nvo14CurHtCp_XXX SNVT_lev_percent Sub14 Supply temperature nvo14SupTmp_XXX SNVT_temp_p Vendor Information – Navien...
  • Page 37 Sub16 Total time of CH operation nvo16TotTmCH_XXX SNVT_time_hour Sub16 Current amount of gas nvo16CurGas_XXX SNVT_count_f Sub16 Total amount of gas nvo16TotGas_XXX SNVT_count_f Sub17 Operation Status nvo17OpStat_XXX SNVT_count_f Sub17 Main Error code nvo17MnErrCd_XXX SNVT_count_f Sub17 Current Heat capacity nvo17CurHtCp_XXX SNVT_lev_percent Vendor Information – Navien...
  • Page 38 Sub19 Number of CH operation nvo19NmCH_Op_XXX SNVT_count_f Sub19 Total time of CH operation nvo19TotTmCH_XXX SNVT_time_hour Sub19 Current amount of gas nvo19CurGas_XXX SNVT_count_f Sub19 Total amount of gas nvo19TotGas_XXX SNVT_count_f Sub20 Operation Status nvo20OpStat_XXX SNVT_count_f Sub20 Main Error code nvo20MnErrCd_XXX SNVT_count_f Vendor Information – Navien...
  • Page 39 Sub22 Total time after installation nvo22TotTmIn_XXX SNVT_count_f Sub22 Number of CH operation nvo22NmCH_Op_XXX SNVT_count_f Sub22 Total time of CH operation nvo22TotTmCH_XXX SNVT_time_hour Sub22 Current amount of gas nvo22CurGas_XXX SNVT_count_f Sub22 Total amount of gas nvo22TotGas_XXX SNVT_count_f Vendor Information – Navien...
  • Page 40 Sub25 Return temperature nvo25RetTmp_XXX SNVT_temp_p Sub25 Maximum Heat capacity nvo25MaxHtCp_XXX SNVT_count_f Sub25 Exhaust temperature nvo25ExhTmp_XXX SNVT_temp_p Sub25 Total time after installation nvo25TotTmIn_XXX SNVT_count_f Sub25 Number of CH operation nvo25NmCH_Op_XXX SNVT_count_f Sub25 Total time of CH operation nvo25TotTmCH_XXX SNVT_time_hour Vendor Information – Navien...
  • Page 41 SNVT_lev_percent Sub28 Supply temperature nvo28SupTmp_XXX SNVT_temp_p Sub28 Return temperature nvo28RetTmp_XXX SNVT_temp_p Sub28 Maximum Heat capacity nvo28MaxHtCp_XXX SNVT_count_f Sub28 Exhaust temperature nvo28ExhTmp_XXX SNVT_temp_p Sub28 Total time after installation nvo28TotTmIn_XXX SNVT_count_f Sub28 Number of CH operation nvo28NmCH_Op_XXX SNVT_count_f Vendor Information – Navien...
  • Page 42 SNVT_count_f Sub31 Current Heat capacity nvo31CurHtCp_XXX SNVT_lev_percent Sub31 Supply temperature nvo31SupTmp_XXX SNVT_temp_p Sub31 Return temperature nvo31RetTmp_XXX SNVT_temp_p Sub31 Maximum Heat capacity nvo31MaxHtCp_XXX SNVT_count_f Sub31 Exhaust temperature nvo31ExhTmp_XXX SNVT_temp_p Sub31 Total time after installation nvo31TotTmIn_XXX SNVT_count_f Vendor Information – Navien...
  • Page 43 SNVT_time_min Cascade Initial op units setting nviCsInOpUnt_XXX SNVT_count_f CH supply min temperature setting nviCHSupMnTp_XXX SNVT_temp_p CH supply max temperature setting nviCHSupMxTp_XXX SNVT_temp_p CH return min temperature setting nviCHRetMnTp_XXX SNVT_temp_p CH return max temperature setting nviCHRetMxTp_XXX SNVT_temp_p Vendor Information – Navien...

  • Page 44: Appendix D. Reference

    Appendix D. Reference Appendix D.1 Specifications Appendix D.1.1 Compliance with UL Regulations For UL compliance, the following instructions must be met when operating gateway. The units shall be powered by listed LPS or Class 2 power supply ● suited to the expected operating temperature range. The interconnecting power connector and power cable shall: ●...

  • Page 45: Appendix E. Limited 2 Year Warranty

    Appendix E. Limited 2 Year Warranty Sierra Monitor Corporation warrants its products to be free from defects in workmanship or material under normal use and service for two years after date of shipment. Sierra Monitor Corporation will repair or replace any equipment found to be defective during the warranty period.
  • Page 46 Memo...
  • Page 47 Memo...
  • Page 48 LonWorks Gateway Start-up Guide Part Number GXXX001933 Technical Support Thank you for purchasing the Navien building automation system interface designed to convert boiler performance data to LonWorks protocols. For technical support please contact us at 800-519-8794. Version: 1.0 (October 1, 2019) 800.519.8794...

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