Philips DVP762/02 User Manual page 37

Philips dvd player dvp762 divx playback
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Problem
The player does not respond to
the Remote Control
Buttons do not work
Player does not respond to some
operating commands during playback.
DVD Player cannot read
CDs/DVDs
Menu items cannot be selected
Unable to play DivX movies
Unable to select Progressive Scan on/off – Check that the output of the video signal is switch to
No sound during DivX movies playback
The contents of the memory cards
cannot be read
Slow operations of the memory cards
The memory card cannot be inserted
Visit us at www.p4c.philips.com for service support
Troubleshooting
Solution
– Aim the Remote Control directly at the sensor
on the front of the player.
– Reduce the distance to the player.
– Replace the batteries in the Remote Control.
– Re-insert the batteries with their polarities (+/–
signs) as indicated.
– To completely reset the player, unplug the AC
cord from the AC outlet for 5-10 seconds.
– Operations may not be permitted by the disc.
Refer to the instructions of the disc jacket.
– Use a commonly available cleaning CD/DVD to
clean the lens before sending the DVD Player for
repair.
– Press STOP twice before selecting System Menu.
– Depending on the disc availability, some menu items
cannot be selected.
– Check that the DivX file is encoded with DivX 3.11,
4.x and 5.x encoder.
'YUV'.
– The audio codec may not be supported by the DVD
player.
– The memory card format is not compatible with the
player.
– Big file size or high resolution memory cards takes
longer time to read and display on the TV screen.
– Make sure the memory card is slotted correctly
before insert.
37

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