SMC Sierra Monitor Pure Humidifier ProtoAir FPA-W44 Startup Manual

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ProtoAir FPA-W44
Start-up Guide
For Interfacing Pure Humidifier Products:
Intac, Click_PLC_INTAC
To Building Automation Systems:
BACnet MS/TP, BACnet/IP, Modbus TCP/IP, Metasys N2 and SMC Cloud
APPLICABILITY & EFFECTIVITY
Explains ProtoAir hardware and how to install it.
The instructions are effective for the above as of November 2019.
Document Revision: 5.A
Auto Discovery/Web Configurator
Template Revision: 4

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Summary of Contents for SMC Sierra Monitor Pure Humidifier ProtoAir FPA-W44

  • Page 1 ProtoAir FPA-W44 Start-up Guide For Interfacing Pure Humidifier Products: Intac, Click_PLC_INTAC To Building Automation Systems: BACnet MS/TP, BACnet/IP, Modbus TCP/IP, Metasys N2 and SMC Cloud APPLICABILITY & EFFECTIVITY Explains ProtoAir hardware and how to install it. The instructions are effective for the above as of November 2019. Document Revision: 5.A Auto Discovery/Web Configurator Template Revision: 4...
  • Page 2 Pure Humidifier ProtoAir Start-up Guide Technical Support Thank you for purchasing the ProtoAir for Pure Humidifier. Please call Pure Humidifier for technical support of the ProtoAir product. Sierra Monitor Corporation does not provide direct support. If Pure Humidifier needs to escalate the concern, they will contact Sierra Monitor Corporation for assistance.
  • Page 3 Pure Humidifier ProtoAir Start-up Guide Quick Start Guide 1. Methods of Configuration: (Section 2.2) • Auto-Discovery: See Figure 1 for the table of devices that support automatic configuration. • Web Configurator: For devices that cannot be automatically configured, use a web browser to access the Web Configurator page.
  • Page 4: Table Of Contents

    Pure Humidifier ProtoAir Start-up Guide TABLE OF CONTENTS Certification ............................7 BTL Mark – BACnet ® Testing Laboratory ..................7 Introduction ............................8 ProtoAir Gateway ..........................8 Methods of Configuration ....................... 9 ProtoAir Setup ............................ 10 Record Identification Data ......................10 Point Count Capacity and Registers per Device ................
  • Page 5 Pure Humidifier ProtoAir Start-up Guide Appendix B Additional Information ......................50 Appendix B.1 Updating Firmware ......................50 Appendix B.2 BACnet: Setting Network_Number for More Than One ProtoAir on the Subnet ....50 Appendix B.3 Securing ProtoAir with Passwords ..................51 Appendix B.4 Wi-Fi Access Point Network Settings ................
  • Page 6 Pure Humidifier ProtoAir Start-up Guide LIST OF FIGURES Figure 1: Method of Configuration for the Devices ..................9 Figure 2: ProtoAir Part Numbers ......................... 10 Figure 3: Supported Point Count Capacity ....................10 Figure 4: Registers per Device ........................10 Figure 5: COM Settings ..........................
  • Page 7: Certification

    Pure Humidifier ProtoAir Start-up Guide CERTIFICATION BTL Mark – BACnet ® 1 Testing Laboratory The BTL Mark on ProtoAir is a symbol that indicates that a product has passed a series of rigorous tests conducted by an independent laboratory which verifies that the product correctly implements the BACnet features claimed in the listing.
  • Page 8: Introduction

    Pure Humidifier ProtoAir Start-up Guide INTRODUCTION ProtoAir Gateway The ProtoAir wireless gateway is an external, high performance building automation multi-protocol gateway that is preconfigured to automatically communicate between Pure Humidifier’s devices (hereafter simply called “device”) connected to the ProtoAir and automatically configures them for BACnet/IP, BACnet ®2 MS/TP, Modbus TCP/IP and Metasys It is not necessary to download any configuration files to support the required applications.
  • Page 9: Methods Of Configuration

    Pure Humidifier ProtoAir Start-up Guide Methods of Configuration The ProtoAir offers two methods of configuration: • Auto-Discovery: Supported RS-485 devices can be automatically detected and identified for addition to the ProtoAir’s configuration via the ProtoAir’s Web Configurator. (Section 6.3.1) • Web Configurator: Devices that cannot be identified by Auto-Discovery must be configured to the gateway by selecting profiles on the ProtoAir’s Web Configurator.
  • Page 10: Protoair Setup

    Pure Humidifier ProtoAir Start-up Guide PROTOAIR SETUP Record Identification Data Each ProtoAir has a unique part number located on the side or the back of the unit. This number should be recorded, as it may be required for technical support. The numbers are as follows: Model Part Number ProtoAir...
  • Page 11: Configuring Device Communications

    Pure Humidifier ProtoAir Start-up Guide Configuring Device Communications 3.3.1 Confirm the Device and ProtoAir COM Settings Match • Any connected serial device MUST have the same baud rate, data bits, stop bits, and parity settings as the ProtoAir. • Figure 5 specifies the device serial port settings required to communicate with the ProtoAir.
  • Page 12: Interfacing Protoair To Devices

    Pure Humidifier ProtoAir Start-up Guide INTERFACING PROTOAIR TO DEVICES Device Connections to ProtoAir The ProtoAir has a 3-pin Phoenix connector for connecting RS-485 or RS-232 devices on the R1 port. NOTE: Use standard grounding principles for RS-485 or RS-232 GND. Device Device ProtoAir...
  • Page 13: 4.1.1 Intac Controller Connection

    Pure Humidifier ProtoAir Start-up Guide 4.1.1 Intac Controller Connection The ProtoAir has a 3-pin Phoenix connector for connecting RS-485 devices on the R1 port. NOTE: Use standard grounding principles for RS-485 GND. Intac ProtoAir Controller Pin # Assignment J3 Pin 1 Pin 1 RS-485 + J3 pin 2...
  • Page 14: Wiring Field Port To Rs-485 Serial Network

    Pure Humidifier ProtoAir Start-up Guide Wiring Field Port to RS-485 Serial Network • Connect the RS-485 network wires to the 3-pin RS-485 connector on the R2 port. (Figure Use standard grounding principles for RS-485 GND • See Section for information on connecting to an Ethernet network. ProtoAir Wiring Pin Label...
  • Page 15: Bias Resistors

    Pure Humidifier ProtoAir Start-up Guide Bias Resistors R1 Bias Resistor DIP Switches (2 and 3) R2 Bias Resistor DIP Switches (2 and 3) Figure 11: Bias Resistor DIP Switches To enable Bias Resistors, move both the BIAS- and BIAS+ dip switches to the right as shown in Figure The ProtoAir bias resistors are used to keep the RS-485 bus to a known state, when there is no transmission on the line (bus is idling), to help prevent false bits of data from being detected.
  • Page 16: Termination Resistor

    Pure Humidifier ProtoAir Start-up Guide Termination Resistor R1 Termination Resistor DIP Switch (1) R2 Termination Resistor DIP Switch (1) Figure 12: Termination Resistor DIP Switch If the ProtoAir is the last device on the serial trunk, then the End-Of-Line Termination Switch needs to be enabled.
  • Page 17: Power-Up Protoair

    Pure Humidifier ProtoAir Start-up Guide Power-Up ProtoAir Check power requirements in the table below: Power Requirement for ProtoAir External Gateway Current Draw Type ProtoAir Family 12VDC 24VDC/AC FPA – W44 (Typical) 250mA 125mA NOTE: These values are ‘nominal’ and a safety margin should be added to the power supply of the host system.
  • Page 18: Connect The Pc To The Protoair

    Pure Humidifier ProtoAir Start-up Guide CONNECT THE PC TO THE PROTOAIR Connecting to the ProtoAir via Ethernet Connect a Cat-5 Ethernet cable (straight through or cross-over) between the local PC and ProtoAir. Ethernet Port Figure 15: Ethernet Port Location 5.1.1 Changing the Subnet of the Connected PC The default IP Address for the ProtoAir is 192.168.1.24, Subnet Mask is 255.255.255.0.
  • Page 19: Configure The Protoair

    Pure Humidifier ProtoAir Start-up Guide CONFIGURE THE PROTOAIR Accessing the ProtoAir Web Configurator • Navigate to the IP Address of the ProtoAir on the local PC by opening a web browser and entering the IP Address of the ProtoAir; the default Ethernet address is 192.168.1.24. NOTE: If the IP Address of the ProtoAir has been changed, the IP Address can be discovered using the FS Toolbox utility.
  • Page 20: Figure 18: Web App Landing Page

    Pure Humidifier ProtoAir Start-up Guide • From the Web App landing page (Figure 18), click the Settings tab and then click Configuration. Figure 18: Web App Landing Page • Then click the Profiles Configuration button to go to the Web Configurator page. Figure 19: Configure Tab NOTE: The SMC Cloud™...
  • Page 21: Select Field Protocol And Set Configuration Parameters

    Pure Humidifier ProtoAir Start-up Guide Select Field Protocol and Set Configuration Parameters • On the Web Configurator page, the first configuration parameter is the Protocol Selector. Figure 20: Web Configurator Showing Protocol Selector Parameter • Select the field protocol by entering the appropriate number into the Protocol Selector Value. Click the Submit button.
  • Page 22: Configure Devices Connected To The Gateway

    Pure Humidifier ProtoAir Start-up Guide Configure Devices Connected to the G ateway 6.3.1 Use Discovery Mode This configuration method works only with devices set as Auto-Discovery in Section 2.2. • Click the Discovery Mode button at the bottom of the screen. Figure 21: Web Configurator Showing Discovery Mode Button •...
  • Page 23: 6.3.2 Set Protoair Active Profiles

    Pure Humidifier ProtoAir Start-up Guide 6.3.2 Set ProtoAir Active Profiles This section applies to Web Configurator devices referenced in Section 2.2. • In the Web Configurator, the Active Profiles are shown below the configuration parameters. The Active Profiles section lists the currently active device profiles, including previous Web Configurator additions and any devices identified by Auto-Discovery configuration methods.
  • Page 24: Verify Device Communications

    Pure Humidifier ProtoAir Start-up Guide • To add an active profile to support a device, click the Add button under the Active Profiles heading. This will present a drop-down menu underneath the Current profile column. • Once the Profile for the device has been selected from the drop-down list, enter the value of the device’s Node-ID which was assigned in Section 3.3.2.
  • Page 25: Bacnet: Setting Node_Offset To Assign Specific Device Instances

    Pure Humidifier ProtoAir Start-up Guide BACnet: Setting Node_Offset to Assign Specific Device Instances • Follow the steps outlined in Section to access the ProtoAir Web Configurator. • The Node_Offset field shows the current value (default = 50,000). The values allowed for a BACnet Device Instance can range from 1 to 4,194,303 •...
  • Page 26: How To Start The Installation Over: Clearing Profiles

    Pure Humidifier ProtoAir Start-up Guide How to Start the Installation Over: Clearing Profiles • Follow the steps outlined in Section to access the ProtoAir Web Configurator. • At the bottom-left of the page, click the “Clear Profiles and Restart” button. •...
  • Page 27: Network Settings

    Pure Humidifier ProtoAir Start-up Guide NETWORK SETTINGS Navigate to the FS-GUI Network Settings • Open the FS-GUI page. From the Web App landing page, click the word “Diagnostics” found in blue at the bottom of the screen Figure 27: Web App Landing Page From the Web Configurator page, click on the blue “Diagnostics &...
  • Page 28: Figure 29: Fs-Gui Landing Page

    Pure Humidifier ProtoAir Start-up Guide • Find the Navigation tree on the left side of the screen. Figure 29: FS-GUI Landing Page • Click the orange arrow next to the ProtoAir CN number and title to expand the tree. • Click on the orange arrow next to Setup to expand the tree.
  • Page 29: Change The Protoair Ip Address

    Pure Humidifier ProtoAir Start-up Guide Change the ProtoAir IP Address Configure the IP settings of the ProtoAir using the following methods: • When using the Ethernet port to connect to the local network (Section 7.2.1). • When connecting the ProtoAir to a local wireless network, configure the Wi-Fi Client Settings in the ProtoAir (Section 7.2.2).
  • Page 30: 7.2.1 Update Wired Network Settings

    Pure Humidifier ProtoAir Start-up Guide 7.2.1 Update Wired Network Settings IP Settings tab is the landing page when selecting Network Settings on the navigation tree. To change the IP settings, follow these instructions: • Enable DHCP Client State to automatically assign IP Settings or modify the settings manually as needed, via these fields: IP Address, Netmask, Default Gateway and Domain Name Server1/2.
  • Page 31: 7.2.2 Update Wi-Fi Client Settings

    Pure Humidifier ProtoAir Start-up Guide 7.2.2 Update Wi-Fi Client Settings From the FS-GUI Network Settings landing page, click on the Wi-Fi Client tab. To change the Wi-Fi client settings, follow these instructions: • Set the Wi-Fi Status to ENABLED for the ProtoAir to communicate with other devices via Wi-Fi. •...
  • Page 32: 7.2.3 Common Settings

    Pure Humidifier ProtoAir Start-up Guide 7.2.3 Common Settings The Common Settings make it possible to choose the primary connection when both Ethernet and Wi-Fi Client connections are available. • From the FS-GUI Network Settings landing page, click on the Common tab. NOTE: The default Primary Connection is Ethernet.
  • Page 33: Smc Cloud User Setup, Registration And Login

    Pure Humidifier ProtoAir Start-up Guide SMC CLOUD USER SETUP, REGISTRATION AND LOGIN User Setup Request an invitation to SMC Cloud from the manufacturer’s support team and follow the instructions below to set up login details: • The “Welcome to SMC Cloud” email will appear as shown below. Figure 34: Welcome to SMC Cloud Email NOTE: If no SMC Cloud email was received, check the spam/junk folder for an email from notification@fieldpop.io.
  • Page 34: Figure 35: Setting User Details

    Pure Humidifier ProtoAir Start-up Guide • Click the “Complete Registration” button and fill in user details accordingly. Figure 35: Setting User Details • Fill in the name, phone number, password fields and click the checkbox to agree to the privacy policy and terms of service.
  • Page 35: Registration Process

    Pure Humidifier ProtoAir Start-up Guide Registration Process Once SMC Cloud user credentials have been generated, the ProtoAir can be registered onto the SMC Cloud server. • Click on the SMC Cloud™ tab on the left-hand side of the screen. Figure 36: Web App Landing Page – SMC Cloud Tab •...
  • Page 36: Figure 38: Smc Cloud Connection Problems Message

    Pure Humidifier ProtoAir Start-up Guide • If a warning message appears instead of the splash page, follow the suggestion that appears on screen. • If the ProtoAir cannot reach the SMC Cloud server, the following message will appear. Figure 38: SMC Cloud Connection Problems Message Follow the directions presented in the warning message and check that the DNS settings are set up with the following Domain Name Server (DNS) settings: DNS1=8.8.8.8...
  • Page 37: Figure 39: Smc Cloud Registration Page

    Pure Humidifier ProtoAir Start-up Guide • On the registration page, fill in user credentials and all other device information fields for registration of each individual ProtoAir in the field. Figure 39: SMC Cloud Registration Page • To input the device location, do one of the following: Enter the address in the address field Click the “Get Current Location”...
  • Page 38: Figure 40: Device Registered For Smc Cloud

    Pure Humidifier ProtoAir Start-up Guide • Once the device has successfully been registered, the following screen will appear listing the device details and additional information auto-populated by the ProtoAir. Figure 40: Device Registered for SMC Cloud Page 38 of 59...
  • Page 39: Login To Smc Cloud

    Pure Humidifier ProtoAir Start-up Guide Login to SMC Cloud After the ProtoAir is registered, go to www.smccloud.net and type in the appropriate login information as per registration credentials. Figure 41: SMC Cloud Login Page NOTE: If the login password is lost, see the SMC Cloud Start-up Guide for recovery instructions.
  • Page 40: Figure 43: Smc Cloud Landing Page

    Pure Humidifier ProtoAir Start-up Guide NOTE: For additional SMC Cloud instructions see the SMC Cloud Start-up Guide. Figure 43: SMC Cloud Landing Page Page 40 of 59...
  • Page 41: Appendix A Troubleshooting

    Pure Humidifier ProtoAir Start-up Guide Appendix A Troubleshooting Appendix A.1 Lost or Incorrect IP Address • Ensure that FieldServer Toolbox is loaded onto the local PC. Otherwise, download the FieldServer-Toolbox.zip via the Sierra Monitor website’s Software Downloads. • Extract the executable file and complete the installation. Ethernet Port Figure 44: Ethernet Port Location •...
  • Page 42: Appendix A.2 Viewing Diagnostic Information

    Pure Humidifier ProtoAir Start-up Guide Appendix A.2 Viewing Diagnostic Information • Type the IP Address of the ProtoAir into the web browser or use the FieldServer Toolbox to connect to the ProtoAir. • Click on Diagnostics Button, then click on view, and then on connections. •...
  • Page 43: Appendix A.3 Checking Wiring And Settings

    Pure Humidifier ProtoAir Start-up Guide Appendix A.3 Checking Wiring and Settings • No COMS on Modbus RTU side. If the Tx/Rx LEDs are not flashing rapidly then there is a COM issue. To fix this, check the following: A.4) Visual observations of LEDs on ProtoAir (Appendix Check baud rate, parity, data bits, stop bits Check Detector ID matches the correct device...
  • Page 44: Appendix A.4 Led Diagnostics For Communications Between Protoair And Devices

    Pure Humidifier ProtoAir Start-up Guide Appendix A.4 LED Diagnostics for Communications Between ProtoAir and Devices See the diagram below for ProtoAir FPA-W44 LED Locations. FPA-W44 Diagnostic LEDs Description The SS LED will flash once a second to indicate that the bridge is in operation. The SYS ERR LED will go on solid indicating there is a system error.
  • Page 45: Appendix A.5 Taking A Fieldserver Diagnostic Capture

    Pure Humidifier ProtoAir Start-up Guide Appendix A.5 Taking a FieldServer Diagnostic Capture When there is a problem on-site that cannot easily be resolved, perform a diagnostic capture before contacting support so that support can quickly solve the problem. There are two methods for taking diagnostic captures: •...
  • Page 46 Pure Humidifier ProtoAir Start-up Guide • Step 1: Take a Log Click on the diagnose icon of the desired device Ensure “Full Diagnostic” is selected (this is the default) NOTE: If desired, the default capture period can be changed. Page 46 of 59...
  • Page 47 Pure Humidifier ProtoAir Start-up Guide Click on “Start Diagnostic” Wait for Capture period to finish, then the Diagnostic Test Complete window will appear • Step 2: Send Log Once the Diagnostic test is complete, a .zip file is saved on the PC Choose “Open”...
  • Page 48: Appendix A.5.2 Using Fs-Gui

    Pure Humidifier ProtoAir Start-up Guide Appendix A.5.2 Using FS-GUI Diagnostic Capture via FS-GUI is only available on FieldServers with a bios updated/released on November 2017 or later. Completing a Diagnostic Capture through the FieldServer allows network connections (such as Ethernet and Wi-Fi) to be captured. Once the Diagnostic Capture is complete, email it to technical support.
  • Page 49: Appendix A.6 Wi-Fi Signal Strength

    Pure Humidifier ProtoAir Start-up Guide Appendix A.6 Wi-Fi Signal Strength Wi-Fi <60dBm – Excellent <70dBm – Very good <80dBm – Good >80dBm – Weak Figure 48: Wi-Fi Signal Strength Listing NOTE: If the signal is weak or spotty, try to improve the signal strength by checking the antenna and the ProtoAir position.
  • Page 50: Appendix B Additional Information

    Pure Humidifier ProtoAir Start-up Guide Appendix B Additional Information Appendix B.1 Updating Firmware To load a new version of the firmware, follow these instructions: 1. Extract and save the new file onto the local PC. 2. Open a web browser and type the IP Address of the FieldServer in the address bar. Default IP Address is 192.168.1.24 A.1) Use the FS Toolbox utility if the IP Address is unknown...
  • Page 51: Appendix B.3 Securing Protoair With Passwords

    Pure Humidifier ProtoAir Start-up Guide Appendix B.3 Securing ProtoAir with Passwords Access to the ProtoAir can be restricted by enabling a password on the FS-GUI Passwords page – click Setup and then Passwords in the navigation panel. There are 2 access levels defined by 2 account names: Admin and User.
  • Page 52: Appendix B.4 Wi-Fi Access Point Network Settings

    Pure Humidifier ProtoAir Start-up Guide Appendix B.4 Wi-Fi Access Point Network Settings From the FS-GUI Network Settings landing page, click on the Wi-Fi AP tab. To change the Wi-Fi AP settings, follow these instructions: • The Access Point Status Field must be ENABLED to allow connecting to the ProtoAir via Wi-Fi. •...
  • Page 53: Appendix B.5 Mounting

    Pure Humidifier ProtoAir Start-up Guide Appendix B.5 Mounting The ProtoAir can be mounted using the DIN rail mounting bracket on the back of the unit. Din Rail Bracket Figure 53: DIN Rail Page 53 of 59...
  • Page 54: Appendix B.6 Physical Dimension Drawing

    Pure Humidifier ProtoAir Start-up Guide Appendix B.6 Physical Dimension Drawing Power Port Wi-Fi Antenna Socket R2 Serial Port R1 Serial Port Figure 54: ProtoAir FPA-W44 Dimensions Page 54 of 59...
  • Page 55: Appendix C Vendor Information - Pure Humidifier

    Pure Humidifier ProtoAir Start-up Guide Appendix C Vendor Information – Pure Humidifier Appendix C.1 Intac Modbus RTU Mappings to BACnet, Metasys N2 & Modbus TCP/IP BACnet BACnet N2 Data Modbus Point Name Object Type Object ID Type Address Register RH Set Point High Limit Set point RH Low Alarm RH High Alarm...
  • Page 56: Appendix C.2 Click_Plc_Intac Modbus Rtu Mappings To Bacnet, Metasys N2 & Modbus Tcp/Ip

    Pure Humidifier ProtoAir Start-up Guide Low Fire Set point Low Fire Hysteresis Burner #2 Set point Burner #2 Hysteresis Burner #3 Set Point Burner #3 Hysteresis Post purge timer VFD Intensity Range Checking Low H2O Timer Actual Humidity Control RH Sensor High Limit RH Actual High Limit RH Sensor Water Temp Actual...
  • Page 57 Pure Humidifier ProtoAir Start-up Guide Write RH Setpoint 2045 Write High Limit Setpoint 2046 Write Operation Mode 2047 Burner Lockout Alarm 1000 Page 57 of 59...
  • Page 58: Appendix D Reference

    Pure Humidifier ProtoAir Start-up Guide Appendix D Reference Appendix D.1 Specifications ProtoAir FPA-W44 One 3-pin Phoenix connector with: RS-485/RS-232 port (TX+/RX-/gnd) One 3-pin Phoenix connector with: RS-485 (Tx+/Rx-/gnd) Electrical Connections One 3-pin Phoenix connector with: Power port (+/-/Frame-gnd) One Ethernet 10/100 BaseT port Input Voltage: 9-30VDC or 24VAC Current draw: 24VAC 0.125A Power Requirements...
  • Page 59: Appendix E Limited 2 Year Warranty

    Pure Humidifier ProtoAir Start-up Guide Appendix E Limited 2 Year Warranty Sierra Monitor Corporation warrants its products to be free from defects in workmanship or material under normal use and service for two years after date of shipment. Sierra Monitor Corporation will repair or replace any equipment found to be defective during the warranty period.

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