1. Manuals
  2. Brands
  3. comfortel Manuals
  4. Answering Machine
  5. VoIP 2500 AB
  6. Operation and configuration instructions

comfortel VoIP 2500 AB Operation And Configuration Instructions

Hide thumbs
1
Table Of Contents
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
565
566
567
568
569
570
571
572
573
574
575
576
577
578
579
580
581
582
583
584
585
586
587
588
589
590
591
592
593
594
595
596
597
598
599
600
601
602
603
604
605
606
607
608
609
610
611
Table of Contents

Advertisement

Quick Links

Download this manual
Operation and Configuration Instructions
System Telephone and Answering Machine
€
COMfortel
VoIP 2500 AB

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the VoIP 2500 AB and is the answer not in the manual?

Questions and answers

Summary of Contents for comfortel VoIP 2500 AB

  • Page 1 Operation and Configuration Instructions System Telephone and Answering Machine € COMfortel VoIP 2500 AB...

  • Page 2: Table Of Contents

    Options During an Incoming Call..................64 Accepting Incoming Calls ....................65 Rejecting Incoming Calls ....................65 Hold incoming calls......................66 Forwarding Incoming Calls ....................66 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 3 Calling a Third Subscriber and Transferring to an Active Communication Partner .... 89 Conference Calls........................90 Initiating Conference Calls....................90 Options during a Conference Call..................90 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 4 Exporting the Telephone Book ..................119 Importing the Telephone Book..................120 Redial List..........................121 Opening the Redial List ....................121 Dialling from Redial List....................122 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 5 Configuring and Operating Function Key for Call Forwarding for Subscribers ....160 Switching Call Forwarding for External Numbers On/Off..........167 Configuring and Operating Function Key for Call Forwarding for External Numbers..169 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 6 Logging Telephone Out of All Groups................216 Configuring and Operating Function Key for Group Function.......... 216 Configuring and Operating Function Key for Logging Out of All Groups ......221 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 7 Configuring Display Presentation during Macro Execution..........260 Memo ........................... 262 Creating a Memo ......................262 Retrieving a Memo......................262 Phone Lock .......................... 264 Enabling the Phone Lock....................264 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 8 Configuring Scheduled Call as Schedule Reminder............297 Configuring Scheduled Call as Call Reminder ..............298 Accepting Scheduled Call as Schedule Reminder ............299 Accepting Scheduled Call as Call Reminder ..............300 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 9 Configuring and Operating the Answering Machine ............. 342 Forwarding Incoming Calls to Answering Machine............... 343 Answering Machine Accepts Call – Call Acceptance ............344 Readiness ..........................345 Switching Readiness On/Off.................... 345 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 10 Call Recording........................394 Executing Call Recording ....................394 Configuring and Operating Function Key for Call Recording Initiation On/Off ....395 Switching Automatic Call Recording On/Off ..............396 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 11 Configuring and Operating the Function Key for Recording Voice Memos...... 442 Distribution of Messages ...................... 445 Configuring and Operating the Function Key for Distributing Messages ......445 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 12 Configuring Time Format....................486 Configuring Date Format ....................487 Call Signalling........................489 Switching Ring Signal On/Off ..................489 Configuring and Operating Function Key for Ring Signal ..........490 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 13 Configuring the SIP Transport Protocol ................526 Configuring SIP Port......................527 Configuring DTMF ......................528 Storing Root Certificate of the PBX in the Telephone............530 Configuring Fingerprint of Certificate................531 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 14 Initiating PBX Synchronisation ..................... 563 Shutting Down Telephone ....................564 Shutting Down Telephone via Configuration Manager ............ 564 Shutting Down Telephone via Telephone Menu............... 564 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 15 P ............................586 Q ............................588 R ............................588 S ............................590 T ............................591 V ............................592 W ............................. 594 Abbreviations........................595 Index ............................ 597 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 16 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 17: Important Information

    Topics – Safety Information (page 18) – Proper Use (page 19) – Technical Data (page 21) – Copyright (page 23) – Environmental Notice (page 24) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 18: Safety Information

    • Carefully select the location for installing the device and take care when cleaning the casing to ensure that no liquid can penetrate the casing. • Never make calls in humid rooms (for example, in the bathroom). COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 19: Proper Use

    If you are still not sure of the intended use of the product after reading the following section, please contact your vendor. The COMfortel VoIP 2500 AB is a VoIP system telephone. The device is designed to be integrated in a local network (LAN) as a VoIP end device on one of the following Auerswald PBXs: •...
  • Page 20 Accessories and service parts can be bought at specialised stores or in the Internet shop distriCOM at http://www.districom.de. (Delivery is provided only in Germany and to Austria.) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 21: Technical Data

    (W x H x D) Weight Approx. 1010 g COMfortel Xtension30: approx. 410 g Ambient temperature 0 to 40 °C Safety VoIP codecs G.711, G.722, iLBC COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 22 24 dBPa Headset jack pin-out DHSG BUS_IN DHSG GND Microphone - Loud speaker - Loud speaker + Microphone + DHSG + 3.3 V DHSG BUS_OUT COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 23: Copyright

    Offenders will be subject to claims for damages. All rights reserved. f Auerswald GmbH & Co. KG, 38162 Cremlingen, 2010 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 24: Environmental Notice

    Batteries and accumulators have to be discharged completely before disposal (empty/voltage-free). Batteries have to be handed in at the collection point for old batteries. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 25: Getting To Know Your Telephone

    Topics – Functions of Keys and LEDs (page 26) – Menu Options (page 28) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 26: Functions Of Keys And Leds

    The LED indicates the status depending on the key definition. F Plus/minus key Increases/decreases the volume of the ringer, the receiver or loudspeaker depending on the operating mode. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 27 L Keypad Enables number dialling as well as entering digits and letters. M Exit key Closes the opened menu. Incorrectly exited settings are not saved. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 28: Menu Options

    The following information is shown on the display while the telephone is in the idle state: A The internal telephone number of the subscriber in the PBX B Name of the subscriber in the PBX COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 29 Press the menu key to open the main menu with various menus. Press the softkeys to scroll through the selection list. Press the softkey to go to the next menu labelled in the text. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 30 If the function key has not yet been defined with a function, you can select the desired function after selecting the level to be defined. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 31 9 Space 0 . , : ’ ? ¿ ! ¡ _ Space 0 . , : ’ ? ¿ ! ¡ _ COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 32 InterCom type (for InterCom calls) C The person rerouting the call (for rerouted calls) D Internal call target (subscriber or group) E Possible Functions for Incoming Calls COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 33 Your system telephone shows possible functions during an outgoing call in the lower line of the display. Press the softkeys to scroll through the various options. Press the softkey to initiate the function currently displayed. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 34 Press the softkey to go back to the previous view. Menu Options during Query Calls The following information is displayed during a query call: COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 35 – Costs (for outgoing external calls) – Project number and name Press the softkeys to scroll through this information. Press the softkey to go back to the previous view. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 36: Menu Overview

    – TAM quick access numbers – USB storage stick – IP address – network mask – gateway – MAC address – DNS server – registration state COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 37 – automatic call acceptance – boss key – call deblocker (incoming) – call forwarding: subscriber – call restrictor (incoming) – call signal/light – call waiting COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 38 – TAM call recording – TAM edit announcement – TAM list – TAM message fwd. – TAM readiness – TAM time control – TAM voice memo COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 39 – contrast – date format – display backlight – inverse view – time format • do-not-disturb – kind of do-not-disturb • headset – automatic call acceptance COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 40 • power save mode – automatic activation – configuration – idle time – phone lock • signalling – attention tone – call waiting tone – message LED COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 41 – TAM time control – TAM voice memo • settings – automatic playback – call acceptance time – call recording tone – edit announcement – forwarding announcement COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 42: Icons

    Retrieves a memo (telephone number note). Switches an enabled telephone lock (PIN entry is required). Switches the answering machine on. Switches the answering machine off. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 43 Opens information about the current call. Display only: Loudspeaker listening is enabled. Display only: Hands-free calling is enabled. Display only: The microphone is switched off (mute). COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 44 Switches the setting for upper and lower case spelling during letter entry. Active setting: If the next letter is upper case, then the letters are automatically displayed in lower case. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 45 Initiates entry/change of the private telephone number. Initiates entry/change of the mobile telephone number. Initiates entry/change of the comment. Initiates entry/change of the call macro. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 46 The function is currently restricted for guests and users. Initiates a change to the restriction for the next function. The function is currently restricted for guests, users and subadministrators. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 47 The recording is a new message or voice memo. The recording is an old message or voice memo or one that has already been played back. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 48 Hold the key until "announcem.only" is displayed: Starts the recording of an announ- cement without the option of recording a message in response. Initiates a change to the announcement. Initiates manual control. Switches to menu/function level 1. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 49: Using The Configuration Manager

    Moreover, you can find tips on how to use the help in a targeted and efficient manner. Topics – Configuration Manager (page 50) – Help (page 58) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 50: Configuration Manager

    COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 51 3. Under User name, enter the user name sub-admin. 4. Under PIN, enter a subadmin PIN of the PBX. 5. Click Login. The configuration manager opens. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 52: Operating Instructions For The Configuration Manager

    After opening the configuration manager, the current areas are displayed in a directory tree. To show the organisation of the topics clearly, most topics have been consolidated under a main topic. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 53 You return directly to the login page. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 54 To change this, click the opened list field to make a selection. Left-click the field to open the list field. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 55 Clicking the symbol takes you to the next contact in the telephone book. Clicking the symbol takes you to the last contact in the telephone book. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 56: Switching The Language

    2. In the Language list field under Webserver configuration, select the desired language. German: Opens the configuration manager in German. English: Opens the configuration manager in English. 3. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 57: Configuring Time Lapse For Forced Logout

    5 to 60: If no action takes place in the configuration manager during the entered time period, you are automatically logged out. 3. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 58: Help

    (the tab is highlighted in yellow) The table of contents will be displayed on the left-hand side of the help window as a directory tree. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 59 By clicking a letter of the alphabet, you can go directly to the keywords under this letter. By clicking the desired keyword, you can open the belonging help page on the right-hand side of the help window. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 60 By clicking a superordinate topic, you can go to the belonging help page. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 61: Searching In The Help

    This setting only applies to the help window currently open. By clicking the icon in the help window, you can display the currently open help page in the table of contents. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 62: Printing From Within The Help

    Display: Subordinate topics are shown. Clicking the icon closes the subordinate topics. Display: The topic does not have any subordinate topics. Clicking the icon opens the corresponding help page. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 63: Telephoning

    Query Calls (page 83) – Transfer (page 86) – Conference Calls (page 90) – Hands-free Calling (page 93) – Loudspeaker Listening (page 95) – Headset Calls (page 97) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 64: Incoming Calls

    If you receive a call but you do not want to talk to the caller yourself, you can the forward the incoming call to any internal or external destination number. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 65: Accepting Incoming Calls

    (alarm calls are confirmed after first picking up the receiver). Rejecting Incoming Calls Requirements: – Knowledge of the telephone and its menu options COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 66: Hold Incoming Calls

    Requirements: – Knowledge of the telephone and its menu options When you receive a call, proceed as described in the following. 1. Select call deflection. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 67 (speed dialling key), you can forward the call by simply pressing this key and then confirming with the softkey. The previous function selection via the display is no longer applicable. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 68: Call Waiting Calls

    The second call will continue to try to get through and you can accept it at any time. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 69: Rejecting Call Waiting Calls

    Note: If you first hang up the receiver to end the current call, your telephone then rings and you can accept the incoming call as you would normally. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 70: Forwarding Call Waiting

    – Knowledge of the telephone and its menu options – Call waiting enabled When call waiting signals that there is an incoming call, proceed as described in the following. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 71 1. Select call wait.off. 2. Press the softkey. The second call will continue to try to get through and you can accept it at any time. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 72: Outgoing Calls

    Dialling from Telephone Book (page 102) – Dialling from Caller List (page 132) – Dialling from Calls List (page 126) – Dialling from Redial List (page 122) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 73: Picking Up Receiver And Dialling Telephone Number

    2. Pick up the receiver or press the hook key. Note: If you would like to exit the menu without dialling the telephone number entered, press the exit key. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 74: Initiating External Calls With Number Presentation Suppression

    In order to carry out other types of calls (for example, internal or short-code), proceed as described in the following. 1. Pick up the receiver or press the hook key. You will hear the external dial tone. 2. Select internal. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 75: Options For Unsuccessful Calls

    If the other subscriber picks up the receiver, the connection for the call is established. This deletes the callback procedure in the PBX/central office. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 76: Initiating Callback On Busy

    Note: If you do not pick up the receiver within the 20 seconds during which the central office/PBX calls you, the callback instruction is deleted. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 77: Initiating Callback On No Response

    As soon as the connection is used, the central office/PBX calls you for period of 30 seconds (or only 15 seconds for external callback). COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 78: Initiating Priority Call For Do-Not-Disturb

    – Knowledge of the telephone and its menu options If you make a query call and the number is busy but there is no response, proceed as described in the following. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 79 2. Press the softkey. You are now reconnected with the person waiting on the other line. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 80: Calls

    Executing Pickup during Call (page 267) – Executing Project Assignment during a Call (page 281) – Configuring Scheduled Call as Call Reminder (page 298) – Executing Call Recording (page 394) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 81: Retrieving Information About A Call

    The digits and characters dialled are shown on the display and you hear the corresponding tones. Muting a Call Requirements: – Knowledge of the telephone and its menu options During a call, proceed as described in the following. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 82: Ending A Call

    Note: If you would like to end a current call and then immediately make a new call, press the hook key instead and start dialling the next number within 30 seconds. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 83: Query Calls

    If the telephone number of the query call subscriber is saved on one of the freely programmable function keys (speed dialling key), you can initiate the query call by simply pressing this key (without previously selecting query/ transfer). COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 84: Options During A Query Call

    The active communication partner is indicated by , and the waiting communication partner by You continue to conduct a query call. The other communication partner is now active. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 85: Ending One Of The Two Calls

    To connect both communication partners, hang up the receiver during a query call. Or, proceed as described in the following. 1. Select conn. both calls. 2. Press the softkey. Both communication partners are connected with each other. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 86: Transfer

    You can now initiate a third call that connects the second and third communication partners with each other and then continue telephoning with your first communication partner. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 87: Transfer With Announcement

    If the subscriber being called does not accept the call, the call is transferred back to your telephone 60 seconds later (your telephone rings). COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 88: Placing External Communication Partner In Waiting Loop

    60 seconds, the exchange line connection is disconnected completely (for example, if your line was busy even for a short time). COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 89: Calling A Third Subscriber And Transferring To An Active Communication Partner

    5. Select transfer. Both previously active communication partners are connected. Then return to conducting an individual call with your first communication partner. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 90: Conference Calls

    Of course, one of your conference call partners can simply hang up so that you can continue talking with the other conference call partner alone. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 91: Initiating Splitting During A Conference Call

    1. If necessary, press the softkey in front of the name or telephone number of the conference call partner with whom you would like to end the call. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 92: Connecting Both Conference Call Partners

    – A conference call that you initiated yourself During a conference call, proceed as described in the following. • Hang up the receiver. The conference call is disconnected completely. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 93: Hands-Free Calling

    Requirements: – Knowledge of the telephone and its menu options During hands-free calling mode, proceed as described in the following. • Press the hook key. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 94: Switching On Hands-Free Calling During A Call

    • If you have already picked up the receiver or a headset is connected, press the loudspeaker key. You are conducting a normal call or a headset call. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 95: Loudspeaker Listening

    – Knowledge of the telephone and its menu options During loudspeaker listening mode, proceed as described in the following. • Press the loudspeaker key. You are conducting a normal call. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 96: Ending A Call In Loudspeaker Listening Mode

    Requirements: – Knowledge of the telephone and its menu options During loudspeaker listening mode, proceed as described in the following. • Hang up the receiver. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 97: Headset Calls

    – Headset operation enabled During a headset call or other call in headset operation, proceed as described in the following. • Press the hook key. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 98: Initiating Listen In Function On Receiver

    You can only switch off headset operation during a call using a function key configured for this purpose. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 99: Telephone Book And Telephone Number Lists

    This section describes the telephone book and the current caller and calls lists in the telephone. Topics – Telephone Book (page 100) – Redial List (page 121) – Calls List (page 125) – Caller List (page 131) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 100: Telephone Book

    If there is no contact for the letter entered (display "no hits") or the contact in question is not present, you can delete the letters entered by pressing the softkey and enter another letter. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 101 A Type of entry: business telephone number ( ), private telephone number ( mobile telephone number ( ), call macro ( B Name (contact) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 102: Dialling From Telephone Book

    Note: If you click a contact's telephone number directly, you automatically go to the page Telephone book > Edit. You can then edit the content in question. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 103: Configuring A Contact

    • Via the telephone menu Configuring a Contact via Configuration Manager Requirements: – An open configuration manager 1. Open the page Telephone book > New. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 104 USB port on the telephone. Open the page Answering machine > Data exchange and load any WAV files available in the ring tone directory on the USB memory stick. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 105 In the bottom line of the display, the number of existing entries and the maximum number of entries are displayed. 2. Press the softkey in front of new contact. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 106 If you would like to configure another contact without leaving the menu, press the softkey. Note: When entering multiple telephone numbers or call macros, the last entry configured or changed is used as the default telephone number. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 107: Editing A Contact

    (business): Defines the telephone number to be entered as a business mobile telephone number. private: Defines the telephone number to be entered as a private telephone number. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 108 Important: A changed in call acceptance/an announcement made here is only taken into account if special call acceptance/an announcement for telephone book contacts has been enabled. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 109 A Type of entry: business telephone number ( ), private telephone number ( mobile telephone number ( ), call macro ( B Name (contact) C Existing entry COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 110: Deleting A Contact

    6. If you would like to leave the menu, press the exit key. Deleting a Contact Deleting can be carried out as follows: • Via the configuration manager • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 111 PBX can only be changed using the corresponding PC software or the web interface on the PBX (internal telephone numbers with COMset, short-code numbers with COMtools). COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 112: Entering Comments For A Contact

    3. Enter the comment in the Telephone number/text entry field. The following entries are possible: Up to 40 digits Digits and characters 4. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 113: Configuring A Call Macro

    – An open configuration manager 1. Open a contact for editing or create a new contact. 2. In the Kind list field, select the macro option. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 114 Inserts a pause that lasts until the connection is established. (If no connection is possible, the macro ends.) repl/lift hands: Ends the connection or initiates, it depending on the status. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 115: Switching Specific Call Acceptance/Announcement For Telephone Book Contacts On/Off

    2. Select or clear the Specific announcements for telephone book entries check box. Enables the specific call acceptance/announcement for telephone book contacts. Disables the specific call acceptance/announcement for telephone book contacts. 3. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 116: Accepting Telephone Numbers From Dial Preparation

    2. Enter the name of the contact. The following entries are possible: Up to 16 digits Digits and characters COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 117: Accepting Telephone Numbers Into Other Menus

    3. Press the softkey to accept the telephone number in the menu for the telephone number entry. 4. Press the softkey to save the entry. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 118: Configuring Displayed Telephone Number Range For Telephone Book

    The telephone number range in question is displayed in the telephone book. The telephone number range in question is not displayed in the telephone book. 4. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 119: Exporting The Telephone Book

    All the data is transferred to a new page. There, it is arranged in rows and separated by semicolons. All of the settings made for the contact are exported. 3. Select the data (for example, with your mouse or using Ctrl+A). COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 120: Importing The Telephone Book

    3. Select the file to be imported and click Open (this text is dependent on the operating system used). 4. Click Import. The telephone book is saved in the telephone. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 121: Redial List

    The following information about the entry is shown on the display: A Caller B Outbound MSN used for the call C Consecutive number of entries/number of existing entries COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 122: Dialling From Redial List

    Note: If you have already picked up the receiver when you press the redial key, the telephone number dialled last is immediately dialled. 2. Scroll to the desired entry or press the redial key several times. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 123: Deleting Entries In Redial List

    If you would like to prevent too many entries from being entered in the redial list, you can configure the list in relation to the calls to be recorded. The following calls can be selected: • External calls • Internal calls COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 124 The call type in question is entered on the redial list. The call type in question is not entered on the redial list. 4. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 125: Calls List

    2. Select calls list. The call conducted last is displayed. The following information about the entry is shown on the display: COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 126: Dialling From Calls List

    – Knowledge of the telephone and its menu options and the required PIN, if necessary 1. Open the calls list. The call conducted last is displayed. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 127: Deleting Entries In Calls List

    Or you can delete the entire calls list via the function menu using Functions > delete data > calls list. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 128: Configuring And Operating Function Key For Calls List

    5. In the Key name entry field, enter a name for the key. The following entries are possible: Up to 16 digits Digits and characters Note: The key name is used for printing the label. 6. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 129: Configuring Calls To Be Recorded For Calls List

    • Alarm calls • Door terminal calls • Other calls The configuration can be made as follows: • Via the configuration manager • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 130 The call type in question is entered in the calls list. The call type in question is not entered in the calls list. 4. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 131: Caller List

    2. Select caller list to open the caller list (this is skipped if the other lists are empty). The last received call is displayed. The following information about the entry is shown on the display: COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 132: Dialling From Caller List

    Accepts the entry into dial preparation or into the telephone book, if applicable. Dialling from Caller List Dialling can be carried out as follows: • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 133: Deleting Entries In Caller List

    – Knowledge of the telephone and its menu options and the required PIN, if necessary 1. Open the caller list. The last incoming call is displayed. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 134: Configuring And Operating Function Key For Caller Lists

    2. Only available in installed extension modules: In the telephone displayed at the top left, click the key group in which you would like to define keys. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 135 Keys are defined on the second key level. The list of available functions is displayed. 4. Select the caller list function. 5. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 136: Configuring Calls To Be Recorded For Caller List

    Configuring Calls to be Recorded for Caller List via Telephone Menu Requirements: – Knowledge of the telephone and its menu options and the required PIN, if necessary COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 137: Configuring The Led Message Key

    Switches on LED signalling. flashing/off: Switches on LED signalling only for new entries that have not yet been viewed. always off: Switches off LED signalling. 3. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 138 + on: Switches on LED signalling. flashing only: Switches on LED signalling only for new entries that have not yet been viewed. LED always off: Switches off LED signalling. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 139: Configuring And Operating Functions

    – Speed Dialling (page 304) – Targeted Exchange Line Access (page 310) – Targeted VoIP Access Point (page 314) – Text before Answering (page 318) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 140 Configuring and Operating Functions – Voicemail Center 461/461.2 (page 322) – Waiting Field Function (page 329) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 141: Automatic Call Acceptance

    Note: Switching on automatic call acceptance automatically switches off the readiness of answering machine in a telephone. On the other hand, switching on the readiness of answering machine automatically switches off automatic call acceptance. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 142: Configuring And Operating Function Key For Automatic Call Acceptance

    Press the key to enable automatic call acceptance. At the same time, the readiness of answering machine in a telephone is disabled. switch over: Press the key to switch automatic call acceptance over. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 143 Press the key to switch automatic call acceptance over. 6. Press the softkey to accept the setting. Requirements for operating the function: – Headset operation enabled COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 144: Attention Tone For Switching Automatic Call Acceptance On/Off

    2. Select or clear the indicator tone check box. Enables the attention tone for automatic call acceptance. Disables the attention tone for automatic call acceptance. 3. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 145: Configuring Call Acceptance Time For Automatic Call Acceptance

    0 to 30: After 0 to 30 minutes, an incoming call is automatically accepted, depending on the entry. 3. Press the softkey to save the entry. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 146: Boss/Secretary Function

    If multiple boss keys have been programmed, the red blinking LED lights up next to the boss key indicating the boss telephone it is assigned to. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 147: Switching Boss/Secretary Function On Boss Telephone On/Off

    A maximum of one secretary key can be configured on a boss telephone. Multiple secretary telephones must be linked in a group. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 148 3. Click the Level 1 tab. Important: Configuring this function is only possible on the first level. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 149 The current settings for defining the key are shown on the display. 5. Press the softkey. 6. Select an internal phone number on the PBX to be the secretary telephone. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 150: Configuring And Operating Boss Key On Secretary Telephone

    The boss/secretary function is disabled. The configuration can be carried out as follows: • Via the configuration manager • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 151 Note: The key name is used for printing the label and for display. 7. Click Execute. Requirements for operating the function: – A suitably configured secretary key on the boss telephone COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 152 Digits and characters 9. Press the softkey to accept the setting. Requirements for operating the function: – A suitably configured secretary key on the boss telephone COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 153: Call Deblocker (Incoming) - Vip Numbers

    1. Press the menu key and open the menu functions > Call Deblocker. icon indicates the current setting. 2. Select the desired option: switch on: Enables the call deblocker. switch off: Disables the call deblocker. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 154: Configuring And Operating Function Key For Call Deblocker (Incoming)

    Pressing the key disables the call deblocker. switch on: Pressing the key enables the call deblocker. switch over: Pressing the key switches the call deblocker on and off. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 155 Pressing the key enables the call deblocker. switch over: Pressing the key switches the call deblocker on and off. 6. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 156 – A call deblocker configured on the PBX and assigned to the subscriber – Authorisation in the PBX for Controlling of the PBX via telephone – Kind of do-not-disturb configured to all (PBX) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 157: Call Forwarding

    In this way, a person that is not a member of this group and therefore cannot log in, can receive these calls. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 158: Kinds Of Call Forwarding

    The telephone being called rings for a certain amount of time. If the call is not accepted, it is forwarded. Note: A different destination can be configured for each of the three kinds of call forwarding. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 159: Switching Call Forwarding For Subscribers On/Off

    Switches call forwarding on busy for subscribers on or off. on no reply: Switches call forwarding on no reply for subscribers on or off. icon indicates the current setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 160: Configuring And Operating Function Key For Call Forwarding For Subscribers

    Call forwarding for subscribers is enabled for the configured destination. Yellow Call forwarding for subscribers is enabled for another destination. Call forwarding for subscribers is disabled. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 161 6. In the Telephone number entry field, enter the destination number. The following entries are possible: Up to 24 digits Digits and the characters * and # COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 162 4. In the list field next to the function key that you would like to define, select the Subscriber CF on Busy function. The current settings for defining the key are displayed. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 163 Configuring Function Key for Call Forwarding on No Reply for Subscribers via Configu- ration Manager Requirements: – Configuration manager, open with a sufficient authority level 1. Open the page Function keys > Assign function keys. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 164 8. In the Key name entry field, enter a name for the key. The following entries are possible: Up to 16 digits Digits and characters Note: The key name is used for printing the label. 9. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 165 – Authorisation in the PBX for Controlling of the PBX via telephone – For external destination numbers: Authorization assigned in the PBX for Configuring CF (sub) to ext. number COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 166 Note: If you press the Telephone book key before entering the destination number, you can select the desired phone number from the telephone book. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 167: Switching Call Forwarding For External Numbers On/Off

    To enable or disable call forwarding for external numbers, press the function key configured for call forwarding (external numbers). Or, proceed as described in the following. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 168 6. Enter the destination number (with exchange line access number). The following entries are possible: Up to 24 digits Digits and the characters * and # 7. Press the softkey to save the entry. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 169: Configuring And Operating Function Key For Call Forwarding For External Numbers

    Configuring Function Key for Call Forwarding Unconditional for External Numbers via Configuration Manager Requirements: – Configuration manager, open with a sufficient authority level 1. Open the page Function keys > Assign function keys. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 170 Note: Call forwarding for the current configuration can only be enabled if call forwarding for the permanent configuration is disabled. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 171 Pressing the key enables call forwarding on busy for external numbers. switch over: Pressing the key switches call forwarding on busy for external numbers over. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 172 Note: The key name is used for printing the label. 10. Click Execute. Requirements for operating the function: – Authorization assigned in the PBX for Configuring CF (sub) to ext. number COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 173 (with exchange line access number). The following entries are possible: Up to 24 digits Digits and the characters * and # COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 174 4. In the list field next to the function key that you would like to define, select the Switch off all CF (ext. no.) function. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 175 Defines a key with the Switch off all function. (No other action is required.) unconditional: Defines a key with the call forwarding unconditional for external numbers function. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 176 Digits and the characters * and # 10. Press the softkey. 11. Enter a name. The following entries are possible: Up to 16 digits Digits and characters 12. Press the softkey. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 177 14. Press the softkey to accept the setting. Requirements for operating the function: – Authorization assigned in the PBX for Configuring CF (sub) to ext. number COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 178: Call Restrictor (Incoming) - Robinson Numbers

    1. Press the menu key and open the menu functions > Call Restrictor. icon indicates the current setting. 2. Select the desired option: switch on: Enables the call restrictor. switch off: Disables the call restrictor. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 179: Configuring And Operating Function Key For Call Restrictor (Incoming)

    Pressing the key enables the call restrictor. switch on: Pressing the key enables the call restrictor. switch over: Pressing the key switches the call restrictor on and off. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 180 – A call restrictor configured on the PBX and assigned to the subscriber – Authorisation in the PBX for Controlling of the PBX via telephone COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 181: Call Waiting

    1. Press the menu key and open the menu functions > call waiting. icon indicates the current setting. 2. Select the desired option: switch on: Enables call waiting. switch off: Disables call waiting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 182: Configuring And Operating Function Key For Call Waiting

    Pressing the key disables call waiting. switch on: Pressing the key enables call waiting. switch over: Pressing the key switches call waiting on and off. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 183 6. Press the softkey to accept the setting. Requirements for operating the function: – Authorisation in the PBX for Controlling of the PBX via telephone COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 184: Switching Call Waiting Signalling On/Off Via Led/Tone

    – Knowledge of the telephone, its menu options and the required PIN, if necessary 1. Press the menu key and open the menu settings > signalling > call wait. tone. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 185 3. Select or clear the tone check box. Enables call waiting signalling via tone. Disables call waiting signalling via tone. 4. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 186: Configuration Switchover

    Press the key for general functions while the telephone is in the idle state to open the Configu- ration menu. After this, you can enable the configuration. Press the key defined for configurations to enable the configuration that has been set up. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 187 5. In the Key name entry field, enter a name for the key. The following entries are possible: Up to 16 digits Digits and characters Note: The key name is used for printing the label. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 188 Note: The key name is used for printing the label and for display. 7. Click Execute. Requirements for operating the function: – Authorization in the PBX for Configuration switching COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 189 7. Select a configuration based on its name. 8. Press the softkey to accept the setting. Requirements for operating the function: – Authorization in the PBX for Configuration switching COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 190: Do-Not-Disturb

    1. Press the menu key and open the menu functions > do-not-disturb. icon indicates the current setting. 2. Select the desired option: switch on: Enables the do-not-disturb function. switch off: Disables the do-not-disturb function. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 191: Configuring And Operating Function Key For Do-Not-Disturb

    5. In the Kind of switching list field, select one of the following options: switch off: Disables the do-not-disturb function. switch on: Enables the do-not-disturb function. switch over: Pressing the key switches the do-not-disturb function on and off. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 192 6. Press the softkey to accept the setting. Requirements for operating the function: – Authorisation in the PBX for Controlling of the PBX via telephone COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 193: Configuring Type Of Do-Not-Disturb

    (PBX) is used. Calls are only registered in the caller list on the telephone if the kind of do-not-disturb function all (telephone) is used. 3. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 194 (PBX) is used. Calls are only registered in the caller list on the telephone if the kind of do-not-disturb function all (telephone) is used. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 195: Door Functions

    Opens the door and switches the stairwell light on. open door: Opens the door. light on: Switches the stairwell light on. talk: Establishes a call connection to the door. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 196 Opening can be carried out as follows: • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 197: Configuring And Operating Function Key For Door Functions

    None of the functions configured on the key are enabled. The configuration can be carried out as follows: • Via the configuration manager • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 198 Note: The key name is used for printing the label and for display. 7. Click Execute. Requirements for operating the function: – Authorization in the PBX for Open door COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 199 7. In the Key name entry field, enter a name for the key. The following entries are possible: Up to 16 digits Digits and characters Note: The key name is used for printing the label and for display. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 200 Press the key to switch the door opener on. light on: Press the key to switch the light on. talk: Press the key to initiate a call connection to the door. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 201 Up to 16 digits Digits and characters 11. Press the softkey to accept the setting. Requirements for operating the function: – Authorization in the PBX for Open door COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 202: Exchange Line Transfer

    Note: Configuring the exchange line transfer function is done in the PBX. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 203: Configuring And Operating Function Key For Exchange Line Transfer

    5. In the Key name entry field, enter a name for the key. The following entries are possible: Up to 16 digits Digits and characters Note: The key name is used for printing the label. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 204 5. Press the softkey to accept the setting. Requirements for operating the function: – Authorization in the PBX for Transfer of external calls to external COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 205: Follow Me

    3. Select the subscriber whose calls should be rerouted using his name/number. Note: Follow me can also be disabled on the forwarded telephone by using "Disable follow me" on the subscriber's own phone number. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 206: Configuring And Operating Function Key For Follow Me

    5. In the Key name entry field, enter a name for the key. The following entries are possible: Up to 16 digits Digits and characters COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 207 5. Press the softkey to accept the setting. Requirements for operating the function: – Authorisation in the PBX for Controlling of the PBX via telephone COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 208: Free Seating

    Free Seating Procedure Free Seating The free seating function allows you to register at a foreign COMfortel VoIP 2500 AB using the configuration of your own telephone in order to operate the foreign telephone like your own one. The prerequisite is that both telephones are registered at the same PBX.

  • Page 209: Configuring Free Seating

    – User PIN configured for your own telephone – Free seating configured – Your own telephone and the foreign COMfortel VoIP 2500 AB need to be connected to the same PBX 1. Press the menu key, enter #207 via the keypad and press the softkey 2.

  • Page 210: Ending Free Seating On The Foreign Telephone

    – User PIN configured for your own telephone – Free seating configured and performed – Your own telephone and the foreign COMfortel VoIP 2500 AB need to be connected to the same PBX 1. Press the menu key, enter #207 via the keypad and press the softkey 2.

  • Page 211: Ending Free Seating On Your Own Telephone With Data Transfer

    You can end free seating on your own telephone. The free seating configuration will be deleted from the USB memory stick and not stored on the telephone. Ending can be carried out as follows: • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 212: Creating A Usb Memory Stick For An Emergency

    USB memory stick can be created for an emergency. For this purpose, the administrator needs to specially configure an internal telephone number and a user PIN at the PBX for a further COMfortel VoIP 2500 AB to be used as replacement telephone.
  • Page 213 You are available via the MSN of the replacement telephone where free seating has been configured. You can operate your telephone using the free seating configuration of the inserted USB memory stick. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 214: Group Functions

    A subscriber can only be logged on in a single group as "outgoing" even if he is a member of more than one group. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 215: Logging The Telephone In/Out

    Or, proceed as described in the following. 1. Press the menu key and open the menu functions > group. 2. Select the desired group based on its name/number. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 216: Logging Telephone Out Of All Groups

    (incoming, outgoing or incoming & outgoing). Press the defined key to execute the action configured in the key for the specified group. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 217 2. Only available in installed extension modules: In the telephone displayed at the top left, click the key group in which you would like to define keys. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 218 Level 2: Keys are defined on the second key level. 4. In the list field next to the function key that you would like to define, select the Defined group function. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 219 – The telephone is a member of a group configured in the PBX 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to define. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 220 12. Press the softkey to accept the setting. Requirements for operating the function: – Authorisation in the PBX for Controlling of the PBX via telephone COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 221: Configuring And Operating Function Key For Logging Out Of All Groups

    5. In the Key name entry field, enter a name for the key. The following entries are possible: Up to 16 digits Digits and characters Note: The key name is used for printing the label. 6. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 222 5. Press the softkey to accept the setting. Requirements for operating the function: – Authorisation in the PBX for Controlling of the PBX via telephone COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 223: Configuring And Operating The Display Of The Group Status

    3. Click one of the following tabs: Level 1: Keys are defined on the first key level. Level 2: Keys are defined on the second key level. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 224 4. Select the Group status function. The current settings for defining the key are shown on the display. 5. Press the softkey. 6. Select a group based on its name/number. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 225 Digits and characters 9. Press the softkey to accept the setting. Requirements for operating the function: – Speed dialling keys assigned to the corresponding subscriber telephone numbers COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 226: Hotel Function

    The functions that are still permitted on room telephones are operated in the exact same way as is COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 227: Configuring The Hotel Function

    Important: Activating is done with an activation code that you can acquire from the Auerswald Upgrade Centre. For operation on the PBXs, COMmander Business and COMmander Basic.2, the number of available COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 228: Check/Change Room Status On Hotel Reception Telephone

    When the guest arrives, you can check the room status and, if necessary, change it before check-in (cleaned, unclean, blocked). If the room is block, check-in is not possible. The other two states are for information only. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 229: Performing Check-In On Hotel Reception Telephone

    – Knowledge of the telephone, its menu options and the required PIN, if necessary – A function key configured for hotel rooms – Room status not blocked COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 230: Configuring Wake-Up Time For Room On Hotel Reception Telephone

    Switches the wake-up time on for a single wake-up. wake-up daily: Switches the wake-up time on for daily wake-up. 4. Enter the time. 5. Press the softkey to save the entry. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 231: Querying Call Charges For Room On Hotel Reception Telephone

    – Knowledge of the telephone, its menu options and the required PIN, if necessary – A function key configured for hotel rooms – Successful check-in – Printer connected – Existing call charges COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 232: Blocking External Telephoning For Room On Hotel Reception Telephone

    – Knowledge of the telephone, its menu options and the required PIN, if necessary – A function key configured for hotel rooms – Successful check-in 1. Press a function key configured for a hotel room twice. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 233: Performing Check-Out On Hotel Reception Telephone

    Note: If the room data is being accessed by another hotel reception telephone or even by the hotel room telephone itself, you will be notified that the data is already in process. 2. Select check out. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 234 This number is automatically assigned during check-in. Cancelling a Check-out or Print Job The cancelling procedure can be carried out as follows: • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 235: Configuring Wake-Up Time On Hotel Room Telephone

    Disables wake-up. (No other action is required.) wake-up once: Switches the wake-up time on for a single wake-up. wake-up daily: Switches the wake-up time on for daily wake-up. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 236: Querying Call Charges On Hotel Room Telephone

    After picking up the receiver, press the key to dial the telephone number saved in the key. Press the key during a call to put the active communication partner on hold and to dial the phone number saved in the key. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 237 The current settings for defining the key are displayed. 5. In the Telephone number entry field, enter the internal telephone number for the room telephone. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 238 The current settings for defining the key are shown on the display. 5. Press the softkey. 6. Select the room telephone using its name/number. 7. Press the softkey. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 239: Configuring And Operating Function Key For Hotel Room On Hotel Room Telephone

    2. Only available in installed extension modules: In the telephone displayed at the top left, click the key group in which you would like to define keys. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 240 6. In the Key name entry field, enter a name for the key. The following entries are possible: Up to 16 digits Digits and characters Note: The key name is used for printing the label. 7. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 241: Intercom Announcement/Handsfree

    • After 120 seconds has elapsed, the connection is automatically interrupted. The connection can be maintained if the InterCom destination is one system telephone and the receiver is picked up before 120 seconds has elapsed. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 242: Executing Intercom Announcement

    (the key is pressed once at the start and once at the end). COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 243 Level 2: Keys are defined on the second key level. 4. In the list field next to the function key that you would like to define, select the InterCom announcement function. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 244 – For a group as InterCom destination: at least one group configured in the PBX 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to define. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 245: Intercom Handsfree Procedure

    • A system telephone is called using InterCom handsfree. • After a few rings, the system telephone automatically picks up the call. • Hands-free calling is executed. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 246: Executing Intercom Handsfree

    (the key is pressed once at the start and once at the end). COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 247 The key must be held down during handsfree operation. switch over: A short press of the key starts handsfree operation. Another short press of the key ends handsfree operation. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 248 6. Select the InterCom destination from the list. 7. Press the softkey. 8. Enter a name. The following entries are possible: Up to 16 digits Digits and characters COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 249: Switching Intercom Permission On/Off

    1. Press the menu key and open the menu functions > InterCom (Auth). icon indicates the current setting. 2. Select the desired option: switch on: Enables InterCom permission. switch off: Disables InterCom permission. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 250: Configuring And Operating Function Key For Intercom Permission

    Pressing the key disables InterCom permission. switch on: Pressing the key enables InterCom permission. switch over: Pressing the key switches InterCom permission over. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 251 6. Press the softkey to accept the setting. Requirements for operating the function: – Authorisation in the PBX for Controlling of the PBX via telephone COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 252: Loudspeaker Audio Out

    The LED next to the function key lights up in green to indicate the existing call connection. 2. To end announcement or handsfree function, press the function key again or release the function key. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 253: Configuring And Operating Function Key For Loudspeaker Audio Out

    Level 2: Keys are defined on the second key level. 4. In the list field next to the function key that you would like to define, select the InterCom Audio Out function. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 254 The list of available functions is displayed. 4. Select the InterCom function and then Audio out. The current settings for defining the key are shown on the display. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 255 6. Press the softkey to accept the setting. Requirements for operating the function: – Authorization in the PBX for Speaker announcement COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 256: Macro

    This occurs, for instance, when the other calling party ends the call or the macro contains a programming code that is not authorised. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 257: Configuring And Operating Function Key For Macro

    Level 2: Keys are defined on the second key level. 4. In the list field next to the function key that you would like to define, select the function Macro. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 258 6. In the Key name entry field, enter a name for the key. The following entries are possible: Up to 16 digits Digits and characters Note: The key name is used for printing the label and for display. 7. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 259 Lr: The LED next to the function key switches on (red) Ly: The LED next to the function key switches on (yellow) Lg: The LED next to the function key switches on (green) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 260: Configuring Display Presentation During Macro Execution

    During macro execution, the digits that have just been dialled are shown. name of the key/name of the contact: During macro execution, the name of the key is shown on the display. 3. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 261 During macro execution, the name of the key is shown on the display. macro steps: During macro execution, the digits that have just been dialled are shown. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 262: Memo

    The retrieval can be carried out as follows: • Via the telephone menu Requirements: – Knowledge of the telephone and its menu options – A saved memo COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 263 Note: If you would like to delete the phone number, instead press the softkey. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 264: Phone Lock

    1. Press the softkey. Or, press the function key configured for the phone lock. 2. Enter the user, subadmin or admin PIN. 3. Press the softkey. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 265: Configuring And Operating Function Key For Phone Lock

    4. In the list field next to the function key that you would like to define, select the Phone lock function. The current settings for defining the key are displayed. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 266 – For enabling the function: Knowledge of the user or subadmin PIN – For disabling the function: Knowledge of the user, subadmin or admin PIN COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 267: Pickup

    Executing Pickup during Call Requirements: – Knowledge of the telephone, its menu options and the required PIN, if necessary – Authorization in the PBX for Pickup COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 268: Configuring And Operating Function Key For Pickup

    The configuration can be carried out as follows: • Via the configuration manager • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 269 – Knowledge of the telephone, its menu options and the required PIN, if necessary 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to define. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 270 The current settings for defining the key are shown on the display. 5. Press the softkey to accept the setting. Requirements for operating the function: – Authorization in the PBX for Pickup COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 271: Power Dialling

    Note: The power dialling function may not be used when calling a VoIP number. If the connection is busy and callback is not possible, proceed as described in the following. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 272: Cancelling Power Dialling

    The volume of the attention tone is dependent on the configured ringer volume. Switching this on/off can be done as follows: • Via the configuration manager • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 273 2. Select or clear the power dialling check box. Enables the attention tone for power dialling. Disables the attention tone for power dialling. 3. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 274: Power Save Mode

    1 to 999: After 1 to 999 minutes, power save mode is automatically activated, depending on the entry. 4. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 275: Switching Power Save Mode Activation On/Off Depending On Configuration

    PBX configuration (for example, a night configuration). Switching this on/off can be done as follows: • Via the configuration manager • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 276 2. Select the desired option: switch off: Disables configuration-dependent activation. (No other action is required.) switch on: Enables configuration-dependent activation. 3. Select a configuration from the list. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 277: Configuring And Operating Function Key For Manually Activating Power Save Mode

    5. In the Key name entry field, enter a name for the key. The following entries are possible: Up to 16 digits Digits and characters Note: The key name is used for printing the label. 6. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 278: Switching The Power Save Mode Link To Phone Lock On/Off

    – Configured user, subadmin or admin PIN – Knowledge of the user, subadmin or admin PIN 1. Open the page Settings/functions > Power save mode. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 279 Enables the power save mode link to the phone lock. Disables the power save mode link to the phone lock. 3. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 280: Project Assignment

    Before or during a call, you select a project by means of the corresponding name in the project list. Initiating a Project Assignment Initiation can be carried out as follows: • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 281: Executing Project Assignment During A Call

    – Project numbers enabled in the PBX (for a fee) In order to assign a call in progress to a project, press the function key configured for project assignment. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 282: Configuring And Operating Function Key For Project Assignment

    The next outgoing call will not be assigned to a project. The configuration can be carried out as follows: • Via the configuration manager • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 283 2. Only available in installed extension modules: In the telephone displayed at the top left, click the key group in which you would like to define keys. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 284 Keys are defined on the first key level. second level: Keys are defined on the second key level. The list of available functions is displayed. 4. Select the project function. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 285: Configuring A List For Project Assignment

    The configuration can be carried out as follows: • Via the configuration manager Requirements: – An open configuration manager 1. Open the Project list page. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 286: Deleting A Project List

    The entry in question is not deleted. To select the check boxes of all the entries at one time, select the check box in the last row. 4. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 287: Exporting A Project List

    – An open configuration manager – A project list saved on the hard drive as a text file (e.g., *.txt, *.csv), data arranged in rows and separated by semicolons COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 288 6. Click Import file. The project list is saved in the telephone. Requirements for operating the function: – Project numbers enabled in the PBX (for a fee) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 289: Relays

    1. Press the menu key and open the menu functions > relay. 2. Select the desired relay based on its name/number. 3. Select the desired option: switch on: Enables the relay. switch off: Disables the relay. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 290: Configuring And Operating Function Key For Switching Relays On/Off

    4. In the list field next to the function key that you would like to define, select the Relays function. The current settings for defining the key are displayed. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 291 Keys are defined on the second key level. The list of available functions is displayed. 4. Select the relay function. The current settings for defining the key are shown on the display. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 292 Press the key to switch the relay on and off. 8. Press the softkey to accept the setting. Requirements for operating the function: – Authorization in the PBX for Switching of relay COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 293: Room Monitoring

    PBX. Ending Room Monitoring • Press the softkey or the Hook key or pick up the receiver and then hang it up again. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 294: Configuring And Operating Function Key For Room Monitoring

    5. In the Key name entry field, enter a name for the key. The following entries are possible: Up to 16 digits Digits and characters COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 295 5. Press the softkey to accept the setting. Requirements for operating the function: – Authorisation in the PBX for Controlling of the PBX via telephone COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 296: Scheduled Call

    B Name of the person to be called or information about the schedule C Date of the schedule D Phone number of the person to be called COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 297: Configuring Scheduled Call As Schedule Reminder

    5. Select just a reminder. 6. Enter some information. The following entries are possible: Up to 16 digits Digits and characters 7. Press the softkey to save the entry. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 298: Configuring Scheduled Call As Call Reminder

    6. Enter the telephone number that you would like to call later. The following entries are possible: Up to 40 digits Digits and the characters * and # COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 299: Accepting Scheduled Call As Schedule Reminder

    Note: If you are not present when the scheduled call occurs, it is automati- cally rescheduled. As soon as the telephone is operated again afterwards, the scheduled call occurs again 1 minute after returning to the idle state. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 300: Accepting Scheduled Call As Call Reminder

    Editing can be carried out as follows: • Via the telephone menu Requirements: – Knowledge of the telephone, its menu options and the required PIN, if necessary COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 301: Deleting Existing Scheduled Calls From Scheduled Call List

    1. Open the scheduled call list. 2. Scroll to the desired schedule. 3. Press the softkey. 4. Select delete. 5. Press the softkey to confirm the action. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 302: Configuring And Operating Function Key For Scheduled Calls

    4. In the list field next to the function key that you would like to define, select the Scheduled call function. The current settings for defining the key are displayed. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 303 4. Select the scheduled call function. The current settings for defining the key are shown on the display. 5. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 304: Speed Dialling

    If a subscriber allows call take-over (for example, on an answering machine), you can still take the call on your telephone in the same manner even after it has already been accepted. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 305: Configuring And Operating Function Key For Speed Dialling

    A call is being made from the telephone of the external subscriber and the call (blinking) was not accepted (in as far as the external telephone number is transmitted). COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 306 7. In the Key name entry field, enter a name for the key. The following entries are possible: Up to 16 digits Digits and characters Note: The key name is used for printing the label and for display. 8. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 307 8. Enter a name. The following entries are possible: Up to 16 digits Digits and characters 9. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 308: Switching Automatic Speed Dialling Pick-Up On/Off

    2. Select or clear the auto. off hook check box. Enables automatic speed dialling pick-up. Disables automatic speed dialling pick-up. 3. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 309: Switching The Display Of The Registration Status On/Off

    2. Select or clear the reg.status scr. check box. Switches the display of the registration status on. Switches the display of the registration status off. 3. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 310: Targeted Exchange Line Access

    If you want to transmit the defined MSN (your own external phone number) for external calls, telephone number transmission has to be activated (display of the softkey). COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 311: Configuring And Operating Function Key For Targeted Exchange Line Access

    4. In the list field next to the function key that you would like to define, select the Exchange line function. The current settings for defining the key are displayed. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 312 (without an exchange line access number and without a prefix). The following entries are possible: Up to 24 digits Digits and the characters * and # COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 313 8. Enter a name. The following entries are possible: Up to 16 digits Digits and characters 9. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 314: Targeted Voip Access Point

    In case of direct exchange access you do not have to dial an exchange line access number. 3. Pick up the receiver or press the Hook key. The subscriber is called. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 315: Configuring And Operating Function Key For Targeted Voip Access Point

    Level 2: Keys are defined on the second key level. 4. In the list field next to the function key that you would like to define, select the Voice over IP account function. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 316 The current settings for defining the key are shown on the display. 5. Press the softkey. 6. Select a VoIP account from the list. 7. Press the softkey. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 317 8. Change the name, if necessary. The following entries are possible: Up to 16 digits Digits and characters 9. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 318: Text Before Answering

    "always" ring during an announcement or not until afterwards. Furthermore, it is defined whether the caller hears hold music or the call tone after hearing the announcement. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 319: Switching Text Before Answering For Group On/Off

    2. Only available in installed extension modules: In the telephone displayed at the top left, click the key group in which you would like to define keys. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 320 – Knowledge of the telephone, its menu options and the required PIN, if necessary – The telephone is a member of a group configured in the PBX 1. Press the menu key and open the define keys menu. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 321 10. Press the softkey to accept the setting. Requirements for operating the function: – The text before answering announcement on the PBX and assigned to the group COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 322: Voicemail Center 461/461.2

    Voicemail Center 461/461.2. If new recordings are present, they are played back immediately. You can operate the Voicemail Center 461/461.2 using the softkeys. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 323 2. Only available in installed extension modules: In the telephone displayed at the top left, click the key group in which you would like to define keys. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 324 3. Click one of the following tabs: Level 1: Keys are defined on the first key level. Level 2: Keys are defined on the second key level. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 325 9. In the Key name entry field, enter a name for the key. The following entries are possible: Up to 16 digits Digits and characters Note: The key name is used for printing the label and for display. 10. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 326 Defines that the global mailbox will be accessed. private mailbox: Defines that a single mailbox will be accessed. a) Only when the type of mailbox private mailbox is selected: Press the softkey. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 327: Switching Rapid Remote Access Of Voicemail Centers 461.2 On/Off

    Center 461, disable rapid remote access to prevent making mistakes when accessing the device. Switching this on/off can be done as follows: • Via the configuration manager • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 328 VMC461.2FW>=2.02. 2. Select or clear the VMC461.2FW>=2.02 check box. Enables rapid remote access. Disables rapid remote access. 3. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 329: Waiting Field Function

    A bundle can be either an S port, multiple bundled S ports, an S port or a VoIP account. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 330: Sequence For Call Acceptance In Waiting Field

    (on the telephone) will these functions (for example, call forwarding on an answering machine) become available again. The function in question (except parallel calling) must be switched on again. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 331: Switching Waiting Field Reception On/Off

    – Knowledge of the telephone, its menu options and the required PIN, if necessary – The telephone has been selected in the PBX as a waiting field reception COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 332 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 333: Configuring And Operating Function Key And External Waiting Field

    LED then lights up in red. The configuration can be carried out as follows: • Via the configuration manager • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 334 Note: The key name is used for printing the label. 7. Click Execute. Requirements for operating the function: – The telephone has been selected in the PBX as a waiting field reception COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 335: Configuring And Operating Function Key For Internal Waiting Field

    – The telephone has been selected in the PBX as a waiting field reception Configuring and Operating Function Key for Internal Waiting Field Note: A maximum of one internal waiting field key is possible on a single telephone. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 336 • Via the telephone menu Configuring Function Key for Internal Waiting Field via Configuration Manager Requirements: – Configuration manager, open with a sufficient authority level COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 337 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to define. 3. Select first level. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 338: Configuring And Operating Function Key For Switching Waiting Field Reception On/Off

    The waiting field reception is enabled. The waiting field reception is disabled. The configuration can be carried out as follows: • Via the configuration manager • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 339 Note: The key name is used for printing the label. 7. Click Execute. Requirements for operating the function: – The telephone has been selected in the PBX as a waiting field reception COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 340 6. Press the softkey to accept the setting. Requirements for operating the function: – The telephone has been selected in the PBX as a waiting field reception COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 341: Switching Attention Tone For Waiting Field On/Off

    2. Select or clear the waiting field check box. Enables the attention tone for the waiting field. Disables the attention tone for the waiting field. 3. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 342: Configuring And Operating The Answering Machine

    – Basic Settings (page 387) – Call Recording (page 394) – Remote Access (page 402) – Message Forwarding (page 410) – Data Exchange (page 420) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 343: Forwarding Incoming Calls To Answering Machine

    When you receive a call, proceed as described in the following. 1. Select answer. machine. 2. Press the softkey. The answering machine accepts the call. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 344: Answering Machine Accepts Call - Call Acceptance

    If the answering machine has already accepted the call, proceed as described. • Pick up the receiver or press the Hook key. You are connected with the caller. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 345: Readiness

    1. Open the page Answering machine > Global. 2. Select or clear the Answering machine readiness check box. Enables the readiness function. Disables the readiness function. 3. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 346: Configuring And Operating Function Key For Readiness

    The readiness function is enabled. The readiness function is disabled. The configuration can be carried out as follows: • Via the configuration manager • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 347 6. In the Key name entry field, enter a name for the key. The following entries are possible: Up to 16 digits Digits and characters Note: The key name is used for printing the label. 7. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 348 Press the key to enable the readiness function. switch over: Press the key to switch the readiness function on and off. 6. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 349: Answering Machine List

    2. Select TAM list to open the answering machine list (this is skipped if the other lists are empty). The following information about the recording is shown on the display: COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 350 Accepts the entry into dial preparation or into the telephone book, if applicable. 4. If you would like to leave the menu, press the Exit key. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 351: Listening To Recordings (Messages And Call Recordings)

    Accepts the entry into dial preparation or into the telephone book, if applicable. 5. If you would like to leave the menu, press the Exit key. Note: You can also access and listen to the recordings remotely. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 352: Dialling From The Answering Machine List

    Note: If you would like to exit the menu without dialling the number displayed, press the Exit key. Configuring the LED Message Key See: – Configuring the LED Message Key (page 137) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 353: Configuring And Operating Function Key For Answering Machine List

    4. In the list field next to the function key that you would like to define, select the TAM - list function. The current settings for defining the key are displayed. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 354 Keys are defined on the second key level. The list of available functions is displayed. 4. Select the TAM list function. 5. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 355: List Of Voice Memos

    5. Press the softkey to save the recording. Note: Recordings with a recording time shorter than 1 second are discarded by the telephone. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 356: Configuring And Operating Function Key Recording Voice Memos

    5. In the Key name entry field, enter a name for the key. The following entries are possible: Up to 16 digits Digits and characters COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 357: Opening The List Of Voice Memos

    – An answering machine, put into operation – Knowledge of the telephone, its menu options and the required PIN, if necessary 1. Press the message key. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 358 Pages to next (older) recording. Pages to the previous (more recent) recording. 4. If you would like to leave the menu, press the Exit key. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 359: Listening To Recordings (Memos)

    5. If you would like to leave the menu, press the Exit key. Configuring the LED Message Key See: – Configuring the LED Message Key (page 137) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 360: Announcements

    The recording proceeds. 6. Record the announcement. 7. Press the softkey next to end of recording to end recording the announcement. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 361: Editing Existing Announcement In List

    5. Overwrite the name, if necessary. The following entries are possible: Up to 8 digits Digits and characters 6. Press the softkey to save the entry. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 362: Deleting An Existing Announcement From List

    1. Press the menu key and open the menu answer.machine > settings > edit announcem.. 2. Scroll to the desired entry. 3. Press the softkey. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 363: Configuring And Operating Function Key For Editing Announcements

    Level 2: Keys are defined on the second key level. 4. In the list field next to the function key that you would like to define, select the TAM - edit announcement function. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 364 6. In the Key name entry field, enter a name for the key. The following entries are possible: Up to 16 digits Digits and characters Note: The key name is used for printing the label. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 365 Press the key to open the menu for editing the configured announ- cement. 6. Press the softkey. 7. Select an announcement from the list. 8. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 366: Call Acceptance And Announcement Assignment

    In order to ensure that these settings are used, the special call acceptance/announcement for all of the telephone book contacts must be activated. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 367: Call Types

    • The answering machine is switched on. Call 1 Properties of call 1: • The caller is an external subscriber who does not transmit a telephone number. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 368: Configuring Simple Automatic

    Requirements: – An answering machine, put into operation – Configuration manager, open with a sufficient authority level 1. Open the page Answering machine > Automatic. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 369 1. Press the menu key and open the menu answer.machine > functions > TAM announcement. 2. Select the type of call for which you would like to configure call acceptance. icon indicates the current setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 370: Configuring Automatic For Experts

    3. Select or clear the Expert view check box. Enables the expert view. 4. Select or clear the Time control check box. Enables time control. Disables time control. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 371: Creating Entries For Automatic

    Creating Entry in Automatic for Anonymous Calls Requirements: – An answering machine, put into operation – Configuration manager, open with a sufficient authority level – Expert view enabled COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 372 • In the Day list field, select the desired day or days on which the entry should automatically be activated. In the Time entry field, enter the associated time. 10. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 373 Announcement; however, he cannot leave a message on the answering machine. No call acceptance: The call made by the corresponding caller is not accepted by the answering machine. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 374 5. If this entry should be activated together with other entries simultaneously at the press of a key, select the desired collective ID for the entry from the Collective ID list field. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 375 – Configuration manager, open with a sufficient authority level – Expert view enabled 1. Open the page Answering machine > Automatic. 2. Click the Internal calls tab. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 376 • In the Day list field, select the desired day or days on which the entry should automatically be activated. In the Time entry field, enter the associated time. 10. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 377 Announcement; however, he cannot leave a message on the answering machine. No call acceptance: The call made by the corresponding caller is not accepted by the answering machine. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 378 5. If this entry should be activated together with other entries simultaneously at the press of a key, select the desired collective ID for the entry from the Collective ID list field. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 379: Deleting Entries In Automatic

    – Configuration manager, open with a sufficient authority level 1. Open the page Answering machine > Automatic. 2. Click the tab for the type of call desired. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 380: Configuring And Operating Function Key For Manually Activating Entries In Automatic

    Configuring Function Key for Manually Activating Entries in Automatic via Configuration Manager Requirements: – An answering machine, put into operation – Configuration manager, open with a sufficient authority level COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 381 3. Click one of the following tabs: Level 1: Keys are defined on the first key level. Level 2: Keys are defined on the second key level. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 382 Press the key to open the menu for entering an ID. (No other action is required.) defined: Press the key to open the menu for activating the configured ID. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 383: Switching Time Control On/Off

    – An answering machine, put into operation – Configuration manager, open with a sufficient authority level 1. Open the page Answering machine > Automatic. 2. Click the Settings tab. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 384: Configuring And Operating Function Key For Time Control

    In addition, when functions are defined on the first key level, the status of the function is indicated by the corresponding LED. LED signalling next to the key: Green Time control is enabled. Time control is disabled. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 385 6. In the Key name entry field, enter a name for the key. The following entries are possible: Up to 16 digits Digits and characters Note: The key name is used for printing the label. 7. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 386 Press the key to enable time control. switch over: Press the key to switch time control on and off. 6. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 387: Basic Settings

    Configuring Call Acceptance Time via Telephone Menu Requirements: – An answering machine, put into operation – Knowledge of the telephone, its menu options and the required PIN, if necessary COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 388: Configuring Maximum Recording Time

    2. Enter a value in the entry field Recording time (in minutes, 99 = max. storage utili- zation). The following entries are possible: 0: No recording takes place. The caller hears only an announcement. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 389: Configuring Maximum Recording Time For Door Terminal Calls

    Note that the recording cannot be actively ended from the door terminal. Therefore, a door terminal call recording lasts as long as you have defined it. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 390 1 to 98: The maximum recording time is configured (1 to 98 minutes). 99: The recording time is unlimited (maximum storage utilization). 3. Press the softkey to save the entry. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 391: Switching Listen In Function On/Off

    – Knowledge of the telephone, its menu options and the required PIN, if necessary 1. Press the menu key and open the menu answer.machine > settings > listen in. icon indicates the current setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 392: Switching Automatic Playback On/Off

    2. Select or clear the Automatic playback of all recordings check box. Enables automatic playback. Disables automatic playback. Note: Call recordings are excluded from automatic playback. 3. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 393 1. Press the menu key and open the menu answer.machine > settings > autom. playback. 2. Select or clear the autom. playback check box. Enables automatic playback. Disables automatic playback. 3. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 394: Call Recording

    The call is recorded. 3. Press the softkey to end call recording. Note: Recordings with a recording time shorter than 1 second are discarded by the telephone. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 395: Configuring And Operating Function Key For Call Recording Initiation On/Off

    5. In the Key name entry field, enter a name for the key. The following entries are possible: Up to 16 digits Digits and characters COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 396: Switching Automatic Call Recording On/Off

    (breach of confidentiality of the word). For reasons of data protection, an info tone informs your communication partner that the call is being recorded. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 397 1. Press the menu key and open the menu answer.machine > functions > TAM aut.call rec. icon indicates the current setting. 2. Select the desired option: switch on: Enables automatic call recording. switch off: Disables automatic call recording. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 398: Configuring And Operating Function Key For Automatic Call Recording

    4. In the list field next to the function key that you would like to define, select the TAM - automatic call recording function. The current settings for defining the key are displayed. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 399 Press the key to enable automatic call recording. switch over: Press the key to switch automatic call recording over. 6. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 400: Switching Info Tone For Call Recording On/Off

    – Knowledge of the telephone, its menu options and the required PIN, if necessary 1. Press the menu key and open the menu answer.machine > settings > call rec.tone. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 401 2. Select or clear the call rec.tone check box. Enables the call recording info tone. Disables the call recording info tone. 3. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 402: Remote Access

    If you have configured settings on your PBX or telephone that cause the telephone to delay making a call (for example, call forwarding on no reply for subscribers), using remote access toll saver is not meaningful. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 403: Configuring Remote Access

    • If you would like the answering machine to notify you as soon as new message is present, configure message forwarding and switch it on when required. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 404: Switching Remote Access On/Off

    1. Press the menu key and open the menu answer.machine > settings > remote access. 2. Select or clear the remote access check box. Enables remote access. Disables remote access. 3. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 405: Switching Remote Access Toll Saver (And Quick Access) On/Off

    Disables remote access toll saver. on: Enables remote access toll saver. quick access: Enables remote access toll saver with quick access. Also requires entering a quick remote access number. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 406: Entering Quick Access Telephone Numbers

    Defines the quick remote access number entered as an internal telephone number. external: Defines the quick remote access number entered as an external telephone number. 4. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 407 PBX is "0" in the factory settings; however, this can be changed for several PBXs (see the PBX manual). 4. Press the softkey to save the entry. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 408: Executing Remote Access

    4: Jumps back to the previous recording. 5: Repeats the recording currently being played back. 6: Jumps to the next recording. 7: Deletes the recording currently being played back. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 409 * 70: Deletes all of the recordings. * 99: Ends remote access and records a voice memo. After this, hang up the receiver. Hang-up: Ends remote access. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 410: Message Forwarding

    Note: You can also switch message forwarding on and off or enter a new destination number by remote access. Switching this on/off can be done as follows: • Via the configuration manager • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 411 1. Press the menu key and open the menu answer.machine > functions > TAM message fwd. icon indicates the current setting. 2. Select the desired option: switch on: Enables message forwarding. switch off: Disables message forwarding. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 412: Configuring And Operating Function Key For Message Forwarding

    Press the key to disable message forwarding. switch on: Press the key to enable message forwarding. switch over: Press the key to switch message forwarding on and off. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 413 Press the key to enable message forwarding. switch over: Press the key to switch message forwarding on and off. 6. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 414: Configuring Announcement For Message Forwarding

    – Knowledge of the telephone, its menu options and the required PIN, if necessary 1. Press the menu key and open the menu answer.machine > settings > fwd announ- cement. icon indicates the current setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 415: Configuring A Message Forwarding Target

    1. Open the page Answering machine > Message forwarding. 2. In the Destination number entry field, enter the destination number for message forwarding. Up to 40 digits Digits and characters COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 416 PBX is "0" in the factory settings; however, this can be changed for several PBXs (see the PBX manual). 3. Press the softkey to save the entry. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 417: Configuring Waiting Period For Message Forwarding

    1 to 99: After 1 to 99 seconds, a call that has recently arrived is forwarded, depending on the entry. 3. Press the softkey to save the entry. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 418: Configuring Message Forwarding Repetition

    3. In the Number of repetitions list field, select one of the following options: 0 minutes...9 minutes: 0 to 9 minutes lie between the separate attempts, depending on the selection. 4. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 419 5. Enter a value. The following entry is possible: 0 to 9: 0 to 9 minutes lie between the separate attempts, depending on the entry. 6. Press the softkey to save the entry. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 420: Data Exchange

    2. Click Browse (this text is dependent on the operating system used). A file selection dialogue opens. 3. Select the file you want and click Open (this text is dependent on the operating system used). COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 421: Transmitting Data From Usb Memory Stick To Pc

    2. In the directory tree of the USB memory stick, click the directory in which the file is saved. You may have to repeat this procedure and a subdirectory. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 422: Deleting Data Saved On The Usb Memory Stick

    (Line), via which you took the call, as well as the telephone number and the name of the caller (Telephone number/ name) are displayed. 3. Click 4. Click OK. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 423: Configuring And Managing Voice Mailboxes

    – Distribution of Messages (Seite 445) – Announcements (Seite 449) – Remote Access (Seite 454) – Message Forwarding (Seite 460) – Substitute Function (Seite 465) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 424: Voice Mailbox

    The LED above the message key indicates whether new messages have been received on the voice mailbox. LED signalling over the message key: No messages available. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...
  • Page 425 2. Select VMB used (this is skipped if the other lists are empty). The following information about the recording is shown on the display: A Internal call destination COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 426: Listening To Recordings

    – Voice mailbox which is configured in the PBX and assigned to it – Knowledge of the telephone, its menu options and the required PIN, if necessary COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...

  • Page 427: Selecting From The Message List Of The Voice Mailbox

    2. Use the softkeys and to scroll to the desired recording. 3. Press the softkey in order to accept the telephone number in dial preparation. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 428: Configuring And Operating The Function Key To Open The Voice Mailbox

    In addition, when functions are assigned on the first key level, the status of the voice mailbox is indicated by the corresponding LED. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...
  • Page 429 5. In the key name entry field, enter a name for the key. The following entries are possible: Up to 16 digits Digits and characters COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 430 6. In the key name entry field, enter a name for the key. The following entries are possible: Up to 16 digits Digits and characters Note: The key name is used for printing the label. 7. Click execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...
  • Page 431 6. Press the softkey and select a voice mailbox from the list. 7. Press the softkey and enter a name. 8. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 432: Readiness

    2. Select a voice mailbox from the list. 3. Select the desired option: permanently on: Enables readiness. permanently off: Disables readiness. icon indicates the current setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...

  • Page 433: Configuring And Operating The Function Key For Readiness

    3. Click one of the following tabs: Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 434 5. In the Number entry field, enter the number of the voice mailbox which is to be switched via the function key. 6. In the kind of switching list field, select one of the following options: COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...
  • Page 435 If you press the key, one voice mailbox will be switched into readiness mode. (No other action is required.) defined: If you press the key, the selected voice mailbox will be switched into readiness mode. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 436 Press the key to enable the readiness mode. switch over: Press the key to switch the readiness mode on and off. 9. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...

  • Page 437: Configuration-Dependent Control

    1. Press the menu key and open the voice mailbox > functions > VMB config. control menu. 2. Select a voice mailbox from the list. 3. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 438: Configuring And Operating The Function Key For Configuration-Dependent Control

    3. Click one of the following tabs: Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...
  • Page 439 4. Right-click the function key you want to assign. A function selection dialog opens. 5. Select the voice mailbox - config. control defined function. The current settings for assigning the key are displayed. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 440 4. Select the VMB config. control function. 5. Select the kind of key. Press the softkey to switch over between the different kinds of keys. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...
  • Page 441 6. Press the softkey and select a voice mailbox from the list. 7. Press the softkey and enter a name. 8. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 442: Voice Memos

    – Voice mailbox which is configured in the PBX and assigned to it – Configuration manager, opened with a sufficient authorization level 1. Open the page function keys > assign function keys. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...
  • Page 443 First level: Keys are assigned on the first key level. Second level: Keys are assigned on the second key level. The list of available functions is displayed. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 444 6. Press the softkey and enter a name. 7. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...

  • Page 445: Distribution Of Messages

    2. Only available in installed extension modules: In the telephone displayed at the top left, click the key group in which you would like to assign keys. 3. Click one of the following tabs: COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 446 4. In the list field next to the function key that you would like to assign, select the VMB - distribute messages defined function. The current settings for assigning the key are displayed. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...
  • Page 447 First level: Keys are assigned on the first key level. Second level: Keys are assigned on the second key level. The list of available functions is displayed. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 448 Press the key to copy messages. The messages in the voice mailbox remain unchanged. 9. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...

  • Page 449: Announcements

    The recording proceeds. 7. Record the announcement. 8. Press the softkey next to end of recording to end recording the announcement. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 450: Edit An Existing Announcement

    7. Press the softkey next to start of recording to start recording the announ- cement. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...

  • Page 451: Delete An Existing Announcement

    2. Select the voice mailbox from the list for which you want to delete an announcement. 3. Scroll to the desired entry. 4. Press the softkey 5. Press the softkey to confirm the action. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 452: Switching The Call Information On/Off For New Messages

    – Voice mailbox which is configured in the PBX and assigned to it – Knowledge of the telephone, its menu options and the required PIN, if necessary COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...
  • Page 453 2. Select or clear the separator tone check box. Enables the separator tone. Disables the separator tone. 3. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 454: Remote Access

    1: Opens the main menu. 2: Replays new messages. 3: Replays all of the messages. 4: Jumps back to the previous message. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...

  • Page 455: Switching Remote Access On/Off

    Alternatively, proceed as described in the following. 1. Press the menu key and open the voice mailbox > functions > VMB remote access menu. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 456: Configuring And Operating The Function Key For Remote Access

    COMpact 2VoIP or 6VoIP module – Voice mailbox which is configured in the PBX – An open configuration and knowledge of the required PIN, if necessary COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...
  • Page 457 3. Click one of the following tabs: Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 458 First level: Keys are assigned on the first key level. Second level: Keys are assigned on the second key level. The list of available functions is displayed. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...
  • Page 459 Press the key to enable the remote access. switch over: Press the key to switch the remote access on and off. 9. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 460: Message Forwarding

    Enables message forwarding. switch off: Disables message forwarding. icon indicates the current setting. 4. Press the softkey to save your entry. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...

  • Page 461: Configuring And Operating The Function Key For Message Forwarding

    3. Click one of the following tabs: Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 462 5. In the Number entry field, enter the number of the voice mailbox which is to be switched via the function key. 6. In the kind of switching list field, select one of the following options: COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...
  • Page 463 The list of available functions is displayed. 4. Select the VMB forwarding function. 5. Select the kind of key. Press the softkey to switch over between the different kinds of keys. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 464 Press the key to enable message forwarding. switch over: Press the key to switch message forwarding on and off. 9. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...

  • Page 465: Substitute Function

    Enables the substitute function. switch off: Disables the substitute function. icon indicates the current setting. 4. Enter the destination number of the substitute. The following entries are possible: COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 466: Configuring And Operating The Function Key For The Substitute Function

    – COMmander Business or COMmander Basic.2 with inserted COMmander VMF module, COMpact 5010 VoIP with inserted COMpact 2VoIP module, or COMpact 5020 VoIP with inserted COMpact 2VoIP or 6VoIP module COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...
  • Page 467 – Configuration manager, opened with a sufficient authorization level – Recorded announcement for the voice mailbox (see the manual for the PBX) 1. Open the page function keys > assign function keys. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 468 – Recorded announcement for the voice mailbox (see the manual for the PBX) 1. Press the menu key and open the define keys menu. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Softwarename VX.X - Version of the Manual 04 11/10...
  • Page 469 Press the key to enable the substitute function. switch over: Press the key to switch the substitute function on and off. 11. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 470: Configuring And Managing The Telephone

    Menu and Function Keys (page 510) – VoIP Provider (page 516) – VoIP Accounts (page 532) – Internet Access (page 534) – VLAN (page 540) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 471: Identification

    2. In the Internal number, enter the internal telephone number (MSN). Important: Use each of the internal subscriber telephone numbers for only one of the devices. 3. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 472: Switching Dhcp Client On/Off

    2. Select or clear the Receive the IP address automatically (DHCP client) check box under Ethernet configuration. Enables the DHCP client. Disables the DHCP client. 3. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 473: Configuring Telephone Ip Address

    2. In the IP address entry field under Ethernet configuration, enter the IP address of the gateway. The following entries are possible: IP address with a range of 0 to 255 (example: 192.168.0.240) 3. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 474: Configuring Subnet Mask

    2. In the Sub-network mask entry field under Ethernet configuration, enter the subnet mask. The following entries are possible: IP address with a range of 0 to 255 (example: 255.255.255.0) 3. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 475: Configuring Gateway

    2. In the Gateway entry field under Ethernet configuration, enter the IP address of the gateway. The following entries are possible: IP address with a range of 0 to 255 (example: 192.168.0.2) 3. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 476 2. Enter the IP address of the gateway. The following entries are possible: IP address with a range of 0 to 255 (example: 192.168.0.2) 3. Press the softkey to save the entry. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 477: Protection From Unauthorised Access

    The configuration can be carried out as follows: • Via the configuration manager • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 478 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 479: Configuring Settings Lock

    Configuring Settings Lock via Configuration Manager Requirements: – Configuration manager, open with a sufficient authority level 1. Open the page Settings/functions > Restrictions. 2. Click the Telephone menu settings tab. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 480 3. Enable one of the following options: Sub Admin: Blocks the setting in question from guests, users and sub- administrators. user: Blocks the setting in question from guests and users. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 481 The modified settings are displayed, and you can select another setting. 5. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 482: Display And Backlight

    Note: To open the language menu, you can also press the menu key, # and 0 in that order. icon indicates the current setting. 2. Select the desired display language. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 483: Configuring Display Backlight

    – Knowledge of the telephone, its menu options and the required PIN, if necessary 1. Press the menu key and open the menu settings > display > display light. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 484: Configuring Brightness

    4. Select brightness (max.). 5. Press the softkeys to configure the desired brightness on the display for calls during operation. 6. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 485: Adjusting Contrast

    2. Select or clear the Inverse view check box. Enables the inverse display view function on the display. Disables the inverse display view function on the display. 3. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 486: Configuring Time Format

    HH.MM: Selects the time format in the order of hour, minute separated by a point. HH:MM: Selects the time format in the order of hour, minute separated by a colon. 3. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 487: Configuring Date Format

    • Via the telephone menu Configuring Date format via Configuration Manager Requirements: – Configuration manager, open with a sufficient authority level 1. Open the page Settings/functions > Display. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 488 DD-MM-YY: Selects the date format in the order of day, month, year separated by hyphens. YY-MM-DD: Selects the date format in the order of year, month, day separated by hyphens. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 489: Call Signalling

    1. Open the page Settings/functions > Signalling/ringer. 2. Select or clear the Ring signal check box. Enables the ring signal. Disables the ring signal. 3. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 490: Configuring And Operating Function Key For Ring Signal

    • Via the configuration manager • Via the telephone menu Configuring Function Key for Ring Signal via Configuration Manager Requirements: – Configuration manager, open with a sufficient authority level COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 491 3. Select the desired option: first level: Keys are defined on the first key level. second level: Keys are defined on the second key level. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 492: Switching Flashing Display Backlight For Call Signalling On/Off

    Switching Call Signalling by Flashing Display Backlight On/Off via Configuration Manager Requirements: – Configuration manager, open with a sufficient authority level 1. Open the page Settings/functions > Signalling/ringer. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 493: Configuring And Operating Function Key For Call Signalling By Flashing Display Backlight

    Call signalling by a flashing display backlight is enabled. The configuration can be carried out as follows: • Via the configuration manager • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 494 6. In the Key name entry field, enter a name for the key. The following entries are possible: Up to 16 digits Digits and characters Note: The key name is used for printing the label. 7. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 495 Press the key to switch call signalling by a flashing display backlight on and off. 6. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 496: Ringer Melodies

    • If you would like to be notified, using different ringer melodies, which of your groups is being called by the caller, configure the corresponding settings via the configuration manager. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 497 1. The ringer melody defined in the telephone book, in as far as the door terminal can be identified as a telephone book entry 2. For the ringer melody for the call type door call COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 498: Configuring Ringer Melodies

    Configuring Number-dependent Ringer Melodies via Configuration Manager Requirements: – Configuration manager, open with a sufficient authority level 1. Open the page Settings/functions > Signalling/ringer. 2. Click the Ringer melodies (number-dependent) tab. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 499: Changing Volume Automatically

    You can increase and decrease the volume on the telephone automatically. The telephone starts to ring at the volume you configured and increases/decreases this every 5 seconds by one level until it reaches the maximum/minimal volume. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 500 Selects an automatic decrease in the volume during the calling phase. single ringtone: Selects a single quiet tone instead of the ringer melodies configured. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 501: Call Charges

    The configuration can be made as follows: • Via the configuration manager Requirements: – An open configuration manager 1. Open the page Settings/functions > Basic settings. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 502 PBX. Otherwise misunderstandings might occur regarding final invoice because the value configured in the PBX is used for calculating the cost of calls. 3. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 503: Receiver And Headset

    – Knowledge of the telephone, its menu options and the required PIN, if necessary In order to switch headset operation on and off, press the function key configured for a headset. Or, proceed as described in the following. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 504: Configuring And Operating Function Key For Headset Operation

    2. Only available in installed extension modules: In the telephone displayed at the top left, click the key group in which you would like to define keys. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 505 Keys are defined on the second key level. The list of available functions is displayed. 4. Select the headset function. The current settings for defining the key are shown on the display. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 506: Configuring Headset Type

    DHSG headset: Selects the wireless headset type with a DHSG interface. 3. Click Execute. Configuring Headset Type via Telephone Menu Requirements: – Knowledge of the telephone, its menu options and the required PIN, if necessary COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 507: Switching Headset Ringing On/Off

    1. Open the page Settings/functions > Headset. 2. Select or clear the Headset ringing check box under Headset. Enables the headset ringer. Disables the headset ringer. 3. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 508: Adjusting Headset Volume

    1. Press the menu key and open the menu settings > headset > headset volume. 2. Press the softkeys to configure the desired microphone volume. 3. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 509: Switching Echo Reduction On/Off

    1. Press the menu key and open the menu settings > def. settings > echo reduction. 2. Select or clear the echo reduction check box. Enables echo reduction. Disables echo reduction. 3. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 510: Menu And Function Keys

    If you would like to use this, you must define one of your function keys with the shift function. The variant Second level via double-click (300 ms) can be disabled if it is not needed. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 511: Configuring And Operating Function Key For Shift

    Configuring and Operating Function Key for Shift Press the key to access the second key level for a few seconds. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 512 5. In the Key name entry field, enter a name for the key. The following entries are possible: Up to 16 digits Digits and characters Note: The key name is used for printing the label. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 513: Exchanging Or Moving Function Keys

    – An open configuration manager 1. Open the page Function keys > Exchange/move. 2. Click the function key field that you would like to move, copy or exchange. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 514: Printing Lettering Labels

    Important: To be able to print out the background colours for the lettering labels, you need to enable the corresponding function in your browser. In Internet Explorer select the option Print background colors and images COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 515 Note: If you use Mozilla Firefox, under File > Page Setup, the Shrink To Fit Page Width check box must be cleared to the lettering labels from being reduced during printing. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 516: Voip Provider

    – Knowledge of the telephone, its menu options and the required PIN, if necessary 1. Press the menu key and open the menu settings > VoIP > provider > Registrar. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 517: Configuring Registration Time

    1 to 60: The telephone registers itself with the VoIP provider after 1 to 60 minutes, depending on the entry. 4. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 518: Configuring Stun Server For Operation As External Private Branch Exchange

    Configuring STUN Server for Operation as External Private Branch Exchange In order to operate a COMfortel VoIP 2500 AB system telephone as an external private branch exchange, it must either be connected to the PBX network via a VPN/ VLAN tunnel or the telephone and the PBX must establish the connection via a publicly accessible STUN server on the Internet.
  • Page 519 – Knowledge of the telephone, its menu options and the required PIN, if necessary 1. Press the menu key and open the menu settings > VoIP > provider > STUN activation. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 520: Configuring Interval For Nat Keep Alive

    NAT mapping in the firewall. The configuration can be made as follows: • Via the configuration manager • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 521 1 to 255: NAT keep alive packages are sent every 1 to 255 seconds, depending on the entry. 4. Press the softkey to save the entry. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 522: Configuring Outbound Proxy

    5. In the Port entry field under Outbound proxy, enter the associated port number (port). The following entries are possible: 1 to 65535 6. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 523: Configuring Jitter Buffer Size

    The jitter buffer size indicates how many RTP packages can be buffered to bypass or compensate interferences. The configuration can be made as follows: • Via the configuration manager • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 524 High values: A large number of RTP packages can be buffered to bypass or compensate interferences. 3. Press the softkey, to save the entry. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 525: Configuring Codecs

    – Knowledge of the telephone, its menu options and the required PIN, if necessary 1. Press the menu key and open the menu settings > VoIP > provider > codec. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 526: Configuring The Sip Transport Protocol

    3. Under SIP transport protocol, select one of the following options: UDP: Selects UDP as the SIP transport protocol. TCP: Selects TCP as the SIP transport protocol. 4. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 527: Configuring Sip Port

    2. Click Configure. 3. In the SIP Port (1...65535) entry field, enter the SIP port. The following entries are possible: 1 to 65535 4. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 528: Configuring Dtmf

    3. In the DTMF list field, select one of the following options: DTMF outband without confirmation tone: The DTMF signals are trans- mitted via the VoIP module of the PBX. You can hear no confirmation tone. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 529 DTMF-inband: The DTMF signals are transmitted with the speech data of the telephone. Note: When you select DTMF-outband or DTMF-outb.(tone) a VoIP module has to be installed in the PBX. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 530: Storing Root Certificate Of The Pbx In The Telephone

    The path and the file name are displayed in the File field. 5. Click Store in the telephone. Further steps: – Enter the corresponding fingerprint. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 531: Configuring Fingerprint Of Certificate

    1. Press the menu key and open the menu settings > VoIP > provider > fingerprint. 2. Enter the fingerprint of the certificate. 3. Press the softkey to save the entry. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 532: Voip Accounts

    – The internal telephone number for the telephone configured on the PBX 1. Open the page Voice over IP > VoIP accounts. 2. In the User name (*), enter the internal telephone number (MSN). COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 533 If no user PIN for the telephone has been entered in the PBX configuration, leave the entry field empty. 5. Press the softkey to save the entry. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 534: Internet Access

    IP address for each of the DNS servers. The following entries are possible: IP address with a range of 0 to 255 (example: 192.168.0.12) 3. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 535: Configuring Http Proxy

    • Via the telephone menu Configuring HTTP Proxy via Configuration Manager Requirements: – Configuration manager, open with a sufficient authority level 1. Open the page Administration > Server configuration. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 536 – Knowledge of the telephone, its menu options and the required PIN, if necessary 1. Press the menu key and open the menu settings > network > HTTP proxy. icon indicates the current setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 537 11. Open the proxy password and enter the password for the authorisation into the HTTP proxy. 12. Press the softkey to save the entry. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 538: Switching Diffserv On/Off

    – Existing and enabled DiffServ support on all active network components 1. Press the menu key and open the menu settings > network > Qual. of Service. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 539: Switching Increased Protection Against Cross-Site Scripting (Xss) On/Off

    " $ % < > \ [ ] ^ { }. 3. Click Execute. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 540: Vlan

    If you want to use VLAN-capable hardware at the external LAN port, disable the external VLAN to make all VLANs available at the external port. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 541: Configuring A Telephone Vlan

    2. Select or clear the Telephone VLAN check box under Configuration for telephone VLAN. Enables the telephone VLAN. Disables the telephone VLAN. (No other action is required.) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 542 6. Open the menu VLAN prio (int.) and enter the priority for the telephones. The following entries are possible: 0 (lowest priority) to 7 (highest priority) 7. Press the softkey to save the entry. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 543: Enabling/Disabling The Forwarding Of The Telephone Vlan To External Port

    – Configuration manager, opened with a sufficient authorization level – VLAN provided in the network – Configured Telephone VLAN 1. Open the page Administration > VLAN configuration. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 544: Configuring An External Vlan

    The configuration can be carried out as follows: • Via the configuration manager • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 545 4. Open the menu VLAN ID (ext.) and enter the VLAN ID. The following entries are possible: 1 to 4094 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 546 6. Open the menu VLAN prio (ext.) and enter the priority for the external port. The following entries are possible: 0 (lowest priority) to 7 (highest priority) 7. Press the softkey to save the entry. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 547: Service And Maintenance

    – Removing USB Memory Stick (page 566) – Deleting Data (page 567) – Logging the Network Data Stream (page 571) – Port Overview (page 572) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 548: Firmware Update

    The interval and the time of the update are adjustable. Initiating Manual Firmware Update Initiation can be carried out as follows: • Via the configuration manager COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 549 – In order to use the new features after a firmware update on the telephone, an update of the PBX firmware is often necessary. See the PBX manual. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 550: Configuring Update Server Address

    3. Click Execute. Initiating Instant Firmware Update via Update Server Initiation can be carried out as follows: • Via the configuration manager • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 551 2. Press the softkey. The firmware update is performed. After this, a message appears in the display indicating whether the update was successful. 3. Press the softkey. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 552: Configuring Regular Firmware Updates Via Update Server

    3. In the Period list field under Regular firmware updates via update serve, select the desired time frame during which the regular firmware update should be carried out. 4. Click Accept. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 553: Restoring Previous Firmware

    During an update, the currently inactive firmware is overwritten. The restoration can be carried out as follows: • Via the configuration manager • Via the telephone COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 554 4. As soon as the LED above the hook key starts blinking more slowly, you may release both the message key and the query key. The previous firmware is restored. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 555: Data Backup

    • Local telephone book (entries in the local telephone book) • Scheduled call list (entries in the scheduled call list) • Redial list (entries in the redial list) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 556: Configuring Areas For Data Backup To Usb Memory Stick

    1. Press the menu key and open the menu settings > Backup > CF2500 -> USB. 2. Enter a name. The following entries are possible: Up to 8 digits Digits and characters COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 557: Saving Usb Memory Stick Data Backups On Telephone

    If automatic data backup is switched on, data will be backed up every day at midnight (as soon as the telephone goes into the idle state). Switching this on/off can be done as follows: • Via the telephone menu COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 558 1. Press the menu key and open the menu settings > Backup > automatic. 2. Select or clear the automatic check box. Enables automatic data backup. Disables automatic data backup. 3. Press the softkey to accept the setting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 559: Backing Up Configuration Data

    The path and the file name are displayed in the Configuration file field. 4. Click Store in the telephone. The configuration data is saved in the telephone. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 560: Saving Configuration Data On Pc

    1. Open the page Administration > Data backup. 2. Click Reset under Reset configuration. Further steps: – Create a new configuration or reinstall the previously saved configuration in the telephone. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 561: Selecting A Pbx

    Note: If the wrong PBX is selected, this is detected and an error message is displayed. If the setting for a wrong PBX is made on purpose for service reasons, the error message must be ignored. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 562: Finding Pbx

    IP address of the incorrect PBX, press the softkey. Enter the IP address for the correct PBX. The telephone registers itself on the PBX. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 563: Initiating Pbx Synchronisation

    – Knowledge of the telephone, its menu options and the required PIN, if necessary • Press the menu key and open the menu settings > synchronisation > sync. with PBX. Data synchronisation is performed with the PBX. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 564: Shutting Down Telephone

    3. In order to start the telephone back up, disconnect the telephone from the 230V power source and then connect it again. The telephone starts up. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 565: Restarting The Telephone

    Important: When the telephone is restarted, the connection to the configu- ration manager as well as all to calls and data services is terminated. Unsaved data are lost. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 566: Removing Usb Memory Stick

    1. Press the menu key, enter #207 via the keypad and press the softkey to confirm the action. 2. Remove the USB memory stick from the USB port on the telephone. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 567: Deleting Data

    The telephone is reset back to factory settings. Note: The PINs are part of the system configuration and therefore remain intact. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 568: Deleting Charges

    Note: Neither the total charges recorded in the PBX nor the call data sets are affected by the delete operation. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 569: Deleting Personal Data

    Deletes all of the entries in the telephone book on the telephone. function keys: Deletes all of the function keys that are not blocked. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 570 TAM voice memo: Deletes all of the entries in the list of voice memos. all: Deletes all of the data listed here. 3. Press the softkey to confirm the action. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 571: Logging The Network Data Stream

    A dialogue box for downloading the ethernettrace.pcap file is opened. 4. Save the file. Note: The ethernettrace.pcap file enables the technical departments (Service, Development) to perform troubleshooting. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 572: Port Overview

    The port overview shows the previously configured and the permanently-specified ports on the telephone. Note: The overview can be viewed in the configuration manager by opening the page Administration > Port overview. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 573: Glossary

    The glossary contains an alphabetical list of the functions and terminology used accompanied by short explanations. There is also an index of abbreviations. Topics – Terminology and Functions (page 574) – Abbreviations (page 595) COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 574: Terminology And Functions

    The most important difference from call forwarding is that the boss telephone can still be called from the secretary telephone and the secretary can still transfer important calls to the boss telephone. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 575 Call Waiting If you are already in a call, the call waiting function notifies you using the call waiting tone when another communication partner is calling. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 576 The equality of VoIP calls is dependent on the codec used. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 577 During a data backup, a backup file is created either automatically or manually. This file contains the configuration and/or other data and settings for the telephone. The areas to be backed up can be configured separately. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 578 PC can use to request the page on the Internet. This service is provided by DNS servers at the various Internet service providers or by upper domain servers. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 579 This is meaningful, for example, when this telephone is located in a publicly accessible room and is only occasionally used for external calls by an employee. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 580 Free Seating The free seating function allows you to register at a foreign COMfortel VoIP 2500 AB using the configuration of your own telephone in order to operate the foreign telephone like your own one.
  • Page 581 The hotel function allow you to conveniently manage room and call data when the PBX is used in a hotel. HTTP Proxy An HTTP proxy is a proxy for the HTTP protocol, over which Internet sites are called or files downloaded. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 582 Jitter Buffer The jitter buffer buffers RTP packages, to compensate irregular transfer rates of the Internet. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 583 The IP addresses on the TCP/IP network are always mapped to the respective MAC address. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 584 If you would like to discuss something with another person in the room without your communi- cation partner on the telephone being able to hear, you can temporarily mute the call. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 585 Internet can be used. Outbound Proxy The outbound proxy is an intermediate server that processes all requests and connections going to the provider (except registration). COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 586 VoIP telephones, receive power over an Ethernet cable. This benefit of this is that there are fewer power cables to deal with. PoE is described in the IEEE 802.3af Standard. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 587 (for example, in a lawyer's office). Based on the evaluation of call data, both the charges as well as the time required can be assigned to a specific project. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 588 The telephone numbers are saved along with number of dialling operations, date and time of dialling (for multiple dialling operations, the date/ time of the last attempt). COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 589 In a home network, routers are usually used to connect the local network to the Internet and to enable simultaneous Internet access for multiple users. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 590 To do this, a STUN request is sent to a STUN server, which then shares its own IP address allocated by the VoIP provider with the DSL connection. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 591 PBX are displayed. If one of these entries does not have a name, the system telephone generates a name for the telephone book (for example, COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 592 PC data from voice data and introducing prioritization. The operation of VLANs requires VLAN-capable network components compatible with the IEEE 802.1Q and/or IEEE 802.1P Standard. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 593 A VoIP account can be configured on a telephone. The VoIP account is the prerequisite for communicating with the PBX and should therefore not be changed. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 594 300 to 3400 Hz is used; this also uses 64 kbps. The best possible sound quality depends on the end device used. COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 595: Abbreviations

    Integrated Services Digital Network Light Emitting Diode Media Access Control Multiple Subscriber Number Network Address Translation Network Time Protocol Private Branch Exchange Personal Identification Number COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 596 Simple Transversal of UDP over NATs Transmission Control Protocol User Datagram Protocol Universal Serial Bus VLAN Virtual Local Area Network VoIP Voice over Internet Protocol COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 597 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

  • Page 598: Index

    (create entry) memos, listen to ......359 entries, delete ....... 379 memos, record ......355 external calls (create entry) ..374 function key ........380 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 599 (subscribers) ..94 headset function key ........97, 581 ........160 icons switch on/off ..........43 ........159 incoming call, on hold .....66 call macro, configure ......113 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 600 Conditions of Guarantee ..see insert on direct exchange line "Conditions of Guarantee, Information access ........73, 74 Service" via targeted exchange line access ..........310 via targeted VoIP access point ..314 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 601 ......73 configuration-dependent control function key ........438 DiffServ ........538, 578 voice mailbox .........437 contrast ..........485 cost per call unit ........501 Cross-Site Scripting (XSS) ..539, 577 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 602 ......... 553 door functions ......195, 579 follow me ........205, 580 function key ........197 function key ........206 switch on/off ........205 DTMF, configure ........528 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 603 ....253 function key ........216 macro ..........257 log out of all groups ...... 216 message forwarding .....412, 461 log telephone in/out ...... 215 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 604 ......236 procedure ........241 HTTP proxy ........535, 581 InterCom handsfree ....241, 582 execute .......... 246 function key ........246 procedure ........245 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 605 ........33 voice mailbox query call, during .........426 ......34 telephone number entry ....31 log into a group ........215 text entry .......... 31 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 606 ....571 power dialling no response ......271, 587 attention tone callback, initiate ........ 272 .......77 cancel ..........272 ............585 execute .......... 271 procedure ........271 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 607 ........490 receiver ringer echo reduction .......509 by flashing display backlight ..492 receiver volume ........503 melodies, configure ...... 498 switch on/off ........489 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 608 ......465 Service ... see insert "Conditions of suppress Guarantee, Information Service" telephone number display ..... 74 switching remote access on/off ..455 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 609 ..........46 USB memory stick telephone ringer, switch on/off ..489 data backup ........555 telephone VLAN ........541 remove ........... 566 forwarding to external port ...543 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...
  • Page 610 ....322 wideband sound quality ..... 594 rapid remote access .....327 Voicemail Center icons ..........48 XSS (Cross-Site Scripting) ..539, 577 VoIP (Voice over IP) ......593 COMfortel VoIP 2500 AB - Firmware Version 4.4 - Version of the Manual 04 11/10...

Table of Contents