Summary of Contents for CommScope SYSTIMAX iPatch Panel
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® ® The SYSTIMAX iPatch System Panel Manager Guide June 2009 Material ID 860 442 573...
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All rights reserved Printed in the U.S.A. 860 442 573 SYSTIMAX Solutions is a trademark of CommScope. All trademarks identified by ® and ™ are registered trademarks or trademarks, respectively, of CommScope. All other trademarks are the properties of their respective owners.
Contents Important Safety Instructions Overview 1–1 iPatch System Components 1–1 iPatch Panel 1–2 iPatch Manager 1–2 System Manager Software 1–2 iPatch Manager Display and Menu 1–2 The Display, Buttons, and LEDs 1–2 The Sounds 1–3 The Ready Screen 1–3 The Menu 1–5 How the iPatch System Tracks Patch Connections 1–5...
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Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Installing the iPatch Equipment 2–1 System Configurations 2–1 The Standard Configuration 2–1 An Alternate Configuration 2–2 A Stand-Alone System Configuration 2–2 Task Overview 2–3 Installing the Equipment in the Racks 2–3 Task A. Mount the Panel Bus 2–3 Task B.
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Contents Performing Patching Activities 3–1 Performing Guided Jobs 3–2 Selecting a Job 3–3 Performing Add Connection Jobs 3–4 Adding a Connection Between iPatch Panel Ports 3–4 Adding a Connection Between an iPatch Panel and Other Equipment 3–5 Performing Remove Connection Jobs 3–6 Removing a Patch Connection Between iPatch Panel Ports...
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Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Confirming Patch Connections, Responding to Alarms, and Troubleshooting Problems 4–1 Confirming Patch Connections 4–3 Viewing Alarms 4–5 Responding to Alarms 4–6 Troubleshooting Common Problems 4–9 Testing Panels 4–14 Viewing Rack Information 4–15 Maintaining the System 5–1 Changing the Language Displayed by iPatch Manager Units...
Important Safety Instructions Read and understand all instructions. The exclamation point within an equilateral triangle is intended to alert the user to potential personal injury hazards. When installing, operating, or maintaining the SYSTIMAX ® iPatch ® equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: Follow all warnings and instructions marked on this product.
Overview The SYSTIMAX iPatch System is designed to help customers provide and maintain building patch connections used to deliver telecommunications and data services. In a standard configuration, the system includes System Manager software, one iPatch Manager on each rack that has iPatch Panels, and iPatch Panels and Fiber Shelves on each rack.
Guide: SYSTIMAX ® ® iPatch Panel Manager Guide iPatch Panel The iPatch Panel is the heart of the iPatch System. It monitors the patch connections made at the panel by sensing the insertion of the patch cord connectors. When the system detects a patch cord being added to the network, it records the connection in a database.
Chapter: Overview The softkeys let you select options that vary based on the screen shown. To select an option, you press the button below that option. The LEDs turn on to indicate special conditions at the rack. The iPatch Manager display has lighting, which turns on when any button is pressed on the iPatch Manager or on an iPatch Panel connected to the iPatch Manager.
Guide: SYSTIMAX ® ® iPatch Panel Manager Guide The Ready Screen When no activities are being performed at the rack, the iPatch Manager display shows the Ready screen. From this screen you can view the menu, job queue, alarms list, and any critical alarms. The first line of the display shows the number of the rack where the iPatch Manager is mounted, as shown in Figure 1–2.
Chapter: Overview The Menu When you press the Menu softkey, the following menu options appear: Run Diagnostics. This option launches a series of internal tests that check whether the equipment on the rack is operating properly. See page 6. Rack Information. This option lets you obtain information about the rack, such as its ID, from the System Manager Software.
Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Items Provided with the Panel Manager Before beginning installation, we recommend that you familiarize yourself with the items in the figure below. These items are provided with the Panel Manager. Figure 1–3 Items Provided with the Panel Manager Panel Manager (with the panel bus jumper and...
Chapter: Overview Items Provided with the Network Manager Module If you plan to install a Network Manager module to allow the Panel Manager to supervise the equipment room and communicate directly with System Manager, we recommend that you familiarize yourself with the items in the figure below before beginning installation.
Solutions, visit us on the web at www.commscope.com/systimax For technical assistance regarding SYSTIMAX products: Within the United States, contact your local account representative or CommScope Technical Support at 1-800-344-0223. From outside the United States, contact your local account representative or Authorized BusinessPartner. 1–8...
Installing the iPatch Equipment This chapter provides instructions for installing and setting up the iPatch equipment in an equipment room. Before you install the equipment, you need to understand how the system is to be configured so you make the proper connections and perform the appropriate set-up tasks.
Guide: SYSTIMAX ® ® iPatch Panel Manager Guide An Alternate Configuration An alternate iPatch System configuration consists of the components listed below. This system configuration allows the voice and data network administrator to manage equipment rooms in areas where access to the Ethernet network is not available or is restricted because of data security considerations.
Chapter: Installing the iPatch Equipment Task Overview To install the iPatch equipment in an equipment room, perform the following tasks, which are described in “Installing the Equipment in the Racks” and “Setting Up the Network Connections for the Room” in this chapter: Task A.
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Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Repeat Step 1 through Step 5 to install the panel bus for each rack. Figure 2–1 Mounting the Panel Bus (Viewed from the Front of the Rack) Front of Rack Align the red line with the center of the hole.
Chapter: Installing the iPatch Equipment Task B. Install the Network Manager Module To use a Panel Manager to communicate with System Manager, you must install a Network Manager module and connect it to the Panel Manager. We recommend performing this installation before mounting the Panel Manager on the rack. The Network Manager module provides the Ethernet functionality previously provided by the Network Manager and Rack Manager Plus.
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Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Connect the 6-inch patch cord provided with the Network Manager to the RACK MGR OUTPUT jack on the back of the Network Manager (Figure 2–3). Connect the other end of the patch cord to the RACK MGR INPUT jack on the back of the Panel Manager (Figure 2–3).
Chapter: Installing the iPatch Equipment Task C. Mount the Panel Manager Each rack with iPatch Panels is managed by an iPatch Manager. The iPatch Manager and each iPatch Panel must be connected to the rack’s panel bus. To install the Panel Manager for each rack with iPatch Panels, perform the steps below.
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Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Using the four (4) screws and four (4) star washers provided, install the Panel Manager on the rack. When possible, we recommend using the 34th 1U slot up from the bottom of the rack so that the top of the unit is about 65 inches above the floor.
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Chapter: Installing the iPatch Equipment Connect the panel bus jumper to a nearby panel bus connector, folding the jumper as shown (Figure 2–8). Press the cable retainer against the rack. Note: The connector is keyed. The polarized tab on the connector fits into the opening in the header on the panel bus.
Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Task D. Connect Each iPatch Manager to the Rack Manager LAN The iPatch Manager units in an equipment room communicate with each other using the Rack Manager LAN. Modular patch cords can be used to make the Rack Manager LAN connections.
Chapter: Installing the iPatch Equipment Task E. For Each Rack with iPatch Panels, Install the Panels Important: To use iPatch Fiber Shelves in an existing iPatch System, the iPatch Manager units (and any Network Managers) must be running a compatible software version.
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Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Modify the power adapter for use with the local configuration for electrical service outlets: Select the appropriate AC plug. Holding the power adapter in one hand, use your thumb to press the spring-loaded latch on the back of the adapter to the open position.
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Chapter: Installing the iPatch Equipment Wait until the iPatch Manager display shows: Initializing Please Wait Then: Rack 1 Program Order of iPatch Equipment in Rack Press Continue to order panels and modules. Continue Cancel Press Continue to program the order of panels and modules on the rack. The iPatch Manager sounds a key beep and the display shows: Rack 1 Looking for 1 of 60...
Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Repeat Step 8 until you have indicated the relative position of each row of iPatch Panel ports on the rack. The iPatch Manager sounds a confirmation tone and the LED on the last panel or module turns off.
Chapter: Installing the iPatch Equipment Setting Up the Network Connections for the Equipment Room If the iPatch System is to be administered from a PC running the System Manager Software, you must configure one iPatch Manager (Rack Manager Plus or Panel Manager with Network Manager module installed) in each equipment room to communicate with System Manager.
Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Task I. Configure the Network Settings Before you configure the network settings for a Panel Manager with Network Manager module installed to be connected to the Ethernet network, contact your data network administrator to obtain the following information: the unique, static IP address to be used to identify the Panel Manager the subnet mask for your location the gateway required for communication with System Manager.
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Chapter: Installing the iPatch Equipment Program the IP address assigned to the Panel Manager: Press until the display shows: Network: Ethernet Network Manager LAN: Disabled IP Address: 000.000.000.000 Subnet Mask: 255.255.255.000 Gateway: 000.000.000.000 Socket: 08510 Select Restore Defaults Exit With IP Address highlighted, press Select. The display shows: Network: Ethernet Network Manager LAN: Disabled...
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Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Program the gateway: Press until the display shows: Network: Ethernet Network Manager LAN: Disabled IP Address: 135.005.126.237 Subnet Mask: 255.255.255.000 Gateway: 000.000.000.000 Socket: 08510 Select Restore Defaults Exit With Gateway highlighted, press Select. The display shows: Network: Ethernet Network Manager LAN: Disabled...
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Chapter: Installing the iPatch Equipment Confirm the data transmission mode setting matches the setting provided by your network administrator by pressing until the display shows: IP Address: 135.005.126.237 Subnet Mask: 255.255.255.000 Gateway: 000.000.000.000 Socket: 08510 Speed: 100 MB/sec Duplex: Half Select Restore Defaults Exit...
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Guide: SYSTIMAX ® ® iPatch Panel Manager Guide 11 Press Exit. The Panel Manager display shows: Initializing Please Wait Then: Rack 1 Ready Menu Alarms Jobs 2–20...
Chapter: Installing the iPatch Equipment Setting the Patching Mode for the iPatch Manager The following patching modes can be programmed for the rack: Normal. The iPatch equipment assumes only one patch connection can be made at a time at the racks on the Rack Manager LAN. Local.
Performing Patching Activities This chapter describes how to perform guided patching jobs and unguided patching activities using the SYSTIMAX iPatch System. Guided jobs are electronic work orders scheduled using the System Manager Software and are sent to the iPatch equipment in the equipment room. Although one of the most useful features of the iPatch System is the ability to perform guided patching jobs, the system also lets you add and remove patch connections without guidance.
Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Performing Guided Jobs The System Manager Software lets the voice and data network administrator schedule patching changes to be made at panels and send those changes to the appropriate iPatch Manager units. At the iPatch Manager units, you can view and perform jobs in the job queue by following the instructions provided on the iPatch Manager displays.
Chapter: Performing Patching Activities Selecting a Job To select a job from the job queue, perform the steps below. At the iPatch Manager display, press any button to turn on the lighting. The iPatch Manager display lights up. If there are jobs in the job queue, Jobs appears on the display and the Jobs LED is turned on.
Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Performing Add Connection Jobs There are two main types of Add Connection jobs: a patch connection to be added between two ports on iPatch Panels a patch connection to be added between a port on an iPatch Panel and a port on a non-iPatch panel or network equipment.
Chapter: Performing Patching Activities Adding a Connection Between an iPatch Panel and Other Equipment If the iPatch Manager display shows a screen like one of the screens below, perform the steps below to add a patch connection between an iPatch Panel and other equipment.
Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Performing Remove Connection Jobs There are two main types of Remove Connection jobs: a patch connection to be removed from two ports on iPatch Panels a patch connection to be removed from a port on an iPatch Panel and a port on a non-iPatch panel or network equipment.
Chapter: Performing Patching Activities Removing a Patch Connection Between an iPatch Panel Port and Other Equipment If the iPatch Manager display shows a screen like one of the screens below, perform the steps below to remove a patch connection between an iPatch Panel port and other equipment.
Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Performing Unguided Patching Activities Although most of the work you perform will be guided by the iPatch System, the system also lets you perform unguided patching activities. The subsections below provide instructions for performing unguided patching activities. For the system to work properly, it is important to follow these instructions.
Chapter: Performing Patching Activities Adding Patch Connections Not in the Job Queue Instructions are provided below for: adding a patch connection not in the job queue between two ports on iPatch Panels adding a patch connection not in the job queue between a port on an iPatch Panel and a port on a non-iPatch panel or network equipment.
Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Adding a Connection Between an iPatch Panel and Other Equipment Connect one end of the patch cord to the appropriate equipment port. Connect the other end of the patch cord to the appropriate iPatch Panel port. The associated LED turns on, the iPatch Manager sounds a sensor beep, and the display lights up and shows: Adding Connection...
Chapter: Performing Patching Activities Removing a Connection Between iPatch Panel Ports Disconnect the patch cord from one of the iPatch Panel ports. The associated LEDs blink, the iPatch Manager sounds a sensor beep, and the display lights up and shows: Removing Connection Rack 1 Removing Duplex Connection...
Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Responding to Messages The following table describes the two messages that the iPatch Manager display may show while you are performing unguided patching activities. It includes instructions for responding to each message. Important: When using the following table, make sure that the connection information shown on the iPatch Manager display is correct before pressing Yes.
Chapter: Performing Patching Activities How the System Deals with Patching Errors If you discover that a patch cord is connected to the wrong port or that the database has recorded a connection that does not exist between two ports, you can correct the database using the Trace and Change feature.
Guide: SYSTIMAX ® ® iPatch Panel Manager Guide The following table lists examples of displays that the iPatch Manager shows depending on the type of connection you trace. Table 3–2 Displays Shown During Tracing The Display Shows… For This Type of Connection… iPatch Panel to iPatch Panel Rack 9 | Rack 9...
Chapter: Performing Patching Activities Tracing a Patch Connection Between an iPatch Panel Port and Equipment Press the button associated with the iPatch Panel port used in the connection. The LED associated with the iPatch Panel port turns on and the display shows: Tracing Connection Rack 1 Tracing Duplex Connection...
Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Press the button corresponding to the iPatch Panel whose connection information you want to change. The LEDs associated with both iPatch Panel ports turn on and the display shows: Tracing Connection Rack 1 Rack 1 | Rack 1 Panel 5...
Confirming Patch Connections, Responding to Alarms, and Troubleshooting Problems This chapter describes how to confirm patch connections (see page 4–3). It also provides instructions for responding to alarms and problems that could occur at the iPatch Manager. For this alarm… See page Network Manager Not Communicating 4–6...
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Guide: SYSTIMAX ® ® iPatch Panel Manager Guide For this problem… See page You attempt to trace a patch connection and the coordinates do not appear on the 4–9 iPatch Manager display. You trace a patch connection and a port in the connection is identified on the 4–9 wrong modular shelf.
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Chapter: Confirming Patch Connections, Responding to Alarms, and Troubleshooting Problems Confirming Patch Connections If one of the following events happens, the system no longer knows both ends of a connection: a patch cord pops out of the panel port someone does not follow the instructions on the display or presses Cancel while performing a patching activity someone does not finish a patching activity before the iPatch Manager times out.
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Guide: SYSTIMAX ® ® iPatch Panel Manager Guide If you need to… Then you should… Confirm the other end of a simplex fiber connection Locate the unknown end of the patch cord. between two iPatch Panel ports for position B of a Press Simplex (the softkey) so the display shows: known port (and both positions for the port to be...
Chapter: Confirming Patch Connections, Responding to Alarms, and Troubleshooting Problems Viewing Alarms The system generates alarms, which indicate problems with the equipment. If an alarm has been generated by equipment on a rack, the Alarms softkey appears on that rack’s iPatch Manager display and the Alarms LED turns on. If the alarm indicates that patching activities cannot be properly monitored at the rack, the alarm text also appears on the Ready screen.
Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Responding to Alarms This section describes the alarms that can be generated by the iPatch Manager, the possible causes, and how to respond to them. For each alarm, the possible causes and associated solutions are listed in the order of likelihood.
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Chapter: Confirming Patch Connections, Responding to Alarms, and Troubleshooting Problems You notice this alarm… Possible causes include… You should… d. Panel bus jumper connecting the iPatch d. Disconnect all of the panel bus jumpers Manager or one of the panels or modules connected to the rack’s panel bus except for to the panel bus has failed.
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Guide: SYSTIMAX ® ® iPatch Panel Manager Guide You notice this alarm… Possible causes include… You should… iPatch Manager Needs To Be Replaced The system has detected one or more Replace the iPatch Manager. (See page 5–8.) problems with the iPatch Manager, indicating that it should be replaced.
Chapter: Confirming Patch Connections, Responding to Alarms, and Troubleshooting Problems Troubleshooting Common Problems This section covers problems that could occur at the iPatch Manager. Before you troubleshoot a problem, first respond to any alarms that have been generated at the iPatch Manager.
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Guide: SYSTIMAX ® ® iPatch Panel Manager Guide You notice… Possible causes include… You should… Your voice and data network administrator a. The iPatch Manager is not communicating a. Check whether appears on the Ready just used the System Manager Software to with the System Manager Software.
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Chapter: Confirming Patch Connections, Responding to Alarms, and Troubleshooting Problems You notice… Possible causes include… You should… You attempt to add a patch connection a. Patch cord connecting an iPatch Manager a. At the iPatch Manager display, press Menu, across two racks and neither iPatch to the Rack Manager LAN has failed.
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Guide: SYSTIMAX ® ® iPatch Panel Manager Guide You notice… Possible causes include… You should… Display lighting is not turned on at an a. Display lighting has timed out. a. At the iPatch Manager display, press a button. iPatch Manager. If the lighting turns on, the lighting had timed out.
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Chapter: Confirming Patch Connections, Responding to Alarms, and Troubleshooting Problems You notice… Possible causes include… You should… “Initializing, Please Wait” appears regularly a. A panel bus jumper connecting a panel, a a. Check all panel bus jumpers. If a jumper is on the iPatch Manager display.
Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Testing Panels To test that the LEDs, port sensors, and buttons work on an iPatch Panel, iPatch Fiber Shelf, or iPatch Fiber Module, perform the steps below. At the iPatch Manager display, press any button to turn on the lighting. From the Ready screen, press Menu.
Chapter: Confirming Patch Connections, Responding to Alarms, and Troubleshooting Problems Viewing Rack Information To check how a rack is identified in the System Manager Software database, perform the steps below. At the iPatch Manager display, press any button to turn on the lighting. From the Ready screen, press Menu.
Maintaining the System This chapter describes common tasks that you might perform when maintaining your SYSTIMAX iPatch System. These tasks include: changing the language displayed by the iPatch Manager units in the equipment room adding an iPatch Panel, iPatch Fiber Shelf, or iPatch Fiber Module removing an iPatch Panel, iPatch Fiber Shelf, or iPatch Fiber Module replacing an iPatch Panel, iPatch Fiber Faceplate, or iPatch Fiber Module replacing an iPatch Manager.
Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Changing the Language Displayed by iPatch Manager Units To change the language displayed by the iPatch Manager units in a selected equipment room, perform the steps below. Note: The Select Language feature is available only if each unit connected to the Rack Manager LAN for the equipment room is a Rack Manager Plus or a Panel Manager.
Chapter: Maintaining the System Adding an iPatch Panel, Fiber Shelf, or Fiber Module to a Rack Important: To use iPatch Fiber Shelves in an existing iPatch System, the iPatch Manager units (and any Network Managers) must be running a compatible software version.
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Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Press Delete. The iPatch Manager display shows: Panels Need To Be Ordered Press to view the next alarm. Reset Panels Exit Note: If you press Delete, the iPatch Manager database marks the panel, shelf, or module as no longer in service.
Chapter: Maintaining the System Replacing an iPatch Panel, Fiber Faceplate, or Fiber Module If you have a panel, faceplate, or module that is malfunctioning and need to replace it, perform the steps below. Disconnect the panel bus jumper for the panel, faceplate, or module from the rack’s panel bus.
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Guide: SYSTIMAX ® ® iPatch Panel Manager Guide 10 Press Continue to program the order of panels and modules on the rack. Follow the instructions on the display. When you have finished programming the order of panels and modules, the iPatch Manager display shows: Rack 1 Ready...
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Chapter: Maintaining the System 15 Press Continue. The iPatch Manager display shows: Initializing Please Wait Then: Rack 1 Program Order of iPatch Equipment in Rack Press Continue to order panels and modules. Continue Cancel 16 Press Continue to program the order of panels and modules on the rack. Follow the instructions on the display.
Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Replacing an iPatch Manager To replace an iPatch Manager, perform the steps below. Remove the unit that you want to replace from the rack: On the back of the unit, disconnect the power cord and any patch cords from the LAN ports.
Technical Specifications and Standards Technical Specifications for the Panel Manager and Network Manager Module Microprocessor (base): 16-bit, 16 MHz 18LF8722 processor Microprocessor (display): 16-bit, 16 MHz 18F45J10 processor Power requirements: 12 VDC at 450 mA (Panel Manager), 12 V DC at 100 mA (Network Manager module) Downloadable software: From host software...
Guide: SYSTIMAX ® ® iPatch Panel Manager Guide Standards The SYSTIMAX iPatch System components meet the standards listed below. Safety CAN/CSA-C22.2 No 60950-1-03 UL 60950-1 IEC/EN 60950-1, First Edition AS/NZ 60950-1:2003 Emissions FCC Part 15, Subpart B, Sections 15.107b & 15.109b for Class A Information Technology Equipment (USA) EN 55022:1944 (C.I.S.P.R.
System Product Warranty Refer to the next page for the COMMSCOPE SYSTIMAX iPatch System Active Hardware Components 3-Year Product Warranty. B–1...
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WHO IS COVERED? Engineering/Design Training Module [SP3321] and the Installation/Maintenance This warranty is for the sole benefit of the person or entity to whom CommScope’s Training Module [ND3341] and the SYSTIMAX SCS iPatch Design & Engineering registration certificate is issued and any successor in interest to the site in which such Training Module [SP5500].
Index Numerics display changing the language for 5–2 10/100 Base T jack 2–15 features 1–2 problems with 4–11 4–12 AC plug 2–12 Add Connection jobs 3–4 electronic work orders guided jobs adding an iPatch Panel 5–3 emissions standards A–2 alarms on Ready screen 1–4 Equipment Mode...
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Index PWR OUT jack 2–6 PWR1 and PWR2 jacks 2–6, 2–11 panel bus mounting 2–3 overview 1–6 1–7 Rack Information command 1–5 4–15 PANEL BUS jack 2–7 Rack Manager LAN 2–10 panel bus jumper 2–7 RACK MGR INPUT jack 2–6 2–10 Panel Manager configuring network settings for...
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Guide: SYSTIMAX ® iPatch ® Panel Manager Guide tracing a patch connection overview 3–13 problems with 4–9 tracing and changing a patch connection 3–15 troubleshooting common problems 4–9 unguided patching adding patch connections 3–9 errors during 3–13 overview 3–8 problems performing 4–10 4–11 removing patch connections...
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