20 Troubleshooting
The following table describes some common problems you can encounter when using your TV.
Consider the proposed solutions before you call for service.
Symptom
No display on
screen
Poor reception
(snow)
No picture
No sound on
certain channels
No sound
Foreign language
in the TV menus
Possible solutions
•
Verify that the power cord is properly connected into the mains
socket and into the TV.
•
If the power cord is correctly inserted but there is no power, per-
form the following steps:
•
Disconnect power cord or wall plug
•
Wait for 60 seconds and then re-insert plug
•
Switch on the TV
•
Press the
key on the remote control
•
Verify that the aerial is connected to the TV and to the wall aerial
socket.
•
Manually tune your picture as described in Manual Store on page 10.
•
Verify that you have chosen the right TV system. For information
about TV systems, see Manual Store on page 10.
•
Check the signal strength by pressing the
•
Verify that the supplied cables are connected properly
•
Verify that you have selected the correct source.
•
Verify that the child lock is not activated.
•
Ensure that you have chosen the right TV system. For information
about TV systems, see Manual Store on page 10.
•
Verify that the volume is not at the minimum.
•
Verify that the mute (
the
key to turn it off.
•
Verify that the TV is connected correctly to the peripheral equip-
ment.
•
Press the
key to exit the menu.
•
Press the
key.
•
Press the
key repeatedly to select the fourth item on the menu.
•
Press the
key twice.
Press the Î ï keys to select correct language.
•
•
Press the
key to confirm selection.
•
Press the
key to exit menu.
) mode is not on. If mute mode is on, press
key
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