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IP-COM SE3100 User Manual

Gigabit multi-business router
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Summary of Contents for IP-COM SE3100

  • Page 2 IP-COM does not assume any liability that may occur due to the use or application of the product or circuit layout(s) described herein. Every effort has been made in the...

  • Page 3: Table Of Contents

    Contents Chapter 1 Product Overview ......................1 Overview .............................. 1 Features ..............................1 Package Contents ..........................1 Appearance ............................2 Front Panel ............................2 Back Panel............................3 Label ..............................4 Chapter 2 Device Installation ......................5 Installation Notes..........................5 Safety Alert ............................5 Environmental Requests ........................
  • Page 4 All Connections ..........................34 QoS ..............................34 WLAN ..............................37 System ..............................49 System Management ........................49 System Administrator ........................51 System Logs ........................... 52 DDNS ............................. 53 Appendix ............................55 1 FAQs ............................... 55 2 Technical Specifications ........................56 3 Regulatory Compliance Information ....................
  • Page 5 Preface Thank you for purchasing this IP-COM product! Reading this User Guide will be helpful for configuring, managing and maintaining this product. Intended Readers This User Guide is intended for those who have basic technical knowledge related to the Internet and network terminology.
  • Page 6 Data Download Go to our IP-COM website www.ip-com.com.cn to download the latest data and manual. Technical Support Website: http://www.ip-com.com.cn Tel: (86 755) 2765 3089 Email: info@ip-com.com.cn...

  • Page 7: Chapter 1 Product Overview

    Chapter 1 Product Overview Overview IP-COM SE3100 is a Gigabit business-class router that has integrated multi-WAN capability, load balancing, flow control, access filter, and QoS. It also functions as a wireless controller to connected access points for monitoring, management, and configuration of your wireless LAN.

  • Page 8: Appearance

    Appearance Front Panel  LED Color Status Description Solid The device is receiving electrical power. POWER Green The device is malfunctioning or not connected to the power supply. Slow flashing: Device system is working properly. Flashing Fast flashing: The system is starting up or erased internal storage (NAND-flash).

  • Page 9: Back Panel

    When the device stays on standby:  Press this button for five~fifteen seconds and release it; in approximately one minute, the device will reboot and restore to its factory defaults.  Press this button for at least sixteen seconds and release it; in approximately one minute, the device will reboot and clear its internal storage.

  • Page 10: Label

    Label ① Model No. of the device ② LAN IP of the device, used to access the device’s Web management interface ③ Username and password to log in to the device. ④ AC input requirement ⑤ Serial number (SN) of the device. This is required if the device is sent back for maintenance.

  • Page 11: Chapter 2 Device Installation

    Position the device away from a strong electrical current. NOTE There is an IP-COM seal on one of the cover screws. The seal must remain unbroken. The user should not break the seal as this will void the warranty. Environmental Requests Temperature/Humidity ...

  • Page 12: Installation Tools

     Anti-static Precautions To protect the device from static electricity harm,  Keep the device in a clean and clear environment.  Clean the device regularly.  Properly ground the device to efficiently dissipate static electricity.  Lightning Protection To protect the device from a lightning strike or power surge, ...

  • Page 13: Installation

    Installation The device can be installed either in a rack or a flat surface (desktop/workbench). A. Rack-mounting You can install the device in a standard 19-inch rack with the accessories (L-shaped brackets and screws) that come in the box. ❶ Install the rack, in a location ensuring it is both stable and level.

  • Page 14: Desktop-Mounting

    B. Desktop-mounting You can install the device on a desktop if rack is not available. ❶ Place the device bottom up on a stable and flat desktop. ❷ Attach the four rubber footpad stickers to the corresponding four corners of the bottom. ❸...

  • Page 15: Physical Connection

    Physical Connection ❶ Plug the Internet access cable from your ISP into the WAN port on the device. ❷ Connect the device to a switch via LAN port using an Ethernet cable. ❸ Connect other devices such as APs, servers or PCs, to the switch via LAN ports. ❹...
  • Page 16 ❺ After the device is rebooted, the device will initialize its default settings. Check LEDs status, which should be displayed successively as the following:  All LEDs (POWER, Link/Act and Speed LEDs) except "SYS" LED will light up and the system will start a self-test.

  • Page 17: Chapter 3 Login

    Chapter 3 Login Log in to the Device If you are setting up the device for the first time, the default parameters are needed for you to log in to the device’s Web management. The default parameters are: Item Details LAN IP Address 192.168.0.252 Username...
  • Page 18 ❸ Launch your Web browser (Google Chrome is recommended); type 192.168.0.252 in the address bar and hit Enter. ❹ This will direct you to the device login page, prompting you to enter the username (admin) and password (admin), and hit Enter. NOTE Different Internet browsers may show different screen details.

  • Page 19: Web Management

    Web Management Item Description Menu Zone Menu Zone is shown as a navigation tree. Here you can select function menus. The results will be displayed on configuration zone. Submenu Zone Configuration Zone Here you can set the device and view the configuration.

  • Page 20: Logout

    NOTE Grey sections on the page cannot be modified in their current status, or they're unavailable. Logout Close the current screen or click on the top right corner. Follow the onscreen instructions to log off. NOTE Closing the current device Web tab will not force current user to log off.

  • Page 21: Chapter 4 Advanced Setup

    Chapter 4 Advanced Setup Networks This section instructs you on setting up your device to the Internet. Network Config Config Wizard Click Networks > Config Wizard entering the configuration page. How to Configure Your Network? ❶ Click Config Wizard to enter the customized interface area. Define LAN and WAN ports according to your actual needs.
  • Page 22 ❷ Configure the LAN details on the screen below. Click Next to proceed forward. The following descriptions will assist in configuring the LAN port. Item Description LANx Click LANx to view or configure the LANx network parameters (IP address, DHCP server, etc). (x can be 0, 1, 2 or 3) You can set IP address and subnet mask of the LAN port as you need.
  • Page 23 Lease Time The lease time of the client's IP address assigned by the DHCP server. Range An IP address range assigned by the DHCP server. ❸ Here you can configure WAN parameters according to the way you access the Internet. Click Next to proceed forward.
  • Page 24 Click Next to enter the Proxy Service page, and to configure proxy parameters. The following descriptions will assist in configuring the proxy parameter. Item Description For user to get an IP from the WAN side to get to the Internet. (By Auto Proxy setting SNAT rules).
  • Page 25 ❺ Check your configurations again and click Save. NOTE  During the configuration, if you want to quit your settings, click Cancel on the top of the page. The Home page will then be displayed.  After the configuration, you need to click Restart Network to bring all your configurations into effect.
  • Page 26 The following descriptions will assist in configuring the proxy rule. Item Description Description The description of the proxy rule. Interface WAN service port Proxy Network The intranet IP range that needs to get Internet service from WAN port The source port of data packets. Leaving the field blank indicates all Source port the ports are allowed here.
  • Page 27 Hosts (192.168.0.0/24) connecting to the LAN port of the device can get to the Internet from the shared WAN0 port (automatically getting IP address 192.168.100.88). Now, you want to add one network segment 192.168.1.0/24 and hosts within this segment will be allowed to share WAN0 service to get connected to the Internet.
  • Page 28 ❸ Configure PC IP address, which is within the intranet 192.168.1.0/24 as illustrated below. 2.2 Port Mapping Rule Port Mapping Rule helps to create the mapping between the WAN service port and LAN server. All the access to the WAN service port will be redirected to the LAN server designated through IP address, to allow Internet users access to the intranet server.
  • Page 29 Click Add a mapping to enter the port mapping rule configuration. The following descriptions will assist in configuring a mapping rule. Parameters Description Check/uncheck the box to enable/disable the current port mapping Enable Rule rule. Description The description of the port mapping rule, DNAT by default. Ingress Port The WAN port used by the Internet users to access the LAN server.
  • Page 30 TCP/UDP protocol used by the LAN server. If you're not clear about Protocol (number) the protocol, it is recommended to select all protocols (including TCP and UDP). Destination address The WAN IP via which the Internet users access the LAN server. The TCP or UDP port number by which the Internet users access the Destination Port LAN server.
  • Page 31 Test & Result: Internet users can visit the LAN web server via http://1.2.3.4:8800. 2.3 Static Routing Rule Static routing can help build the communication between the device and hosts in different network segments. Click Networks > Advanced > Static routing rule to enter the configuration page. NOTE When static routing is used in a huge and complicated network, malfunctions or topology changes occur, some routes may be interrupted and will not be reached.
  • Page 32 The following descriptions will assist in configuring static routing. Parameters Description Enable Rule Check/uncheck the box to enable/disable the static routing rule. Network The network segment that needs to be connected to the device. Gateway The ingress IP address of the next hop routing. Interface The ingress port of the next hop routing.
  • Page 33 This is used to configure a line stacking policy when several links exist on the WAN. The following descriptions will assist in configuring this section. Item Description When there are multiple WAN links, data packets choose one to pass Default Main Line through.
  • Page 34 The following descriptions will assist in configuring a balance loading policy. Item Description Description The description of the policy rule. The priority of policy routing rule. Three classes are available: Default, Rule Priority Higher than default, Lower than default. Select a line Select the line on the WAN via which data will be forwarded.
  • Page 35 Analysis:  You need to configure multi-line policy and the default main line is WAN0. Line stacking policy is disabled.  Add a routing policy and introduce packets where destination network is 172.16.100.0/24 toward WAN1. How to perform this: ❶ Click Networks>...
  • Page 36 Cancel Configuration When you're configuring parameters on the Config Wizard page or the Advanced page, and you want to cancel the current configurations, just click Cancel to quit the current configurations. Restart Network After you have finished configurations on the Config Wizard or Advanced page, click Restart Network to allow the configurations to take effect.

  • Page 37: System Status

    System Status This chapter can help you get to know more about the system’s basic status. Click Networks > System Status to enter the configuration page. LAN Port (lan) Click Networks > LAN port (lan) to enter the screen where you can configure the parameters.

  • Page 38: Wan Port (Wan)

    Click lanx (x can be 0, 1, 2 or 3 according to your port configuration) to enter the corresponding LAN port to configure the DHCP server. For detailed parameters, you can consult the parameters description in Config Wizard-❷ . WAN port (wan) Click Networks >...

  • Page 39: System Config Status

    The following descriptions will assist in configuring the wan port. Parameters Description WAN0 Check/uncheck the box to enable/disable the WAN0. Close: to disable the multi-line test (PING/HTTP test). PING: to enable PING test for detecting network connectivity. Enter the IP Multi-line Test address or domain of the test host in the field below, and click Test to check the connectivity between the device and the host.

  • Page 40: User Management

    User Management This chapter will assist you in knowing the users connected to the device. Wireless User Click User > Wireless User to enter the page shown as below. All Connections Click User > All Connections to enter the page shown as below. This chapter will assist in prioritizing your network bandwidths usage, to assure a smooth streaming experience for surfing the Internet and online gaming.
  • Page 41  Total Egress Bandwidth Config Total egress bandwidth is the bandwidth you have introduced. It is used as the basis of bandwidth division when there is no flow policy. For instance, you've been provided with 12M ADSL broadband service. Set the total egress download config to 12Mbps;...
  • Page 42 Click Add to enter the flow control config screen: The following descriptions will assist you in configuring flow control. Parameters Description Name The description of the current flow control policy. The limited object (an IP or an IP range) A single IP, like 192.168.0.8 Range An IP range, like 192.168.0.10~192.168.0.200 The total download bandwidth shared by all IPs within the designated...

  • Page 43: System

    System This chapter helps you manage the device efficiently, including backup, reset, reboot, upgrade, etc. System Management Backup/Restore Click System > System Management to enter the screen below.  Restore Factory Default If the network works wrong or you forget the login username, password or the device login IP address, you can reset the device to factory defaults and reconfigure it.
  • Page 44 ❶ Log in to the device management web, and switch to System > System Management. ❷ Click Reset and follow the onscreen instructions. Both login username and password are admin by default; the default LAN IP is 192.168.0.252. Backup  If you have configured the device with specific and unique settings for a better network performance, it is recommended that you back up those configurations to a local disk.

  • Page 45: System Administrator

    support for after-sales service. Other This part is used to support device upgrading and takes configuration into effect. The function button is detailed as below. Item Description If Security Mode is enabled, the device will only keep the basic Security Mode routing feature.

  • Page 46: System Logs

    to take the modification into effect, and use login IP address with your new port number to access the device. For example, the device LAN IP address is 192.168.0.252 and the new WebUI port number is 8080; then, you should type 192.168.0.252:8080 in the web browser bar and go forwards.

  • Page 47: Ddns

    Click Download logs to export the system logs (default file name is ugw.bin) to a local disk. DDNS DDNS (Dynamic Domain Name Server) is a method of translating a dynamic WAN IP into a static domain to allow users on the Internet to debug the device or to access the device intranet server remotely.
  • Page 48 provider. Click Go to Register to switch to PUBYUN DDNS official website. Hostname The domain name that you have applied in PUBYUN. Username The account name that you have registered in PUBYUN. Password The password of the account. Connection Status Displays the current status of the DDNS connection.

  • Page 49: Appendix

    Appendix 1 FAQs Q1: I cannot log in to the device configuration screen with 192.168.0.252 during the initial login. What should I do? A1:  Confirm the TCP/IP settings on your PC, verify it is 192.168.0.x（"x" can be any number between 2~254, excluding 252) and retry.

  • Page 50: Technical Specifications

    2 Technical Specifications Item Specification Max connection number Dual-core ARM 800MHz processor DDR3 256MB FLASH 128MB Max concurrent session 20000 Throughput (two-way) 50Mbps 5 10/100/1000Mbps auto-negotiating RJ45 ports. Interface 1 Console port Configurable interface 3 LAN/WAN multiplexing ports 1 POWER LED 1 SYS LED LEDs 5 Link/Act LEDs...

  • Page 51: Regulatory Compliance Information

    3 Regulatory Compliance Information CE Mark Warning This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. For Pluggable Equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.
  • Page 52 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment.

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