Toshiba L20/L25 User Manual

Toshiba L20/L25 User Manual

Toshiba user's guide notebook computer l20/l25
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Satellite
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User's Guide
If you need assistance, use one of the following:
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Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
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L20/L25
®
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"If Something Goes Wrong" on
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  • Page 1 User’s Guide If you need assistance, use one of the following: Toshiba’s Support Website pcsupport.toshiba.com Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 156 in this guide.
  • Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
  • Page 3: Critical Applications

    Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's parallel port, monitor port, USB port, PS/2 port port and microphone jack.
  • Page 4: Industry Canada Requirement

    This device must accept any interference received, including interference that may cause undesired operation. Contact either: Toshiba’s Support Website at pcsupport.toshiba.com. Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada requirement This Class B digital apparatus complies with Canadian ICES-003.
  • Page 5: Telephone Company Procedures

    If trouble is experienced with this equipment, for repair or limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support Centre within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273.
  • Page 6: Instructions For Ic Cs-03 Certified Equipment

    provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) In order to program this information into your fax transmission, refer to the fax software instructions installed on this computer. Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm...
  • Page 7: Wireless Interoperability

    USOC RJ11C. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined...
  • Page 8: Wireless Lan And Your Health

    Wireless LAN device prior to turning on the equipment. Regulatory Information The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product. This device complies with the following radio frequency and safety standards.
  • Page 9: Europe - Eu Declaration Of Conformity

    ETS 300 328 Technical requirements for radio equipment. ETS 300 826 General EMC requirements for radio equipment. English: Hereby, TOSHIBA Corp. Digital Media Network Company, declares that this Radio LAN device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
  • Page 10 Radio LAN device in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Bij deze TOSHIBA Corp. Digital Media Network Company dat deze Radio LAN device voldoet aan de essentiële eisen en aan de overige relevante bepalingen van Richtlijn 1999/5/EC.
  • Page 11: Usa - Federal Communications Commission (Fcc)

    The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. In normal operating configuration, the LCD in the upright position, the distance between the antenna and the user should not be less than 20 cm.
  • Page 12 Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5.15 GHz to 5.25 GHz frequency range. FCC requires this product to be used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems.
  • Page 13: Using This Equipment In Japan

    The interference range of this equipment is less than 40m. 2,400 MHz to 2,483.5 MHz. It is possible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-13-1100...
  • Page 14: Radio Approvals For Wireless Devices

    Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan. The Name of the radio equipment: refer to the equipment label provided on the computer JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS...
  • Page 15 802.11b (2.4 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
  • Page 16 E’necessaria la concessione ministeriale anche per l’uso interno. Verificare con i rivenditori la procedura da seguire. Nederland: License required for outdoor installations. Check with reseller for procedure to follow. Licentie verplicht voor gebruik met buitenantennes. Neem contact op met verkoper voor juiste procedure. 802.11a (5 GHz) Australia Canada...
  • Page 17 To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply. The user should use the wireless LAN utility to check the current channel of operation. If operation is occurring outside of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network.
  • Page 18 France Ireland Luxembourg Norway Switzerland 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Turbo Mode (5 GHz) Canada Approved Countries/Regions for use for the Intel Wireless LAN 2100 3B Mini PCI Adapter This equipment is approved to the radio standard by the countries/regions in the following table.
  • Page 19: Bluetooth Wireless Technology Interoperability

    ® Bluetooth wireless technology Interoperability ® Bluetooth Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: Venezuela Austria Denmark...
  • Page 20: Bluetooth Wireless Technology And Your Health

    Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA PC product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for more information.
  • Page 21: Regulatory Statements

    These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature. In some situations or environments, the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization.
  • Page 22 The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
  • Page 23 Article 17 Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications. In the event interference is caused, the use of such electric machinery shall be immediately discontinued. Operation of such products can be resumed only when they are modified and can no longer cause interference.
  • Page 24 Multi-drive or any other optical drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required.
  • Page 25: Export Administration Regulation

    Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
  • Page 26 ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF. Trademarks Satellite is a registered trademark and SmartMedia is a trademark, of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 27 Computer disposal information This product contains mercury. Disposal of this material may be regulated due to environmental considerations. For disposal, reuse or recycling information, please contact your local government or the Electronic Industries Alliance at www.eiae.org.
  • Page 28: Table Of Contents

    Keeping yourself comfortable ...41 Precautions...41 Important information on your computer’s Setting up your computer ...44 Setting up your software...45 Registering your computer with Toshiba ...46 Setting up other devices ...47 Connecting to a power source ...47 Charging the main battery...50 cooling fan ...44...
  • Page 29 Using the computer for the first time ...52 Opening the display panel ...52 Your computer’s features and specifications ...53 Turning on the power ...53 Adding memory (optional) ...54 Installing a memory module ...55 Removing a memory module...60 Using the TouchPad™...62 Scrolling with the TouchPad™...
  • Page 30 Powering down the computer ...96 Using the Turn off computer or Shut down Shutting down more quickly ...97 Using Hibernation Mode ...98 Using Standby Mode...101 Toshiba’s online resources ...105 Chapter 3: Mobile Computing...106 Toshiba’s energy-saver design...106 Running the computer on battery power ...107 command...96 ®...
  • Page 31 Battery Notice ...107 Power management ...108 Using additional batteries ...109 Charging batteries...109 Charging the main battery...109 Charging the RTC battery...111 Monitoring main battery power...112 Determining remaining battery power...113 What to do when the main battery runs low ...115 Setting battery alarms...115 Conserving battery power ...116 Power profiles...117 Changing the main battery ...118...
  • Page 32 Setting a supervisor password...149 Deleting a supervisor password...150 Using the TOSHIBA Zooming Utility...150 Using the TOSHIBA Touch and Launch utility ...151 Chapter 6: If Something Goes Wrong... 156 Problems that are easy to fix ...156 Problems when you turn on the computer...158 The Windows Using Startup options to fix problems ...161...
  • Page 33 Develop good computing habits ...189 Data and system configuration backup in If you need further assistance...197 Before you contact Toshiba ...197 Contacting Toshiba ...198 Other Toshiba Internet Web sites ...199 Toshiba’s worldwide offices...199 Appendix A: Hot Keys... 201 Volume Mute ...201 Password security ...201 Without a password ...202...
  • Page 34 Display brightness ...206 Disabling or enabling the TouchPad ...207 Zooming applications in/out ...207 Keyboard hot keys ...208 Appendix B: Power Cord/Cable Connectors...209 Appendix C: Using ConfigFree™ with your Toshiba Computer... 210 Getting Started...211 Starting ConfigFree ...211 ConfigFree Utilities...213 Connectivity Doctor ...213 Search for Wireless Devices ...216...
  • Page 35: Introduction

    Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba notebook computer, your work and entertainment can accompany you wherever you You will find your operating system, Microsoft XP Home or Microsoft installed on your computer. Your operating system offers exciting features, multimedia enjoyment, and easy Internet access.
  • Page 36: This Guide

    Toshiba's Web site at While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/ component/options availability are all subject to change without notice.
  • Page 37: Safety Icons

    Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
  • Page 38: Other Icons Used

    Other documentation Your computer comes with the following documentation: An electronic version of the user’s guide It may also contain guides for other programs that may come with your system. For accessory information, visit Toshiba's Web site at accessories.toshiba.com.
  • Page 39: Service Options

    To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see “If Something Goes Wrong” on page 156.
  • Page 40: Chapter 1: Getting Started

    Chapter 1 Getting Started This chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations.
  • Page 41: Keeping Yourself Comfortable

    Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, that shipped with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
  • Page 42 Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury. If any of these eventualities should accidentally occur, immediately: 1.
  • Page 43 Some PC Cards can become hot with prolonged use. Overheating of a PC Card can result in errors or instability in its operation. Before you remove a PC Card, always wait for it to cool. You could get burned removing a hot PC Card. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer.
  • Page 44: Important Information On Your Computer's Cooling Fan

    Getting Started Setting up your computer special program to check for viruses. Ask your dealer to help you. Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. The cooling fan may be located on the bottom of the computer.
  • Page 45: Setting Up Your Software

    To use external power or to charge the main battery you must attach the AC adapter. See on page To register your computer online or to sign up for an Internet account, you must either connect the built-in modem to a telephone line or establish a Local Area Network (LAN) connection.
  • Page 46: Registering Your Computer With Toshiba

    If you opt not to register at that time, you can either double-click the icon on your desktop or go to the Toshiba web site at www.register.toshiba.com. Customer failure to complete Product Registration will not diminish Customer rights under this limited Warranty.
  • Page 47: Setting Up Other Devices

    As a general safety precaution, avoid touching any metal parts. Always use the Toshiba AC adapter that was provided with your computer, or use Toshiba recommended alternate models to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adapter could cause fire or damage to the computer, possibly resulting in serious injury.
  • Page 48 Getting Started Connecting to a power source AC adapter Power cord/cable Sample power cord/cable and AC adapter To connect AC power to the computer: Connect the power cord/cable to the AC adapter. Sample connecting the power cord/cable to the AC adapter Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
  • Page 49 Plug the AC adapter cord into the DC-IN on the back of the computer. Sample connecting the AC adapter cord to the computer Connect the power cord/cable to a live electrical outlet. When an AC adapter is connected to the unit, the battery indicator light glows green or amber if you have a working battery in the unit.
  • Page 50: Charging The Main Battery

    Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: Glows amber while the main battery is being charged (AC adapter connected) Glows green when the main battery is fully charged (AC adapter connected) Is unlit when the main battery has discharged, the main battery is not charging, or the AC adapter is not...
  • Page 51 turned off. After that, the main battery will be completely charged and ready to power the computer. Once the battery is charged for the first time, avoid leaving the computer plugged in and turned off for more than a few hours at a time.
  • Page 52: Using The Computer For The First Time

    Getting Started Using the computer for the first time Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Slide the display latch to the right. Lift the display panel.
  • Page 53: Your Computer's Features And Specifications

    Your computer’s features and specifications Certain notebook chassis are designed to accommodate all possible configurations for an entire product Series. Your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the notebook chassis, unless you have selected all those features.
  • Page 54: Adding Memory (Optional)

    Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of today’s popular applications. You may want to increase the computer’s memory if you use complex software or process...
  • Page 55: Installing A Memory Module

    For more information on memory options, check the accessories information that came with your computer, or visit accessories.toshiba.com. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See software” on page Installing a memory module Additional memory modules can be installed in the memory module slots on the base of the computer.
  • Page 56 Getting Started Adding memory (optional) The computer has two memory module slots — Slot A and Slot B. You can install one or two memory modules. Before you install or remove a memory module, turn off the computer using the Start menu. If you install or remove a memory module while the computer is in Standby or Hibernation mode, data will be lost.
  • Page 57 Using a standard Phillips No. 1 screwdriver, unscrew the two outer screws that secure the memory module slot cover. Sample unscrewing the memory module slot cover Remove the memory slot cover. Place the screws and the cover in a safe place so that you can retrieve them later.
  • Page 58 Getting Started Adding memory (optional) Insert the memory module into the socket on the underside of the computer. Sample inserting the memory module into the slot Hold the memory module by its edges so that the gold connector bar faces the slot, at a slight angle to the socket.
  • Page 59 Sample aligning the module into the socket Gently press down on the memory module connector until the clips snap into place. clip Sample pressing down on the memory module connector until the clips snap into place Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place.
  • Page 60: Removing A Memory Module

    Getting Started Adding memory (optional) Reconnect the cables. Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. You can now continue setting up the computer. When the operating system has loaded, you can verify that the computer has recognized the additional memory module.
  • Page 61 Pull the clips away from the memory module. The memory module pops up slightly. Gently lift the memory module to a 45 degree angle and slide it out of the slot. Sample removing the memory module Replace the memory module slot cover and tighten the screws.
  • Page 62: Using The Touchpad

    HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Using the TouchPad The TouchPad, the small, smooth square cutout located in front of the keyboard, is sensitive to touch and enables you to move the cursor with the stroke of a finger.
  • Page 63: Scrolling With The Touchpad

    Scrolling with the TouchPad There are two active regions on the TouchPad that allow you to scroll as you would with any wheel device on a mouse or trackball. To scroll vertically, run your finger up or down along the right edge of the TouchPad.
  • Page 64 Getting Started Using the TouchPad™ Sample TouchPAD ON/OFF screen Select Disable or Enable, whichever is appropriate. Click Apply. Click OK. The Mouse Properties window closes. Close the Printers and Other Hardware window. Close the Control Panel window. The Fn + F9 shortcut can be used to enable or disable the NOTE TouchPad.
  • Page 65: Turning Off The Computer

    Turning off the computer It is a good idea to turn off your computer when you are not using it for a while. If you are using the computer for the first time, leave the computer plugged into a power source (even though the computer is off) to fully charge the main battery.
  • Page 66: Closing The Display Panel

    Getting Started Using optional external display devices Closing the display panel When you are finished, shut the computer down and close the display panel to keep dust and dirt out of the computer. If you close the computer while it is still on, these actions will occur: If you have the LCD power-saver feature set, the LCD panel will automatically turn off until you open it again.
  • Page 67: Directing The Display Output When You Turn On The Computer

    Turn on the external device. Set the display mode by pressing configuring the Display Properties settings. Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously.
  • Page 68: Adjusting The Quality Of The External Display

    Getting Started Using an external keyboard Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps.
  • Page 69: Connecting A Printer

    Connecting a printer Your printer documentation may require you to install the NOTE printer software before physically connecting the printer to your computer. If you do not install the software as instructed by the printer manufacturer, the printer may not function correctly.
  • Page 70: Setting Up A Printer

    Getting Started Connecting a printer To connect a USB printer to your computer: Connect the printer cable to the printer and then connect the other end to one of the computer’s USB ports. Plug the printer’s power cable into a live electrical outlet. Setting up a printer Some printers require a specific installation process.
  • Page 71: Connecting An Optional External Diskette Drive

    Connecting an optional external diskette drive Follow the on-screen instructions to set up your printer. Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5- inch diskettes. Sample optional external USB diskette drive To connect an optional external USB diskette drive, connect the cable to one of the computer’s USB ports.
  • Page 72: Cleaning The Computer

    To keep your computer clean, gently wipe the display panel and exterior case with a lightly dampened cloth. Ask your Toshiba dealer for suggestions for appropriate cleaning products. Moving the computer Before moving your computer, even across the room, make sure all disk activity has ended (the drive indicator light stops glowing) and all external peripheral cables are disconnected.
  • Page 73 Sample computer lock cable To secure the computer: Loop the cable through or around some part of a heavy object. Make sure there is no way for a potential thief to slip the cable off the object. Pass the locking end through the loop. Insert the cable’s locking end into the security lock slot on the back of the computer, then give the key a quarter turn and remove it.
  • Page 74: Chapter 2: Learning The Basics

    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the disk. If the network you are using goes down and you must restart your computer to reconnect, or your main battery runs out of charge while you are working, you will lose all work since you last...
  • Page 75 Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It’s easy to put off backing up because it takes time. However, if your hard disk suddenly fails, you will lose all the data on it unless you have a separate backup copy.
  • Page 76: Using The Keyboard

    Learning the Basics Using the keyboard Using the keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows the functionality of a full-size keyboard. Sample keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: The space bar creates a space character instead of just passing over an area of the page.
  • Page 77: Ctrl, Fn, And Alt Keys

    Your computer’s keyboard has only one Most of the time, this does not matter. However, some programs assign separate functions to the right and left keys, or to the regular and numeric pad the full-sized keyboard. Using the these separate keys, as follows: Press the right side of the enhanced keyboard.
  • Page 78: Windows Special Keys

    Learning the Basics Using the keyboard Windows special keys Sample Windows special keys Your computer’s keyboard has two keys that have special functions in Windows: Start key—Opens the Start menu Application key—Has the same function as the secondary mouse button Overlay keys When overlay keys are enabled, the Home and End keys will NOTE...
  • Page 79: Using The Overlay To Type Numeric Data

    Sample numeric overlay Using the overlay to type numeric data The keys with the numbers on their right front are the numeric overlay keys. To turn the numeric overlay on, press simultaneously. The numeric mode light on the keyboard indicator panel glows when the numeric overlay is on. You can still use the overlay keys to type alphabetic characters while the numeric overlay is on.
  • Page 80: Starting A Program

    Learning the Basics Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use My Computer or Windows If you prefer to open the program first, you have four options.
  • Page 81: Starting A Program From Windows Explorer

    Starting a program from Windows If a program is not listed in the Programs menu, you can start it from Windows view of your computer’s contents as a hierarchy or “tree.” You can easily see the content of each drive and folder on your computer.
  • Page 82: Starting A Program From The Run Dialog Box

    Learning the Basics Starting a program Starting a program from the Run dialog box This example uses the Run command to start WordPad: Click Start, then click Run. The Run dialog box appears. Sample Run dialog box In the Run dialog box: If you know the program’s location, type the command line.
  • Page 83: Saving Your Work

    Saving your work Before you turn off the computer, save your work on the hard disk drive or diskette/CD. This is one of the most important rules of computing. TECHNICAL NOTE: Save your data even when you are using the Standby command, in case the main battery discharges before you return to work.
  • Page 84: File Names

    Learning the Basics Saving your work Sample Save As dialog box Choose the drive and folder where you want your file to be stored. Type a file name, then click Save. HINT: To make another copy of the file you are currently working with, choose Save As from the File menu and give the new file a different name.
  • Page 85: Printing Your Work

    Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format. For example, Microsoft Word saves files with a .doc extension. Any file name with an extension of “.doc”...
  • Page 86: Backing Up Your Work

    Learning the Basics Backing up your work The program displays a Print dialog box. Sample Print dialog box Specify the print parameters. For example, the range of pages and number of copies to print. Click Print. Backing up your work Back up all the files you create in case something happens to your computer.
  • Page 87: Restoring Your Work

    Using the DVD-ROM or multi-function drive Small files can be backed up on diskettes if an optional external diskette drive is available. Restoring your work To restore information from your backup media to your hard disk, use the Restore page in the backup program. Look in the online Help or your operating system documentation for information on restoring files.
  • Page 88: Drive Components And Control Buttons

    Learning the Basics Using the DVD-ROM or multi-function drive TECHNICAL NOTE: Your DVD-ROM or multi-function drive is set to play region 1 (North America) DVD-ROMs. If you play a DVD disc from another region, the drive will automatically change to play in the format of the other region. The drive will allow you to change regions four times.
  • Page 89 Using the DVD-ROM or multi-function drive Drive in-use indicator light—Indicates when the drive is in use. Eject button—Press to release the disc tray. Do not press the eject button or turn off the computer while the Drive in-use indicator light is glowing. Doing so could damage the disc or the drive.
  • Page 90: Cd/Dvd Control Buttons

    Learning the Basics Using the DVD-ROM or multi-function drive CD/DVD control buttons The control buttons located above the keyboard let you play audio CDs when the computer is off. You can also use them to play CDs and DVDs when the computer is on. Previous Track Next Track Sample Media control buttons...
  • Page 91 Using the DVD-ROM or multi-function drive The disc tray slides partially out of the drive (about 1 inch). HINT: The drive will not open if the computer’s power is off. Grasp the tray and pull it fully open. Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in CD or DVD Discs”...
  • Page 92: Removing A Disc With The Computer On

    If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
  • Page 93: Playing An Audio Cd

    Using the DVD-ROM or multi-function drive Gently pull the tray out until it is fully open, remove the disc, and place it in its protective cover. Gently push the tray in to close it. Playing an audio CD Insert an audio CD and close the disc tray. If the computer is turned on, Windows and the CD begins to play.
  • Page 94: Playing Cds Using Auto-Run

    Learning the Basics Using the DVD-ROM or multi-function drive The CD Player control panel works much like an ordinary compact disc player: To play the CD or to pause, click the Play/pause button on the CD Player control panel. To stop the CD, click the Stop button. Before putting on headphones to listen to an audio CD, turn the volume dial down, and do not set the volume too high when using the headphones.
  • Page 95: Caring For Cd Or Dvd Discs

    Using the DVD-ROM or multi-function drive Read and write data (depending on your system configuration) and music files to CD-Recordable (CD-R) and CD-Rewritable (CD-RW) discs; and DVD or DVD RAM discs. Copy protection technology included in certain media may NOTE prevent or limit recording or viewing of the media.
  • Page 96: Powering Down The Computer

    Learning the Basics Powering down the computer Powering down the computer Pushing the power button before shutting down the Windows operating system could cause you to lose your work. Make sure the system indicator panel’s disk light and the drive-in- use light are off.
  • Page 97: Shutting Down More Quickly

    Click Turn Off. The computer shuts down completely. For the Windows these steps to shut down the computer: Click the Start button, then Shut down. The Shut Down Windows dialog box appears. Select Shut down from the drop-down list. Click OK. The computer shuts down completely.
  • Page 98: Using Hibernation Mode

    Learning the Basics Powering down the computer Set this option to Shutdown to have the computer shut down when you close the display panel on your computer. When I press the power button on my computer Set this option to Shutdown to have the computer shut down when you press the power button.
  • Page 99 to the hard disk. Since Hibernation mode does not require power to maintain the saved information, the system settings are retained indefinitely. Restoring information from the hard disk takes longer than restoring it from memory. When you start up again, the computer runs a self-test, loads the operating system, and then returns to the state in which you left it.
  • Page 100: Using Hibernation

    Learning the Basics Powering down the computer Set this option to Hibernate to have the computer go into Hibernation mode when you close the display panel on your computer. When I press the power button on my computer Set this option to Hibernate to have the computer go into Hibernation mode when you press the power button on your computer.
  • Page 101: Using Standby Mode

    Sample Turn off computer dialog box Click Hibernate. The computer saves the mode of the system, including all open programs and files, to the hard disk, and then powers down completely. Starting again from Hibernation mode Use these instructions to restart the computer when you enter Hibernation mode by closing the display panel: AC power.
  • Page 102 Learning the Basics Powering down the computer will be lost if you do not save your work before entering Standby mode. Restarting from Standby mode uses less time and battery power than restarting from Turn Off or Hibernation mode. When starting up again, the computer returns to the mode in which you left it, including all open programs and files you were using.
  • Page 103 You can also specify an amount of time after which the computer automatically enters into Standby mode. To use any of these methods, you first need to enable them in Toshiba’s Power Management utility. Learning the Basics Powering down the computer...
  • Page 104 Learning the Basics Powering down the computer Click Start, Control Panel. Double-click the Power Options icon. The Power Options Properties dialog box appears. Click the Advanced tab. Select the options you want from the drop-down lists. When I close the lid on my computer Set this option to Standby to have the computer go into Standby mode when you close the display panel on your computer.
  • Page 105: Toshiba's Online Resources

    Learning the Basics Toshiba’s online resources Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades. For more information, see “Contacting Toshiba”...
  • Page 106: Chapter 3: Mobile Computing

    Many of these energy-saving features have been set by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while...
  • Page 107: Running The Computer On Battery Power

    Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. See "Detailed Specs" for specific battery measurement test. Recharge time varies depending on usage. Battery may not charge while the computer is consuming full power.
  • Page 108: Power Management

    Mobile Computing Running the computer on battery power For optimum DVD performance, Toshiba recommends that you NOTE play DVDs while running on AC power rather than on battery power. The computer also has an internal real-time-clock (RTC) battery. The RTC battery powers the RTC memory that stores your system configuration settings and the current time and date information.
  • Page 109: Using Additional Batteries

    Doing so may reduce the potential charge of the battery. Use only battery chargers designed to work with your notebook computer. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com. Battery charge time may vary depending on the applications, NOTE power management settings, and features used.
  • Page 110 Mobile Computing Charging batteries TECHNICAL NOTE: When your computer is using all of the power provided by the AC adapter to run applications, features, and devices, the recharging of the battery cannot occur. Your computer's Power Saver utility can be used to select a power level setting that reduces the power required for system operation and will allow the battery to recharge.
  • Page 111: Charging The Rtc Battery

    Charging the RTC battery Your computer has an internal real-time clock (RTC) battery. The RTC battery powers the System Time Clock and BIOS memory used to store your computer’s configuration settings. When fully charged, it maintains this information for up to a month when the computer is powered off.
  • Page 112: Monitoring Main Battery Power

    Mobile Computing Monitoring main battery power The computer can be used while the RTC battery is being charged, although the charging status of the RTC battery cannot be monitored. Monitoring main battery power The computer’s main battery light gives you an indication of the main battery’s current charge: Glows amber while the main battery is being charged (AC adapter connected)
  • Page 113: Determining Remaining Battery Power

    HINT: Be careful not to confuse the battery light ( on/off light ( When the on/off light flashes amber, it indicates that the system is suspended (using Windows command). Power button Sample power and battery light locations Determining remaining battery power Wait at least 16 seconds after turning on the computer before NOTE trying to monitor the remaining battery power.
  • Page 114 Mobile Computing Monitoring main battery power Click Start, Control Panel. Double-click the Power Options icon. The current power source and battery power remaining section displays the current charge state of the battery. The value displays as a percentage of remaining battery charge. Click the Battery Power Meter tab.
  • Page 115: What To Do When The Main Battery Runs Low

    What to do when the main battery runs low When the main battery runs low you can Plug the computer into an external power source and recharge the main battery Place the computer into Hibernation mode and replace the main battery with a charged spare Connect the computer to an optional high capacity battery (if available for your computer) Save your work and turn off the computer...
  • Page 116: Conserving Battery Power

    There are various ways in which you can conserve power and extend the operating time of your battery: Enable Standby or Hibernation, which saves power when you turn off the computer and turn it back on again Use Toshiba’s power-saving options...
  • Page 117: Power Profiles

    Toshiba has combined these options into preset Power Profiles. Using one of these profiles lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs.
  • Page 118: Changing The Main Battery

    Mobile Computing Changing the main battery Changing the main battery Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object. This could cause serious injury or fire, and could also damage the battery pack. Never expose a battery pack to abnormal shock, vibration or pressure.
  • Page 119: Inserting A Charged Battery

    Slide the battery release lock to unlock the battery. Slide and hold the battery release latch to release the battery. Pull the discharged battery out of the computer. Sample removing the battery from the computer If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
  • Page 120: Taking Care Of Your Battery

    Mobile Computing Taking care of your battery The battery pack has been designed so that you cannot install it with reverse polarity. If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try again. Do not force the battery into position.
  • Page 121: Maximizing Battery Life

    If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. A reverse polarity condition should be avoided with all batteries.
  • Page 122: Disposing Of Used Batteries

    Mobile Computing Disposing of used batteries main battery is fully charged. If the battery indicator light does not glow with a working battery, power is not being supplied. Check the connections for the AC adapter and power cord/cable. Charge the battery pack until the battery light glows green.
  • Page 123 Please be kind to our shared environment. Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly. If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. Mobile Computing Disposing of used batteries...
  • Page 124: Traveling Tips

    Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information.
  • Page 125: Chapter 4: Exploring Your Computer's Features

    HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in the functionality of your system. ® L20/L25 notebook computer. ® XP Professional operating system. You use its...
  • Page 126: Finding Your Way Around The Desktop

    Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, system tray, and background pattern. Icons Start button Sample Windows Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
  • Page 127: Start Button

    Recycle Bin — Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin. TECHNICAL NOTE: If you delete a file from a diskette, it does not go into the Recycle Bin. For more information on the Recycle Bin, see Windows online Help.
  • Page 128: Setting Up For Communications

    A modem (one comes with your Satellite computer) A telephone line A browser or communications program An Internet Service Provider (ISP) or online service if you plan to use the Internet ® L20/L25...
  • Page 129 Exploring Your Computer’s Features Determining the COM port Your modem is connected to one of the computer’s COM (communications) ports. The default setting for the modem is COM3. The following procedure is intended to support you if you need to either upgrade your modem or reset the port to the default settings.
  • Page 130: Connecting The Modem To A Telephone Line

    Exploring Your Computer’s Features Setting up for communications Click OK to close the properties dialog box for that specific modem. Click OK to close the Modem Properties dialog box. Close the Control Panel. Connecting the modem to a telephone line Before you can communicate using the modem, you need to connect it to a telephone line.
  • Page 131: Connecting Your Computer To A Network

    The modem is designed for use with a standard analog telephone line. Do not connect the modem to a digital telephone line. A digital line will damage the modem. Now you are ready to send a fax or use the modem to connect to an online service or the Internet.
  • Page 132 Exploring Your Computer’s Features Setting up for communications Enter the phone number of your network connection and let the program dial the number. The computer connects to the network. Using the Ethernet LAN Port When your computer starts, Windows attempts to contact a Dynamic Host Configuration Protocol (DHCP) server.
  • Page 133: An Overview Of Using The Internet

    Using Wireless LAN Connectivity Wireless connectivity and some features may require you to NOTE purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. Your system may come with an optional wireless LAN module.
  • Page 134: The Internet

    Exploring Your Computer’s Features An overview of using the Internet Surfing the Internet Internet features Uploading to, and downloading files from, the Internet The Internet The Internet is an association of thousands of networks and millions of computers around the world connected by communications lines.
  • Page 135: Connecting To The Internet

    Connecting to the Internet To connect to the Internet, you need: A modem and telephone line, or a LAN connection A Web browser An Internet Service Provider (ISP) account The Microsoft automatically configured on your system so that when you first start it, it guides you through signing up for a new ISP account, or assists you in setting up your computer to work with your existing ISP.
  • Page 136: Internet Features

    Exploring Your Computer’s Features An overview of using the Internet You can also use a Search Engine, a Web site specifically designed to help you look for information. Internet features The Internet offers many types of communication tools to help you perform many tasks. Internet email To send and receive email of your own, you need a mailbox on the Web or an email address.
  • Page 137: Uploading To, And Downloading Files From, The Internet

    Uploading to, and downloading files from, the Internet Transferring files from one computer to another is termed uploading (transferring data from your computer to a site on the Web), or downloading (transferring data from a site on the Web to your computer). There are several ways to upload or download data.
  • Page 138 Exploring Your Computer’s Features Exploring audio features Positioning Sample Sound Recorder screen Click the Record button. Speak normally into the microphone. When you have finished recording, click the Stop button. The Sound Recorder window displays the new sound file as a waveform. You can only record 60 seconds at a time.
  • Page 139: Using External Speakers Or Headphones

    Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers. Before putting on headphones to listen to an audio CD, turn the volume dial down, and do not set the volume too high when using the headphones.
  • Page 140: Inserting And Removing Pc Cards

    System tray. After the PC Card is stopped, it is safe to remove. Locate the PC Card slot on the left side of the computer. Insert the PC Card. Sample inserting a PC Card ® L20/L25 computer comes with one PC Card...
  • Page 141: Using Pc Cards

    Using PC Cards TECHNICAL NOTE: For PCMCIA-compatible PC Cards, check the package to make sure they conform to the PCMCIA 2.1 standard (or later). Other cards may work with your computer, but are likely to be much more difficult to set up and use. For information on inserting or removing a PC Card, see “Inserting and removing PC Cards”...
  • Page 142: Chapter 5: Toshiba Utilities

    Together, these allow you to determine certain system details, set additional options, or change default options. This chapter describes the utilities supplied by Toshiba: TOSHIBA Assist Hotkey utility TOSHIBA HW Setup...
  • Page 143: Toshiba Assist

    TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access the control panel: Click Start, All Programs, Toshiba, Utilities, then click Toshiba Assist. The TOSHIBA Assist window appears.
  • Page 144: Customizing Your Computer

    The hotkey utility allows you to receive a confirmation message when you use the hotkey combination for Standby ] and Hibernation [ Fn+F3 To activate: Click Start, All Programs, Toshiba, Utilities, then click the Hotkey utility. The Toshiba Hotkey window appears. Fn+F4...
  • Page 145: Toshiba Hw Setup

    Start menu, click Control Panel, then Printers and Other Hardware. Then click the Toshiba HWSetup icon. You can also access it from the TOSHIBA Assist screen by clicking Easy Optimize, and then TOSHIBA HW Setup. Sample TOSHIBA HWSetup window...
  • Page 146: Setting User Passwords

    Setting a password leaves your computer secure so that nobody can access your files. You must enter the password before you can work on your computer. Toshiba supports several types of passwords on your computer: An instant password — Secures your open programs and files when leaving the computer temporarily.
  • Page 147: Using An Instant Password

    An instant password has no effect on an optional USB mouse or trackball. To unlock your system, press Enter and the Windows Logon screen will appear. Select your user name and enter your password, if any. Toshiba Utilities Setting user passwords , then press . This...
  • Page 148: Setting A User Password

    Toshiba Utilities Setting user passwords Setting a user password To register a password for the power-on password functions: Click Start, All Programs, Toshiba, Utilities, then click Toshiba Assist. The TOSHIBA Assist window appears. On the left side, select Security. Select the User Password icon.
  • Page 149: Using A Supervisor Password

    A supervisor password prevents other users from changing hardware configuration options. Setting a supervisor password If you choose to set a supervisor or user password, Toshiba strongly recommends that you save your password in a location where you can later access it should you not remember it.
  • Page 150: Deleting A Supervisor Password

    Retype your password in the Supervisor Password again box. Click OK. Deleting a supervisor password To cancel the power-on password function: Click Start, All Programs, Toshiba, Utilities, then click Toshiba Assist. The TOSHIBA Assist window appears. On the left side, select Security. Select the Supervisor Password icon.
  • Page 151: Using The Toshiba Touch And Launch Utility

    To zoom in, hold down the hold down the Using the TOSHIBA Touch and Launch utility TOSHIBA Touch and Launch is a program that adds features to the TouchPad. For example, by selecting an icon you can: Open a document...
  • Page 152 A blue circle within the TOSHIBA Touch and Launch window represents your finger location on the TouchPad. As you move the blue circle over an icon in the TOSHIBA Touch and Launch window, the icon is highlighted or selected. Release your finger from a selected icon to choose the icon's function.
  • Page 153 Toshiba Utilities Using the TOSHIBA Touch and Launch utility The TOSHIBA Touch and Launch window has the following features: Corner icons Close button Back button Title Main window Functions Corner icons Sample features of the TOSHIBA Touch and Launch window A short description of the currently selected corner icon appears below the TOSHIBA Touch and Launch window.
  • Page 154 TOSHIBA Touch and Launch Settings window appears. Sample TOSHIBA Touch and Launch Settings window In the Corner Assignment section you can change the icons you see at the four corners of the TOSHIBA Touch and Launch window using the drop-down list boxes. The icons...
  • Page 155 The Option button allows you to define how folders will open, define visual effects and control when to show help. A list of tables appears in the Table section of the TOSHIBA Touch and Launch Settings window. These are the same items (icons) you can choose in the Corner Assignment section of the TOSHIBA Touch and Launch Settings.
  • Page 156: Chapter 6: If Something Goes Wrong

    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter. Problems that are easy to fix Your program stops responding.
  • Page 157 The Windows Task Manager window appears. Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
  • Page 158: Problems When You Turn On The Computer

    If Something Goes Wrong Problems when you turn on the computer Click the Details button and select the text the operating system displays. The Details button displays information that the software manufacturer needs to help you solve your problem. Press Ctrl clipboard.
  • Page 159 Problems when you turn on the computer The computer starts but when you press a key nothing happens. Verify that the active program accepts text input. Try clicking your mouse on an area where you can type text, and try typing again.
  • Page 160: The Windows Operating System Is Not Working

    For more information see Del to computer is not accessing the hard disk or the optional external diskette drive.” on page Check the Boot Priority in Toshiba HW Setup. For information, see The Windows working Once you are familiar with the desktop and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working correctly.
  • Page 161: Using Startup Options To Fix Problems

    The Windows® operating system is not working If you experience any of these problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may have to change your system’s configuration or verify the startup procedure to fix the problem.
  • Page 162: Internet Problems

    If Something Goes Wrong The Windows® operating system is not working See your Windows If your computer is connected to a network, the Startup menu NOTE may display different versions of Safe mode. Internet problems My Internet connection is very slow. Many factors contribute to the speed with which you can surf the Internet.
  • Page 163: Resolving A Hardware Conflict

    Choose from specific topics and follow the steps. If there is still a problem, the operating system should display a message that explains what the conflict is. If Something Goes Wrong Resolving a hardware conflict pcsupport.toshiba.com Help and Support to troubleshoot the problem...
  • Page 164: A Plan Of Action

    If Something Goes Wrong Resolving a hardware conflict A plan of action The smooth operation of the system depends on the interaction of all devices, programs, and features. If the system or one of its attached devices is not working, resolving the problem can be time-consuming and frustrating.
  • Page 165 Plug and Play With Plug and Play and the operating system, avoiding hardware conflicts is easy. Plug and Play is a computer standard that helps the system BIOS (basic input/output system) and the operating system to automatically assign system resources to Plug and Play-compliant devices. In theory, if every device connected to the computer is Plug and Play-compliant, no two devices will compete for the same system resources.
  • Page 166: Fixing A Problem With Device Manager

    If Something Goes Wrong Resolving a hardware conflict Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. Device Manager is a configuration tool for advanced users who understand configuration parameters and the ramifications of changing them.
  • Page 167 To check a device’s properties: Open the Start menu, and click Control Panel, then click Performance and Maintenance. Click the Administrative Tools icon. Double-click Computer Management, then click Device Manager. To view the device(s) installed, double-click the device type. To view the properties, double-click the device. The operating system displays the Device Properties dialog box, which provides an array of tabs.
  • Page 168: Memory Problems

    If Something Goes Wrong Resolving a hardware conflict Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be device-related. It is worthwhile checking for these first: Click Start, Turn off computer. Click Turn Off. The operating system shuts down and turns off the computer automatically.
  • Page 169 Here are some typical problems and how to solve them: The battery indicator light does not come on when you plug in the AC adapter and power cord/cable. Make sure the AC adapter and power cord/cable are firmly plugged into both the wall outlet and the computer. If the battery indicator light still does not come on, check that the wall outlet is working properly by plugging in a lamp or other appliance.
  • Page 170 This is normal for all batteries. To purchase a new battery pack, see your accessories information that shipped with your computer, or visit the Toshiba Web site at accessories.toshiba.com. current on the most recent software and hardware options for your computer, and for other product information.
  • Page 171: Keyboard Problems

    Keyboard problems If, when you type, strange things happen or nothing happens, the problem may be related to the keyboard itself. The keyboard produces unexpected characters. A keypad overlay may be on. If the numlock light or cursor control mode is on, press the cursor control mode or off the numlock light.
  • Page 172: Display Problems

    If Something Goes Wrong Resolving a hardware conflict Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. You may have activated the instant password feature by pressing password, press any key, type the password and press no password is registered, press any key.
  • Page 173 The screen does not look right. You can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Properties. This opens the Display Properties dialog box. The Appearance tab of this dialog box allows you to choose the colors for the screen.
  • Page 174: Disk Drive Problems

    If Something Goes Wrong Resolving a hardware conflict The display mode is set to Simultaneous and the external display device does not work. Make sure the external monitor is capable of displaying at resolutions of 800 x 600 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous mode.
  • Page 175 To run Error-checking: Click Start, then click My Computer. Right-click the drive you want to check. On the pop-up menu, click Properties. The drive’s Properties box appears. This feature is not available for CD/DVD drives. NOTE Click the Tools tab. Click the Check now button.
  • Page 176: Dvd-Rom Or Multi-Function Drive Problems

    If Something Goes Wrong Resolving a hardware conflict Some programs run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. A diskette will not go into the optional external diskette drive.
  • Page 177 Make sure the tray that holds the CD-ROM or DVD-ROM is closed properly. Press gently until it clicks into place. Open the tray and remove the disc. Make sure the tray is clean. Any dirt or foreign object can interfere with the laser beam.
  • Page 178: Sound System Problems

    If Something Goes Wrong Resolving a hardware conflict If the problem is with a data CD or DVD, refer to the software’s documentation and check that the hardware configuration meets the program’s needs. The disc will not come out of the drive when you click the eject button on the screen.
  • Page 179 Card Information Structure When you insert a PC Card into a slot, the computer attempts to determine the type of card and the resources it requires by reading its Card Information Structure (CIS). Sometimes the CIS contains enough information for you to use the card immediately.
  • Page 180 If Something Goes Wrong Resolving a hardware conflict Resolving PC Card problems Here are some common problems and their solutions: The slot appears to be dead. PC Cards that used to work no longer work. Check the PC Card status: Click Start.
  • Page 181: Printer Problems

    Click Safely remove xxxx, where xxxx is the identifier for your PC Card. The operating system displays a message that you may safely remove the card. Remove the card from the slot. Never swap modules when the computer is in Hibernation or Standby mode.
  • Page 182: Modem Problems

    If Something Goes Wrong Resolving a hardware conflict Make sure the printer cable is firmly attached to the computer and the printer. Run the printer’s self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in “Setting up a printer”...
  • Page 183: Wireless Networking Problems

    The other system may be busy or off line. Try making a test transmission to someone else. For more information regarding your system's V.92 modem, visit the Toshiba web site at Wireless networking problems This section provides general troubleshooting tips for NOTE networking problems, specifically wireless (Wi-Fi) networking.
  • Page 184 To determine if your computer has an internal Wi-Fi adapter, NOTE check the device list in Device Manager (part of the Windows Control Panel). Some Toshiba models may have a Wi-Fi antenna indicator light even though they do not have an internal Wi-Fi adapter.
  • Page 185 Resolving a hardware conflict Click OK, then click Close. Use IPCONFIG to verify that the computer has a useful IP address—one other than the private address of 169.254.xxx.xxx assigned by Windows. Click Start, then click Run... Enter Cmd and press Enter. Enter "IPCONFIG /ALL"...
  • Page 186: Dvd Operating Problems

    If Something Goes Wrong DVD operating problems Special considerations for Windows XP Wired Equivalent Privacy (WEP) encryption is not enabled on the wireless access point. When you install a wireless access point device, Windows XP checks whether WEP encryption is enabled on the device. If it is not enabled, Windows XP adds the device to its list of available wireless networks, but does not create a wireless connection using the device, since the connection would not...
  • Page 187 “Checking device properties” on page 166 instructions on using Device Manager to view the DVD- ROM properties. Check the Toshiba Web site for new information on DVD-ROM drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
  • Page 188 If Something Goes Wrong DVD operating problems Click the secondary mouse button on a blank area of the desktop. Click Properties. Click the Screen Saver tab. Deselect Shut off Monitor. Jumping video lines appear around the DVD-ROM video window. To change the screen’s display resolution: Click Start, Control Panel.
  • Page 189: Develop Good Computing Habits

    Click Disable Display Stretch Feature. Click OK. The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top of any movie or title you are watching. To disable the screen saver: Click Start, Control Panel.
  • Page 190: Your Hard Disk

    If Something Goes Wrong Develop good computing habits On a regular basis, back up the information stored on your hard disk. Here are some ways you can do this: Copy files to diskette. Connect a tape drive to the system and use specialized software to copy everything on the hard disk to a tape.
  • Page 191: Data And System Configuration Backup In Windows Xp

    Data and system configuration backup in Windows XP Windows XP offers some easy-to-use features for backing up your Windows settings and your data – documents and other important files. Take advantage of these features to protect yourself from much more difficult and time-consuming restoration procedures, and to safeguard your valuable data from loss.
  • Page 192 If Something Goes Wrong Develop good computing habits Then, at a later time, you can re-establish your Windows configuration using the saved Restore Point. To do this: Click Start. Click Help and Support. Under Pick a Task, click Undo changes to your computer with System Restore.
  • Page 193 CDs, a relatively high-capacity storage media. No additional software is required. Most of the CD and DVD drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from CDs.
  • Page 194 If Something Goes Wrong Develop good computing habits NOTE Documents and other data files that you create as you work are typically stored in the My Documents folder. You may also wish to back up other important data files stored elsewhere on your hard disk drive, for example: When you have finished copying files to the CD window, click File, Write these files to CD.
  • Page 195 Favorites (bookmarks) for Internet Explorer and other Web browsers Follow these steps to back up your Favorites for Internet Explorer (ver 5.0 or newer): In Internet Explorer, click File, Import and Export. The Import/Export Wizard will appear. Click Next. Click Export Favorites, Next. (To restore the Favorites to the hard disk drive later you would select Import Favorites from this list.) A list of your Favorites folders will appear, with the top-...
  • Page 196 If Something Goes Wrong Develop good computing habits General tips for installing hardware and software Here are a few tips to help insure safe and easy installation of new hardware (printers, pointing devices, external hard drives, DVD writers, scanners, etc.) and software (applications like Microsoft Office and Adobe Photoshop, or utility software such as special toolbars for your web browser).
  • Page 197: If You Need Further Assistance

    Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: Review the troubleshooting information in your operating system documentation.
  • Page 198: Contacting Toshiba

    GO, and then clicking the Detailed Specs link from the menu on the left, or just refer to the computer documentation shipped with your product. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba...
  • Page 199: Other Toshiba Internet Web Sites

    Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Other Toshiba Internet Web sites toshiba.com computers.toshiba.com accessories.toshiba.com www.toshiba.ca www.toshiba-Europe.com www.toshiba.co.jp/index.htm http://servicio.toshiba.com Toshiba’s worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113...
  • Page 200 Henares Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Mexico Toshiba de México S.A.
  • Page 201: Appendix A: Hot Keys

    Appendix A Hot Keys Hot keys are keys that, when pressed in combination with the key, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute This hot key enables/disables volume mute on your computer.
  • Page 202: Without A Password

    Hot Keys Password security Without a password The Fn + F1 key combination turns off the display and activates instant security. Using the pointing device or any key will make the display’s content reappear, if no password is set for the current user. With a password The Fn + F1 key combination turns off the display and activates instant security.
  • Page 203: Maintaining Security When The Battery Is Not Fully Charged

    Maintaining security when the battery is not fully charged When the main battery is not fully charged (even if the computer is operating on AC power) your display may reappear automatically after a short time. To protect your desktop, you must set up a screen saver with a password before activating the password feature.
  • Page 204: Standby Mode

    Hot Keys Standby mode Standby mode This hot key places the computer into Standby mode. Sample Standby confirmation box A message box displays by default to confirm that the computer is entering Standby mode. You can choose not to display this message box.
  • Page 205: Hibernation Mode

    Hibernation mode This hot key places the computer into Hibernation mode. Sample Hibernation confirmation box Hibernation mode If Hibernation mode is enabled (the default) a message box displays by default to confirm the computer is entering Hibernation mode. You can choose not to display this message box.
  • Page 206: Display Modes

    Hot Keys Display modes Display modes This hot key cycles through the power-on display options. The display modes are: Sample display options window In order to use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device.
  • Page 207: Disabling Or Enabling The Touchpad

    Utility” on page This hot key turns the Zooming utility to zoom-in. For more information, see on page Disabling or enabling the TouchPad Sample disable and enable TouchPad windows “Using the TOSHIBA Zooming 150. “Using the TOSHIBA Zooming Utility” 150. Hot Keys...
  • Page 208: Keyboard Hot Keys

    Hot Keys Keyboard hot keys Keyboard hot keys This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off. This hot key switches screen or video modes. [Spacebar] ↓ Fn + This hot key decreases the volume coming from your computer.
  • Page 209: Appendix B: Power Cord/Cable Connectors

    Appendix B Power Cord/Cable Connectors The computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada UL approved CSA approved Australia AS approved United Kingdom...
  • Page 210: Appendix C: Using Configfree™ With Your Toshiba Computer

    Appendix C Using ConfigFree™ with your Toshiba Computer ConfigFree™ is a set of utilities that makes it easy to control communication devices and network connections. ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication networks.
  • Page 211: Getting Started

    All Programs, TOSHIBA, Networking, ConfigFree. Double-click the ConfigFree icon Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. Click the ConfigFree icon click the desired utility.
  • Page 212 Using ConfigFree™ with your Toshiba Computer Getting Started If your computer is not connected to a network, the ConfigFree NOTE icon on the taskbar is displayed with an “X.” When you start a search for wireless devices, ConfigFree Launcher displays on your computer desktop. You can then click the appropriate icon on the Launcher to start the desired ConfigFree utilities.
  • Page 213: Configfree Utilities

    Using ConfigFree™ with your Toshiba Computer Sample ConfigFree Launcher coming back into view ConfigFree Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network-connection problems. Using Connectivity Doctor, you can view detailed network information by simply moving the mouse pointer.
  • Page 214 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Location of wireless communication switch (identified with a yellow arrow) Status of wireless communication switch (on or off) Sample Connectivity Doctor screen Moving the mouse pointer over a wired or wireless network device icon displays information about the device, such as its IP address, subnet mask, and MAC address.
  • Page 215 Using ConfigFree™ with your Toshiba Computer If a problem or potential problem is detected, in most cases, a screen automatically displays showing you the possible cause and solution for the problem. A triangle containing an exclamation point also appears on the Connectivity Doctor screen and an orange frame describes the relevant location.
  • Page 216: Search For Wireless Devices

    Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Search for Wireless Devices The Search for Wireless Devices utility searches for wireless LAN and Bluetooth devices currently used in the neighborhood, and displays information about them on a virtual map. To search for wireless devices: Click the Click Search for Wireless Devices.
  • Page 217 Using ConfigFree™ with your Toshiba Computer Sample viewing Wi-Fi devices Creating a new wireless connection This feature is only supported on systems running Windows NOTE XP SP2. To add a new wireless connection to an Access Point: Open the Search for Wireless Devices option from ConfigFree Launcher.
  • Page 218 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Sample dragging a device to the Access Point Sample Wireless settings screen Enter the SSID/WEP information and connect to the device. After the Access Point is set up and added to the connection...
  • Page 219 Using ConfigFree™ with your Toshiba Computer Creating a detected device wireless connection The following screen shows an example of Bluetooth devices that are detected using the Search for Wireless Devices option. Moving the mouse cursor over a device icon displays information about the device.
  • Page 220 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Sample dragging the file to the Bluetooth device icon To be prompted for the device: Drag and drop the file to the Bluetooth radar icon on the ConfigFree Launcher. Sample dragging the file to the Bluetooth radar icon Or, you can right click on the file and select Send to Bluetooth Devices.
  • Page 221: Profile Settings

    Using ConfigFree™ with your Toshiba Computer Sample selecting Send to Bluetooth Devices option Choose a file recipient. Click Send. During a file transfer, connecting and disconnecting to the NOTE selected device will occur automatically. Disconnecting from a Bluetooth device To disconnect from a Bluetooth device: Place the cursor on top of the connected line.
  • Page 222 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities office and at home can set up profiles to handle these networking environments. A profile contains the currently configured network settings on the computer, as well as information about any network devices. The following settings can be saved (or “captured”) in a profile: Internet settings —...
  • Page 223 Using ConfigFree™ with your Toshiba Computer Click the icon at the bottom of the screen to display more capture options. Under Captured Items, select the items you want to capture for this profile. If connecting with a wireless network, select the desired Auto Switch Settings.
  • Page 224 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Sample expanded Add Profile screen The online help provides real-world examples of setting up NOTE profiles for different networking environments. After you set up one or more profiles, you can check their settings and fine-tune them as necessary.
  • Page 225: Configfree Summit

    Using ConfigFree™ with your Toshiba Computer ConfigFree SUMMIT The ConfigFree SUMMIT utility is a convenient way to share files with other users and to transfer files between your computers at home and at work. This utility is faster and more dependable than sending the files via email.
  • Page 226 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Sample of users attending SUMMIT meeting (user icons appear on SUMMIT table) Files can be shared with one user or all users attending the meeting. To share a file with one user, drag and drop the file on the user’s icon.
  • Page 227 Using ConfigFree™ with your Toshiba Computer Sample of sharing a file with one user To share a file with all users, drag the file to the center of the SUMMIT table where users can access it as desired. If you are the Host of the summit, and drag a file to the center...
  • Page 228 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Participating users must be connected by LAN, wireless LAN, NOTE or Bluetooth (PAN). Firewall software may prevent ConfigFree SUMMIT from working. Using ConfigFree SUMMIT To host a ConfigFree SUMMIT: Click the Click SUMMIT. Other users appear on the SUMMIT main window.
  • Page 229: Quick Connect

    (DPJ), then click Connect. Launching Quick Connect prevents you from using the network to connect to a Toshiba Wireless Projector when the wireless LAN Configuration is set to Ad hoc. If you are connected to an access point, the connection is broken and re- established later.
  • Page 230 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities To review the current Toshiba Wireless Projector settings and change them if necessary: Click the Move the mouse pointer to Toshiba Wireless Projector (DPJ), then click Settings. The Quick Connect properties dialog box appears.
  • Page 231 The wireless LAN configuration returns to the settings that were last used before the Quick Connect function was started: If the Toshiba Wireless Projector utility is closed. If you select Toshiba Wireless Projector (DPJ) from the ConfigFree tray menu (this disconnects the wireless LAN connection).
  • Page 232: Using The Automatic Switch

    Using ConfigFree™ with your Toshiba Computer Using the Automatic Switch Using the Automatic Switch The Automatic Switch feature allows the computer to automatically switch profiles the next time it is powered on. This feature is particularly useful if you want your computer to automatically switch from the network configuration you use in your office to the one you use at home.
  • Page 233 Using ConfigFree™ with your Toshiba Computer To use the Semi-Automatic Switch feature: Right-click the Click Auto Switch. The Auto Switch dialog box appears. Select the Auto Switch (SSID) tab. Select the profile to be automatically selected when the SSID is detected, then click Add. The profile is moved to the List of target SSIDs and profiles.
  • Page 234: Glossary

    Glossary Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms These acronyms may appear in this user’s guide. BIOS CD-ROM CD-RW CMOS COM1 COM2 DIMM DSTN DVD-ROM digital versatile (or video) disc read-only memory alternating current basic input/output system bits per second...
  • Page 235 EPROM erasable programmable read-only memory file allocation table Federal Communications Commission gigabyte hard disk drive HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers input/output interrupt request Internet service provider kilobyte local area network liquid crystal display LPT1 line printer port 1 (parallel port) large-scale integration megabyte...
  • Page 236 Glossary Terms These terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
  • Page 237 BIOS (basic input/output system) — Basic instructions, stored in read- only memory (ROM), containing the information the computer needs in order to check hardware and load the operating system when you start up the computer. bit: — Short for “binary digit.” A bit is the smallest unit of information used by a computer.
  • Page 238 Glossary central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character —...
  • Page 239 cursor — A symbol that indicates the current position on the screen. The shape of the cursor varies, depending on the program you are using and what you are doing. default — The setting selected by a program when the user does not specify an alternative setting.
  • Page 240 Glossary diskette — A thin, flexible disk in a protective jacket that stores magnetically encoded data. Diskettes can be removed from the computer and come in two sizes: 5.25-inch and 3.5-inch. Your computer uses 3.5-inch diskettes. See also double-density diskette, high-density diskette.
  • Page 241 expansion device — A device that connects to a computer to expand its capabilities. Other names for an expansion device are port expander, port replicator, docking station, or network adapter. extension — See file extension. external device — See device. file —...
  • Page 242 — The physical components of a computer system. Compare software. Hibernation — A feature of many Toshiba notebook computers that saves to the hard disk the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
  • Page 243 icon — A small image displayed on the screen that represents a function, file, or program. interlaced — A method of refreshing a computer screen, in which only every other line of pixels is refreshed. Interlaced monitors take two passes to create a complete screen image. Compare non-interlaced. internal device —...
  • Page 244 Glossary logical drive — A section of a disk that is recognized by the operating system as a separate disk drive. A system’s logical drives may differ from its physical drives. For example, a single hard disk drive may be partitioned into two or more logical drives. megabyte (MB) —...
  • Page 245 non-interlaced — A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare interlaced. non-system disk — A disk for storing programs and data that cannot be used to start the computer.
  • Page 246 Glossary pointing device — Any device, such as the TouchPad or a mouse, that enables you to move the cursor on the screen. port — A socket on the computer where you plug in a cable for connection to a network or a peripheral device. processor —...
  • Page 247 ROM (read-only memory) — Non-volatile memory that can be read but not written to. By non-volatile, we mean that information in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer’s BIOS, which is essential instructions the computer reads when you start it up.
  • Page 248 Glossary universal serial bus (USB) — A serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). USB can connect up to 127 peripheral devices through a single all-purpose USB port. USB allows hot swapping of peripherals. See also bus, hot swapping, serial.
  • Page 249: Index

    115 not charging 169 real-time clock (RTC) 108 removing 118 unlocking 119 battery power monitoring 112 BIOS see Toshiba Hardware Setup button power 53 start 127 creating 94 playing an audio 93 playing using Auto-Run 94 channels DMA 164...
  • Page 250 63 DVD player DVD-ROM drive disabling a device 166 keyboard 68 mouse 68 TOSHIBA Touch and Launch corrupted/damaged data files missing files/trouble accessing a disk 174 running slow 175 cannot insert a diskette 176 cannot read a diskette 176...
  • Page 251 problems 176 troubleshooting 176 DVD-ROM/multi-function drive problems 176 energy saving features 106 environment computer-friendly 40 error messages device driver conflict 163 general hardware problem 163 non-system disk or disk error problem with display settings/ current settings working with hardware program has performed an illegal operation 157 warning resume failure 159 Error-checking 175...
  • Page 252 Index recycle bin 127 safety 37 Industry Canada requirement 4 installation memory module 55 installing memory modules 54 mouse 68 instant passwords, using 147 Internet bookmarked site not found 162 connecting to 135 features 136 slow connection 162 surfing 135 uploading and downloading files 137 URL address not found 162...
  • Page 253 176 changing display properties checking device properties 166 computer hangs when PC Card computer will not power up 158 contacting Toshiba 197 corrupted/damaged data files Device Manager 166 disabling a device 166 disk drive is slow 175...
  • Page 254 66 .wav files 137 sounds 137 main battery 118 computer 124 disposing of batteries 122 icons 37 precautions 41 blank 172 does not look normal/flickers adding memory 54 computer 44 TOSHIBA Touch and Launch TOSHIBA Touch and Launch...
  • Page 255 68 Toshiba Internet Web sites 199 registering computer 46 worldwide offices 199 Toshiba Hardware Setup 145 Toshiba online resources 105 TOSHIBA Touch and Launch 151 disable/enable 155 Toshiba utilities 142 traveling tips 124 troubleshooting DVD player Index general problems 186...
  • Page 256 Index Windows XP Professional desktop wireless interoperability 7 wireless networking 131 Wizards Dial-Up Networking Wizard...

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