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TEC B-419-GS10 Owner's Manual

Toshiba label printer owner's manual
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TEC Label Printer
B-419-GS10-QQ
Owner's Manual

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Summary of Contents for TEC TEC B-419-GS10

  • Page 1 TEC Label Printer B-419-GS10-QQ Owner's Manual...
  • Page 2 “Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.” These limits are designed to provide reasonable protection Copyright © 2001 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN This...
  • Page 3 Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorized TOSHIBA TEC representative for assistance. This symbol indicates warning items (including cautions).
  • Page 4 Request Regarding Maintenance Utilize our maintenance services. After purchasing the machine, contact your authorized TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

  • Page 5: Table Of Contents

    PRODUCT OVERVIEW ... 1-1 Introduction ... 1-1 Features ... 1-1 Unpacking... 1-1 Accessories ... 1-2 Appearance ... 1-2 1.5.1 Dimensions... 1-2 1.5.2 Front View... 1-3 1.5.3 Rear View ... 1-3 1.5.4 Interior... 1-3 1.5.5 Operation Panel... 1-4 PRINTER SETUP ... 2-1 Precautions...
  • Page 6 CAUTION! 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification.

  • Page 7: Product Overview

    For most queries please refer to this manual and keep it safe for future reference. Please contact your TOSHIBA TEC representative for further information concerning this manual.

  • Page 8: Accessories

    Owner’s Manual (1 copy) (Doc./No. EO1-33030) TEC Label Printer B-419-GS10-QQ Owner's Manual TOSHIBA TEC CORPORATION The names of the parts or units introduced in this section are used in the following chapters. 6.6(167) 1- 2 EO1-33030 1.4 Accessories...

  • Page 9: Front View

    1. PRODUCT OVERVIEW 1.5.2 Front View 1.5.3 Rear View 1.5.4 Interior Media Cover Release Catch Media Outlet FEED Button Paper Guide (R) Media Inlet Paper Guide (L) Inlet Feed Gap Sensor Paper Path Surface Black Mark/ Feed Gap Sensor Platen 1- 3 EO1-33030 1.5 Appearance...

  • Page 10: Operation Panel

    1. PRODUCT OVERVIEW 1.5.5 Operation Panel CAUTION! Even if the Stand-by switch is turned off, the primary power remains ON, as this switch turns on/off the secondary power supply only. When the printer is not used for a long time, disconnect the power cord from the AC outlet.

  • Page 11: Printer Setup

    For best results, and longer printer life, use only TOSHIBA TEC recommended media. Store the media in accordance with the specifications.

  • Page 12: Procedure Before Operation

    1. To communicate with the host computer, a 9-pin RS- 232C cable is required. 2. The printer can also be controlled with its own programming commands. Please contact your TOSHIBA TEC reseller for the Interface/Communication Manual. 2.3 Connecting the Cables to Your Printer CAUTION!

  • Page 13: Connecting The Power Cord

    2. PRINTER SETUP 2.4 Connecting the Power Cord CAUTION! 1. Make sure that the printer Stand-by switch is turned to the off position before connecting the power cord to prevent possible electric shock or damage to the printer. 2. Use only the power cord supplied with the printer.

  • Page 14: Turning The Printer On/Off

    2. PRINTER SETUP 2.5 Turning the Printer ON/OFF 2.5.1 Turning ON the Printer CAUTION! Use the Stand-by switch to turn the printer On/Off. Plugging or unplugging the power cord to turn the printer On/Off may cause fire, an electric shock, or damage to the printer.

  • Page 15: Opening/Closing The Media Cover

    2. PRINTER SETUP 2.6 Opening/Closing the Media Cover WARNING! The Media Cover should be opened fully. Failure to do this may cause the Media Cover to close by its weight, resulting in injury. This section describes the opening and closing procedure of the Media Cover.

  • Page 16: Loading The Media

    2. PRINTER SETUP 2.7 Loading the Media The B-419 printer issues in two issue modes depending on the media types. Continuous mode (Fanfold paper) Insert the media through the media inlet, or open the media cover and set the media, and then close the media cover. When the print command is received from the PC, the specified numbers of media are printed continuously.

  • Page 17: Loading The Fanfold Paper

    2. PRINTER SETUP 2.7.1 Loading the Fanfold Paper NOTES: 1. Place the fanfold paper so that the print surface faces up and the top edge of the paper is positioned at the printer side. Print Surface Paper Top Edge 2. Place the fanfold paper on the surface below the position of the printer’s media inlet.

  • Page 18: Loading The Cut Form

    For details of the printer setting, please contact your nearest TOSHIBA TEC representative. To activate the AUTO FEED function, insert the black mark side of the media into the Media Inlet until it stops.

  • Page 19: Removing/Installing The Paper Guide Unit

    2. PRINTER SETUP 2.8 Removing/Installing the Paper Guide Unit NOTE: Be careful not to overtighten the screws of the Paper Guide Unit. The screw holes may be damaged. When using 4.3” (109 mm) wide media, remove the Paper Guide Assembly as follows. Make sure that the Power Cord is not connected to the AC outlet.

  • Page 20: Test Print

    2. PRINTER SETUP 2.9 Test Print The following test procedure allows you to perform a print test to verify that the printer is operating correctly. Load the media on the printer. Slide the Stand-by Switch to ON while holding the [FEED] button. The printer will start a status print.
  • Page 21 2. PRINTER SETUP 2.9 Test Print (Cont.) NOTE: Each form version: 0 to 9 Test Print Definitions (1) Software Version and Checksums PROGRAM VERSION FMRM0064101 V1.0 EB00 (FONT:0200) (BOOT: F800) Software Number Version Program Checksum C/G Area Checksum (2) Printer ID Number PRINTER ID 00000 Printer ID No.
  • Page 22 Performing a loop back check without this jig will result in NG. For the loopback jig, please contact your nearest TOSHIBA TEC service representative. (8) Back Feed Position BACK FEED ADJ. +0.0mm Back feed fine adjustment for the initial feed (-9.9mm to +9.9mm)

  • Page 23: Program Download

    "Install Program for B-419" from the three FDKs provided to the hard disk of your PC. 2-13 EO1-33030 2.10 Program Download SETUP DISK (1/3) Install Program for B-419 Standard 15th June 2001 FMRM0064201 V001.000 Copyright ©2001 TOSHIBA TEC CORPORATION All Rights Reserved...
  • Page 24 2. PRINTER SETUP 2.10.2 Install Program Installation (Cont.) NOTE: Windows 3.1® is not supported. Windows 95®, Windows 98®, Windows 2000®, and Windows 3.1® are registered trademarks of the Microsoft Corporation. System Requirements System IBM Compatible PC running Windows 95®, Windows 98®, or Windows 2000®.
  • Page 25 2. PRINTER SETUP 2.10.2 Install Program Installation (Cont.) The Software License Agreement screen will appear. Click on Yes when you agree. When the User Information screen appears, type in your name and company name, then proceed to the next step. After click on Next>...
  • Page 26 2. PRINTER SETUP 2.10.2 Install Program Installation (Cont.) The following program folder selection menu will appear. Click on the Next> button. Confirm the current settings and click on the Next> button. 10. The install process will begin. 11. When requested, insert Setup Disk (2/3) and then the Setup Disk (3/3).

  • Page 27: Firmware Files Copy

    (*.BIN). 2- 17 EO1-33030 2.10 Program Download B-419 Standard FIRMWARE V1.0 FILE:S-V10-Z900.EXE (PROGRAM: S-P-V10-72.BIN) (FONT:S-C-V10-02.BIN) (KANJI: S-K-V10-C9.BIN) 15th June 2001 FMRM0064101:7200(F800) (FONT:0200)(KANJI:C900) V001.000 Copyright ©2001 TOSHIBA TEC CORPORATION All Rights Reserved...
  • Page 28 B419STDDL\Firmware to the flash memory of the B-419 printer. Running the Install Program for B-419 Click on the START button to access the program menu. Highlight "Programs" then highlight "TOSHIBA TEC" and click on Install Program for B-419 Series as shown in the screen display below...
  • Page 29 2. PRINTER SETUP 2.10.3 Firmware Files Copy (Cont.) NOTE: The C:\Program Files\ TOSHIBATEC\B419STDDL \Firmware folder is the default directory. The file open screen will appear as shown in the figure below. Select the C:\Program Files\TOSHIBATEC\B419STDDL\ Firmware folder and the files in that folder will appear in the files box.
  • Page 30 2. PRINTER SETUP 2.10.3 Firmware Files Copy (Cont.) NOTE: 1. The communications settings should be set as follows. Download: 9600 bps to 115200 bps, None parity Sensor setting: 19200 bps, None parity Printer information registration: 19200 bps, None parity Test Print: 19200 bps, None parity 2.
  • Page 31 2. PRINTER SETUP 2.10.3 Firmware Files Copy (Cont.) NOTE: When Nothing is selected, “(none)” will be displayed. NOTE: When Only Date is selected, the current date will be displayed. NOTE: When Enter Some Comments is selected, a message of max. 16 characters can be entered.
  • Page 32 2. PRINTER SETUP 2.10.3 Firmware Files Copy (Cont.) NOTE: If the message screen does not change, the printer failed to enter the DOWNLOAD mode. Turn on the printer power on while pressing and holding the FEED button again. NOTE: If an error occurs during download or at the end of download, retry from step 1.

  • Page 33: Sensor Adjustments

    2. PRINTER SETUP 2.10.4 Sensor Adjustments NOTES: 1. These sensors have been factory set so it is not advisable for you to make these adjustments unless you are having a problem with the printer. 2. If the sensor adjustment is required, be sure to follow the procedure as described.
  • Page 34 2. PRINTER SETUP 2.10.4 Sensor Adjustments (Cont.) NOTE: After completing an adjustment to any of the sensors the Adjust button will become greyed out. However, it will still be possible to make the adjustment again even if the Adjust button is greyed out. Adjustment Procedure Reflective Sensor (Black Mark Sensor) The reflective sensor is the one used to detect the black mark on the...
  • Page 35 2. PRINTER SETUP 2.10.4 Sensor Adjustments (Cont.) Click on the Yes button and the sensitivity of the transmissive sensor will automatically be set as indicated by the “Now Adjusting” window appearing as shown in the figure below. Paper End Sensor The paper end sensor will detect when the print media has run out.

  • Page 36: Printer Information Registration

    2. PRINTER SETUP 2.10.5 Printer Information Registration NOTE: This information is stored in printer memory before delivery to the customer, so this procedure need only be done if it is required to change any of the information. NOTE: When the entire serial number is entered, the printer ID will appear automatically.
  • Page 37 2. PRINTER SETUP 2.10.5 Printer Information Registration (Cont.) NOTE: Model Name is automatically displayed by selecting the Model. To change the Model Name click on the Default check box to remove the check mark and it will then be possible to type in a new Model Name of up to 20 characters.

  • Page 38: Test Print

    2. PRINTER SETUP 2.10.6 Test Print NOTES: 1. The default settings are: Label Pitch: 127 mm Print Count: 1 Sensor: Reflective 2. The size of the print image for the test print has been designed to fit to a 127 mm pitch label.

  • Page 39: Version Display

    2. PRINTER SETUP 2.10.7 Version Display This procedure will be used to check the version of the Install Program for B-419 Standard. Procedures From the Install Program for B-419 main menu, select Help (H) and Version (A) as shown in the screen display of the figure below. The Version screen display will appear as follows.

  • Page 40: Maintenance

    For cleaning the print head, TOSHIBA TEC-approved print head cleaner is recommended. It is available at your nearest TOSHIBA TEC sales agent. Part Name: Print Head Cleaner Part No.: 24089500013 This chapter describes how to perform normal maintenance. To maintain the printer performance and quality print, please clean the printer regularly, or whenever media is replaced.

  • Page 41: Paper Path/Sensors

    3. MAINTENANCE 3.1.2 Paper Path/Sensors 3.1.3 Covers CAUTION! Do not use any volatile solvent including thinner and benzene, as this may cause discoloration or distortion of the cover. 3.2 Care/Handling of the Media CAUTION! Be sure to read carefully and understand the Supply Manual.

  • Page 42: Troubleshooting

    This chapter lists the error messages and possible problems and their solutions. If a problem cannot be solved by taking actions described in this section, do not attempt to repair the printer. Turn off and unplug the printer, then contact an authorized TOSHIBA TEC representative for assistance.

  • Page 43: Error Process

    4. TROUBLESHOOTING 4.2 Error Process When the printer detects the errors shown below, it sends the error state to the PC by the ERROR LED and DATA LED, and stops the operation, waiting for a command from the PC or a restart. The printer will restart the operation after clearing a feed jam, media end, cover open, or print head overheat error which occurs during printing, or after supplying the media when the printer has run out.

  • Page 44: Possible Problems

    4. TROUBLESHOOTING Possible Problems This section describes problems that may occur when using the printer, and their causes and solutions. Possible Problems The printer will not turn 1. The Power Cord is disconnected. 2. The AC outlet is not functioning correctly.

  • Page 45: Appendix 1 Specifications

    APPENDIX 1 SPECIFICATIONS APPENDIX 1 SPECIFICATIONS Appendix 1 describes the specifications of the printer and supplies for use on the B-419 printer. A1.1 Printer The following is the printer specifications. Item Supply voltage Power consumption Operating temperature range Relative humidity Resolution Printing method Printing speed...

  • Page 46: A1.2 Media

    APPENDIX 1 SPECIFICATIONS A1.2 Media Please make sure that the media that will be used is approved by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC.

  • Page 47: Appendix 2 Interface

    APPENDIX 2 INTERFACE APPENDIX 2 INTERFACE „Interface Cables To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements: Fully shielded and fitted with metal or metallized connector housings. Keep as short as possible. Should not be bundled tightly with power cords. Should not be tied to power line conduits.

  • Page 48: Appendix 3 Print Samples

    APPENDIX 3 PRINT SAMPLES EO1-33030 APPENDIX 3 PRINT SAMPLES APPENDIX 3 PRINT SAMPLES „ Bit Map Font „ Outline Font A3-1...
  • Page 49 APPENDIX 3 PRINT SAMPLES APPENDIX 3 PRINT SAMPLES (Cont.) „ Bar codes 0: JAN8, EAN8 2: Interleaved 2 of 5 4: NW7 6: UPC-E 8: UPC-A 10: PDF417 12: Customer bar code 14: QR code 1: MSI 3: CODE39 (Standard) 5: JAN13, EAN13 7: CODE128 9: EAN128...
  • Page 50 GLOSSARIES GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Libraries, Retail, Transportation, Warehousing, etc. Reading bar codes is a fast and accurate means of capturing data while keyboard entry tends to be slow and inaccurate.
  • Page 51 INDEX INDEX Auto Feed 2-8 Bar code A1-1 Black mark 2-8, A1-2 Black mark length A1-2 Black mark sensor 1-3 Cut form 1-1, 2-6, 2-8, A1-2 Dimensions 1-2, A1-1 DATA LED 1-4, 4-1 Effective print width A1-2 ERROR LED 1-4, 4-1 Fanfold paper 2-6, 2-7, A1-2 FEED button 1-3, 1-4 Feed gap sensor 1-3...
  • Page 54 PRINTED IN JAPAN EO1-33030...

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Tec eo1-33030B-419-gs10-qq

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