Related Manuals for TEC B-852-TS12-QP
Summary of Contents for TEC B-852-TS12-QP
- Page 1 TEC Label/Tag Printer B-852-TS12-QP Owner’s Manual Mode d’emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente...
- Page 2 The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC, and the EMC Directive 89/336/EEC. The product was tested in a typical set up TOSHIBA TEC personnel advocated. VORSICHT: Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779) Die für das Gerät Vorgesehene Steckdose muß...
- Page 3 TEC Label/Tag Printer B-852-TS12-QP Owner's Manual...
- Page 4 Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance. This symbol indicates warning items (including cautions).
- Page 5 Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines, preventing accidents beforehand. For details, please consult your authorised TOSHIBA TEC representative for assistance. Using insecticides and other chemicals Do not expose the machines to insecticides or other volatile solvents.
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Page 6: Table Of Contents
PRODUCT OVERVIEW ... E1-1 Introduction ... E1-1 Features... E1-1 Unpacking ... E1-1 Accessories ... E1-2 Appearance... E1-3 1.5.1 Dimensions ... E1-3 1.5.2 Front View... E1-3 1.5.3 Rear View ... E1-3 1.5.4 Operation Panel ... E1-4 1.5.5 Interior... E1-4 PRINTER SETUP ... E2-1 Precautions ... - Page 7 CAUTION! 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification.
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Page 8: Product Overview
For most queries please refer to this manual and keep it safe for future reference. Please contact your TOSHIBA TEC representative for further information concerning this manual. The B-852 printer has the following features: A 8.3 inch wide print head is installed in such a compact body that the... -
Page 9: Accessories
1. PRODUCT OVERVIEW 1.4 Accessories CAUTION! Be sure to use TOSHIBA TEC approved print head cleaner. Failure to do this may shorten the print head life. When unpacking the printer, please make sure all accessories are supplied with the printer. -
Page 10: Appearance
1. PRODUCT OVERVIEW 1.5 Appearance 1.5.1 Dimensions NOTE: Depth is 470 mm (18.5 inches) when the optional Cutter Module is installed on the printer. 1.5.2 Front View 1.5.3 Rear View The names of the parts or units introduced in this section are used in the following chapters. -
Page 11: Operation Panel
1. PRODUCT OVERVIEW 1.5.4 Operation Panel 1.5.5 Interior LCD Message Display POWER LED (Green) POWER [FEED] key [RESTART] key FEED Please see Section 4.1 for further information about the Operation Panel. Print Head Ribbon Holder Platen Paper Guide E1- 4 ENGLISH VERSION EO1-33028 1.5 Appearance ON LINE LED... -
Page 12: Printer Setup
For best results, and longer printer life, use only TOSHIBA TEC recommended media and ribbons. Store the media and ribbons in accordance with their specifications. -
Page 13: Procedure Before Operation
PCL5. The printer can also be controlled with its own programming commands. Please contact your TOSHIBA TEC reseller for the Interface/Communication Manual. This section describes the outline of the printer setup. 1. Unpack the accessories and printer from the box. -
Page 14: Assembling The Accessories
2. PRINTER SETUP 2.3 Assembling the Accessories 2.3.1 Assembling the Supply Holder Frame NOTE: Make sure that the two small flanges at each end of the Supply Holder Base fit into the small rectangular holes at the bottom of the Supply Holder Frames before tightening the Wing Bolts. -
Page 15: Connecting The Cables To Your Printer
2. PRINTER SETUP 2.4 Connecting the Cables to Your Printer The following paragraphs outlines how to connect the cables from the B-852 printer to your host computer, and will also show how to make cable connections to other devices such as the KB-80-QM keyboard, etc. -
Page 16: Connecting The Power Cord
2. PRINTER SETUP 2.5 Connecting the Power Cord CAUTION! 1. Make sure that the printer power switch is turned to the off position before connecting the power cord to prevent possible electric shock or damage to the printer. 2. Use only the power cord supplied with the printer. -
Page 17: Turning The Printer On/Off
2. PRINTER SETUP 2.6 Turning the Printer ON/OFF 2.6.1 Turning ON the Printer CAUTION! Use the power switch to turn the printer On/Off. Plugging or unplugging the power cord to turn the printer On/Off may cause fire, an electric shock, or damage to the printer. -
Page 18: Loading The Media
2. PRINTER SETUP Loading the Media 2.7.1 Installing the Media onto the Supply Holder Unit NOTES: 1. The Non-removable Supply Holder is the one that slides in the wide slot while the Removable Supply Holder is the one that slides in the narrow slot. - Page 19 2. PRINTER SETUP 2.7.1 Installing the Media onto the Supply Holder Unit (Cont.) WARNING! If you turn the Removable Supply Holder side down after loading the media, the media may drop by weight. You might be injured by the dropped media.
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Page 20: Loading Media Into The Printer
2. PRINTER SETUP 2.7.2 Installing the Supply Holder Unit onto the Supply Holder Frame NOTE: Make sure that the brass bushings of the Supply Shaft are seated into the notches so that the entire Supply Holder Unit rotates smoothly. CAUTION! The reassembled Supply Holder Unit and media roll may be quite heavy, so be... - Page 21 2. PRINTER SETUP 2.7.3 Loading Media into the Printer (Cont.) WARNING! The Print Head may become hot. Do not touch the Print Head. Risk of injuries. Do not touch moving parts. Disconnect the mains before maintenance of ribbon and media. CAUTION! Be careful not touch the Print Head Element when...
- Page 22 2. PRINTER SETUP 2.7.3 Loading Media into the Printer (Cont.) NOTE: The head pressure increases when the Head Pressure Adjust Lever is lowered. When using labels or thick tag paper, lower the Head Pressure Adjust Lever. If the print tone is light, lower the Head Pressure Adjust Lever even when using thin tag paper.
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Page 23: Setting Sensor Positions
2. PRINTER SETUP 2.8 Setting Sensor Positions 2.8.1 Setting the Feed Gap Sensor 2.8.2 Setting the Black Mark Sensor After loading the media, as outlined in the previous paragraphs, it will usually be necessary to set the Media Sensors used to detect the print start position for label or tag printing. -
Page 24: Loading The Ribbon
2. PRINTER SETUP 2.9 Loading the Ribbon WARNING! The Print Head may become hot. Do not touch the Print Head. The Top Cover can be opened during the operation for control purposes only. It should be closed during normal operation. Risk of injuries. -
Page 25: Inserting The Optional Pcmcia Cards
2. PRINTER SETUP 2.10 Inserting the Optional PCMCIA Cards CAUTION! 1. To protect PC cards, discharge static electricity from your body by touching the metal cabinet of the printer before touching the card. 2. Before inserting or removing a PCMCIA card make sure that the printer’s power is turned off. -
Page 26: Test Print
2. PRINTER SETUP 2.11 Test Print The following test procedure allows you to perform a print test to verify that the printer is operating correctly. During the running of this test, the printer will first issue a blank label to allow the sensors to detect the Black Mark or Label Gap. - Page 27 2. PRINTER SETUP 2.11 Test Print (Cont.) NOTE: If an error occurs during the print test the printer will display an error message and stop printing. Refer to Chapter 6.1 for definition of error messages. The error may be cleared by pressing the [PAUSE] key but the test print will not be resumed and the LCD message...
- Page 28 2. PRINTER SETUP 2.11 Test Print (Cont.) NOTE: The five printed labels of bar codes and the five printed labels of characters will be 76mm in length regardless of the actual size of the labels installed. However the slant line printed labels will be the same size as the installed labels.
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Page 29: Printer Operation
3. PRINTER OPERATION 3. PRINTER OPERATION 3.1 Overview NOTES: 1. Label design software package may require Windows Driver. If so, please obtain the Driver from the Web Site with the following URL: http://barcode.toshibatec. co.jp 2. For the details of External Equipment Interface Manual, please contact your nearest TEC service... - Page 30 3. PRINTER OPERATION Operating Modes (cont.) CAUTION! Be sure to cut the backing paper of label. Cutting labels will cause the glue to stick to the cutter, which may affect the cutter quality and shorten the cutter life. Use of tag paper when the thickness exceeds the specified value may affect the cutter...
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Page 31: On Line Mode
4. ON LINE MODE 4. ON LINE MODE 4.1 Operation Panel NOTE: Use the [RESTART] key to resume printing after a pause condition, or after clearing an error. This chapter describes usage and purpose of the keys on the Operation Panel in On Line Mode. -
Page 32: Operation
ON LINE MODE 4.2 Operation 4.3 Reset NOTE: If the [RESTART] key is held for less than 3 seconds when the printer is in an error or pause state, the printer restarts printing. However, when a communication error or command error occurs, the printer returns to an idle condition. -
Page 33: Dump Mode
They are selectable, however, the printer may malfunction if the values are not set correctly. For details, please refer to your nearest TOSHIBA TEC service representative. NOTE: If an error occurs during the receive buffer dump, the display will show an error message and the printer will stop printing. - Page 34 ON LINE MODE 4.4 Dump Mode (Cont.) The data in the receive buffer is printed as follows: Print Conditions Printing width: 4.2 inches Sensor selection: None Print speed: 4”/sec. Printing mode: Depends on the selection in use. 16 bytes/line Receive buffer size RS-232C: 10K bytes (427 lines) Centronics:...
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Page 35: Maintenance
NOTE: Please purchase the Print Head Cleaner from the authorised TOSHIBA TEC service representative. This chapter describes how to perform normal maintenance. To maintain the printer performance and quality print, please clean the printer regularly, or whenever media or ribbon is replaced. -
Page 36: Covers And Panels
5. MAINTENANCE 5.1.2 Covers and Panels CAUTION! Do not use any volatile solvent including thinner and benzene, as this may cause discoloration or distortion of the cover. 5.1.3 Optional Cutter Module WARNING! 1. Be sure to turn the power off before cleaning the Cutter Module. -
Page 37: Troubleshooting
This chapter lists the error messages and possible problems and their solutions. If a problem cannot be solved by taking actions described in this chapter, do not attempt to repair the printer. Turn off and unplug the printer. Then contact an authorised TOSHIBA TEC service representative for assistance. -
Page 38: Possible Problems
Replace the Print Head. Then press the [RESTART] key. Turn the printer off and then on. If this does not solve the problem, turn off the printer again, and call a TOSHIBA TEC authorised service representative. Causes 1. Plug in the Power Cord. -
Page 39: Removing Jammed Media
NOTE: If you get frequent jams in the Cutter, contact a TOSHIBA TEC authorised service representative. This section describes in detail how to remove jammed media from the printer. Remove the jammed media from under the Upper Sensor Ass’y as follows: 1. -
Page 40: Threshold Setting
6. TROUBLESHOOTING 6.4 Threshold Setting NOTES: 1. If the [PAUSE] key is released within 3 seconds whilst in pause state, paper will not feed. 2. Failure to feed more than 1.5 labels may result in an incorrect threshold setting. 3. While the Print Head Block is raised, the [PAUSE] key does not... -
Page 41: Appendix 1 Specifications
(2 types), Outline font (4 types), Price font (3 types) 0 , 90 , 180 , 270 Serial interface (RS-232C) Parallel interface (Centronics) PCL5 interface (B-7708-PCL-QM) PCMCIA interface (B-7708-PC-QM) Expansion I/O interface (B-8700-IO-QM) EA1- 1 ENGLISH VERSION EO1-33028 B-852-TS12-QP 243 mm) A1.1 Printer... -
Page 42: A1.2 Options
Available from your nearest TOSHIBA TEC representative or TOSHIBA TEC Head Quarters. A1.3 Media Please make sure that the media that will be used is approved by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC. -
Page 43: A1.3.2 Detection Area Of The Transmissive Sensor
Label + backing paper Thickness NOTES: 1. To ensure print quality and print head life use only TOSHIBA TEC specified media. 2. When using the cutter ensure that label length (i.e. label pitch should be greater than 38 mm.) 3. When marking black marks on label rolls, the following requirements must be satisfied. -
Page 44: A1.3.3 Detection Area Of The Reflective Sensor
APPENDIX 1 SPECIFICATIONS A1.3.3 Detection Area of the Reflective Sensor The reflective sensor is movable from the center to the left edge of media. The reflection factor of the black mark must be 10% or lower with a waveform length of 950 nm. The reflective sensor should be aligned with the center of the black mark. -
Page 45: A1.4 Ribbon
APPENDIX 1 SPECIFICATIONS A1.4 Ribbon Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any problem caused by using non-approved ribbons. For information regarding TOSHIBA TEC approved ribbon, please contact a sales representative. -
Page 46: Appendix 2 Messages And Leds
APPENDIX 2 MESSAGES AND LEDS APPENDIX 2 MESSAGES AND LEDS Appendix 4 describes the LCD messages displayed on the operation panel. Symbols in the message : The LED is illuminated. 2: ****: the number of unprinted media. Up to 9999 (in pieces) 3: %%%%%%%: ATA Card’s remaining memory 0 to 9999999 (in K bytes) 4: ###: Flash memory card remaining memory for PC save area: 0 to 895 (in K bytes) 5: &&&&: Remaining flash memory capacity for storing writable characters 0 to 3147 (in K bytes) - Page 47 APPENDIX 2 MESSAGES AND LEDS NOTES: If a command error is found in the command received, 16 bytes of the command error, starting from the command code, will be displayed. (However, [LF] and [NUL] will not be displayed.) Example 1 [ESC] T20 E30 [LF] [NUL] Command error The following message appears.
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Page 48: Appendix 3 Interface
APPENDIX 3 INTERFACE APPENDIX 3 INTERFACE Interface Cables To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements: Fully shielded and fitted with metal or metallized connector housings. Keep as short as possible. Should not be bundled tightly with power cords. Should not be tied to power line conduits. -
Page 49: Appendix 4 Print Samples
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33028 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES Font EA4-1... - Page 50 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES (Cont.) Bar codes 0: JAN8, EAN8 2: Interleaved 2 of 5 4: NW7 6: UPC-E 8: EAN13+5 digits B: CODE39 (Full ASCII) G: UPC-E+2 digits I: EAN8+2 digits 1: MSI 3: CODE39 (Standard) 5: JAN13, EAN13 7: EAN13+2 digits A:CODE128...
- Page 51 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES (Cont.) K: UPC-A M: UPC-A+5 digits O: Industrial 2 of 5 Q: Data Matrix S: Customer bar code of high priority U: POSTNET W: KIX Code Z: MaxiCode L: UPC-A+2 digits N: UCC/EAN128 P: PDF417 R: Customer bar code T: QR code...
- Page 52 GLOSSARIES GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Libraries, Retail, Transportation, Warehousing, etc. Reading bar codes is a fast and accurate means of capturing data while keyboard entry tends to be slow and inaccurate.
- Page 53 GLOSSARIES Pre-printed media A type of media on which characters, logos, and other designs have been already printed. Print head element The thermal print head consists of a single line of tiny resistive elements and when current is allowed to flow through each element it heats up causing a small dot to be burned onto thermal paper or a small dot of ink to be transferred from a thermal ribbon to ordinary paper.
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Page 54: Index
INDEX INDEX Backing paper EA1-3 Bar code EA1-1 Batch mode 3-2 Black mark EA1-2 Black mark length EA1-3 Black mark sensor 1-4, 2-12, 5-1 Centronics 1-3, 2-2 Cut mode 3-2 Cutter module 5-2, EA1-2 Dimensions 1-3 Effective print width EA1-3 ERROR LED 1-4, 4-1 Error message 6-1 Expansion I/O interface 1-3, 2-4... - Page 55 INDEX ENGLISH VERSION EO1-33028 INDEX Reflective sensor EA1-4 Resolution EA1-1 RESTART key 1-4, 4-1 Ribbon 2-13, 5-2, EA1-5 Ribbon holder 1-4 Ribbon supply roll 2-13 Ribbon take up roll 2-13 Ribbon width EA1-5 Rotation EA1-1 RS-232C 1-3, 2-2, 2-4, EA3-1 Sensor 2-12, 5-1 Sensor adjust gear 2-12 Serial interface 1-3...