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Pearpoint Flexitrax P550c Operation Manual

Advanced, crawler-based digital video inspection system
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flexitrax P550c
Operation Manual
Pearpoint's advanced, crawler-based digital
video inspection system
Operation Manual
[P550c-OPMAN-ENG/04]
Rev 04
May 2019

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Summary of Contents for Pearpoint Flexitrax P550c

  • Page 1 P550c Operation Manual Pearpoint’s advanced, crawler-based digital video inspection system Operation Manual [P550c-OPMAN-ENG/04] Rev 04 May 2019...

  • Page 2: Preface

    The contents of this manual are subject to change. Pearpoint products are under continuous development. Pearpoint reserves the right to modify any product, including this manual, without notice and some product changes may have taken place after publication of this manual.
  • Page 3 Any third-party products (including hardware, software and services) mentioned in this manual are for instructional purposes only and are not an endorsement by Radiodetection Ltd, Pearpoint or SPX Corporation. Radiodetection Ltd does not accept any liability for loss of data or damage to equipment when using any third- party products.
  • Page 4 Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada Ingress Protection Marking This system complies with this rating for IEC standard 60529, solid particle and liquid ingress protection:  IP55: Controller covers and connection panels open or closed. www.pearpoint.com...
  • Page 5 Any modifications made to this equipment not approved by Pearpoint may void the authority granted to the user by the FCC to operate this equipment.
  • Page 6 P550c Operation Manual Warnings, Cautions and Notes Please observe all warnings, cautions and notes in this manual before operating any Radiodetection or Pearpoint product. Warning! Warnings alert you to possible personal injury. Caution: Cautions alert you to possible equipment damage.
  • Page 7 (or otherwise hazardous) gases, vapors, liquids or solids may be present. Pearpoint has taken care to provide the necessary information in this manual for the safe installation, operation, maintenance and disposal of this equipment. However, you must carry out a risk assessment before starting work as it may identify other safety issues.
  • Page 8 The P550c system requires a connection to a protective earth; if in doubt, consult a qualified electrician. Electrical equipment is factory-tested for electrical safety. Routine inspection is recommended (and may be required by law) to maintain this level of protection. If you are unsure, contact your local safety authority for advice. www.pearpoint.com...
  • Page 9 When stopping the generator; ensure all electrical loads, including the flexitrax P550c are switched off before stopping the generator.  Starting or stopping a generator whilst the flexitrax P550c system is connected and the main switch is in the On position could lead to damage to the flexitrax P550c system or the generator. www.pearpoint.com...
  • Page 10 Battery precautions The controller contains a Li-Ion rechargeable battery. Only use charging equipment provided by Pearpoint. The use of alternative chargers may cause a safety hazard and/or reduce the life of the battery. The battery is designed to protect itself against over-discharge, overcharge and short circuit between charge terminals.
  • Page 11 Local, national or IATA transport regulations may restrict the shipment of faulty batteries. Check with your courier for restrictions and best practice guidelines. Talk to a Pearpoint sales representative for authorized repair centers. Caution: Waste Li-Ion batteries must be disposed of properly, use an approved recycling facility for electronic waste.
  • Page 12 P550c Operation Manual Radiodetection and Pearpoint recommend that a risk assessment is undertaken before the rod is handled, the bindings are cut or when using, loading, unloading, uncoiling or coiling rod. Radiodetection and Pearpoint accept no liability for injury or damage to equipment incurred whilst using, loading, unloading, uncoiling or coiling the rod.

  • Page 13: Table Of Contents

    1.3 Safety notices ......... 21 1.4 Training ........... 22 3.4 Cable drums ........... 36 1.5 Updates and latest information ....22 1.6 Pearpoint technical support ..... 22 2 Quick Start ............23 3.5 Pushrod reels ......... 43 3 System overview ..........25 3.1 Controller ..........
  • Page 14 5.3 Setup wizard: Set controller preferences and company details ......95 4.5 Pushrod reels .......... 76 5.4 Calibrate the equipment......99 4.6 Cameras and accessories ....... 78 5.5 Status icons .......... 100 5.6 Configure the system settings....101 www.pearpoint.com | 14...
  • Page 15 6.6 Driving the crawlers ......150 6 Operating the system ........135 6.1 Before you begin ........135 6.7 Camera control (lights, focus, pan, rotate, zoom) ..........160 6.2 Confirming the system equipment ..136 6.3 Emergency stop ........137 www.pearpoint.com | 15...
  • Page 16 6.15 Take a photo directly ......190 6.16 Turn off the camera ......193 6.17 Retrieve the crawler ......194 7 Surveys ............195 7.1 Create a new survey ......195 7.2 Edit survey screen ........ 198 www.pearpoint.com | 16...
  • Page 17 7.8 Menu shortcuts ........235 7.9 Supported survey standards ....236 8 WinCan PC connections ....... 239 8.1 Ethernet connection – no router .... 240 8.2 Ethernet connection – via router ... 247 7.5 Observations ......... 221 www.pearpoint.com | 17...
  • Page 18 Contact us ............284 11 Software updates......... 260 12 Specifications ..........262 12.1 Controller specifications ...... 262 12.2 Drums and PSU ........264 12.3 Crawlers ..........265 12.4 Elevators ..........266 12.5 Lighthead ..........267 12.6 Crawler cameras ......... 267 www.pearpoint.com | 18...

  • Page 19: Introduction

    (307mm) screen displays the camera’s video feed, stored videos and photos, and configuration settings. You operate the controller using its built-in buttons and keyboard. Fig. 1.1: flexitrax P550c system with Powered Drum and selected crawler If required, you can connect the controller to external options video equipment (input and output), to a headset with microphone, and to an external keyboard.

  • Page 20: P550C Features

    P540c/P340 rods, reels, cameras and accessories. Note: References to P350, P354 and P356 systems and crawlers in this document also refer and apply to P550, P554 and P556 systems and crawlers. www.pearpoint.com | 20...

  • Page 21: Definitions

    8) and throughout this operation manual. Before you operate the P550c system, we recommend that you familiarize yourself with any additional health and safety requirements that may be defined by company policy and any applicable local or www.pearpoint.com | 21...

  • Page 22: Training

    Pearpoint representative. 1.5 Updates and latest information Pearpoint may have released new system software, user documentation or other information after you purchased your system. You can download the latest software, documentation and application notes from www.pearpoint.com.

  • Page 23: Quick Start

    Connect the drum to the down-hole equipment relevant to the survey required. 3 Turn the power switch on the PSU and press the power button on the controller to turn the system The controller takes around 15 seconds to display the first screen. www.pearpoint.com | 23...
  • Page 24 4 Deploy the crawler and camera into the pipe as required. 5 Zero the camera distance, as required, using the 0.00 button. For details, see page 147. 6 Create a survey and start recording your survey video. For details, see page 195. www.pearpoint.com | 24...

  • Page 25: System Overview

    P550c Operation Manual 3 System overview 3 System overview The flexitrax P550c pipeline video inspection system comprises of a controller, powered cable drum or manual cable drum plus PSU, crawler, camera and accessories. 3.1 Controller The P550c controller is the command module, digital video recorder and playback device. Video is displayed on a 12.1"...
  • Page 26 P550c Operation Manual 3 System overview Controller front view Fig. 3.1: Controller, front view 1 On/Off button: Switches power ON or OFF. When the system is powered on, the on power indicator on the handle lights up. www.pearpoint.com | 26...
  • Page 27 7 Keyboard: Use for text entry when setting up surveys and configuring the controller. 8 Buttons and joysticks: Use to control, where applicable, the movement of the crawler, powered drum and powered elevator; zoom and focus of the camera, and brightness of the lighting. www.pearpoint.com | 27...
  • Page 28 See page Auxiliary connection panel: Includes an HDMI output, dual USB ports, and a battery fuse. See page Fig. 3.2: Controller, rear view Controller support clamp: For mounting the controller onto the drum. www.pearpoint.com | 28...
  • Page 29 Note: Also indicates the controller is connected to an external power supply (mains or vehicle). 4 Battery check button: Press to check the battery level. 5 Charge status lights: When the battery check button is pressed, these lights show the battery level. www.pearpoint.com | 29...
  • Page 30 3 Ethernet port: Used for remote control operations, connections to an external WiFi access point etc. 4 Socket for link to cable drum: Connects the controller to the crawler-mounted camera. Tighten the connector finger-tight, but do not use a wrench, spanner or pliers. www.pearpoint.com | 30...
  • Page 31 Warning! You must remove the fuse to isolate the battery when the controller is transported by air! Fig. 3.5: Auxiliary connection panel www.pearpoint.com | 31...
  • Page 32 Play / pause: Press to play or pause video playback. Sonde LED: Green when active. Stop: Press to stop video playback or recording. Mute microphone: LED is red Camera: Press to take photo and make an observation; when microphone or headset is page 223. muted. www.pearpoint.com | 32...

  • Page 33: Controller Home Screen

    Mimic™ (see page XX for information provided by this graphic). If required, you can overlay these details in your survey videos and observation photos. Fig. 3.7: Controller home screen. Button labels hidden. Button labels shown. See next page for descriptions. www.pearpoint.com | 33...
  • Page 34 Battery charge & Survey title Recording and mic status Menu button. Shows or hides button Free disk space (GB). Shows free space labels. on the controller’s internal solid state storage. A pie graphic shows free (green) and used (red) space. www.pearpoint.com | 34...

  • Page 35: Controller Battery

    Battery life is affected by the temperature while charging the battery. At lower temperatures (below 10°C or 50°F), chargers will lower the charging rate to reduce battery degradation. Pearpoint therefore recommends that you only charge the battery at temperatures of 10-40° C (50-104°F).

  • Page 36: Cable Drums

    The cable drum cassette in the powered drum is user-replaceable. Refer to the Appendix for instructions on how to remove and install the cable drum cassette. Please contact your local representative or visit www.pearpoint.com for a complete list of spares and accessories.
  • Page 37 3 System overview Powered drum Fig. 3.8: Powered drum, including integrated PSU, showing how the command module is mounted. Command module support stand. System on/off switch Note: the P550c controller has a separate on/off switch Command module. www.pearpoint.com | 37...
  • Page 38 Command module connector: To connect the command module link cable. 10. Power on/off indicator. A White LED lights up when the PSU is switched on and powered up. 11. Power supply socket: To connect mains power. 12. Cable rollers. www.pearpoint.com | 38...
  • Page 39 P550c Operation Manual 3 System overview Manual drum and PSU 13. Cable drum: Houses up to 305m (1000') of cable. 14. Cable brake. www.pearpoint.com | 39...
  • Page 40 15. Crank handle socket. 16. Command module support clamp. 17. PSU link cable socket. 18. Manual layering handle: To assist with laying cable evenly on the drum. 19. Cable rollers. 20. Link cable connection for manual drum. www.pearpoint.com | 40...
  • Page 41 Both crawlers are compatible with a choice of three color cameras. The P550-CAM-FW is a fixed, forward view camera. The P550-CAM-PT offers pan and tilt and the P550-CAM-PTZ offers pan, tilt and 10x optical zoom. www.pearpoint.com | 41...
  • Page 42 35°.The user will be shown a tilt hazard warning, and can restart the crawler movement if necessary. The user can change this behavior to warn only, without stopping the crawler, or can disable the warning altogether. www.pearpoint.com | 42...

  • Page 43: Pushrod Reels

    The reel (or coiler) holds the pushrod-and-camera on a revolving drum. The P550c system supports the reels below. See page 155 for reel specifications. Fig. 3.11: P550c pushrod reels. P543c/P343 reel. P542c/P342 reels, available in two lengths. P541c/P341 reels: standard reel and extra-flexible Plumbers reel. www.pearpoint.com | 43...
  • Page 44 Pushrod guide: Guides the rod on and off the reel. Must be kept clean. Adaptor clamp: Allows the controller to be mounted onto the pushrod reel. Fig. 3.12: Reel features This example shows a P343 reel. www.pearpoint.com | 44...
  • Page 45 1 1" (25mm) diameter camera for up to 4" (100mm) diameter pipes 2 1¼" (32mm) diameter self-leveling camera for up to 6" (150mm) diameter pipes 3 2" (50mm) diameter self-leveling camera for up to 9" (230mm) diameter pipes www.pearpoint.com | 45...
  • Page 46 2 Sonde: (Optional purchase) Attaches to the end of the pushrod and transmits a signal, allowing the sonde’s position to be pinpointed using a locator such as the RD5100S or RD7100DL. 2a Flexisonde 2b Solid Sonde 2c (Plumbers reels only) Non-detachable Plumbers sonde www.pearpoint.com | 46...
  • Page 47 2 Plumbers skidball: For 1" (25mm) cameras, this skidball allows movement around most 2" (50mm) traps and 1.25" (32mm) bends. Available in 1.4" (36mm) and 1.6" (42mm). www.pearpoint.com | 47...

  • Page 48: System Assembly

    The P354 and P356 crawlers have a variety of wheels, tires, cameras and accessories to suit your survey. The figure below demonstrates some of the options available. Caution! You must configure the appropriate wheel-set connected in the Settings > Controller > Equipment > Tractor wheel size www.pearpoint.com | 48...
  • Page 49 P550c Operation Manual 4 System assembly menu, incorrect wheel settings will cause motor strain, incorrect behaviors and early life failure on the crawlers. Fig. 4.1: P356 crawler assembly, showing some of the options available www.pearpoint.com | 49...
  • Page 50 The large wheels are 170mm / 6.7” in diameter. Note: although it will work electrically and mechanically, we do not recommend use of a PTZ camera on a P354 Crawler due to the weight and size of the camera. Connecting wheels and tires www.pearpoint.com | 50...
  • Page 51 Note: Item 6 “V-seals” prevent debris ingress into the crawler seals on the medium and large wheel sets. It is beneficial to check and replace these at regular intervals or ask our service teams to do so. 4x part 04/B1525510 Specialist Wheels Abrasive (rasp) wheels www.pearpoint.com | 51...
  • Page 52 Adaptors are required to attach these wheels to the P550c. Fig. 4.4: Kit of 84mm wheels Caution! When using the 84mm wheels with the 84mm wheel adaptor, select 84mm size wheels in the www.pearpoint.com | 52...
  • Page 53 Comprised of 2 full sets of P356 Large wheels (8x) and (4x) adaptors, allowing the large wheels to be mounted in a tandem configuration. Designed to increase surface area and grip helping to navigate silted culverts and pipes. Fig. 4.5: An illustration of the P356 with the ‘double-large-wheel’ configuration for added surface area and grip www.pearpoint.com | 53...
  • Page 54 P550c Operation Manual 4 System assembly Fig. 4.6: Pipe clearance diagrams, part 1 www.pearpoint.com | 54...
  • Page 55 P550c Operation Manual 4 System assembly Fig. 4.7: Pipe clearance diagrams, part 2 www.pearpoint.com | 55...
  • Page 56 P550c Operation Manual 4 System assembly Fig. 4.8: Pipe clearance diagrams, part 3 www.pearpoint.com | 56...
  • Page 57 A single 3mm Allen key screw is used to secure the camera to the crawler. Connecting cameras Cameras are connected using the C-clamp connection, the procedure is the same for all three cameras. C-clamp C-clamp modified screw Fig. 4.9: Connecting a Forward View camera www.pearpoint.com | 57...
  • Page 58 P350-CAM-PTZ camera also includes auto-focus, 10x optical zoom with a focal range of 10mm (WIDE) to infinity, featuring a 420 lm light source. Fig. 4.10: Left to right - Forward view, Pan and Tilt, and Pan, Tilt & Zoom cameras www.pearpoint.com | 58...
  • Page 59 Large adjustable elevator (For the P356 only).The large adjustable elevator will deploy the P356 in pipes from 300mm (12”) up to 610mm (24").  P356 powered elevator. To deploy the P356 in pipes from 305mm to 900mm (12 to 36"). This elevator can be remotely controlled from the command module www.pearpoint.com | 59...
  • Page 60 Large adjustable elevator To fit the large adjustable elevator to the P356 crawler, follow these steps. 1 Align the four mounting holes and secure the elevator to the crawler using the four screws provided, as shown below. www.pearpoint.com | 60...
  • Page 61 P550c Operation Manual 4 System assembly Fig. 4.12: Installing the large adjustable elevator 2 To adjust the height of the elevator, use the supplied chuck key to twist the square, recessed socket, as shown below. www.pearpoint.com | 61...
  • Page 62 4 System assembly Fig. 4.13: Adjusting the large adjustable elevator Powered elevator Install the powered elevator using the following steps: 1 Fit the baseplate to the top of the P356 crawler using the four mounting screws provided www.pearpoint.com | 62...
  • Page 63 2 Loosen off the thumbscrew at the rear of the elevator so that there is plenty of play in the mechanism 3 Line the elevator up with the P356 crawler, and slide the ‘shoe’ projecting from the bottom of the elevator into the corresponding recess in the baseplate www.pearpoint.com | 63...
  • Page 64 The P356 powered elevator can be used to center the system camera in the pipe being surveyed. The elevator can be controlled using the dedicated Elevator control keys elevator control keys on the left hand side of the keyboard. www.pearpoint.com | 64...
  • Page 65 The lighthead is fitted between the camera and the crawler or between the camera and the elevator. The lighthead provides up to an additional 850 lm. www.pearpoint.com | 65...
  • Page 66 Once you have fitted the crawler with the cameras, wheels and other accessories, you can connect it to the cable drum. Connect the crawler cable termination to the terminal on the back of the crawler’s body using a 3mm Allen key to tighten the cable termination’s C-clamp. www.pearpoint.com | 66...
  • Page 67 Caution! Older products may feature a strain relief assembly and a stainless steel spring guard at the cable end, as shown below. Contact Pearpoint for assembly details. Fig. 4.17: Old-style cable termination – contact Pearpoint for assembly details www.pearpoint.com | 67...

  • Page 68: Drums & External Psu

    The external PSU connects to the manual drum using the link cable. The single end connects to the manual drum and the split end terminals connect to the manual drum connection panel on the rear side of the PSU’s handle. www.pearpoint.com | 68...

  • Page 69: Command Module

    P550c Operation Manual 4 System assembly MK3 system connectors are not compatible with MK1 and MK2 sockets. Contact Pearpoint or your local distributor for the latest compatibility options. Caution! The external connectors must be properly sealed by the blanking caps provided, or by using the correct leads to prevent water damage.
  • Page 70 P550c Operation Manual 4 System assembly Link cable socket Fig. 4.19: P550c rear connections Connect the other end of the link cable to the controller terminal on the powered drum or external PSU. www.pearpoint.com | 70...
  • Page 71 Fig. 4.20: Link cable connector on manual PSU. The connector on the Powered Drum is also marked “Controller” External monitor An external monitor can be connected to the P550c controller using a high quality HDMI cable. Plug the cable into the HDMI socket located beneath the waterproof rear cover. www.pearpoint.com | 71...

  • Page 72: Controller

    The P550c controller has an internal Lithium-ion battery. A fully charged battery will power the controller for around 4 to 6 hours.  To charge the battery, see page  To power on the controller, see page www.pearpoint.com | 72...
  • Page 73 Dropbox account. Caution: The controller uses an SD card for storage. Do not remove or replace the SD card! Only Pearpoint technical staff can do this. USB memory stick You must use a USB memory stick (not supplied) to install software upgrades. You can optionally use a USB memory stick to import your company logo onto the controller and to export surveys and other data.
  • Page 74 Note: The controller does not support a mouse. Headset (Optional) You can use a headset with a microphone to record and hear audio commentary in your video recordings. Connect the headset to the protected audio socket on the front of the controller. www.pearpoint.com | 74...
  • Page 75 P550c Operation Manual 4 System assembly Front USB socket, with memory stick inserted Headset socket Controller on/off button Fig. 4.21: P550c on/off button and front connections, showing headset socket and installed USB memory stick www.pearpoint.com | 75...

  • Page 76: Pushrod Reels

    Note: Whenever you connect new equipment to the P550c controller, enter the information into the Equipment menu within Settings, see page 110. Pushrod link lead socket Fig. 4.22: P550c pushrod link lead socket On the reel, find the link cable socket on the side of the reel (page 44). www.pearpoint.com | 76...
  • Page 77 Fig. 4.23: Link cable (1) connects to the pushrod reel (2) Tighten the connectors finger-tight but do not use a wrench, spanner or pliers. Note: You must select the reel type when you power on the controller; see page 110. www.pearpoint.com | 77...

  • Page 78: Cameras And Accessories

    1 Check the camera lens. Make sure there is no dirt in the lens recess. Then clean the lens with a lint-free cloth. 2 Fit and hand-tighten the camera to the rod termination socket. Fig. 4.24: Camera connector (1) attaches to the rod termination socket (2) www.pearpoint.com | 78...
  • Page 79 Use the camera’s focus tool (supplied with the system) to turn the focusing ring until the target object is in focus on the controller screen. Fig. 4.25 Camera focus tool. Attach the focus tool (1) to the camera’s focusing ring (2) and rotate to adjust the camera focus. www.pearpoint.com | 79...
  • Page 80 Target object: Required distance from camera Inches Inches 1" (25mm) Camera 1.25 2" (50mm) Camera 11.2 16.8 22.4 25.2 Note: The 1¼" (32mm) camera has fixed (non-adjustable) focus. Table 4.1: Focusing table for 1" and 2" cameras www.pearpoint.com | 80...
  • Page 81 (Optional) Attach a sonde to the camera. A sonde is a self-contained transmitter for tracing the paths of pipes, sewers, ducts and drains. By attaching a Pearpoint flexisonde (or solid sonde) to your camera and using a Radiodetection locator such as the RD5100S or RD7100DL, you can locate and track the camera as it navigates a pipe.
  • Page 82 The universal flexi fits on the pushrod between the rod termination socket and the camera. Note: The universal flexi is not required for the Plumbers system. Fig. 4.27: Universal flexi www.pearpoint.com | 82...
  • Page 83 The subsequent pages show how the 1” (25mm) and 2” (50mm) cameras Note: Pearpoint recommends using two skids to help keep the camera level. www.pearpoint.com | 83...
  • Page 84 P550c Operation Manual 4 System assembly Fig. 4.28: Different diameter configurations that can be achieved using the universal skid set www.pearpoint.com | 84...
  • Page 85 P550c Operation Manual 4 System assembly Fig. 4.29: Universal skid set for 1” (25mm) camera and flexisonde www.pearpoint.com | 85...
  • Page 86 P550c Operation Manual 4 System assembly Fig. 4.30: Universal skid set for 2” (50mm) camera and 1.4” (36mm) flexisonde www.pearpoint.com | 86...

  • Page 87: Battery

    For example, if screen brightness is set to maximum and WiFi is permanently enabled, the battery will drain faster. For charging the battery and replacing the battery at the end of its useful life, see pages 89 to www.pearpoint.com | 87...
  • Page 88 P550c Operation Manual 4 System assembly For advice on prolonging the battery life, see page www.pearpoint.com | 88...
  • Page 89 Warning! Use only the supplied battery charger (or optional vehicle charge lead). Do not plug any other Pearpoint connectors into the controller power socket. You must fully charge the controller’s internal battery before using the system for the first time. To charge the battery: 1 Use the supplied mains adapter (‘power brick’) to connect the controller to the mains power supply.
  • Page 90 Adjust key settings to reduce battery usage. For example, if screen brightness is set to maximum and WiFi is permanently enabled, the battery will drain faster  Connect the supplied battery charger (or optional vehicle charge lead); see page www.pearpoint.com | 90...
  • Page 91 DC power connector (for example, while driving to the survey site or during a lunchbreak) can restore the controller battery level by up to 25%. Consider also the power management options to preserve battery life; see page www.pearpoint.com | 91...
  • Page 92 Do not attempt to replace the battery yourself! With typical constant usage, the controller battery will last around two years. If the battery reaches the end of its useful life and you can no longer recharge it, the battery must be replaced by Pearpoint technical support; see page 22.

  • Page 93: System Setup

    Then close the cover. Warning! You must remove the fuse to isolate the battery when the controller is Fig. 5.1: Fuse holder (1) transported by air! in auxiliary connection panel. www.pearpoint.com | 93...

  • Page 94: Power On The Controller

    When you power on the controller for the first time, the setup wizard launches; continue to page When you power on the controller on all subsequent occasions, the controller first prompts you to calibrate the reel; continue to page www.pearpoint.com | 94...

  • Page 95: Setup Wizard: Set Controller Preferences And Company Details

    3 Select the Continue menu item to display the next setup wizard menu.  (Use the Up and Down buttons or press the arrow keys to select menu items.) Fig. 5.2 Basic Configuration: Language. Continue menu item. www.pearpoint.com | 95...
  • Page 96 The date and time are shown on the controller screen and, optionally, overlaid on video recordings; page 106. Note: You will need to manually adjust the controller’s time to account for daylight saving time (DST) clock shifts in your area. Fig. 5.3 Basic Configuration: Date and time. Continue menu item. www.pearpoint.com | 96...
  • Page 97 The camera distance is shown on the controller screen and, optionally, overlaid on video recordings; page 106. Your chosen distance units are also used when adding survey observations. Fig. 5.4 Basic Configuration: Distance units and keyboard. Continue menu item. www.pearpoint.com | 97...
  • Page 98 128. Fig. 5.5 Basic Configuration: Company details. Save & Exit menu item. 7 The controller now prompts you to select the reel type and calibrate the reel; continue to page www.pearpoint.com | 98...

  • Page 99: Calibrate The Equipment

    Back button or Esc key to return to the controller home screen. You can now use the Settings menus to configure the system; continue to page 101. Note: For definitions of calibration and zero distance, see page www.pearpoint.com | 99...

  • Page 100: Status Icons

    The different icons displayed, and what they represent, are: P550 drum Crawler Pushrod In normal operation the drum and crawler icons are green and the pushrod is white. See page 232 what other colors signify. www.pearpoint.com | 100...

  • Page 101: Configure The System Settings

    110.  Reporting settings: see page 111  Network settings: see page 113.  Email settings: see page 120.  Dropbox settings: see page 121.  Maintenance settings: see page 124.  Company details: see page 127. www.pearpoint.com | 101...
  • Page 102 To browse items in a menu, use the Up and Down buttons or the arrow keys. To go back to the previous menu or screen, press the Back button or the Esc key.  Select and edit a setting: Press the Select button or the Enter key. www.pearpoint.com | 102...
  • Page 103 P550c Operation Manual 5 System setup Fig. 5.6: Settings menu. www.pearpoint.com | 103...
  • Page 104 Note: The controller remembers the date, time and time zone, even if its battery is fully discharged. You will not need to re-enter these details after setting up the controller for the first time. www.pearpoint.com | 104...
  • Page 105 Camera: This option displays video input from the pushrod camera. Auxiliary: This option displays video input from an external camera. You must connect the external camera to the controller’s RCA video jack (page 30). www.pearpoint.com | 105...
  • Page 106 Mimic hide/show: This setting displays or hides the Mimic OSD which indicates crawler speed and steering angle, and the camera position.  Mimic size: Choose between Normal and Small.  Mimic location: This setting sets the position of the Mimic on your display. www.pearpoint.com | 106...
  • Page 107 Layout choice: Choose where on the screen to display the date & time and crawler distance & attitude. You can display this information at the top, bottom or center of the screen, or on the left or right. All hidden Bottom Middle Left Right Fig. 5.7: Screen information layout options www.pearpoint.com | 107...
  • Page 108 If the title page is enabled, it is attached to all videos recorded subsequently. Conversely, videos recorded while the title page is disabled will not have a title page and will not gain one if you subsequently enable the title page. www.pearpoint.com | 108...
  • Page 109 Observation text overlay: You can choose for observations to be overlaid as text on the recorded video. Show observation text on video: Specify whether to show observations Observation text duration: Specify how long (in seconds) each observation is displayed. www.pearpoint.com | 109...
  • Page 110 Powered elevator: If the drum is switched on and power is reaching the tractor, the P550c controller will automatically display whether you have a powered elevator connected.  Lighthead: If the drum is switched on and power is reaching the camera, the P550c controller will automatically display whether a lighthead is detected or not. www.pearpoint.com | 110...
  • Page 111 (Correct the error so that you can continue.)  Validate format of entered data: When you select this option, the P550c will report an error if you fill in a field in the incorrect format. (Correct the error so that you can continue.) www.pearpoint.com | 111...
  • Page 112  Enter/Return key moves to next line: Enabling this allows to use the Enter/Return key to move to the next line within the survey header, see page 203. www.pearpoint.com | 112...
  • Page 113 P550c Operation Manual 5 System setup Network settings Use this screen to set how the controller connects via WiFi and Ethernet. www.pearpoint.com | 113...
  • Page 114 Dropbox. Fig. 5.8: Network settings. WiFi status. Network list. Auto-Connect button. Scan button. Auto-Connect check boxes. WiFi icon. Enable/Disable WiFi button. Up button. Down button. Connect button www.pearpoint.com | 114...
  • Page 115 Note: If your current location is not within range of a fixed WiFi network, you can enable a personal hotspot on your cell phone. This allows other devices, including the P550c controller, to share your phone’s data connection. (This method is also called data tethering.) www.pearpoint.com | 115...
  • Page 116 Caps Lock is on, indicated by the icon in the lower left corner of the screen. By default, password characters are obscured but you can click the Show password button to display the actual characters. www.pearpoint.com | 116...
  • Page 117 Then press the Auto-connect button to select the network’s check box. In future sessions, the controller will automatically re-connect to this network whenever WiFi is enabled. To disable auto-connecting, press the Auto-connect button again to clear the network’s check box. www.pearpoint.com | 117...
  • Page 118 Scan button to manually refresh the network list. Ethernet settings: Use this screen to set whether the controller’s IP assignment is automatic or set manually, and what the IP address, Subnet mask, Default gateway and DNS server addresses are. www.pearpoint.com | 118...
  • Page 119 Enable remote control: When you enable remote control, the controller allows a PC connected to it by Ethernet to take control of the crawler, camera and other inspection equipment. Enable video streaming: Enable this setting to allow the controller’s video/images to stream to a nearby device, such as a cell phone or tablet. www.pearpoint.com | 119...
  • Page 120 Requires secure connection (TLS): By default, the controller always sends emails over a secure (encrypted) connection ie, over an SMTPS connection. But you can clear this check box if it is acceptable to send survey reports over an unencrypted connection www.pearpoint.com | 120...
  • Page 121 1 Select Connect to Dropbox from the Dropbox settings menu 2 Confirm that the controller has an internet connection; see page 113. 3 From the Dropbox Settings menu, select Connect to Dropbox. This will launch a conventional Dropbox Login screen sequence. Instructions continue on next page. www.pearpoint.com | 121...
  • Page 122 Fig. 5.10: Dropbox login screen. Email address and password. 5 If prompted, follow the instructions on the reCAPTCHA verification screen. Note: reCAPTCHA is a Google spam prevention test designed to confirm that a computer user is human and not a bot. www.pearpoint.com | 122...
  • Page 123 P550c Operation Manual 5 System setup 6 When prompted, allow Pearpoint to create a subfolder inside your Dropbox folder tree; see page 220 for details about the target subfolder. Fig. 5.11: Pearpoint access request. Cancel and Allow buttons. To sign out of Dropbox: Select Sign out from the Dropbox settings menu.
  • Page 124 Set a timeout (in minutes) for powering off the camera. If you do not use the controller keyboard or buttons before the timeout expires, the camera powers down.  Software update: Use this setting to install software updates from a USB memory stick. For details, see page 260. www.pearpoint.com | 124...
  • Page 125  System info: Lists Serial number(s), IP addresses and MAC addresses.  Application debug log: Use this setting to view and export log files. These logs are used by Pearpoint support staff to diagnose controller issues.  Diagnostics: This screen displays status data for various system components. This data can be used by Pearpoint support staff to diagnose controller issues.
  • Page 126 Fig. 5.12: Feature disabled pop-up, containing the information required to enable your controller. 4 Email the Model, Serial no, MAC address and Feature id information to your local Pearpoint representative. You can use the Contact Us form on the www.pearpoint.com...
  • Page 127 Select. This will result in a message saying that the feature has been installed successfully, and the cert.asc file should now be listed in Enabled features. If this is not the case, please contact your local Pearpoint representative. Company details Use this screen to enter your company details and, if required, your company logo.

  • Page 128: Import A Company Logo

    Esc and Enter keys to navigate folders on the USB memory stick and select the file you want. b. Press Enter or the OK button to import the logo. 5 Back in the Company Details menu, the Company logo is automatically set to Active. www.pearpoint.com | 128...

  • Page 129: Set Up A Video Title Page

    You can set up a title page for all your survey videos. If the video title page is enabled, it is attached to all videos recorded subsequently on the controller. The title page displays at the start of the videos. www.pearpoint.com | 129...
  • Page 130 If you want a completely different title page for a particular survey video, you can temporarily customize the current title page, record a new survey video, and then undo the customizations and restore the title page to its previous state. www.pearpoint.com | 130...
  • Page 131 Edit survey header button.) Add text: Adds a general text caption. This will appear in the title page for all your videos. Add graphic: Press this button to import an image file from a USB memory stick. www.pearpoint.com | 131...
  • Page 132 6 The title page design is saved automatically. Press Esc or the Back button to quit the title page and return to the home page. 7 Now enable the video title page; see the next section. www.pearpoint.com | 132...
  • Page 133 4 Set the Title page duration, in seconds. This controls how long the title page is displayed at the start of a video. 5 Set the Enable video title page slider to On to enable the title page. Fig. 5.14 Video Title Page Settings menu. Enable video title page slider (shown in the On position). www.pearpoint.com | 133...
  • Page 134 6 The change is saved automatically. Press Esc or the Back button to quit the menu. Alternatively, set the Enable video title page slider to Off to disable the title page in all videos that you record subsequently. www.pearpoint.com | 134...

  • Page 135: Operating The System

    Check that no hazardous gases or vapors are present. Do not use the P550c system in potentially explosive environments. Seek assistance if required and always use correct heavy-lifting practices. www.pearpoint.com | 135...

  • Page 136: Confirming The System Equipment

    Every time the controller and tractor system are switched on, you are prompted to select and confirm the equipment attached using the Equipment settings menu. Whenever you change any part of your system, go to the Equipment settings menu to revise the selections via Settings > Equipment Fig. 6.1 Equipment settings menu. www.pearpoint.com | 136...

  • Page 137: Emergency Stop

    Warning! The crawlers are heavy! Observe proper lifting procedures when handling, deploying and removing the crawler. Never lower crawlers or other heavy equipment into manholes while personnel are working in the manhole. www.pearpoint.com | 137...
  • Page 138 We recommend the use of downhole and manhole rollers as there is a risk of damaging the crawler cable during a survey. They should be set before the crawler is lowered into the manhole and deployed in place before the survey starts. Fig. 6.2 Downhole cable rollers (MK2). www.pearpoint.com | 138...
  • Page 139 5 P354 crawler strap Fig. 6.3 Crawler deployment tool components. Caution: Do not attempt to lift the crawler by the system cable. Caution: Do not drop the crawler as it may damage the camera and the system’s electronics www.pearpoint.com | 139...
  • Page 140 The recommended torque for the M4 x 6 screws is 2.4Nm / 21.2 In-Lbs or 8.0Nm / 70 In Lbs for the M6 x 8 screws. P356 P354 Fig. 6.4 Strap Assembly for P354 and P356. Caution: Do not over-tighten the screws www.pearpoint.com | 140...
  • Page 141 When using a large elevator you must use the P356 Large Elevator grab system. Attach the elevator cradle to the bottom pole using the screw (3/8-16 UNC 2" HEX HD SS) and nut (3/8"x16U NC NYLOC SS) provided. www.pearpoint.com | 141...
  • Page 142 1 Remove the 4× M6x16 screws using a 4mm Allen key 2 Remove the 4× bushes and friction o rings from the linkage arms 3 Fit the new adaptor bushes and o rings and tighten firmly (recommended torque 8Nm / 70 in-lbs) using a 15mm hex wrench. www.pearpoint.com | 142...
  • Page 143 4 Secure the bracket to the elevator assembly using the new 4 off M6x12 screws supplied with the lifting tool, and tighten firmly (recommended torque 8Nm or 70 In-Lbs). O-ring Bush M6 x 16 Linkage arm 1. Existing assembly Linkage arm 2. New assembly Fig. 6.7 Elevator bracket assembly www.pearpoint.com | 143...
  • Page 144 Fig. 6.8 Poles assembly Using the deployment tool Once ready you can use the deployment tool, you can hook the strap or engage the cradle to the large elevator bracket as shown below to lift the crawler assembly. www.pearpoint.com | 144...
  • Page 145 Ensure that the hook or the cradle is properly engaged to the strap or elevator bracket before trying to lift the crawler. We recommend the use of a suitable rope to stabilize and aid the deployment/retrieval operation. Use the highlighted eyes to secure the rope to the hook or cradle. Fig. 6.9 Using the deployment tool www.pearpoint.com | 145...
  • Page 146 The optional cable deployment rollers help protect the cable from scoring on concrete and other abrasive materials. Pearpoint recommends that you always use cable deployment and removal rollers. Use of a manhole roller and the protective downhole tiger-tail rollers is demonstrated below. Note the position of the tiger-tail roller below the surface.
  • Page 147 The zero (0.0) position is used to decide when to stop the system when reversing the crawler. This is a safety feature. www.pearpoint.com | 147...
  • Page 148 110) For more information on locating the sonde and frequency selection, please refer to the documentation supplied with your cable and pipe locator. The sonde should be used as an estimation tool for assisting with product location. www.pearpoint.com | 148...

  • Page 149: System Stop

    Pressing the joystick down will stop the system. While stopped, the crawler will automatically brake, indicated by the red STOP LED lighting STOP button Red STOP LED Fig. 6.11 STOP button and red STOP LED www.pearpoint.com | 149...

  • Page 150: Driving The Crawlers

    Pearpoint recommends that you practice driving the crawler on the surface in a safe environment before attempting to deploy the crawler underground for the first time. In addition to practicing driving techniques, it provides a good opportunity to understand how the system operates.
  • Page 151 Pearpoint recommends using AUTO mode as the drum and crawler operate in tandem and gives less likelihood of driving over the cable.
  • Page 152 In manual mode, the LED corresponding to the chosen mode will light; the manual tractor indicator LED is green and the manual drum indicator LED is yellow. In AUTO mode, both LEDs will light. Manual system Moving forwards www.pearpoint.com | 152...
  • Page 153 Note: A message will flash on your screen warning of a cable hazard. This message will not be recorded to video. Pull the joystick towards you to reverse the crawler. Increase the speed by continuing to pull it or by pulling it further towards you. Decrease the speed by pushing it forwards. Powered drum system www.pearpoint.com | 153...
  • Page 154 Manual retrieval with the crank handle If necessary, use the crank handle to manually wind the cable back into the drum. Before you start, disconnect the power lead to ensure that the system is not powered. The crank socket is located under www.pearpoint.com | 154...
  • Page 155 P550c Operation Manual 6 Operating the system the side panel closest to the controller socket. The panel is secured with socket-head screws. Remove this panel using a metric Allen key. Fig. 6.13 Crank handle for powered drum. www.pearpoint.com | 155...
  • Page 156 Note: Steering whilst moving is proportional to the crawler speed: the faster the crawler moves the bigger the steer. Manual mode provides a tighter turn than AUTO mode. When the crawler is stationary, it will turn on its own axis. Be careful as the cable can get jammed around the wheels. www.pearpoint.com | 156...
  • Page 157 Pressing down on the joystick will bring the crawler to a stop. The right hand joystick provides intuitive control of the camera. Topple warning P550 systems offer an automatic TILT warning. This will be displayed when its roll exceeds 35°. www.pearpoint.com | 157...
  • Page 158 Fig. 6.14 Topple warning shows at the bottom of the screen. Note that the MIMIC also shows a high tilt angle. Powered elevator control The associated buttons control the elevator position when the powered elevator is fitted, see below. www.pearpoint.com | 158...
  • Page 159 P550c Operation Manual 6 Operating the system Raise Lower Fig. 6.15 Powered elevator control buttons Pressing both buttons at the same time resets the powered elevator, moving it to its lowest position. www.pearpoint.com | 159...

  • Page 160: Camera Control (Lights, Focus, Pan, Rotate, Zoom)

    These are controlled by the right hand joystick and buttons. Camera positioning joystick Focus control buttons Zoom control buttons Iris control buttons Lighting control buttons LED (reserved for future use) Fig. 6.16 Right hand joystick and camera & lighting control buttons www.pearpoint.com | 160...
  • Page 161 Pressing both buttons together resets the focus. Camera zoom control control the camera’s zoom. zooms in and zooms out. Pressing and holding either button continues the zoom operation in that direction. Pressing both buttons together resets the zoom. www.pearpoint.com | 161...
  • Page 162 The lighting control allows you to alternate and adjust intensity between camera lights, auxiliary lighthead (if available) and no lights. Pressing both buttons together cycles round the available options. Press the button to increase brightness and press the button to reduce it. www.pearpoint.com | 162...
  • Page 163 Note: Camera positioning is not available for fixed, forward view cameras, or pushrod cameras. Joint scan When the Joint Scan icon (see page 164) is available (for Pan & Tilt and Pan, Tilt & Zoom cameras) pressing the associated ATM button initiates a Joint Scan operation. www.pearpoint.com | 163...
  • Page 164 P550c Operation Manual 6 Operating the system Go To target in the MIMIC Joint Scan icon Fig. 6.17 MIMIC with Camera Go To target, and Joint Scan icon www.pearpoint.com | 164...

  • Page 165: Pushrod Reels

    Caution! It is essential that you select the correct reel for best video quality and accurate distance measurements. If you select the wrong reel, pushrod distance measurements will not be accurate and your survey may be unusable. 5 The controller now displays an advisory reminding you to fully rewind the pushrod. www.pearpoint.com | 165...
  • Page 166 If you connect a pushrod directly to the P550 controller, ie without using a powered drum or manual PSU in between, you will be shown the following Equipment settings menu. Again, select the reel you have connected. www.pearpoint.com | 166...
  • Page 167 P550c Operation Manual 6 Operating the system Fig. 6.19 Equipment settings menu for Reel type. Reel power off/on (shown in the On position). www.pearpoint.com | 167...

  • Page 168: Deploy Pushrods

    2 When a sufficient length of pushrod is free, insert the camera into the pipe or manhole. 3 Push the pushrod by hand until the camera is in position to start the survey. Rotate the reel if you need more length. 4 Zero the camera distance; see page 169. www.pearpoint.com | 168...

  • Page 169: Zero The Camera Distance

    Zero the camera position when the camera is here. Note: This task is also called ‘zero distance’ and ‘zeroing the rod counter’. Do not confuse this task with zero calibration of the reel. See the definitions in page www.pearpoint.com | 169...
  • Page 170 1 Get the camera in the survey start position; see page 168. 2 Press the Set distance button or panel button and reset the distance to 0.00. 3 Make sure the on-screen distance counter shows 0.0ft or 0.00m ; see item 2 on page www.pearpoint.com | 170...

  • Page 171: Streaming Images To A Nearby Device

    You can share the image(s) on your display by streaming to a nearby connected device such as a cell phone or tablet. The nearby device needs:  an internet browser (Pearpoint recommends Chrome 71 to 74, Safari 12 or later, or Microsoft Edge (contact Pearpoint for version information)), and ...
  • Page 172 Fig. 6.21: Network settings menu. The WiFi IP address to be copied to your device’s browser is highlighted and enter it into the address bar of your device’s browser and press Go 3 The streamed video will show in the browser, as shown below. www.pearpoint.com | 172...
  • Page 173 Android phone’s Chrome 72 browser If you encounter difficulties, check that your browser is compatible with this feature (see above). You can also move your device closer to the flexiprobe P540c to help ensure a good connection between the two units. www.pearpoint.com | 173...

  • Page 174: Record A Video

    Note: This size limit allows you to export survey videos to a USB memory stick. The memory sticks supported by the controller use the FAT32 file system. Individual files on FAT32 drives cannot exceed 4GB in size. www.pearpoint.com | 174...
  • Page 175 Use the panel buttons to record, play, pause and stop a video. You can also capture still images ie, observation photos. The panel buttons are located below the controller screen; see page Record/Pause Play/Pause Stop Camera Set Camera Distance www.pearpoint.com | 175...
  • Page 176  The mic symbol indicates whether audio recording is on or muted  There are timers for the current recording plus the estimated total recording time available, based on the current level of free disk space. www.pearpoint.com | 176...
  • Page 177 182. Add an observation. See page 223. 4 Press the panel button or Stop button to stop the recording. Note: The survey name defaults to the current date and time. To rename the survey, see page 202. www.pearpoint.com | 177...
  • Page 178 MSCC5 Sewerage, MSCC5 Domestic or MSCC5 Highways. For a list of currently supported standards, page 233 and the pages that follow. Structured survey: Choose between French and Spanish versions of EN13508. 4 Select the Continue menu item. www.pearpoint.com | 178...
  • Page 179 Pause the recording, rotate the camera, use a sonde, mute an audio commentary, and highlight pipe defects. See page 181. Take a photo. See page 182. Add an observation. See page 223. 8 Press the panel button or Stop button, and press Yes to confirm, to stop the recording. www.pearpoint.com | 179...
  • Page 180 Pause the recording, rotate the camera, use a sonde, mute an audio commentary, and highlight pipe defects. See page 181. Take a photo. See page 182. Add an observation. See page 223. 6 Press the panel button or Stop button to stop the recording. www.pearpoint.com | 180...

  • Page 181: Video Tools

     Resume a paused video: While a video is paused, press the panel button again to resume recording.  Stop a video: While a video is recording or paused, press the panel button or Stop button. www.pearpoint.com | 181...
  • Page 182 To review your photos later, you open the associated observations. To take photos directly, see page 190 To add an observation while recording or playing back a video, see page 221. For details about survey reports, see page 230. www.pearpoint.com | 182...
  • Page 183 Fig. 6.24: Adding overlay items to a video recording. Overlay text and shapes. Buttons: Add shape. Add text. Add graphic. Select item. Delete item. Enlarge item. Shrink. Enable overlay / Disable overlay. www.pearpoint.com | 183...
  • Page 184 Graphics: Add any custom images, such as a hazard symbol. (First, you need to save the image to a  USB memory stick and insert the memory stick into a controller USB port. Use the arrow keys and the Enter key to select the image you want.) www.pearpoint.com | 184...
  • Page 185 8 Disable the overlay. Press the Disable overlay button to remove the overlay items from the next video segment. (You do not need to pause the recording to do this.). 9 Continue the pipe survey. If you detect further pipe defects that you want to highlight, repeat steps 2 through 8. www.pearpoint.com | 185...
  • Page 186 Note: You cannot add or edit the audio commentary after recording the video. For example, you cannot add a new audio commentary while playing back a survey video. (Of course, you can export the .mp4 survey video and edit the audio track using third party video editing software.) www.pearpoint.com | 186...
  • Page 187 2 Play the survey video; see page 188. 3 If required, adjust the playback volume; see page 189. Use a sonde Reserved for future use. In future releases, this panel button will operate a sonde independently of the camera. www.pearpoint.com | 187...

  • Page 188: Replay A Video

    Fig. 6.25: Video playback screen. Next observation button. New observation button. 3a, 3b Rewind and Fast Forward buttons. Stop button. Volume Control button.   Volume level Use the arrow keys to adjust the volume. www.pearpoint.com | 188...
  • Page 189 Press the Fast forward or Rewind buttons. Each press increases the speed through x2 to x16. Adjust the playback volume   Press the Volume control button. Then use the arrow keys to lower or raise the volume. www.pearpoint.com | 189...

  • Page 190: Take A Photo Directly

    3 (Optional) When the camera is in position and the image you want is displayed on the controller screen, you can add overlay text and shapes to the image. For example, you can add an arrow and explanatory caption. For instructions, see page 183. www.pearpoint.com | 190...
  • Page 191 32), or the New observation button to take the photo. The photo shows exactly what is on the screen at the time, including any overlay text or shapes, camera rotation, date & time and camera distance. Fig. 6.26: Example screen display before the photo is taken. www.pearpoint.com | 191...
  • Page 192 5 The New Observation screen displays, showing the new photo. 6 Fill in the fields required by the survey standard (see page 223). Then press the Save button to save the observation details and photo. Fig. 6.27: New Observation screen showing new photo (1). www.pearpoint.com | 192...

  • Page 193: Turn Off The Camera

    1 In the Home screen, press the Settings button (item 6 on page 33). 2 Choose Settings > Equipment. 3 Set the Reel power off/on slider to Off. Fig. 6.28: Equipment settings. Reel power off/on slider (shown in the Off position). www.pearpoint.com | 193...

  • Page 194: Retrieve The Crawler

    Caution: Layer the rod onto the reel evenly. If you fail to do so, displayed camera distances may be inaccurate when you next conduct a survey. 3 Clean the pushrod and camera: Clean the camera with water and disinfectant. Clean the pushrod with a cloth moistened with disinfectant. www.pearpoint.com | 194...

  • Page 195: Surveys

    See page 203. Structured survey (WRc): You must choose the survey standard. For example, you can choose MSCC5 Sewerage, MSCC5 Domestic or MSCC5 Highways. For a list of currently supported standards, page 233. www.pearpoint.com | 195...
  • Page 196 For drop-down menu shortcuts, see page 233. Fig. 7.1: Field with example drop-down menu. Drop-down menu indicator. 5 (Applies to Structured surveys only) Press the Save button to save the survey header details. www.pearpoint.com | 196...
  • Page 197 P550c Operation Manual 7 Surveys The Edit Survey screen displays (page 198). You can now set up a video title page (page 129) or start a recording a video (page 171). www.pearpoint.com | 197...

  • Page 198: Edit Survey Screen

    Use the Edit survey screen to edit the video title page, edit the survey header details, and add or manage survey observations. Fig. 7.2: Edit survey screen. New observation button. List observations button. Title page button. Edit survey header button. Close survey button. Overlay graphics button (for observations). Roll camera buttons. www.pearpoint.com | 198...

  • Page 199: Manage Existing Surveys

    7 Surveys 7.3 Manage existing surveys Use the Existing Surveys screen to manage your existing surveys. Fig. 7.3: Existing surveys screen. Select Multiple button. Delete Selected button. Export Selected button. Sort buttons (by title and date). Search button. www.pearpoint.com | 199...
  • Page 200 The screen updates as you type to list the surveys that match your search term. For example, type ‘MSCC5’ to search for all types of MSCC5 survey. To clear the search and display all existing surveys, press the Search button again. www.pearpoint.com | 200...
  • Page 201 Press the Delete survey button.  Delete multiple surveys a. In the home screen, press the Existing surveys button. b. In the Existing Surveys screen, press the Select multiple button. www.pearpoint.com | 201...
  • Page 202 2 In the Existing Surveys screen, open the survey you want to rename. 3 Press Edit survey header button. 4 When the survey header screen opens, press the Edit survey name button. 5 In the Set survey name dialog, enter the new title and press the OK button. www.pearpoint.com | 202...
  • Page 203 Fields with buttons have a drop-down menu. For drop-down menu shortcuts, see page 233. Fig. 7.4: Field with example drop-down menu. Drop-down menu indicator. 5 Press the Save button. www.pearpoint.com | 203...

  • Page 204: Export A Survey

    (such as MP4 or AVI). Briefly, video content (encoded with a particular video coding format) is combined with an audio stream (encoded with an audio coding format) inside a container format. List continues on next page. www.pearpoint.com | 204...
  • Page 205 3.jpg and so on).  Survey report: Includes the survey report in Microsoft Word format (report.docx).  Videos: Includes the survey videos. Survey videos are saved as MP4 files and have unique digital names (for example, 1525787329255.mp4). www.pearpoint.com | 205...
  • Page 206 By default, password characters are obscured, but you can click the Show password button to display the actual characters. This can be useful if you are unsure whether Caps Lock is on. Note: The Network Settings screen is described on page 113. www.pearpoint.com | 206...
  • Page 207 WiFi network you want. Then press the Connect button. Wait while the controller connects to the new network. and “(online)” is If the new WiFi network has internet access, the connection icon changes to appended to the network name. www.pearpoint.com | 207...
  • Page 208 Select. For a single project, give the project a name, then press OK. 4 In the Export menu, choose the export method and press OK: Export to USB: Continue to page 209. Export as email attachment: Continue to page 210. www.pearpoint.com | 208...
  • Page 209 Then press Enter or the space bar to select its check box. c. Press the Save button to save your export selections. 4 Still in the Select USB disk screen, press the Continue button to export the survey(s). www.pearpoint.com | 209...
  • Page 210 211. Message: The email subject and filename for the attached report are defined automatically, based on the survey title, but you can edit them if required. 4 Press the Send button to finish exporting the survey. www.pearpoint.com | 210...
  • Page 211 P550c Operation Manual 7 Surveys Fig. 7.5: Send email screen. Recipient. Subject. Can be edited. Optional Message. Attachment filename. Can be edited. Email send failure If your email failed to send, possible reasons include: www.pearpoint.com | 211...
  • Page 212 (current as of writing this manual). For other e-mail providers, you may need to modify the settings accordingly. To edit the Gmail security settings, visit https://myaccount.google.com/ and sign into your account. You will then see the screen below. Click on Security and then Get Started. www.pearpoint.com | 212...
  • Page 213 P550c Operation Manual 7 Surveys Fig. 7.6: Gmail account home www.pearpoint.com | 213...
  • Page 214 Fig. 7.7: Gmail Security Scroll down to Less secure app access and click on Turn on access (not recommended). Fig. 7.8: Gmail Less secure app access Finally, click on the slider to turn the less secure access on www.pearpoint.com | 214...
  • Page 215 P550c Operation Manual 7 Surveys Fig. 7.9: Gmail Less secure app access www.pearpoint.com | 215...
  • Page 216 When you send a survey by email, the recipients are saved automatically to an address book. You can quickly add these recipients again when sending new surveys. Fig. 7.10: Managing email recipients. Address book. Recipient check boxes. Select/unselect button. Remove from address book button. Add recipients to email button. www.pearpoint.com | 216...
  • Page 217 2 Press Enter to select (or clear) the recipient’s check box. Or press the Select/unselect button. 3 Do one of the following: Press the Add recipients to email button to add selected recipients to your email. Press the Remove from address book button to delete selected recipients. www.pearpoint.com | 217...
  • Page 218 Use the keyboard to select the items you want to export. Use the arrow keys to highlight an item. Then press Enter or the space bar to select its check box. c. Press the Save button to save your export selections. www.pearpoint.com | 218...
  • Page 219 4 In the Export to Dropbox dialog, specify the Dropbox destination. This is the target subfolder that will contain your uploaded survey. Surveys are always uploaded to a subfolder below the \Pearpoint Cloud folder. By default, this subfolder is based on the controller ID and survey ID but you can specify a custom subfolder.
  • Page 220 7 Surveys Where is my survey in Dropbox? When you log in to Dropbox, you can find your uploaded survey files in this subfolder: Files > Apps > Pearpoint Cloud > [Controller ID] > [Survey ID] Where [Controller ID] is the serial number that uniquely identifies the controller unit used for the survey [survey ID] is the sequential ID number assigned to your survey by the controller.

  • Page 221: Observations

    For example, you can record pipe defects, connections, and debris. Fig. 7.13: Example observation with (1) photo. Video recording pauses automatically (2) while you add the observation details. Select a condition code (3) to identify the defect type. www.pearpoint.com | 221...
  • Page 222 ‘D’, including codes for debris, deformed sewers, and displaced brocks. For full descriptions of all condition codes, see the latest WRc Manual of Sewer Condition Classification. This manual is available on the Publishing page on the WRc website, www.wrcplc.co.uk/publishing. www.pearpoint.com | 222...
  • Page 223 Mandatory fields are highlighted in yellow. Press the Super tab button or Tab key to tab through the mandatory fields only.  Press the arrow keys to move through all the observation fields. List continues on next page. www.pearpoint.com | 223...
  • Page 224 Drop-down menu indicator. 5 Press the Save button to save the observation details. Alternatively, press the Save without photo button. For example, you may choose this save option if vision has been lost because the camera has gone underwater. www.pearpoint.com | 224...
  • Page 225 2 Press the Next observation button to jump to each observation in turn. Note: You can also use the Next observation button while the video is paused. Fig. 7.15: Video progress bar (1) showing position of observations (2) www.pearpoint.com | 225...
  • Page 226 4 In the Observation List screen, use the arrow keys to select the observation you want. 5 Press the Enter key or the Open button. 6 In the Observation screen, edit the fields as required; see page 223 for guidance. www.pearpoint.com | 226...
  • Page 227 Existing surveys button b. In the Existing Surveys screen, open the survey with the observations you want to delete.  Use the arrow keys to select a survey. c. In the Edit Survey screen, press the List observations button. www.pearpoint.com | 227...
  • Page 228 Then press Enter or the space bar to select its check box. f. Repeat the previous step each observation you want to delete. Or press the Select all button. g. Press the Delete selected button. You will be asked to confirm, by pressing the Confirm delete button. www.pearpoint.com | 228...
  • Page 229 5 o’clock Fig. 7.16: Entering a clock reference. Clock face on pop-up photo illustrates the clock references. In this example, a circumferential crack is observed from 2 o’clock to 5 o’clock. www.pearpoint.com | 229...

  • Page 230: Reports

    231 and 232. Fig. 7.17: DOCX survey report. Example title page with company details and logo. Observations page. Observations are presented in tabular form with thumbnail photos. www.pearpoint.com | 230...
  • Page 231 Direction. Shows whether the camera was pointing downstream (with the flow) or upstream (against the flow) Finish node reference Observations. For each observation, the diagram shows the distance and code, plus any remarks. Fig. 7.18: Example drain/sewer diagram for survey report. www.pearpoint.com | 231...
  • Page 232 These diagrams are included in MSCC Manhole/Inspection Chamber survey reports; see page 233 the full survey list. Observations. For each observation, the diagram shows the depth (vertical distance) and code, plus any remarks. Fig. 7.19: Example manhole/inspection chamber diagram for survey report. www.pearpoint.com | 232...

  • Page 233: Video Streaming

    1. Connect your device as a hotspot to the flexiprobe P550c 2. Open the Settings menu, then the Networks item 3. Scroll to “Enable video streaming” and activate 4. Note the IP address in the “WiFi IP” box www.pearpoint.com | 233...
  • Page 234 P550c Operation Manual 7 Surveys 5. Open Safari (12 or newer), Chrome (71 to 73) or Microsoft Edge (contact Pearpoint for version information) on your device, type the noted IP address into the browser address bar and press 6. The streamed video will show in the browser, as shown above.

  • Page 235: Menu Shortcuts

    ‘oxygen’ to filter the menu to only show codes with a matching Example: In a Code description such as ‘OD – Hazardous atmosphere, oxygen deficiency’. Note: You cannot type characters to filter a drop-down menu. Fig. 7.20: Field with example drop-down menu. Drop-down menu indicator. www.pearpoint.com | 235...

  • Page 236: Supported Survey Standards

     MSCC5 Sewerage (Drain/Sewer)  MSCC5 Sewerage (Manhole/Inspection Chamber)  MSCC5 Highways (Drain/Sewer)  MSCC5 Domestic (Manhole/Inspection Chamber)  EN13508-FR  EN13508-ES Note: MSCCx refers to the Manual of Sewer Condition Classification 3rd, 4th or 5th Edition. www.pearpoint.com | 236...
  • Page 237 In the Create survey menu, select WinCan survey from the Format drop-down menu Fig. 7.21: Create survey menu showing WinCan survey as the format type. Please see page 123 for guidance on enabling your P550 to create WinCan-compliant surveys. www.pearpoint.com | 237...
  • Page 238 Users can export to USB or, using a WiFi hotspot, via email or to DropBox. Exports to DropBox and via email contain an xml format file that can be imported into a WinCan-enabled PC. Exports to USB will also contain a copy of the mp4 video file. Users can use a WinCan-enabled PC. www.pearpoint.com | 238...

  • Page 239: Wincan Pc Connections

    8 WinCan PC connections 8 WinCan PC connections Users can connect a WinCan-enabled PC their flexitrax P550c controller to control their P550c system. Firstly, connect the HDMI output of the P550c to the video input of the PC (using a relevant adapter if necessary).

  • Page 240: Ethernet Connection - No Router

    PC, without a router. 1 Connect an Ethernet cable between the Ethernet port on the flexitrax P550c controller and an Ethernet socket on the PC, either directly, if the PC itself has an Ethernet port, or using an adapter such as a “USB to Ethernet”...
  • Page 241 Figure 8.1. A line through the icon, , means that you do not have connection. Please repeat the steps above to ensure all values have been entered correctly. 11 Select Enable remote control. www.pearpoint.com | 241...
  • Page 242 P550c Operation Manual 8 WinCan PC connections Fig. 8.1: Network settings screen showing Remote control enabled. 1 the Ethernet icon signifying a good connection www.pearpoint.com | 242...
  • Page 243 Fig. 8.2: Ethernet settings screen with values that allow control of the P550c system by a WinCan VX-enabled PC. 12 Press Back or Esc to return to the Start-up screen 13 On the PC enter the Network and Sharing Centre via the Control Panel. 14 Select Change adapter settings. www.pearpoint.com | 243...
  • Page 244 23 In the WinCan screen go to Home > Settings > OSD > Select device 24 Select Pearpoint - P350. 25 Select Configure the device. 26 Enter the IP address from the P550c controller (eg 169.148.1.120) into the IP address field www.pearpoint.com...
  • Page 245 P550c Operation Manual 8 WinCan PC connections Fig. 8.3: WinCan VX screen showing the IP address box. 27 Select OK (√) to return to the Select Devices page. www.pearpoint.com | 245...
  • Page 246 31 Select Set distance and enter a new distance and select OK (√) 32 Confirm the new distance is displayed on the controller. You will now be able to control the crawler, the camera and the rest of the P550c system from the PC. www.pearpoint.com | 246...

  • Page 247: Ethernet Connection - Via Router

    Follow the steps detailed below to enable control of your P550c system if your WinCan-enabled PC is connected to your flexitrax P550c controller via a router. 1 Connect the flexitrax P550c controller to the router, and the router to the PC, with Ethernet cables. Power up the router.
  • Page 248 , means that you do not have a connection. Please repeat the steps above to ensure all values have been entered correctly. 7 Select Enable remote control. Fig. 8.4: Network settings screen showing Remote control enabled. the Ethernet icon signifying a good connection www.pearpoint.com | 248...
  • Page 249 Fig. 8.5: Ethernet settings screen with values that allow control of the P550c system by a WinCan VX-enabled PC. 8 Press Back or Esc to return to the Start-up screen 9 On the PC enter the Network and Sharing Centre via the Control Panel. 10 Select Change adapter settings. www.pearpoint.com | 249...
  • Page 250 21 Check that the Subnet mask is identical to that of the P550c controller 22 Click on OK to leave Internet Protocol Version 4. 23 Select OK again to leave Ethernet DVC2 Properties. 24 Open WinCan VX www.pearpoint.com | 250...
  • Page 251 25 From the WinCan screen go to Home > Settings > OSD > Select device 26 Select Pearpoint - P350 from the first device drop down menu. 27 Select Configure the device. 28 Enter the controller IP address from the P550c controller in the IP address field.
  • Page 252 P550c Operation Manual 8 WinCan PC connections Fig. 8.6: WinCan VX screen showing the IP address box. 29 Select OK (√) to return to Select Devices page. www.pearpoint.com | 252...
  • Page 253 33 Select Set distance and enter a new distance and select OK (√). 34 Confirm the new distance is displayed on the controller. You will now be able to control the crawler, the camera and the rest of the P550c system from the PC. www.pearpoint.com | 253...

  • Page 254: Status Icons

    Pushrod icons Normal operation Normal operation Normal operation Drum software Crawler software being updated being updated Pre-stall Pre-stall condition condition No drum software No crawler detected software detected Drum not Crawler not Pushrod not detected detected detected www.pearpoint.com | 254...

  • Page 255: Maintenance And Cleaning

    We recommend that only authorized service centers carry out service of this product. If this product is serviced elsewhere, this will invalidate your warranty. Storing the system The P550c is a precision system. Always store the system, including all components and accessories, in a clean and dry environment. www.pearpoint.com | 255...
  • Page 256 Do not apply grease or lubricant to any pogo pins or the slipring PCB. This particularly applies to the connection behind the camera. We recommend protecting all terminals with the supplied protective caps when the system is not in use. www.pearpoint.com | 256...
  • Page 257 Caution: If the rod wears through the rod guide, it will start to wear through the metal structure of the coiler. Wear to the metal components can cause hazards for the operator (sharp edges or electrical malfunction). Fig. 10.1: Rod guides. For servicing information, contact Pearpoint Technical; see page 22. Or contact your Pearpoint representative.

  • Page 258: Cleaning The System

    Controller: Clean the case with mild soapy water. Use a lint-free cloth to clean the LCD screen.  If you need to ship the system: Clean and sterilize the system before shipping. Always follow any applicable laws and guidelines. www.pearpoint.com | 258...

  • Page 259: Factory Reset

    This section describes how to perform a factory reset. This will restore the controller to its original state, erasing any configuration settings currently defined on the device. You must only perform a factory reset if instructed to do so by Pearpoint technical staff. Follow these steps:...

  • Page 260: Software Updates

    206), it automatically compares your current software with the latest version available on the Pearpoint web site. If a newer version is available, it displays a Software Update advisory. Go to step 2. Alternatively, you can manually check whether a software update is available.
  • Page 261 Caution: Do not switch off the controller or remove the USB memory stick while the upgrade is in progress. Interrupting the upgrade may leave the controller inoperable. 7 When the update is complete, the controller prompts you to restart. When the controller restarts, the update process is complete. www.pearpoint.com | 261...

  • Page 262: Specifications

    Rod/Camera/Drum connectivity and 802.11 b/g/n WiFi Construction High impact ABS and powder-coated, zinc-plated mild steel flexitrax P550c command module with integrated controls for the crawler, camera, lights and sonde, and powered drum and powered elevator where fitted Controllers Optional pendant controller for deployment phase Dimensions 17.5 x 15.2 x 6.1"...
  • Page 263 P550c Operation Manual 12 Specifications flexitrax P550c Controller (continued) Mains Input 100-240VAC, 50-60Hz, 1.7A Power supply DC Output 16V, 3.75A, 60W Recording formats Video: H.264. Audio: MP3. File format: MP4 Basic reports, MSCC3 & 4: docx MSCC5: docx or Xml...

  • Page 264: Drums And Psu

    24.4 x 16 x 27” 17.5 x 10.6 x 22.4” 16.5 x 7.7 x 16.5” Ingress protection IP55 Weight 60 to 75kg / 130 to 154lbs 20 to 35kg / 44 to 77lbs 17kg / 37.5lbs (dependent on cable length) www.pearpoint.com | 264...

  • Page 265: Crawlers

    2 x 50W GP32C Maxon motor Weight 5.4kg / 12lbs 14.3kg / 31.5lbs Dimensions 250 x 82 x 69mm / 9.8 x 3.2 x 2.7” 345 x 128 x 84mm / 13.6 x 5 x 3.3” (without wheels attached) www.pearpoint.com | 265...

  • Page 266: Elevators

    Dimensions @ maximum 617mm / 67mm / 420mm / 420mm / 712mm / elevation 27.2 x 16.5 x 2.5 x 1.9 x 2.9” 9 x 3.6 x 16.5” 15 x 4.3 x 16.5” 29.1 x 21 x 28" 24.3" www.pearpoint.com | 266...

  • Page 267: Lighthead

    Ø 175 x 100mm / Ø 6.9 x 4" Dimensions Ø 62 x 68mm / Ø 2.4 x 2.7" Ø 134 x 68mm / Ø 5.3 x 2.7" Weight 600g / 1.3lbs 1.8kg / 4.0lbs 2.9kg / 6.4lbs* www.pearpoint.com | 267...

  • Page 268: Crawler Wheels And Spacers

    P354: for 150mm / 6” pipes P354: for 200mm / 8” pipes P354: for 230mm / 9” pipes P356: for 200mm / 8” pipes P356: for 230mm / 9” pipes P356: for 230mm / 9” pipes For medium wheels www.pearpoint.com | 268...

  • Page 269: Controller To Drum/Psu Link Cables

    To connect P550c system modules together, lengths available: Controller to PSU/Powered 1m / 3' 5m / 16' drum PSU to manual drum 1m / 3' 3m / 10' 10m / 32' 25m / 82' 50m / 164 Controller to P540c/P340 5m/16' ® flexiprobe pushrod www.pearpoint.com | 269...

  • Page 270: Crawler-Wheel-Elevator Configurations

    Adjustable Double-stacked medium Fixed Fixed Medium standard standard ” 305mm/12 Adjustable Double-stacked medium Adjustable Medium standard standard Medium standard Large adjustable Medium standard Large adjustable Double-stacked ” 381mm/15 Adjustable Large standard Fixed medium wheels Large standard Adjustable www.pearpoint.com | 270...
  • Page 271 P356 options – no elevator required Grit wheels Pipe size Wheels Wheel adaptor Wheels Wheel adaptor ” 152mm/6 Small grit 3-groove ” 203mm/8 Large grit 4-groove Large grit 1-groove ” 229mm/9 Large grit 5-groove Large grit 2-groove www.pearpoint.com | 271...

  • Page 272: Crawler Configuration Examples

    P550c Operation Manual 12 Specifications 12.10 Crawler configuration examples page 53 for examples of how to configure your crawlers for different pipe diameters. www.pearpoint.com | 272...

  • Page 273: Pushrod Reel And Rod Specifications

    27 lbs (12 kg) 55 lbs (25 kg) Construction Powder-coated tubular steel frame Rod length 100' (30m) 115' (35m) 200' (60m) 500' (150m ) 200' (60m) 400' (120m) Rod diameter 7.5 mm MK1 12.0mm 11.3mm 11.5mm 9.5 mm MK2 www.pearpoint.com | 273...

  • Page 274: Pushrod Camera Specifications

    Active Pixels (H x V) 656 x 492 NTSC 640 x 480 NTSC 768 x 492 NTSC 768 x 576 PAL 640 x 576 PAL 765 x 582 PAL ≥ 460TVL ≥ 420TVL ≥ 460TVL Horizontal resolution www.pearpoint.com | 274...

  • Page 275: Open Source Software

    If you require the complete Corresponding Source code to be supplied on a physical medium such as DVD the cost of physically performing the distribution may be charged. You may also find a copy of the source at www.pearpoint.com/en/software-downloads This offer is valid to anyone in receipt of this information. www.pearpoint.com...
  • Page 276 P550c Operation Manual 13 Open Source Software www.pearpoint.com | 276...

  • Page 277: Index

    ........... 10 specifications ..........274 temperature, effect on charging ....... 35 zero the distance ........... 169 before you begin ........... 2 cleaning the system .......... 258 biological precautions.......... 10 clock reference ..........229 brightness ............104 www.pearpoint.com | 277...
  • Page 278 Controller settings ..........104 email recipients ..........216 date and time, setting .......... 96 Email settings ........... 120 daylight saving time ..........96 email, exporting to ..........210 debug log ............125 Equipment settings ........110, 111 www.pearpoint.com | 278...
  • Page 279 ............. 73 condition codes ..........222 language, choosing ..........95 delete ............227 layout choice, for screen overlays ..... 107 editing ............226 lithium-ion battery ........See battery input form ............221 log files ............. 125 www.pearpoint.com | 279...
  • Page 280 .......... 124 exporting ............204 power on the controller ........94 rewind a video ........... 189 quick start ............23 rewind the pushrod ........... 165 rechargeable battery ......See battery risk assessment ............ 7 recipients, managing ......... 216 www.pearpoint.com | 280...
  • Page 281 ............204 shortcuts, for drop-down menus ......235 header details ..........203 skids ..............47 managing ............199 attaching ............83 open a survey ..........200 w-skids ............87 rename ............202 SMTP username ..........120 www.pearpoint.com | 281...
  • Page 282 ........ 83 adjusting ............189 updates ............. 260 volume control screenshot ......188 warning symbols ........... 6 exporting to ........... 209 WiFi front controller port .......... 27 connect to network ........ 116, 206 rear controller ports ......... 31 www.pearpoint.com | 282...
  • Page 283 ............ 114 w-skids ..............87 status indicators ..........115 zero distance switch to different network ......207 definition ............21 wizard .......... See setup wizard zeroing the camera ........169 wraps around, menu scrolling ......104 www.pearpoint.com | 283...

  • Page 284: Contact Us

    P550c Operation Manual Contact us To see the full range of products and services provided by Pearpoint, visit www.pearpoint.com. Radiodetection (USA) Radiodetection Ltd. (UK) 28 Tower Road, Raymond, Maine 04071, USA Western Drive, Bristol, BS14 0AF, UK Tel: +1 (207) 655 8525 Toll Free: +1 (877) 247 3797 Tel: +44 (0) 117 976 7776 rd.sales.us@spx.com www.radiodetection.com...
  • Page 285 Unit H1, 101 Rookwood Road, Yagoona NSW 2199, Australia Tel: +61 (0) 2 9707 3222 rd.sales.au@spx.com www.radiodetection.com Radiodetection (China) Ming Hao Building D304, No. 13 Fuqian Avenue, Tianzhu Town, Shunyi District, Beijing 101312, China Tel: +86 (0) 10 8416-3372 rd.service.cn@spx.com http://cn.radiodetection.com [P550c-OPMAN-ENG/04] www.pearpoint.com | 285...

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