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6
6
Others
Chapter
Before calling service personnel
If you experience any of the following diffi culties while using this unit, check the list below before consulting
your nearest Toshiba dealer.
Symptom
No power.
No picture.
No sound.
The disc does not play.
Playback picture has noise.
The remote control does not
work.
Screen freezes and no
buttons work.
68
Remedy
. Is the power plug disconnected? Check the power connection.
. Is the cable for connecting the player and TV disconnected or not connected properly?
Check the connections (
. Switch the input of the connected TV to the signal from the player.
. Are both the HDMI OUTPUT jack and the COMPONENT OUTPUT jacks connected
simultaneously? Select either connection and make the appropriate setting.
(
page 21 – 23)
. Is the audio cable disconnected? (
. Is the volume of the device turned down to the minimum level? Check the volume.
. Switch the audio input of the device connected by the audio cable to the input from the
player.
. Set "Digital Output SPDIF" or "Digital Output HDMI" (
accordance with the connected device and connection procedure.
. Change the output resolution (
. If using the optical digital output for a Dolby Digital Plus, Dolby TrueHD, DTS-HD or DTS
soundtrack, be sure your AV receiver or processor is set to use the input connected to
your player and is set to decode a DTS bitstream. If your AV receiver or processor does
not support DTS, select PCM output on the player (
. Make sure the disc type can be played with the player (
. Is the disc dirty or scratched? Check or clean the disc. (
. If the disc is a DVD-RW or DVD-R disc, fi nalize the disc before attempting to play it with
the player.
. If the disc includes parent lock support, playback is restricted while the parent lock of
the player is set. Cancel Parental Lock (
. If video from the player is watched via a video recorder or on a TV with a built-in video
recorder, the copy guard may prevent images from being displayed properly. Be sure to
connect the player directly to the TV.
. Are the batteries of the remote control dead? Replace the batteries. (
. Make sure the remote control is within range and pointed in the correct direction.
. Pressing ON/STANDBY button on the player for approximately ten seconds forces the
player to turn off. Turn the player off and then on again.
page 21 – 22)
page 22)
page 53) properly in
page 23) so that sound can be heard.
page 53).
page 56) or change the restriction level.
page 28).
page 29)
page 16)
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