Limited United States Warranty - Toshiba 19A20 Owner's Manual

Limited United States Warranty

Toshiba America Consumer Products, Inc. ("TACP") and Toshiba Hawaii Inc. ("THI") make the following limited warranties. These limited warranties
extend to the original consumer purchaser or any person receiving this set as a gift from the original consumer purchaser and to no other purchaser or
transferee.
Limited Ninety (90) Day Warranty
TACP and THI warrant this product and its parts against defects in materials
or workmanship for a period of ninety (90) days after the date of original
retail purchase. During this period, TACP and THI will repair or replace a
defective part. at their option, with a new or refurbished part, without charge
to you. You must deliver the entire set to an TACP/THI Authorized Service
Station. You are responsible for all transportation and insurance changes for
the set to and from the Authorized Service Station.
Limited One (1) Year Warranty
TACP / THI further warrant the parts in this product against defects in
materials or workmanship for a period of one year after the date of original
retail purchase. During this period, TACP/THI will repair or replace a
defective part, at their option, with a new or refurbished part, without charge
to you, except that if a defective part is replaced after ninety (90) days from
the date of original retail purchase you pay labor charges involved in the
replacement. You must also deliver the entire product to a TACP/THI
Authorized Service Station. You are responsible for all transportation for the
set to and from the Authorized Service Station.
Limited Two (2) Year Warranty of Picture Tube
TACP and THI further warrant the picture tube in this product against defects
in materials or workmanship for a period of two (2) years after the date of
original retail purchase. During this period, TACP/ THI will replace a
defective picture tube, at their option, with a new or refurbished picture tube,
without charge to you, except that if a defective picture tube is replaced after
ninety (90) days from the date of the original retail purchase, you pay labor
charges involved in the replacement. You are responsible for all transporta-
tion and insurance charges for the set to and from the Authorized Service
Station.
Rental Units
The warranty for rental units begins with the first rental or thirty (30) days from
the date of shipment to the rental firm, whichever comes first.
How to Obtain Warranty Service
If after following all of the operating instructions in this manual and checking the
section "BEFORE CALLING SERVICE PERSONNEL", you find that service is
needed;
(1) In the U.S.A. call the TACP toll free number 1-800-631-3811 after you find
a defective product or part to find the nearest Toshiba Authorized Service
Station.
(2) Arrange for the delivery of the product to the TACP/THI Authorized Service
Station. Products shipped to the Authorized Service Station must be insured
and safely and securely packed, preferably in the original carton, and a letter
explaining the problem must be enclosed. You are responsible for all transpor-
tation and insurance charges to and from the Authorized Service Station.
All warranties implied by state law, including the implied warranties of merchantability and fitness for a particular purpose, are expressly limited to the
duration of the limited warranties set forth above. With the exception of any warranties implied by state law as hereby limited, the foregoing warranty
is exclusive and in lieu of all other warranties, guarantees, agreements and similar obligations of manufacturer or seller with respect to the repair or
replacement of any parts. In no event shall TACP or THI be liable for consequential or incidental damages.
No person, agent, distributor, dealer or company is authorized to change, modify or extend the terms of these warranties in any manner whatsoever. The
time within which action must be commenced to enforce any obligation of TACP or THI arising under this warranty or under any statute, or law of the
United States or any state thereof, is hereby limited to 90 days from the date you discover or should have discovered, the defect. This limitation does not
apply to implied warranties arising under state law.
This warranty gives you specific legal rights and you may also have other rights which may vary from state to state. Some states do not allow limitation
on how long an implied warranty lasts, when an action may be brought, or the exclusion or limitation of incidental or consequential damages, so the above
provisions may not apply to you.
ATTENTION CANADIAN CONSUMERS:
Canadian consumers are requested to complete the special Canadian "Warranty Registration Form" enclosed, and forward this
completed form with a copy of bill of sale to TOSHIBA OF CANADA to "Register and Validate" their warranty.
Products must be purchased from an Authorized Canadian Dealer.
Products purchased in the U.S.A. and used in Canada are not covered by these warranties.
Products purchased in Canada and used in the U.S.A. are not covered by these warranties.
Rev. 7-20-98
Commercial Units
Products sold and used for commercial use have a limited ninety (90) day
warranty for all parts, labor and picture tube.
Owner's Manual and Demographic Card
You should read this owner's manual thoroughly before operating this
product. You should complete and mail the enclosed Demographic card
within ten days after you, or the person who has given you this product as a
gift, purchased this product. This is one way to enable TACP/THI to provide
you with better customer service and improved products. Failure to return the
Demographic card will not affect your rights under this warranty.
Your Responsibility
The above warranties are subject to the following conditions:
(1) You must retain your bill of sale or provide other proof of purchase.
(2) All warranty servicing of this product must be made by an Authorized
TACP/THI Service Station.
(3) These warranties are effective only if the product is purchased and
operated in the U.S.A.or Puerto Rico.
(4) Labor service charges for set installation, set up, adjustment of customer
controls and installation or repair of antenna systems are not covered by
this warranty. Reception problems caused by inadequate antenna sys-
tems are your responsibility.
(5) Warranties extend only to defects in materials or workmanship as limited
above and do not extend to any product or parts which have been lost or
discarded by you or to damage to products or parts caused by misuse,
accident, damage caused by Acts of God, such as lightning or fluctua-
tions in electric power, improper installation, improper maintenance or
use in violation of instructions furnished by us; or to units which have
been modified or had the serial number removed, altered, defaced,
modified, or rendered illegible.
In the Continental United States contact:
Toll Free
1-800-631-3811
In Hawaii contact:
Toshiba Hawaii, Inc.
327 Kamakee Street, Honolulu, Hawaii 96814
(808) 591-8377 B
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