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For your safety and to get the most out of your New Tribe saddle, please read and follow these directions.
Inspection and retirement Inspect your saddle for signs of wear and damage before and after each use. It is vitally important that your saddle
be in good condition. A damaged saddle must be retired immediately. Any time you retire a piece of gear, destroy it to prevent future use.
Safe life expectancy The nylon components of climbing equipment degrade over time. Seven years is considered the safe shelf life of nylon
climbing equipment when it is stored properly and never used. With normal use and proper care, the safe life
expectancy of your saddle is approximately three years, and can be longer or shorter depending on how frequently you use it
and on the conditions of its use.
INSPECTION CHECKLIST Retire a saddle immediately when any ONE or more of these apply:
—there is any kind of rip or hole in the webbing.
—the webbing is burnt, singed, or melted.
—there are any torn threads or heavy abrasion to the webbing.
—there is dirt or grit imbedded in the webbing.
—the fabric chafe wrap that protects the webbing in places of hard wear is worn off or frayed.
—the webbing is faded or discolored from exposure to ultraviolet light, moisture, solvents, fumes or bleach.
—any one of the buckles is cracked, corroded, has a burr, or is damaged or deformed in any way.
—it has been involved in a fall. Retire it immediately even if there is no visible damage.
—it is seven or more years past the manufacture date. Retire it immediately even if there is no visible damage.
—you have any doubt about its dependability. Retire it immediately even if there is no visible damage.
Maintenance and storage If the saddle becomes soiled, it can be washed in cold water with a mild non‐detergent soap. Hang to dry in a well‐
ventilated area out of direct sunlight. Do not dry in an automatic dryer. Prevent exposure to flame or high temperatures. Keep the saddle in a
clean, dry, dark place off of concrete and away from acids, alkalis, exhaust emissions, rust and strong chemicals. If the saddle becomes wet, allow
to dry completely before storing.
Repairs and Alterations We recommend that all repair work be done by New Tribe. All other repair work or modification of the saddle may
void the warranty and releases New Tribe, Inc. from all liability and responsibility as the manufacturer.
One Year Limited Warranty
Every product sold by New Tribe carries a one‐year warranty against defects in materials and workmanship. New Tribe will repair or replace the
defective product at no charge and return it to you. You are responsible for all shipping costs.
Coverage terminates if you sell or otherwise transfer the product.
This warranty does not cover any problem that is caused by abuse, misuse, or an act of nature (such as a flood). Also, consequential and inciden‐
tal damages are not recoverable under this warranty.
To make a claim under this warranty, call New Tribe at 541‐476‐9492 or 1‐866‐223‐3317 to request a Return Authorization Number. Mark the
package with the Return Authorization Number and include a note listing the invoice number of your purchase, your contact information and a
short description of the problem. Ship your New Tribe product to New Tribe, 5517 Riverbanks Road, Grants Pass, OR 97527.
We will inspect your New Tribe product and contact you within 72 hours to give the results of our inspection. Depending on our findings, New
Tribe will repair or replace your New Tribe product or refund your purchase price, at our sole discretion.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Returns
You may return your New Tribe product for any reason. Please call New Tribe at 541‐476‐9492 or 1‐866‐223‐3317 to request a Return Authoriza‐
tion Number. Ship your product to New Tribe, 5517 Riverbanks Road, Grants Pass, OR 97527. Mark the package with the Return Authorization
Number and the invoice number of your purchase. You are responsible to pay for return shipping. We will inspect your New Tribe product and
contact you within 72 hours to give the results of our inspection.
If we receive your return within 30 days after date of purchase, and if the product is in new, unused and saleable condition, we will accept your
return and refund your purchase price less the original shipping charge. If your product shows signs of use or soil, we cannot accept the return
and will discard it or send it back to you, per your request.
If we accept the return of your New Tribe product but receive it 31 to 90 days after date of purchase, we will refund your purchase price less a
restocking fee of up to 25%. No returns will be accepted if received more than 90 days after date of purchase.
voice (541) 476-9492 • toll-free 1-866-223-3371
AERO HUNTER
NEW TRIBE
USER INSTRUCTIONS
Important User Information
Warranty and Returns
NEW TRIBE, INC. • PO Box 638 • Grants Pass, OR 97528
TREE CLIMBING SYSTEM
Page 4 of 4
connect@newtribe.com • www.newtribe.com
aero user guide 8‐26‐2013.pub
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