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Troubleshooting & Technical Data
Operation in case of emergency
In the event of an emergency you should:
Fault:
The lights work, however the motor
does not work
Neither the lights or the motor works
The rangehood is vibrating against the
wall
Insufficient suction
Technical data
T R O U B L E S H O O T I N G
& T E C H N I CA L DATA
–
Switch off all rangehood controls.
–
Switch the rangehood off at the power outlet and immediately unplug.
–
Call the Support Team on 1300 256 426.
Some minor faults can be fixed by referring to the instructions given in
the Troubleshooting section below.
Important!
If your appliance appears to be operating incorrectly, then you
should disconnect it from your electrical supply and then contact
the Support team on 1300 256 426.
Warning!
Do not attempt to repair the rangehood yourself.
Please note that if an engineer is asked to attend whilst the product is under warranty
and finds that the problem is not the result of an appliance fault, then you may be liable
for the cost of the call out charge.
The appliance must be accessible for the engineer to perform any necessary repair.
If your appliance is installed in such a way that an engineer is concerned that damage
will be caused to the appliance or your kitchen, then they will not complete a repair.
This includes situations where the rangehood has been tiled in or sealed in with a
sealant.
Please refer to the conditions of that appear on the warranty card at the rear of this
user manual.
Common Cause:
The motor is blocked or jammed or
the capacitor is damaged.
The capacitor damaged
Beside the above mentioned, check the following:
Light globes are damaged or blown
The power cord is loose.
The rangehood canopy is not fixed to
the wall correctly.
The distance between the rangehood
and your cooktop is too great.
Electrical details
Rated Voltage: AC 220 – 240 V, 50Hz
Common Solutions:
Call the Support team for further
guidance.
Call the Support team for further
guidance.
Replace the light globe(s)
Ensure that the rangehood is
correctly plugged in and the power
outlet is switched on.
Ensure that the internal safety
screws have been used and tight.
Have your installer re-adjust the
installation position, ensuring
that the minimum distances are
observed as per the building code.
10
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