The Instant Second Line; Placing Calls On The Second Line; Answering Calls On The Second Line; Switching Lines - ooma Hub User Manual

the instant second line

The Instant Second Line™ feature adds another phone line to every phone in your home without the hassle
or cost of physically installing a new one through the phone company. Not only that, the Instant Second Line
uses the same phone number you already have and makes it easy to create 3-way conference calls! To fully
utilize your Instant Second Line, you will need to purchase and install at least one ooma Scout device.

Placing Calls on the Second Line

To place a call when someone else is already on the phone, simply pick up a phone that is connected to a
different ooma device than the one already in use. Your ooma device will select an available line and will light
up Line or Line solid red. You will immediately hear the ooma dialtone and be able to make your call.

Answering Calls on the Second Line

If another call comes in while you're on Line , Line will start to blink rapidly. You will hear the call
waiting tone while other phones in the household ring, giving other members of your household a chance to
pick up without interrupting your call. If you wish to get it yourself, press the rapidly blinking Line to put the
current call on hold and answer the new call.
Another way to perform the same function is to use the Flash button on your phone. If you have used call-
waiting before, this is the same way you answer the call-waiting tone. It is especially convenient when you are
not near the ooma device, such as when you are using a cordless phone. If your phone does not have a flash
button, you may quickly press and release the phone's hook switch instead.

Switching Lines

To switch between two lines, simply press the button of the line you wish to be connected to, or use the flash
button on your phone. The line you are on is automatically put on hold for you, and you'll switch to the other
one. You never need to worry about accidentally hanging up on a user when switching lines. If there is no call
on the other line, you will hear the ooma dialtone and can place another call.

Joining a Call (Party Line)

The Instant Second Line feature gives each phone a new dialtone so that you can place another call when
one is already in progress. To join a call already in progress on a different phone, simply press the line button
that the call is on. You may also use the Flash button on your phone to switch to the call in progress.
A slowly blinking line button means that the line is in use by another ooma device.