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Nu-Flame Fenton Balanced Flue Use, Installation & Servicing Instructions

Suitable for natural gas & propane
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THE FENTON BALANCED FLUE
BALANCED FLUE CONVECTION HEATER SUITABLE FOR
NATURAL GAS & PROPANE
USE, INSTALLATION & SERVICING INSTRUCTIONS
The glass panel and outer parts of this fire will become hot during use, cloths or combustible items
must not be placed close to or on the fire. We recommend that a Fireguard conforming to BS8423
should be used for protection of Young Children the Elderly, Infirm and Pets.
ALL INSTRUCTIONS MUST BE LEFT WITH THE USER FOR
SAFE KEEPING
MANUFACTURED by:
Nu-Flame Limited
Unit 4, Kimpton Trade & Business Centre
Minden Road, Sutton, Surrey SM3 9PF
Tel: 020 8254 6802
Fax: 020 8641 9992
Email: sales@nu-flame.co.uk
Country of Destination – GB & IE
Revision 12.9.19 GAR

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  • Page 1 THE FENTON BALANCED FLUE BALANCED FLUE CONVECTION HEATER SUITABLE FOR NATURAL GAS & PROPANE USE, INSTALLATION & SERVICING INSTRUCTIONS The glass panel and outer parts of this fire will become hot during use, cloths or combustible items must not be placed close to or on the fire. We recommend that a Fireguard conforming to BS8423 should be used for protection of Young Children the Elderly, Infirm and Pets.

  • Page 2: Table Of Contents

    CONTENTS Section No Subject Page User Section Contents Page & Box Contents Fitting Kit Contents & Fitting Case Fixing Brackets Minimum Distances for Flue Terminal Positions Important Notes Lighting & Controlling the Fire Cleaning the Fire Servicing Installation Section Record Data Installation Requirements Appliance Data 7a,b...

  • Page 3: Fitting Kit Contents & Fitting Case Fixing Brackets

    1 # Set of Instructions / Warranty. 1 # Spanner for Adjustment of the Case Feet. PREPARING THE FENTON BALANCED FLUE FIRE - (Fenton Case & Main Fire) IMPORTANT: The Fenton Case Upper and Lower Fixing Brackets Must be fitted to the Main Fire.

  • Page 4: Minimum Distances For Flue Terminal Positions

    In addition, for temperature and structural reasons, the terminal should be no nearer than 300mm to an opening in the building fabric formed for the purpose of accommodating a built in element such as a window frame. The reference to external corners does not apply to building protrusions not exceeding 450mm, such as disused chimneys on external walls.

  • Page 5: Important Notes

    Coal or Wood fuel effects, manufactured from refractory fibre, are supplied with this appliance. Do not use real coals or wood as this is dangerous. If the simulated fuel bed components need renewing please obtain suitable replacements from a Nu-Flame Stockist.

  • Page 6: Lighting & Controlling The Fire

    2. - LIGHTING & CONTROLLING THE FIRE General The fire is available with 3 Control Options: a Manual Control (Fire is lit and adjusted manually), or Thermatronic Radio Frequency Electronic Control System (Fire is lit & operated with a Handset) or the Thermostatic Thermatronic Radio Frequency Electronic Control System (Fire is lit &...
  • Page 7 2.6 Using the Thermostatic Thermatronic RF System Control can only be achieved if the Handset is pointed at the Fire. a. Ignition. Simultaneously press the Off and Large Flame Buttons (linked by the line/star symbols) until a short acoustic signal confirms that the sequence has begun, then release the buttons.
  • Page 8 i. Setting the Timer Programs P1 and P2 for Daytime & Night Time Settings. The Timer Programs are identified by the symbols P1 and P2 on the screen and each can be set for both daytime (sun symbol) and night time (moon symbol) settings. Note : Both Programs have to be set, you cannot just set one program, however you can set both at the same settings.

  • Page 9: Cleaning The Fire

    Note: The glass is etched with the Nu-Flame logo ensure it is at the bottom right hand corner when refitting the glass panel. Note: It is Very Important to lay the Case down on its back as it can easily Fall Over and be damaged.

  • Page 10: Installation Requirements

    5. - INSTALLATION REQUIREMENTS THIS APPLIANCE MUST BE INSTALLED AND SERVICED BY A PROPERLY QUALIFIED, (IN ACCORDANCE WITH LOCAL & NATIONAL CODES), INSTALLATION ENGINEER. It is the Law in the UK that All gas appliances are installed by a competent person in accordance with the GAS SAFETY (INSTALLATION AND USE) REGULATIONS 1998 (As amended), the relevant British Standards for Installation work, Building Regulations, Codes of Practice and these Instructions.

  • Page 11: 7A,B Appliance & Max & Min Flue Length Dimensions 10

    This Appliance is fitted with a Flame Failure Safety Pilot System, which automatically shuts off the gas supply if the flame goes out for any reason. It MUST NOT be tampered with and only replaced with a genuine Nu-Flame Pilot Assembly.

  • Page 12: Ensure You Refer To The Section Relevant To Your Requirement

    Fixing System. See the Wall Fixing and Cable Fixing Diagrams on Page 20. Nu-Flame does not recommend the use of a 1 piece back panel as cracking can occur. Nu-Flame will not accept responsibility for Cracked Back Panels due to Drill Fixing.
  • Page 13 11.2 - FIRE SURROUND - SLIPS - HEARTH REQUIREMENTS (Also See diagrams in Section 11.1) º a. If the Fire is to be fitted against a purpose made Fire Surround Back Panel it must have a temperature rating of 150 b.
  • Page 14 Fixing System. See the Wall Fixing and Cable Fixing Diagrams on Page 20. Nu-Flame does not recommend the use of a 1 piece back panel as cracking can occur. Nu-Flame will not accept responsibility for Cracked Back Panels due to Drill Fixing.
  • Page 15 12.2 - FIRE SURROUND - SLIPS - HEARTH REQUIREMENTS (Also See diagrams in Section 11.1) º a. If the Fire is to be fitted against a purpose made Fire Surround Back Panel it must have a temperature rating of 150 b.

  • Page 16: Timber Frame Installations

    It is important that you read this Section taking account of the Installation Requirements for any Combustible Material Clearances. Nu-Flame may not have every solution for every Timber Frame Installation but we are certainly available for consultation. 13.1 - FIREPLACE WITH GENERAL REQUIREMENTS FOR FIRE SURROUND WITH FALSE CHIMNEY BREAST a.
  • Page 17 Any combustible wall claddings (wall paper) must be cut back centrally about the flue to 620mm high and 560mm wide. g. Due to the heat output of the Fenton Balanced Flue it is not recommended to use blown vinyl wall covering around the fire.

  • Page 18: Preparing Fire And Preparing The Flue

    14. - PREPARING THE FIRE. The Fenton Case should have already been removed so again using the Screw Driver Provided Remove the Glass Panel Door by unscrewing the special 5 Countersunk Screws and set aside in a Safe Area. 14a.- Fitting The Silicone Sealing Strip to Fire a.

  • Page 19: Fitting The Fire

    REMOVE THE PRESSURE RELIEF DOOR CARDBOARD FITMENT AT THE TOP OF THE FIRE AT THIS STAGE. 15.1a - If The Fenton Balanced Flue as a pressure relief system/door to protect against issues with delayed ignition. Do not remove the Pressure Relief Door Cardboard Packer and Label yet.
  • Page 20 o. Now on the Outside check that the End Terminal part of the Flue is clear of the hole = 130mm of Flue, the Terminal should be clear of the wall – NOT WITHIN THE WALL., (ensure all the square cut outs are outside the wall), See photograph below. p.

  • Page 21: Arrangement Of The Fuel Effects Coal & Wood

    Health & Safety Advice Refractory Ceramic Fibre (RCF) Advice when working with Fuel Bed Components including Installing, Servicing and Disposal. The Fuel Effect parts and possible Linings of this fire are made from Refractory Ceramic Fibre (R.C.F.) a Class 2 Carcinogen which is a material designed for this Application.
  • Page 22 16.1 - ARRANGING the COAL EFFECT a). Fit the Rear Coal Cluster on top of the Rear Matrix as shown. b). Fit the Front Coal Cluster on top of the Front Matrix as shown. c). Fit 3off ’C’ coals up against the Rear of the fire as shown.
  • Page 23 - continued 16.1 - ARRANGING the COAL EFFECT f). Fit 2off ‘B’ Coals in the front central pockets as shown. g). Fit 2off ‘H’ Coals in the front pockets angled outward as shown. h). Fit 2off ’B’ Coals on Top of the Front coals already fitted as shown.
  • Page 24 16.2 - ARRANGING the WOOD EFFECT a). Fit the Rear Wood Coal Cluster on top of the Rear Matrix as shown. b). Fit the Front Wood Coal Cluster on top of the Rear Matrix as shown. c). Fit the Far Left Wood Piece into the Recessed area as shown.
  • Page 25 - continued 16.2 - ARRANGING the WOOD EFFECT e). Fit the Left Centre Wood Piece by Locating the Lugs On the Underside of the Wood as shown. f). Fit the Right Centre Wood Piece by Locating the Lugs On the Underside of the Wood into the Recesses as shown.

  • Page 26: Testing, Commissioning & Use

    Advise the customer that, apart from batteries for the High Level and Thermatronic System, there are no user replaceable parts in the fire but for servicing and spares to contact the local Nu-Flame Stockist. g. Advise the customer that under no circumstances must the fire be used without the glass panel fitted or if it is in any way chipped, cracked or damaged.

  • Page 27: Servicing

    In instances where it is indicating that the main control system needs changing, (specifically the 2 Remote Control Systems), you should investigate returning the whole Burner Control System Assembly to Nu-Flame for Rectification as this could be the least cost option.
  • Page 28 e. Check that gas is flowing from the pilot during the ignition sequence. Clean or Replace as required. f. For the Remote Control Systems only, listen to the control to hear if the pilot gas solenoid is opening. Change the receiver, and the hand- set at the same time and/or gas control.
  • Page 29 20.9 - FUMES EMITTING FROM THE FIRE It is quite normal for fumes to come from the fire when it is first used and we recommend the area is well ventilated. a. Check to ensure the Pressure Relief Door, at the top of the fire, is closed - see Section 15. b.

  • Page 30: Energy Class & Product Fiche Eu Declaration Of Conformity

    21 - ENERGY CLASS & PRODUCT FICHE FENTON BF (Natural Gas) Standard Remote Control Supplier Nu-Flame Limited Model Fenton BF (NG) Energy Efficiency Class Direct Heat Output 3.4kW Energy Efficiency Index 76.6 Useful Energy Efficiency at Maximum 87.60% Useful Energy Efficiency at Minimum 80.0%...
  • Page 31 21b - ENERGY CLASS & PRODUCT FICHE (Propane Models) FENTON BF (Propane) Standard Remote Control Supplier Nu-Flame Limited Model Fenton BF (LPG) Energy Efficiency Class Direct Heat Output Energy Efficiency Index 76.0 Useful Energy Efficiency at Maximum 87.0% Useful Energy Efficiency at Minimum 78.6%...

  • Page 32: Eu Declaration Of Conformity

    : As above This declaration of conformity is issued under the sole responsibility of the manufacturer above for: Product : Fenton Balanced Flue Certificate Number : 19GR0277/00 The object of the declaration described above is in conformity with relevant harmonized legislation...

  • Page 33: Diagram Of Infrared Control System

    23. - DIAGRAM OF RADIO FREQUENCY CONTROL SYSTEM...

  • Page 34: Guarantee

    Nu-Flame Warranty and Repair Procedure for The Fenton Balanced Flue. The Nu-Flame Fenton Balanced Flue is guaranteed for 1 year from the date of purchase. During that time our guarantee is to send replacement parts for a fire that proves to have faulty components or workmanship. At our option we may decide to repair, or replace, at no charge a fire that proves to have faulty components or workmanship.

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