Nu-Flame SYNERGY ELLESSE T Use, Installation & Servicing Instructions

Inset convection heater suitable for natural gas & propane

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THE
SYNERGY ELLESSE
INSET CONVECTION HEATER SUITABLE FOR NATURAL GAS
& PROPANE
USE, INSTALLATION & SERVICING INSTRUCTIONS
! IMPORTANT NOTE !
THIS FIRE IS HEAVY AND ASSISTANCE SHOULD BE
SOUGHT WHEN LIFTING
ALL INSTRUCTIONS MUST BE LEFT WITH THE USER FOR
SAFE KEEPING
MANUFACTURED by:
Nu-Flame Limited
Unit 4, Kimpton Trade & Business Centre
Minden Road, Sutton, Surrey SM3 9PF
Tel: 020 8254 6802
Fax: 020 8641 9992
Email: sales@nu-flame.co.uk
Country of Destination – GB & IE
Revision 5.2.18 EL

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Summary of Contents for Nu-Flame SYNERGY ELLESSE T

  • Page 1 THIS FIRE IS HEAVY AND ASSISTANCE SHOULD BE SOUGHT WHEN LIFTING ALL INSTRUCTIONS MUST BE LEFT WITH THE USER FOR SAFE KEEPING MANUFACTURED by: Nu-Flame Limited Unit 4, Kimpton Trade & Business Centre Minden Road, Sutton, Surrey SM3 9PF Tel: 020 8254 6802 Fax: 020 8641 9992 Email: sales@nu-flame.co.uk...
  • Page 2: Table Of Contents

    CONTENTS Section No Subject Page User Section Contents Page Pack Contents & Unpacking Important Notes Lighting & Controlling the Fire Cleaning the Fire Servicing Installation Section Installation Requirements Appliance Data Appliance & Trim Dimensions Flue Requirements Ventilation Gas Supply SECTIONS 12 to 14 Are For Various Installation Options For WALL MOUNTED TELEVISION Also Refer To Section 16 Hole in the Wall Installations for Steel &...
  • Page 3: Pack Contents & Unpacking

    Important: Store the Trims and Doors in a safe secure area as all parts will have been Quality Control checked prior to dispatch and Nu-Flame will not accept Claims for damage that occurs on site. The Glass Doors (if ordered) should be stored such that the glass is not prone to being chipped or scratching.
  • Page 4: Important Notes

    (blocked chimney) that would lead to incomplete combustion of the gas. It must not be tampered with and only replaced with a genuine Nu-Flame ODS.
  • Page 5: Lighting & Controlling The Fire

    The fire is fully operated using the Handset. Option b) The Nu-Flame Thermostatic Thermatronic (Fully Sequential) Radio Frequency Electronic Control System. The fire is fully operated using the Handset but also the Handset allows you to do control the temperature of the room during the day or night, and timer programs.
  • Page 6 e. Setting Temperature - Time in Centigrade-24Hour Clock or Fahrenheit-12Hour Clock. Simultaneously Press the Off and the Down Arrow buttons until the display changes from Fahrenheit -12Hour Clock to Celsius -24Hour Clock and visa versa. f. Setting the Time. The time of day will flash after either: Installing the batteries or Simultaneously pressing the Up Arrow and Down Arrow buttons.
  • Page 7 3.4 - BATTERY REPLACEMENT Applies to both Control Systems - (Must only be done when the fire is Cool) a. A feature of the Thermostatic Thermatronic Handset is it as a Battery Charge Indicator shown in the screen on the Handset which will determine when both the Handset and Receiver Batteries need changing, however also see ‘b’.
  • Page 8: Cleaning The Fire

    4. CLEANING THE FIRE a. Allow to cool before cleaning. b. The outside of the glass can be cleaned as follows: Clean glass using (preferably distilled) water and a soft lint free cloth ensuring the glass is dried thoroughly afterwards, again using a lint free soft cloth.
  • Page 9: Installation Requirements

    INSTALLATION AND SERVICING INSTRUCTIONS 6. INSTALLATION REQUIREMENTS THIS APPLIANCE MUST BE INSTALLED AND SERVICED BY A PROPERLY QUALIFIED, (IN ACCORDANCE WITH LOCAL & NATIONAL CODES), INSTALLATION ENGINEER. It is the Law in the UK that All gas appliances are installed by a competent person in accordance with the GAS SAFETY(INSTALLATION AND USE ) REGULATIONS 1998 (As amended), the relevant British Standards for Installation work, Building Regulations, Codes of Practice and these Instructions .
  • Page 10 All other Trim Options can be Installed below a Wall Mounted Television be it in a suitable fire surround or wall mounted subject to specific requirements which should be discussed with your Nu-Flame stockist and subject to the requirements in these Instructions.
  • Page 11: Appliance & Trim Dimensions

    It must not be tampered with and only replaced with a genuine Nu-Flame ODS Pilot.
  • Page 12: Hole In The Wall Installations For Steel & Glass Trim Styles

    With any form of heating appliance convection air will rise up through the fire carrying particles of dust that will in time result in varying degrees of wall staining. The Nu-Flame Sealing Frames (& for Perspective Glass the Glass Shelf) are designed to minimise this by deflecting the airflow away from the wall.
  • Page 13 12.3 – CLEARANCES TO SHELVES & COMBUSTIBLE MATERIALS a. We do not recommend the use of combustible shelves in this application.* b. We do not recommend the use of a non-combustible shelf in this application. However, see section 13 which shows the application where a non-combustible shelf is used.* c.
  • Page 14: Hole In The Wall Installations For Echo Trim Style

    With any form of heating appliance convection air will rise up through the fire carrying particles of dust that will in time result in varying degrees of wall staining. The Nu-Flame Sealing Frames are designed to minimise this by deflecting the airflow away from the wall.
  • Page 15 h. Referring to the illustrations below feed the cables through the two loose cable clamp brackets. The adjuster and lock screw can now be fitted onto the cable and through the large hole in the cable clamp bracket. Position the brackets one either side of the fire towards the bottom of the channel between the Main Casing and the Inner Fire Casing.
  • Page 16: Hole In The Wall Installations With Marble, Slate Or Stone Slips

    Nu-Flame will not accept responsibility for Cracked Slips due to Drill Fixing. HOLE IN THE WALL APPLICATION (WHEN USING MARBLE SLATE OR STONE SLIPS) 14.2...
  • Page 17 14.4 - FITTING THE FIREBOX & USING THE CABLE FIXING SYSTEM Reference should be made to the illustrations below. a. There is silicone sponge sealing strip already affixed to the relevant surfaces to ensure a good seal. Ensure this silicone sealing strip stays in place during installation.
  • Page 18: Fire Surround Installations

    In this Application as a fire surround is being used we supply a Cable Fixing System as Drill Fixing may result in cracking of the back panel, which may not show until the fire has got hot and then cooled down over a number of operations. Nu-Flame will not accept responsibility for Cracked Back Panels due to Drill Fixing. FIRE SURROUND APPLICATIONS 15.1...
  • Page 19 15.4 - FITTING THE FIREBOX (With Riser Plate) Reference should be made to the illustrations below. a. There is silicone sponge sealing strip already affixed to the relevant surfaces to ensure a good seal. Ensure this silicone sealing strip stays in place during installation. b.
  • Page 20: Installation Requirements For Wall Mounted Televisions

    16. INSTALLATION INSTRUCTIONS FOR WALL MOUNTED TELEVISIONS ADITIONAL REQUIREMENTS IMPORTANT: THE STEEL TRIM OPTION WHEN WALL MOUNTED IS NOT SUITABLE FOR A WALL MOUNTED TELEVSION. These Instructions detail the Installation Requirements for Wall Mounted Televisions when Installed above the Fire and should be considered with all other Installation Requirements of the Fire. IMPORTANT: Due to the High Heat Output of the Fire The Installation Requirements of these Instructions MUST be Adhered To For Wall Mounted Televisions.
  • Page 21 The preferred height position for a Wall Mounted Television Must meet the Installation Requirements of these Instructions. e. The Nu-Flame Television Glass Heat Shield is only suitable for the Nu-Flame Synergy Range of Gas Fires. f. The Television Shelf fixings will be hidden behind the Television so this should be fixed prior to the final fixing.
  • Page 22 16.4 - TELEVISION INSTALLATION REQUIREMENTS FOR FIRES INSTALLED IN FIRE SURROUNDS (Combustible or Non Combustible Fire Surround) The Echo Trims Styles are Not suitable for a Traditional Fire Surround and will require a Bespoke Design. As part of this design the 150mm minimum deep shelf and minimum height of 100mm must be maintained. Note: The Installation Requirements for Combustible (e.g.
  • Page 23: Arrangement Of The Fuel Effect

    17. ARRANGEMENT OF THE FUEL EFFECT (Logs, Vermiculite and Bark Chips). Health & Safety Advice Refractory Ceramic Fibre (RCF) Advice when working with Fuel Bed Components including Installing, Servicing and Disposal. The Fuel Effect parts and possible Linings of this fire are made from Refractory Ceramic Fibre (R.C.F.) a Class 2 Carcinogen which is a material designed for this Application.
  • Page 24 i. Place log No.3 next to log no2 so that it sits on its peg and locates in the groove on the rear log. j. Working from the right of the fuel tray now place log No.6 so that it rests on the rear log and locates on the log support at the front.
  • Page 25: Testing, Commissioning & Use

    If the fire also has an outer glass door repeat the procedure. Note : The Emberglow material is a consumable material and as a limited life. You can buy replacements through your local Nu-Flame Ltd Stockist or Installer. q. For Synergy Perspective Glass - Wall Mounted Installations Only Fitting the Glass Shelf (The Glass Shelf Will Have to be Fitted prior to Testing Commissioning &...
  • Page 26 18.2 - TESTING FOR SPILLAGE a. A restrictor is supplied with the fire for flues that have an effective height greater than 3 meters. The restrictor is fitted into the duct above the glass door with the 2 screws provided, see below. b.
  • Page 27 b. Fit the outer door (Steel or Glass) with the 2 hinge pins provided to the right hand side, the door should then be closed and held shut by the magnetic catches. Important: With the Glass Door version take great care when fitting the door as it is quite heavy and cumbersome. Option - Synergy Ellesse with Echo Trim Version with Metal or Glass Door (see photograph below) a.
  • Page 28: Briefing The Customer

    Open the outer door and turn off the gas supply to the fire at the isolation/pressure test elbow. g. If any parts need replacement, use only genuine parts supplied by Nu-Flame Ltd. Some components may look similar to those used in other gas fire, but these are not necessarily the same due to performance variations and must not be used.
  • Page 29: Fault Finding Guide, Symptoms & Possible Cause

    Important : In instances where it is indicating that either of the main control systems need changing, you should investigate returning the whole Burner Control Assembly to Nu-Flame for rectification as this could be the least cost option. 21.3 - PILOT GOES OUT AFTER FIRST LIGHTING a.
  • Page 30 Important : In instances where it is indicating that either of the main control systems need changing, you should investigate returning the whole Burner Control Assembly to Nu-Flame for rectification as this could be the least cost option. ALWAYS CONDUCT A GAS SOUNDNESS AND SPILLAGE CHECK AFTER SERVICING.
  • Page 31: Energy Class & Product Fiche

    22 - ENERGY CLASS & PRODUCT FICHE (Natural Gas Models) SYNERGY ELLESSE (Natural Gas ) Standard Remote Control Supplier Nu-Flame Limited Model Synergy Ellesse (NG) Energy Efficiency Class Direct Heat Output 4.6kW Energy Efficiency Index 69.2 Useful Energy Efficiency at Maximum 80.2% Useful Energy Efficiency at Minimum 75.4%...
  • Page 32 22 - ENERGY CLASS & PRODUCT FICHE (Propane Models) SYNERGY ELESSE (Propane) Standard Remote Control Supplier Nu-Flame Limited Model Synergy Ellesse (LPG) Energy Efficiency Class Direct Heat Output 4.7kW Energy Efficiency Index 65.8 Useful Energy Efficiency at Maximum 76.8% Useful Energy Efficiency at Minimum 73.6%...
  • Page 33: Diagram Of Infrared Control System

    23. DIAGRAM OF INFRARED CONTROL SYSTEM...
  • Page 34: Guarantee

    Nu-Flame Warranty and Repair Procedure for The Synergy Ellesse. The Nu-Flame Synergy Ellesse is guaranteed for 1 year from the date of purchase. During that time our guarantee is to send replacement parts for a fire that proves to have faulty components or workmanship. At our option we may decide to repair, or replace, at no charge a fire that proves to have faulty components or workmanship.

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