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Vacuum Cleaner Troubleshooting
Charge indicator light flashes red and product switches off
The brush may have jammed
If there is a blockage or build up of debris around the brush roll preventing it from turning, then
the power will automatically stop and the charge light will flash red. Before attempting to use
your Freedom stick again the brush roll will need to be removed and cleaned.
Before doing this make sure the continuous running switch has been switched off to make sure
the product is safe to work on.
Slide the brush lock bar away from the centre of the product as shown and then you can lift out
the brush roll. Remove any debris, hair and threads from around the brush, you may need to use
scissors to carefully cut away any thing tangled up.Take care not to damage the bristles. Remove
any other debris that is found in the area around the brush or the hose leading to the extension
tube. Put the brush roll back and continue cleaning.
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Related Manuals for Hoover Freedom Stick FD22RA
Summary of Contents for Hoover Freedom Stick FD22RA
- Page 1 Vacuum Cleaner Troubleshooting Charge indicator light flashes red and product switches off The brush may have jammed If there is a blockage or build up of debris around the brush roll preventing it from turning, then the power will automatically stop and the charge light will flash red. Before attempting to use your Freedom stick again the brush roll will need to be removed and cleaned.
- Page 2 Pictures (left) showing how to remove the brush roll for cleaning Charger gets warm This is normal It is normal for the charger to feel warm when connected to the product and charging it. Charging indicator light flashes blue and red Reset the battery by removing it.
- Page 3 The battery may require a reset and this can be done easily by removing the battery from the handle of the product and then simply re fitting it. The red light will turn blue when the battery is fully charged. Above - charging light glows read indicating the unit is charging up Below the picture shows how to remove the battery...
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Page 4: Battery Can't Be Charged
Does not switch on Battery can't be charged Your product has been fitted with a lithium ion battery which is replaceable, simply turn the product over and press the battery release catch. The battery will then slide out as shown. A replacement pack can be purchased from the spares section of our website. - Page 5 The safety cut out has activated The safety cut out will operate if there is a blockage or build up of debris around the brush roll preventing it from turning, the power will automatically stop and the charge light will flash red. Before attempting to use your Freedom stick again the brush roll will need to be removed and cleaned.
- Page 6 Check the battery is charged Connect the charger as shown and make sure the power switch is in the 'off' setting before charging starts. It can take up to six hours to charge your product, the charge indicator will glow red when charging and turn blue when fully charged. Important: Only connect the supplied charger to your product.
- Page 7 during the charging the indicator will glow red as shown in the picture. Once charging is complete the indicator turns blue. If the battery does not charge it may require replacement.
- Page 8 Floor brush not working or cuts out Check the dust container contacts are clean Two electrical contacts fitted to the dust container conduct power to the floor brush, should they become dusty or dirty the contact will be lost. Check the contacts on the dust box and also on the body of the cleaner at the top of the handle are clean and free from dust.
- Page 9 Indicator light changes colour or is flashing See our guide to identify any possible fault or other indications Key to what may be the fault if the LED on top of the product is flashing...
- Page 10 No suction and not picking up Empty the dust box The dust box may be full. Take the cleaner to your dust bin and press the release catch as shown. The container flap will open and the collected dirt will fall into your dustbin. For best results empty the dust box when it reaches 2/3 full.
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Page 12: Clean The Exhaust Filter
Clean the exhaust filter The exhaust filter is located in the top part of the handle. Squeeze the catch together and pull out the filter cartridge as shown... - Page 14 Remove the foam outer filter and clean both parts by dusting with a brush or wash in warm water. Please make sure that both parts are thoroughly dry before re fitting. For best results Hoover recommend that you replace the filters once per year and new filters can be purchased from the spares section of our website.
- Page 16 Now close the flap and remove the dust container by pressing down the release catch and pulling the container sideways. Turn the cleaner upside down to locate the catch. Twist the grey filter assembly anti clockwise and the pull it off the cleaner body.
- Page 17 Twist the mesh screen anti clockwise to unlock it and pull down from the filter body. Wash both filter parts and the dust container in warm water and please ensure it is all thoroughly dry before putting it back together. mesh (on the left) removed for cleaning...
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Page 18: Clean The Brush Roll
Clean the brush roll There are rotating brushes in the cleaning head and sometimes debris , hair and threads can become tangled around the brushes. You can take the brushes out to clean them. Brushes do wear down in time and they become soft of loose their shape the product will not pick up as good as it used to. - Page 19 Noisy Check the filters are clean If the filters or any hoses or pipes become blocked the product may become noisier than usual. There may be a spluttering noise which is a safety valve operating to protect the cleaner when the air flow is restricted by a blockage. If you feel the product is making more noise than normal remove and clean the dust box and filters, or replace the paper bag (where fitted).
- Page 20 This is normal Vacuum cleaners blow air out to keep the motor cool and this may feel quite warm. There is a safety cut out to switch the product of if there is a problem. If the product is not cutting out then it is ok! The warm air is perfectly normal.