BT On-Air 1000 Classic User Manual page 18

General information for
your handset
Guarantee
Within the 12-month guarantee period:
If you experience a problem with your product you
should contact the Helpline on 0845 6012476. Calls
are charged at local call rates. If the problem is not
remedied, you will be advised to return your product
to the helpline.
Outside the 12-month guarantee period:
If your product needs repair after the guarantee
period has ended, the repair must meet the approval
requirements for connection to the telephone
network. We recommend that you call the Helpline
on 0845 6012476 and ask for details of our
recommended repair agents.
If you have to return your product
If the helpline are unable to remedy your problem
they will ask you to return the product. Pack the base
station and handset securely, preferably in the
original packaging. All parts must be returned,
including line cords, power supplies and original
batteries. (Please note that we can not take
responsibility for goods damaged in transit). Use the
self adhesive Freepost label to post your product.
If you have lost the label please call the helpline for
instructions.
Keep proof of posting
Make sure the Post Office give you proof of posting.
If you are experiencing difficulty, please call the BT
On-Air Helpline on 0845 6012476.
17
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Helpline
Technical information
Only use approved power supply item code: 872101.
Only use approved batteries item code: 872102.
RTTE
This apparatus was designed in compliance with
European Council decision Number 98/482/EC
relative to pan-European connection in view to its
connection on the Public Switched Telephone Network
(PSTN). It is in conformity with Standards TBR21,
TBR38(*)ETSI 201 121.
(*) Terminals integrating an analogue handset function.
If problems arise, your supplier should be
contacted first.
The EC marking attests product conformity with
the essential requirements in compliance with
Directives 73/23/EC for User Safety, 89/336/EC
for Electromagnetic perturbations and 98/13/EC
for Telecommunication network access.
The manufacturer declares that the products have
been manufactured in conformity with Annex III of
RTTE Directive 99/05/EC.
Switchboard compatibility
Generally this telephone may be connected to
switchboards which support tone signalling and
timed break recall. In the event of any difficulties
please consult your switchboard service provider.
Switchboard External Line
Access Code
When you connect your telephone to a switchboard,
you can set the switchboard's external line access
code so that when you make an external call using
the handset directory or redial list the code is
automatically dialled before the number.
See main user guide for details.