Mac; Problem: The Hard Drive Icon Doe Not Appear On My Desktop - Seagate Mobile Drive User Manual

A: Windows Device Manager usually provides information about failures with peripherals. While the Device
Manager can assist with troubleshooting most problems, it may not display the exact cause or provide a
precise solution.
An unusual icon next to the hard drive can reveal a problem. For example, instead of the normal icon based
on the type of device, it has an exclamation point, question mark or an X. Right click this icon and then
choose Properties. The General tab provides a potential reason why the device is not working as expected.

Mac

Problem: The hard drive icon does not appear on my desktop
Q: Is your Finder configured to hide hard drives on the desktop?
Finder | Preferences | General tab | Show these items on the desktop. Confirm
A: Go to Finder and then check
External disks
that is selected.
Q: Is your hard drive mounting in the operating system?
Go | Utilities | Disk Utility. If the hard drive is listed in the left-hand column, check your
A: Open Disk Utility at
Finder preferences to see why it is not displayed on the desktop (review the question above).
Q: Does your computer's configuration meet the minimum system requirements for use with this hard
drive?
A: Refer to the product packaging for the list of supported operating systems.
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