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TECHNICAL SUPPORT If your product is not working as expected, we recommend you check the information in the following troubleshooting guide to see if the problem can be solved. Overview of your product LCD screen Warning area adjustment buttons Power jack Stimulation area adjustment button Antenna socket...
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CANIFUGUE Mix technical support Check the condition of the collar battery. When the battery is weak, replace it with a new one of the same type (lithium 3-V CR2) making sure to follow polarity indicated on the battery housing. After inserting the battery, a beep sound is emitted indicating the correct installation of the battery.
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CANIFUGUE Mix technical support Number of beep sounds heard Mode Stimulation level when switching modes low stimulation levels: for small dogs or dogs with sensitive temperament medium stimulation levels: for medium dogs or dogs with average temperament strong stimulation levels:...
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CANIFUGUE Mix technical support Test the product with the neon test lamp (see paragraph “Check the pet fencing system operates correctly”). Check the fitting and positioning of the collar around your dog’s neck. Fitting and positioning are very important. In fact, these settings determine the correct operation of the product (straying detection, transmission of the stimulations).
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CANIFUGUE Mix technical support If you are looking for an owner’s manual, you can download a copy at www.numaxes.com. If the problem cannot be fixed with the steps provided, do not hesitate to contact NUM’AXES. When calling for service, you will need the following elements: ...
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